Go Roam

Go Roam lets you call, text, and use your data in 71 destinations around the world. It’s made up of two parts - Go Roam in Europe and Go Roam Around the World.

Important

Good news - from 26 June 2024, 92 new destinations will become Go Roam Around the World Extra. And if you joined or upgraded to a Pay Monthly plan on or after 1 October 2021, you'll be able to use your UK allowances in any of those destinations.

 

Please note: Go Roam Around the World Extra is not available on Pay As You Go or if your Pay Monthly plan started before 1 October 2021. Using your device in these destinations will continue to be charged at current standard roaming rates.

 

Find out more about Go Roam Around the World Extra

Where are you travelling to?

Tell us where you're going, and we'll let you know if it's a Go Roam destination.

Unlock your allowances

Go Roam in Europe

Unlock your UK allowances to:

  1. Call and text back to the UK or another Go Roam in Europe destination
  2. Use your data up to a fair use limit

Used all of your allowances? You'll benefit from our special roaming rates instead.

Go Roam around the World

Unlock your UK allowances to:

  1. Call and text back to the UK
  2. Use your data

Go Roam Around the World doesn't include calls or texts to international numbers.

Save on using your device abroad

Unlock your UK allowances in Go Roam in Europe and Go Roam Around the World destinations with a Go Roam pass. There are 3, 7, and 14-day passes available, and you can buy them before you go.

What's more, when you buy a Go Roam pass, you can get up to 2 days roaming free.*

Daily roaming charges

Standard daily charges

Unless stated otherwise, there’s a daily roaming charge to unlock your UK allowances in Go Roam destinations for 24 hours. It’s £2 for Go Roam in Europe and £5 for Go Roam Around the World.

You’ll be charged as soon as you use any of your plan’s allowances in a Go Roam destination.

Exclusions and further details

Daily roaming charges don’t apply if you’re on Pay As You Go or your Pay Monthly plan started before 1 October 2021.

There's no charge to unlock your UK call, text, and data allowances when travelling to the Isle of Man and the Republic of Ireland.

Fair use policies apply in Go Roam destinations – check out our FAQs for more info.

Countries not included in Go Roam are charged at standard roaming rates. See our Price Guides for the latest information and pricing.

Your questions answered

Go Roam works automatically when you arrive in a Go Roam destination, as long as data roaming is switched on in your device's settings and you have a compatible device with the latest software downloaded. If you’re a Pay As You Go customer, you’ll need to have activated your SIM and made a chargeable event - such as making a call, sending a text or getting online - in the UK first.

When you arrive in your roaming destination, you’ll receive a text confirming the roaming charges costs in that country. To check out the standard international roaming charges for the country you’re visiting, click the ‘Roaming Charges’ link and choose your destination.

Don't forget that when you're calling or texting back to the UK, you'll need to replace the first 0 in the number you're calling or texting with +44.

Our fair use policies differ depending on whether you are roaming in a Go Roam in Europe or Go Roam Around the World destination and may be updated from time to time.

Go Roam is intended for our UK customers, who are UK residents visiting one of the destinations for short periods, like holidays or business trips.

More information is available on our Support Page.

If you’re traveling to a non-Go Roam destination, you will not be able to use your available allowances; you’ll be charged the standard roaming rates which vary depending on destination. Visit our Roaming Abroad page to find out more.

Inadvertent roaming is when your device connects to a network in a different destination from that which you're currently in. This can happen if you live or travel near to an international border, or on a coastline where you may connect to maritime services. Connecting to another network could mean you potentially pay higher roaming charges.

To avoid this, you can turn off data roaming on your device and look out for any notification messages that we send you. You can check roaming costs on our Roaming abroad page.

Inadvertent roaming in Northern Ireland

If you live close to the Northern Irish border, you may sometimes roam onto a Republic of Ireland network without meaning to. 

To ensure there are no accidental charges applied to your monthly bill in this circumstance, we've excluded the Republic of Ireland from our monthly fair use limit of 12GB, which usually applies when roaming in our Go Roam in Europe destinations. This means you'll be able to use your data without fear of inadvertently crossing the 12GB limit.

There are no fair use limits for making calls or sending texts whilst roaming in a Go Roam in Europe destination, and the Republic of Ireland is also excluded from the daily roaming charge.

Yes. You can buy multiple Go Roam passes at once – perfect if you’re going to be away for a while. And they’ll be used in the order you bought them.

Yes, you can buy both types of Go Roam pass at the same time. This is ideal for travelling between Go Roam in Europe and Go Roam Around the World destinations.

If you’ve bought both types of Go Roam pass, the first one to be used will depend on your location.

For example, if you use your UK allowances in a Go Roam in Europe destination, your Go Roam in Europe pass will be used first. 

* Free day(s) roaming based on price equivalent of saving with relevant multi-day Go Roam pass vs standard price of Daily Roaming charge. Fair use policy of 12GB per month applies.