With Feel At Home you can now use your current UK plan's allowance, or an Add-on allowance, to call and text the UK and get online in 11 destinations around the world - just like you would at home and it won’t cost a penny more.
If you use all of your plan's allowance or Add-on, or are using pay as you go credit, you'll benefit from special roaming rates that are lower than normal. So, if you’re getting away this Christmas, there are more places you can chat to your family, text your friends, post gloaty status updates and share your holiday snaps whenever you like, without worrying about any nasty surprises on your bill when you get home.
Who can use Feel At Home?
Feel At Home is available to all Three customers - Pay Monthly, Pay As You Go, Mobile Broadband and Business customers. SIM plan customers who have been with Three for more than 30 days can enjoy Feel At Home as well, once international roaming is activated on their account.
Which destinations are included?
As a Three customer, you can use your UK plan allowance or Add-on allowance, just as if you were at home, to call and text the UK and get online right across the USA, as well as in Austria, Australia, Denmark, Hong Kong, Indonesia, Italy, Macau, the Republic of Ireland, Sri Lanka and Sweden.
So why not tweet Santa from Seattle, send a festive message from Melbourne or natter from Naples, without the worry of extra charges? Just remember, if you send texts or make calls to local numbers while abroad you’ll be charged our normal roaming rates. And if you’re using Pay As You Go credit or you use all of your inclusive allowances, we’ve arranged special roaming rates for you that are lower than normal in these destinations.
What do I need to use Feel At Home?
All you need to enjoy Feel At Home is a UK plan with inclusive allowances or an Add-on allowance that gives you minutes, texts and data. If you don’t have an allowance already, we recommend you buy an Add-on to fully enjoy the benefits of Feel At Home.
Then, as long as you have international roaming activated on your account, it’ll all happen automatically – as soon as you arrive in a Feel At Home destination. Just wait for your phone to pick up a signal from any available local mobile network and you’re good to go.
Don’t forget, not all older devices will work in all countries. If you’re travelling to the USA for example, you’ll need a quad-band device in order to pick up a local network. All devices we currently sell are quad-band. Click here to check which bands your device works on.