If you’ve signed up for a subscription service, you’ll get regular text receipts with instructions on how to stop it, this would be by contacting the merchant or payment intermediary directly either using their contact details or signing into the account you hold with them.
Welcome to Three Pay
Three Pay lets you buy stuff like games, apps, and digital content on platforms like PlayStation Store, Google Play, Epic Games, Microsoft, Spotify Premium, and more.
Three Pay makes buying stuff quick and easy. There's no more looking for payment cards, trying to sign into your account or trying to remember the numbers from the back of your card.
The cost is added to your monthly phone bill or taken from your Pay As You Go balance. You'll get a text confirming your transaction whenever you use Three Pay.
More about Three Pay
If you’re on contract and use Three Pay, you’ll see your purchases on your monthly bill, along with the service and price you paid. There’ll be a customer helpline or website if you have any questions about a charge.
If you are a Pay As You Go customer, you’ll be able to see your transaction history if you sign up to a My3 account.
Nothing to remember, nothing to store. Just sit back and enjoy.
Three Pay. The simple way to pay online.
Using Three Pay
How to use Three Pay
1. Payment Screen
Choose what you want to buy or subscribe to. Then tap Three Pay or pay by mobile.
Then you’ll see the payment screen and the details of your purchase.
This includes details of the item, cost, name of merchant, and frequency of charge for subscriptions.
2. 2-step payment
Enter your mobile number on the payment screen. You’ll then get a text with a PIN. Enter the PIN to confirm your purchase.
3. Confirmation
You’ll see a confirmation screen, then you’ll be sent back to the merchant site. We’ll send you a confirmation text with info on how to stop any subscriptions, plus any support numbers you might need.
Where can you use Three Pay?
Enjoy Three Pay with tonnes of brands, including:
Frequently Asked Questions
Yes. There is a limit of £40 per transaction and £240 a month which is set by European Legislation and cannot be amended. If you are a brand-new customer to Three there may also be a credit limit applied to your account for the first few months which is lower than the £240.
Use the merchant or payment intermediary details as shown in confirmation text or on the phone bill. They'll help with any issues you have. Merchants or payment intermediaries have 10 days to respond to your query, so please give them time to resolve it. If they don’t respond or you’re unhappy with their response, then please call 333 (337 for Business customers) and our care team will try to help further.
For full details, head to our Three Pay support page.
Why Three?
“PlayStation” and the “PlayStation Family Mark” are registered trademarks or trademarks of Sony Interactive Entertainment Inc.