Privacy & Cookies.
Find out more about how to remove or switch them off by clicking
Remove or switch them off by clicking
We have downloadable documents which cover all of our prices for calls, emails and messages.
Joined on or after 18th
Download new plans(pdf 128kb)
Joined on or before 17th
Download older plans(pdf 186kb)
Joined on or after 15th
Download new plans(pdf 137kb)
Joined before 15th
Download older plans(pdf 128kb)
Download Pay as you go guide
Download Mobile Broadband guide
Download business guide
Check the coverage in your area to see if there is a fault. If that doesn't solve your problem there may be a problem with your device.
A technical problem with your device can also result in dropped calls. Use our handy guides in our device support section to troubleshoot your device.
Have a question about calling to or from another country? Visit our roaming and international support pages to find out more.
Seems we made things right.
Thanks for the feedback.
Don't include personal information, e.g. your phone number or credit card details.
Your feedback is totally appreciated. It will help us #makeitright by improving this page.
But seeing as your problem hasn't been fixed, you can still get help.