Welcome to Three Pay
Three Pay lets you buy stuff like games, apps, and digital content on platforms such as Google Play, Epic Games, Microsoft, Spotify, and loads more.
Instead of having to fiddle around looking for payment cards, trying to sign in to your account, or remembering the random numbers on the back of your card when you want to buy something, use Three Pay.
The cost is then added to your monthly phone bill or deducted from your Pay As You Go balance. You will receive an SMS confirming your transaction each time you use Three Pay.
More about Three Pay
If you’re on contract and use Three Pay, you’ll see your purchases on your monthly bill, along with the service and price you paid. There’ll be a customer helpline number to call if you have any questions about a charge.
If you are a Pay As You Go customer you’ll be able to see your transaction history if you sign up to a My3 account.
Nothing to remember, nothing to store. Just sit back and enjoy.
Three Pay. The simple way to pay online.
How to use Three Pay
Payment screen
Choose what you want to purchase or subscribe to, then click Three Pay, or the equivalent pay by mobile option. You’ll see the payment screen, and you can check all the details of your purchase as well. This includes details of the item, cost, name of provider and frequency of charge for subscriptions.
Two step payment
On the payment screen, enter your mobile number and you’ll get a text message with a PIN. Enter the PIN to confirm your purchase.
Confirmation
You’ll see a confirmation screen, then you’ll be sent back to the merchant’s site. We’ll send you a confirmation text with info on how to stop any subscriptions, as well as support numbers.
Places you can use Three Pay
Enjoy Three Pay with tonnes of brands, including:
Frequently Asked Questions
What can I use Three Pay for?
Digital services and goods such as parking, charity donations, online games services, quizzes, competitions, music or TV subscriptions or adding credit to an online gambling service.
You can also pay for apps and some subscriptions from Google Play Store and Huawei App Store. Apple app store coming soon.
Is there a limit to how much I can spend?
Yes. There is a limit of £40 per transaction and £240 per month which is set by European Legislation and cannot be amended. If you are a brand new customer to Three there may also be a credit limit applied to your account for the first few months which is lower than the £240.
How do I stop a subscription?
If you’ve signed up for a subscription service, you’ll get regular text receipts with instructions on how to stop it. This is usually done by texting STOP or STOP ALL to a 5-digit shortcode.
Don’t have any of those messages to hand? Just call us on 333 and we’ll get the info you need.
Who do I contact for help?
Call the phone number shown in the text message received after purchase or shown on your phone bill. The merchant will be able to assist with any issues you have. Merchants have 10 days in which to respond to any queries you raise so please allow them time to resolve your query. If you receive no response or are unhappy with their response then please call 333 and our care team will try to help further.
Why choose Three?
We're building the UK's fastest 5G network.
No more new number.
Customers voted us the Best Network for Data.