Netflix on us.
Enjoy 12 months' Netflix subscription with the latest and greatest Samsung phones.See eligible phones.
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Ready to redeem your Netflix offer?
All set? Then just pop your number into the box below, and we’ll get your offer redeemed. If you already have Netflix, you’ll be able to log into your account to use the offer. See below for terms.
Stream infinitely without using up your data.
We've teamed up with Netflix, TVPlayer, Deezer, SoundCloud and Apple Music to let you stream shows and music infinitely, anytime, without using up your mobile data - exclusively to Three. So, what are you waiting for? Switch to Three and enjoy the feeling of infinite streaming. Go Binge.Find out more.
Frequently Asked Questions
- I already have a Netflix subscription. Can I still use this offer?
You sure can! When you redeem the offer, we'll apply a credit of £95.88 to your existing Netflix account, which works out to 12 months of the Standard subscription (currently £7.99 per month). If you have a Premium account (currently £9.99/month), we'll apply the same credit to your account, which works out to just over nine months of the premium subscription. Similarly, if you choose the Basic plan (currently £5.99/month), this works out to a 16 month subscription.
Unfortunately, if you're billed for your Netflix account through iTunes or Google Play, that account won't be eligible for the offer. To resolve this, you can either apply the promotion to a different or new Netflix account, or you can cancel your existing account, wait for it to fully close at the end of your billing cycle, and then restart the account with the promotion.
For full details of Netflix plans and pricing, visit Netflix's site.
- How do I activate the Netflix offer?
If you’re a new customer, the Netflix offer will be available up to 5 days after you start your contract with us. We'll need to check a couple of details when you sign up, and then we'll send you a text with the link to the right place. After entering some details, we’ll redirect you to the Netflix site to activate the prepaid promotion with your existing Netflix account, or create a new Netflix account.
If you’re upgrading your existing Three UK plan, the contract will start at the date of your next bill, so you should expect a text up to 5 days after this point.
- Which Netflix plan will I get?
It’s up to you! We apply a credit of £95.88 to your account, which works out to 12 months of the Standard subscription, which is currently £7.99 per month. If you choose the Premium account (currently £9.99/month) we'll apply the same £95.88 credit to your account, which works out to just over nine months of the Premium subscription. Similarly, if you choose the Basic plan (currently £5.99/month), this works out to a 16 month pre-paid subscription.
- Can I still watch Netflix on other devices, or only stream over the Three network?
You can watch Netflix on your TV, mobile, tablet or computer. And you don't need to be using the Three network to use it, either, since the Netflix subscription is separate from your Three account.
- Can I watch this on more than one screen at the same time?
If you select the Standard Plan, you can watch on two devices at the same time. And if you pick the Premium Plan, you can watch on up to four devices.
- How many promotional offers can I get?
You can redeem 1 promotional offer per purchase for each of your Three UK accounts. Customers can have to a maximum of 4 total promotions applied to their Netflix account, for example if two householders share a Netflix account and both purchased eligible handsets and tariffs on their Three UK accounts during the promotion.
- Do I receive a free trial month with Netflix?
No. Any Netflix accounts started with a promotional offer are ineligible for the free trial.
- How can I get this promotion?
The offer is limited to Three customers buying an eligible Samsung device directly from Three within the promotion period, along with an Advanced plan with at least 12GB data allowance. If you're on an Essential plan, or an Advanced plan with less than 12GB. you won’t be eligible. Likewise, if you have already purchased an eligible device before the promotion started or if you buy from a reseller you won’t be eligible.
- What happens if I end my Three contract early?
This offer is valid provided you are a current Three customer, and your account is not in arrears.
- How does the Three Netflix offer work with Go Binge?
This offer is separate from the Go Binge. With Go Binge you can stream Netflix on our network without using your data allowance, for full details of Go Binge click here.
- What happens if I cancel my Netflix subscription?
If you cancel your Netflix account the account will remain open until all of your credit has been used up – you won't receive a refund for any remaining credit.
- How do I manage my Netflix account?
You can manage everything to do with your Netflix account (including reset your password) by visiting Netflix.com/YourAccount. If you need support or information on any Netflix features, you can visit help.Netflix.com.
- Why can’t I find the show or movie I’m looking for?
Netflix works with content providers, distributors, producers, and creators to acquire licensing for movies and TV shows to stream on their service. If Netflix doesn't have content available to stream, it can be for a variety of reasons, such as that the streaming rights may not be available to purchase or may be held exclusively by another company.
Though there’s no set schedule for acquiring new content, Netflix is constantly adding new titles for members to enjoy.
- I can’t get signed into my Netflix account.
If you know the email address you use for Netflix or were an existing Netflix customer before the promotion, visit netflix.com/LoginHelp.
If you joined Netflix as part of this promotion and you don’t know the email address you used, or believe you may have mistyped it, then enter your mobile number again at the top of the page. You will be given a message which states that you have already redeemed the promotion and offered a link to see your email address, click on the link.
- What happens when my promotion runs out?
7 days before the value of your offer runs out, Netflix will send you an email to let you know. Once the full value’s been used up, you’ll begin to be charged the price of the Netflix plan you are on. If you were a previous Netflix customer before the promotion and had a valid method of payment on file with Netflix, you’ll be charged via that payment method. If you started your account with the Three promotion, you’ll be billed on your Three account instead. You can change your method of payment at www.Netflix.com/YourAccount anytime.
- How much is a Netflix subscription?
It depends on your plan, but the average Netflix subscription cost is £7.99. There’s a couple of other options, too - £5.99 for the Basic plan, and £9.99 for the Premium.
- I’m going to port over my number, when should I claim my promotion?
Please ensure that you port over your number before you claim the promotion – you have three months to claim it from when your contract with Three starts.
- What if I am upgrading, when will I receive the promotion?
You’ll receive a text up to 5 days after your contract starting. If you’re upgrading your Three UK plan, the contract will start at the date of your next bill, so you should expect a text up to 5 days after this point.
- I’ve qualified for the offer, but I haven’t gotten the email or text message, OR I’m having trouble redeeming the offer. What do I do?
Firstly, ensure that you are eligible for the promotion and that its been at least 5 days since your contract started (for new customers this is from when you purchased your Samsung device, if you’re upgrading it will be at the date of your next bill regardless of when you received your handset). Then visit the redemption page and follow the instructions. If that does not work, give us a call on 333, and we’ll be happy to help.
- How long do I have to redeem the promotion?
You have 3 months from the date of your contract starting. After this time, the redemption window will close and you’ll no longer be able to claim the promotion. You may not be reminded that the redemption window will close, so it’s your responsibility to claim within the time.
- What personal data will you keep?
To check your eligibility, we’ll ask you to enter your mobile number. This information, along with your account number, will be securely shared with Hutchinson Group for validation, and stored for up to 12 months or longer. It will be kept longer if, after the promotion, you’re a new Netflix customer and continue paying for your future Netflix use using your Three bill. The data will not be passed to Netflix, and will be held securely.
Terms & Conditions
“12 months’ Netflix on us” promotion scheduled from 25th February to 31st May 2018, (the “Promotion Period”). Three customers who sign up to or upgrade onto a new 24 month handset Advanced plan with 12GB data or above with a Samsung S8, S8+, Note 8, S9 or S9+, in store, online or on the telephone in the Promotion Period will be entitled claim a credit value of £95.88 (£7.99 standard subscription multiplied by 12 months), on a Netflix account. See our terms and details.