Three's Terms and Conditions.

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Welcome to our T’s and C’s page. If you’re looking for something in particular, you can check out specific terms and conditions in the menu on the left.

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Pay Monthly and Pay As You Go

Which terms you are on, depends on when you joined Three or last upgraded, and whether you are a pay monthly customer, or pay as you go.

Price Guides

Our price guides detail the plans and packages that we currently sell and our up-to-date pricing. If you're new to Three, these are the ones you need.

If you've been with us a bit longer, please see 'Business & older plans' below. If you can't find details of your plan, please contact us.

Business Price Guides

Our "current" price guides detail the plans and packages that we currently sell and our up-to-date pricing. If you're new to Three, these are the ones you need. If you've been with us a bit longer, please see "If you're on an older plan or a business customer". If you can't find details of your plan, please contact us on 0800 033 8033.

Price guides

Three Means Business Event

WeWork Event Offer

This offer is exclusively available to attendees at the Three Means Business pop-up event, held at WeWork, Devonshire Square, EC2M 4YP on 14–16 October 2019. Attendees who collect an offer postcard from one of our advisors can receive discounted prices on the following business plans from Three: Unlimited 12 month SIM Only; 40GB 12 month SIM Only; and Unlimited Data phone plan (“Event Discount”). Each business plan comes with Three Means Business benefits.

Event Discount available to new Three Means Business customers only. Prices shown on the postcard are inclusive of VAT and include £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

To redeem an Event Discount, call Three on 0800 033 8022 and quote the code shown on the postcard. Plans must be taken out before 31 March 2020 to benefit from the Event Discount, and are subject to status (proof of eligibility for business plans required) and Three’s business terms. Find out more about the Three Means Business partner benefits now.


Three Means Business Pop Up Event Prize Draw Terms & Conditions

These terms and conditions are the rules which apply to this prize draw.  By submitting an entry, entrants will be deemed to have agreed to be bound by them.

  1. Promoter: The Three Means Business Pop-up Event prize draw (“Prize Draw”) is organised by Hutchison 3G UK Limited trading as Three, Registered Office: Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ (“Three” or “We”). The prize is administered and provided by Three.
  2. Dates: The Prize Draw opens on Monday 14 October 2019 at 08:00 GMT and closes on Wednesday 16 October 2019 at 19:00 GMT
  3. Eligibility: To be eligible to enter the Prize Draw, entrants must be an attendee at the Three Means Business pop-up event held at WeWork, Devonshire Square EC2M 4YP on 14 – 16 October 2019 (the “Event”) and be a UK resident (“Eligible Entrants”). Entrants may be required to provide photographic ID to prove their eligibility. This Prize Draw is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the Prize Draw. 
  4. Entry: To enter the Prize Draw, Eligible Entrants must complete the data capture form on the Samsung tablet at the Event. Personal details including name, telephone number and email address will be captured (“Qualifying Entries”).
  5. Rules: The following rules shall also apply to the Prize Draw:
  1. Only one entry per Eligible Entrant will be considered by Three and entered into the Prize Draw. Multiple entries will render all entries, by that specific person, as void.
  2. Late entries will not be taken into consideration in selection of the winner.
  3. The winner warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete.
  4. Three reserves the right to exclude and/or disqualify any entries which it deems, in its sole and absolute discretion, to be (i) offensive or inappropriate (ii) failing to comply with these terms and conditions and/or (iii) is contrary to the spirit or intention of the Prize Draw. 
  1. Prize: 1 winner will receive a Xiaomi Mi Mix 3 5G mobile device in Onyx Black with 6GB RAM and 128 GB ROM. Only one Prize will be awarded to the winner. Allocation of the Prize remains at Three’s sole and absolute discretion. 
  2. Selection of winner: The winner will be randomly selected, under independent supervision, from all Qualifying Entries on Wednesday 23 October 2019. The decision will be final and Three will not enter into any correspondence. 
  3. Contacting the winners: Reasonable efforts will be made by Three to contact the winners of the Prize via email or telephone by Friday 25 October 2019.   Eligible Entrants should check their junk mail and/or telephone voice messages between 23 October and 25 October and Three shall not be responsible in the event a Winner does not claim the Prize because they have failed to do so.  If the winner of the Prize cannot be successfully contacted, does not claim the Prize within 72 hours of notification (by responding to Three), or is unable to comply with these terms and conditions, Three reserves the right to offer the relevant Prize to another Eligible Entrant. Failure to respond or failure to meet the eligibility requirements may result in forfeiture of the Prize.
  4. Redeeming your Prize: The winner will be required to provide a valid UK postal address to receive their Prize. The winner may also be required to submit additional valid identification before receiving the Prize. The winner warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete, including any contact details.  Three shall use reasonable endeavours, subject to these terms and conditions, to fulfil the Prize as soon as reasonably possible after the Winner has claimed it and confirmed their correct postal address.
  5. Privacy: Information that entrants supply when entering the competition will be used only in accordance with Three’s Privacy Policy and these terms. Our use of such information will also be subject to our Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. To view Three’s Web Privacy Policy, click here: www.three.co.uk/terms-conditions/your-privacy.
  6. General:
  1. The Prize is not transferable. No cash alternatives will be offered. Three reserves the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time to cancel, modify or supersede the Prize Draw (including altering the Prize). No communications will be entered into by us regarding this. This Prize Draw is free to enter and no purchase is necessary. The winner of the Prize agrees to cooperate with any reasonable requests made by Three relating to any post-winning promotional activity (such as including his/her first name and entry being used in any and all Three marketing activity across all media).
  2. This Prize Draw is in no way endorsed by, sponsored by, associated with or administered by any third parties. 
  3. All third-party terms and conditions relating to the Prize Draw or the Prize itself are beyond our control. Three cannot accept responsibility and will not be liable for any failures to abide by any or all third-party terms applying to the Prize.
  4. Three cannot accept responsibility for entries lost, corrupted, or delayed in transmission or for a failure by a Winner to check their emails (including junk folder) or voice-messages.  Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Prize Draw or the Prize (or any aspects of them), and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to a winner of the Prize arising out of or connected to the Prize or this Prize Draw.
  5. Entry into the Prize Draw signifies your acceptance of these terms and conditions. We also reserve the right to amend these terms and conditions at any time without notice.  Any changes to the terms will be published at three.co.uk/TMB-event. These terms are governed by English law.

