Live chat

Before you start the chat, please make sure you have your account details ready.

Network issues

Some customers may be experiencing issues with our network today. Our engineering teams are working hard to fix it.

This issue is impacting some of our self-service options, so you won't be able to check your coverage at this time.

We are very sorry for the issues with service and sincerely apologise for any inconvenience caused.

Live Chat is open 8am to 10pm Monday to Friday, and 9am to 8pm Saturday and Sunday.

Additional help