Honor 20 pre-order: Manufacturer delay to delivery date

We’re sorry that the delivery date for your new Honor 20 has been delayed. At Three, we take making our customers happy seriously and always do our best to meet our customers’ expectations and delivery dates. On this occasion, Honor, the manufacturer, has delayed its launch date for the Honor 20 which means we won’t have stock of your new device available in time for your original delivery date. Your Honor 20 will now be delivered to you on 21 June 2019 if you ordered online or through our Contact Centre. If you ordered in store, your Honor 20 will be ready for you to collect from your chosen Three Store from 21 June 2019. If you are affected by the delay, we’ve sent you an SMS with a £20 accessory voucher that you can redeem in any participating Three Store in full or part payment against any one accessory of your choice. The voucher is valid in store only from 21 June 2019 until 31 December 2019. Maximum one voucher can be redeemed per affected customer. If you have any questions regarding your Honor 20 delivery or your voucher, please contact our Contact Centre on 333 from your current handset, or 0333 338 1001.