As long as you got your 4G device from us, and you're in an area with 4G coverage, you should now be enjoying 4G on Three. If you're still not connected:
- Check 4G (or LTE) is enabled in your device's settings.
- Update your software.
- If you didn't get your phone from us, check your settings to see if 4G or LTE can be enabled.
There are some non-Three devices that may never get 4G on Three, depending on their model and supplier, because they're incompatible with our 4G network.
If you're still seeing issues even after you've checked these things, get in contact with us to report the issue.