You've hit your credit limit

Sorry, you've hit your credit limit. That might have been caused by excessive data use or roaming.

Credit limits help customers manage their monthly spend and protect them from generating excessive bills.

We use a range of factors to decide on credit limits. If you’d like to increase your limit, get in touch and we’ll be happy to help. You can also make a one-off payment via your account to bring your balance below the credit limit.

Business customer? Speak to our Business Support team.


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