Got your eye on a new phone but want to do your homework before you commit?
You could spend ages trawling through specs and reviews online but who’s got time for that?
Visiting your local Three store for a chat and to try out the phone in real-life is the ideal scenario. But if you’re stuck for time or don’t live near a store, that isn’t always possible.
Enter Three Live and Three Store Now. Not heard of them? Here’s everything you need to know.
Our presenters are live 7 days a week, every hour on the hour for 30 minutes of phone chat and demos.
To get started, click the Live Product Demo button at the bottom of the Three Live page – this will only show when a live session’s on. Then enter your name so you can ask questions to the presenters.
Devices are demonstrated live, letting you see what they’re like to use. And if you’ve got any questions, use the chat box, and the presenters will answer them for you. They can’t answer any customer service or account-related questions though – save those for our customer service team. To get in touch with them, click the Live Chat with us now option then get customer service support.
And it’s not just about the latest new devices – older ones are demonstrated too. Got a specific phone or tablet in mind? Let the team know using the chat box.
You can find a full schedule on three.co.uk/three-live. There’s info on special broadcasts on there too – look out for new phone launches and events.
If your questions have been answered and you’ve seen your future-new phone in all its glory, all that’s left to do is for you to go get it.
When you shop online, you can do it from the comfort of your sofa, cuppa in hand. You can hop back and forward between your favourite devices, comparing specs for as long as you like – no pressure.
And when you shop in-store, you’ve got the chance to try out the phone before you buy it. There’s also the bonus of having a team of expert advisors on hand to answer any questions you’ve got.
Now, imagine a shopping experience that combines the two – a super-experience, if you will.
That’s where Three Store Now comes in.
You get the convenience of online shopping, combined with the personal shopping experience you get in a Three store. Thanks to Live Chat, photo sharing, and live video streaming, you can connect with an advisor in a Three Store.
Have a chat with them about the device you’re thinking of buying. They’ll explain its features and show them to you too. You can compare devices side by side in real-life. And most importantly, our advisors will answer your questions, making sure you’re totally clued up before making your purchase. All that from the comfort of your living room.
Want to see Three Store Now in action? Check it out:
Three Store Now is available throughout the UK, open during store opening times, 7 days a week. To chat with one of our Three stores about your soon-to-be new phone, click the button at the bottom of the Three Store Now page.
So, there you have it, folks – the deets on Three Live and Three Store Now. We love them and we’re not the only ones. Here’s what some of our favourite bloggers had to say:
“I think Three Live is a really good idea for people who want to find out a bit more about a particular phone or the offers they have on. The Three Store Now option on the Three website is also a great option and I would definitely choose to use that before making a phone call.”
“Three Live and the Three App are excellent additions to the Three ‘customer experience’, and service I’ve used, and I will continue to do so.”
“I’ve watched a few Three Live sessions to help me decide between phones ready for when I upgrade my phone in a couple of weeks time. The advice provided by the experts in the demo’s has helped me choose the right phone for me.”