Current Business Offers:

12 Month SIMO, 20GB for the price of 10GB

 

Price available on our 12 month 20GB data business plan, with Three Means Business benefits (see three.co.uk/business). 20GB for the price of 10GB available to new and upgrading customers on Three Means Business 12 month SIM-only plans. Offer available between 06/12/2019 and 20/12/2019. Not available with other offers. Monthly Price of £11.67 excludes VAT, no upfront cost is required. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

 

 

Samsung S10+, Unlimited data

 

Price available on Samsung Galaxy S10+ on our 24 month Unlimited data business plan, with Three Means Business benefits (see three.co.uk/business). Offer available between 06/12/2019 and 20/12/2019. Saving of £45 over 24 months versus previous price between 19/11/2018 and 05/06/2019. An upfront cost of £40.83 (excluding VAT) is required. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

 

 

Sim Only Plan 10GB for the price of 2GB

 

Price available on our 24 month 10GB data business plan, with Three Means Business benefits (see three.co.uk/business). 10GB for the price of 2GB available to new and upgrading customers on Three Means Business 24 month and 12 month SIM-only plans. This offer may be withdrawn from sale at any time without notice. Not available with other offers. Monthly Price of £8.33 excluding VAT, no upfront cost is required. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit.

 

 

Samsung Galaxy S20 128GB, 40GB for the price of 10GB

 

Price available on our 24 month 40GB data business plan, with Three Means Business benefits (see three.co.uk/business). 40GB for the price of 10GB available to new and upgrading customers on Three Means Business 24 month plan. This offer may be withdrawn from sale at any time without notice. Not available with other offers. Monthly Price of £40.00 and up front cost of £40.83 excluding VAT. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit.

 

 

iPhone 11 64GB, 40GB for the price of 10GB

 

Price available on our 24 month 40GB data business plan, with Three Means Business benefits (see three.co.uk/business). 40GB for the price of 10GB available to new and upgrading customers on Three Means Business 24 month plans. This offer may be withdrawn from sale at any time without notice. Not available with other offers. Monthly Price of £35.83 and up front cost of £40.83 excluding VAT. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit.

 

 

iPhone SE 64GB, 40GB for the price of 10GB

 

Price available on our 24 month 40GB data business plan, with Three Means Business benefits (see three.co.uk/business). 40GB for the price of 10GB available to new and upgrading customers on Three Means Business 24 month plan. This offer may be withdrawn from sale at any time without notice. Not available with other offers. Monthly Price of £29.17 and up front cost of £40.83 excludes VAT. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit.

