Three launches in-store Sign Language service for customers

September 25, 2017


At Three, we want everybody to get the best possible experience with us. It’s why we’re so pleased to be able to tell you about our new in-store Video Relay service, which will help users of British Sign Language (BSL) get the most out of their mobile services.

For while now, we’ve been working with a company called Sign Solutions to make our services more accessible to users of British Sign Language (BSL). Three years ago we set up a service together so customers could chat with us via a BSL interpreter on the Three website (using their webcam, tablet or mobile device).

Even better, from this week on we’re putting service in stores – four at first, then hopefully more in the future. BSL users will be able to talk to our specially-trained staff there and then in-store, via an iPad video connection to a BSL interpreter.

Where can you find this service?

You can speak to us via a BSL interpreter in these stores:

London White City
Unit 1152 White City, Westfield London Shopping Centre

35 The Mall

9A Capitol Shopping Centre

60 Church Street