Complaints made to Three UK
Terms and conditions
Credit Related Complaints made to Three UK – 1st October 2025 to 31st March 2026.
|
Metric |
Total |
|---|---|
|
Number of complaints opened |
11,090 |
|
Number of complaints closed |
13,678 |
|
Percentage upheld by Three UK |
30% |
|
|
|
Credit Related Complaints made to Three UK – 1st July 2025 to 31st December 2025.
|
Metric |
Total |
|---|---|
|
Number of complaints opened |
11,804 |
|
Number of complaints closed |
15,325 |
|
Percentage upheld by Three UK |
31% |
|
|
|
Credit Related Complaints made to Three UK – 1st January 2025 to 30th June 2025.
|
Metric |
Total |
|---|---|
|
Number of complaints opened |
13,830 |
|
Number of complaints closed |
12,532 |
|
Percentage upheld by Three UK |
32% |
|
|
|
Credit Related Complaints made to Three UK – 1st July 2024 to 31st December 2024.
|
Metric |
Total |
|---|---|
|
Number of complaints opened |
10,871 |
|
Number of complaints closed |
11,807 |
|
Percentage upheld by Three UK |
34% |
|
|
|
Credit Related Complaints made to Three UK - 1st January 2024 to 30th June 2024.
|
Metric |
Total |
|---|---|
|
Number of complaints opened |
10,638 |
|
Number of complaints closed |
9,563 |
|
Percentage upheld by Three UK |
50% |
|
|
|
Credit Related Complaints made to Three UK - 1st January 2023 to 31st December 2023.
|
Metric |
Total |
|---|---|
|
Number of complaints opened |
6,438 |
|
Number of complaints closed |
3,730 |
|
Percentage upheld by Three UK |
57% |
|
|
|