Luna Cinema Emojis Facebook Social Media Competition

Terms and conditions

Luna Cinema Emojis Facebook Social Media Competition Terms & Conditions – SEPTEMBER 2020

These terms and conditions are the rules which apply to this Competition. By submitting an entry, entrants will be deemed to have agreed to be bound by them.


  1. Luna Cinema Emojis Social Media Competition (“Competition”) is organised by Hutchison 3G UK Limited, trading as Three, of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ (“Three” or “We”). The Prizes (as defined at paragraph 6 below) are administered and provided by Three.


  1. The Competition opens on 13 September at 9:00 (BST) and closes on 15 September at 23.59 (BST) (“Promotion Period”).


  1. To be eligible to enter the Competition entrants must be over 18 years of age and a UK resident (“Eligible Entrants”). Entrants may be required to provide photographic ID to prove their eligibility. A Facebook account is required to enter. This Competition is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the Competition.


  1. To enter the Competition, Eligible Entrants must reply to Three’s Competition post within the Promotion Period and correctly name the three films from the emoji clues given (“Qualifying Entries”). Personal details including public name will be captured on entry.


  1. The following rules shall also apply to the Competition:

    1. Only one entry per Eligible Entrant will be considered by Three and, if correct, entered into the winner selection process (described at paragraph 8 below). Entries in excess of this limit will render all entries made by that person void.
    2. Late entries will not be taken into consideration in winner selection.;
    3. Each entrant warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete.
    4. Three reserves the right to exclude and/or disqualify any entry which it deems, in its sole and absolute discretion: (i) to be offensive or inappropriate; (ii) fails to comply with these terms and conditions; and/or (iii) to be contrary to the spirit or intention of the Competition.


  1. 10 winners will each receive tickets for two people to attend one showing of their choice at a Luna Cinema Outdoor Event (“Prizes”) as follows:
  2. Only one Prize per winner will be awarded. Prize allocation remains at Three’s sole and absolute discretion. 
  3. Prize winners will receive a voucher code to redeem their Prize by booking an available showing at There are 17 Luna Cinemas outdoor locations and winners are responsible for arranging their own travel. Details of locations and dates of films are available at Age restrictions and other conditions may apply to entry to the cinemas.

Selection of winners

  1. Qualifying Entries will be entered into the winner selection process. The winners will be randomly selected by a computer process, under independent supervision, from all Qualifying Entries on or around 16 September 2020. The decision will be final and Three will not enter into any correspondence.

Contacting the winners

  1. Reasonable efforts will be made by Three to contact the Prize winners via public reply to their Facebook comment message on the Competition Post on or around 16 September 2020. Eligible Entrants should check their Facebook notifications regularly to see if Three have replied to their Qualifying Entry. Winners will then have to claim their Prize by emailing and demonstrate they are the account holder by posting an emoji specified by Three in response to Three’s winner notification comment on the Qualifying Entry. Three shall not be responsible in the event a winner does not claim the Prize because they have failed to do so.
  2. If any Prize winner cannot be successfully contacted, does not claim their Prize within 48 hours of notification (as described in paragraph 9), or is unable to comply with these terms and conditions, Three reserves the right to offer the relevant Prize to another Eligible Entrant (who will be selected in the same manner described in paragraph 8). Failure to respond or failure to meet the eligibility requirements may result in forfeiture of the Prize.

Redeeming the Prize

  1. The winners will receive their voucher code to redeem their Prize (as described in paragraph 7). The voucher code will be delivered via email to the email address they used to contact Three when claiming their Prize. Winners may be required to provide their full name to receive their Prize.
  2. The winners may also be required to submit additional valid identification before receiving the Prize. Acceptable forms of identification remain at Three’s sole and absolute discretion. Each winner warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete, including any contact details. Three shall use reasonable endeavours, subject to these terms and conditions, to fulfil the Prize as soon as reasonably possible after the winners have claimed it and confirmed their correct details described in paragraphs 11 and 12.


  1. Any personal data collected by Three in connection with this Competition will be used to administer and fulfil this Competition. Three will use information that entrants supply when entering the Competition will be used only in accordance with Three’s Privacy Policy and these terms. Our use of such information will also be subject to our Privacy Notice contained in section 13 of the Terms and Conditions governing the use of Three’s Services. To view Three’s Privacy Policy, see: Luna Cinema’s use of personal data shared with them in the course of redeeming any Prize will be governed by their privacy policy at


  1. The Prize is not transferable or exchangeable. No cash alternatives will be offered. Three reserves the right at any time to substitute the Prize for an alternative prize of similar or greater value where circumstances beyond our control makes it necessary to do so. Further, we reserve the right to amend these terms and conditions (including altering the Prize) at any time without notice by updating these terms and conditions and publishing them at No communications will be entered into by Three regarding this. No purchase is necessary to enter this Competition, however an internet connection is required.
  2. Each winner of the Prize agrees to cooperate with any reasonable requests made by Three relating to any post-winning promotional activity (such as including their first name and entry being used in any and all Three marketing activity across all media). Three is required to publish or make available information to show that a valid award took place under this Competition. To comply with this Three will send the surname and county of major prize winners (and, if applicable, copies of their winning entries) to any person who writes to Head of Legal – MMIP, Hutchison 3G UK Ltd, Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ (enclosing a self-addressed envelope) within one month of the closing date stated in paragraph 2. If you enter this Competition and object to any or all of these details being published or made available, please contact Three’s Head of Legal – MMIP, as above. In such circumstances, Three must still provide the information and winning entry to the Advertising Standards Authority if requested.
  3. This Competition is in no way endorsed by, sponsored by, associated with or administered by any third parties including Twitter, save in respect of provision of the Prizes under Three’s relationship with Luna Cinemas group.
  4. All third party terms and conditions relating to the Competition or the Prize itself, including those of Luna Cinemas, are beyond our control. Three cannot accept responsibility and will not be liable for any failures to abide by any or all third-party terms applicable to the Prize.
  5. Three cannot accept responsibility for entries lost, corrupted, or delayed in transmission or for the failure by any winner to check their emails (including junk folder) or voice messages. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Competition or the Prize (or any aspects of them), and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to a winner of the Prize arising out of or connected to the Prize or this Competition. Statutory rights are not affected.
  6. Entry into the Competition signifies your acceptance of these terms and conditions. These terms are governed by English law.