 

S21+5G

Saving of £160 available on Samsung S21+5G on our 24 month 40GB plan versus previous price between 14th January 2021 and 26th February 2021. Price includes £5 monthly recurring discount for paying by a recurring method, such as Direct Debit. Each April, your monthly charge will increase by 4.5%. This offer may be withdrawn from sale at any time without notice.  Monthly Price of £34.17 and recurring cost exclude VAT. Business Price Promise means we’ll beat a direct quote you’ve been given by a major network operators – EE, Vodafone, or O2 – for mobile phone, mobile broadband or SIM only plans by at least £1 per month. See three.co.uk/terms for full T&Cs.

 

S21 Ultra +5G

Saving of £140 available on Samsung S21 Ultra +5G on our 24 month 40GB plan versus previous price between 14th January 2021 and 26th February 2021. Price includes £5 monthly recurring discount for paying by a recurring method, such as Direct Debit. Each April, your monthly charge will increase by 4.5%. This offer may be withdrawn from sale at any time without notice.  Monthly Price of £47.50 and recurring cost exclude VAT. Business Price Promise means we’ll beat a direct quote you’ve been given by a major network operators – EE, Vodafone, or O2 – for mobile phone, mobile broadband or SIM only plans by at least £1 per month. See three.co.uk/terms for full T&Cs.

 

iPhone 12

Saving of £55 available on iPhone 12 64GB on our 24 month 40GB plan versus previous price between 14th January 2021 and 26th February 2021. Price includes £5 monthly recurring discount for paying by a recurring method, such as Direct Debit. Each April, your monthly charge will increase by 4.5%. This offer may be withdrawn from sale at any time without notice.  Monthly Price of £47.50 and recurring cost exclude VAT. Business Price Promise means we’ll beat a direct quote you’ve been given by a major network operators – EE, Vodafone, or O2 – for mobile phone, mobile broadband or SIM only plans by at least £1 per month. See three.co.uk/terms for full T&Cs.

Business - Unlimited SIMO for £14.17

£14.17 a month excluding VAT for unlimited voice, texts and data available to new and upgrading customers on Three Means Business 24 month SIM-only plans. Three Means Business benefits available per business account. Access by redemption, partner terms apply and subscriptions may auto-renew following benefit period.  See www.three.co.uk/business. Monthly Price of £14.17 excludes VAT, no upfront cost is required. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

Prices taken from EE, O2 and Vodafone websites on 6/04/2021:

 

`

Three Business

EE

O2

Vodafone

Unlimited SIM

£14.17

£27

£25

£21.67

Three Business Price Promise Terms and Conditions

  1. Promoter: The Three Business Price Promise Promotion (“Promotion”) is operated by Hutchison 3G UK Limited t/a Three (company number: 03885486) with registered office: Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ (“Three”, “We” or “Us”).

 

  1. Dates:

This Promotion will run from 09:00 (BST) on 7 September 2020 for business mobile and from 09:00 (BST) on 9 October 2020 for business mobile broadband, until further notice. It may be withdrawn by Three at any time by updating these terms and conditions.

 

  1. Eligibility: To participate you must be aged 18 years or older and be a UK registered limited company, sole trader, partnership or registered charity. You must also be authorised to transact on behalf of the business entity named on the Promotion application. At the time of your application you must be purchasing a Simply Business mobile or Simply Business mobile broadband plan (whether with a device included on on SIM-only) on a minimum 12-month contract (“Eligible Plan”) as:
  • a new Three customer; or
  • an existing Three Simply Business or consumer customer renewing your contract on or after expiry of your current Three plan; or
  • an existing Three Simply Business or consumer customer purchasing the Eligible Plan as an additional connection during the term of your current Three contract.

This Promotion is not available on any plan with a minimum term of less than 12-months. This Promotion applies to contracts up to a maximum 150 total connections per business, whether for mobile, mobile broadband or a combination.

 

  1. Offer: If you (“you”, the “customer”) have a current valid quote for another UK network’s comparable business plan which is the same or lower price (calculated by reference to the total cost of ownership over its minimum term) compared to Three’s current available prices on the nearest equivalent Three business plan (“Quote”), we will beat the total cost of that plan by making you a price promise offer for an Eligible Plan (“Price Promise”) on and subject to these terms and conditions. “UK network”, “comparable business plan” and “equivalent Three business plan” have the meanings set out in paragraphs 9, 10 and 11 below.

 

  1. How to claim: Visit a participating Three store or call our contact centre by phone or webchat with details of the Quote ready. The advisor will ask you to provide proof of your Quote in the form of either:
    1. Details of where the advisor can view the Quote on the other network’s direct sales website (this excludes websites operated by that network’s indirect partners and affiliates channels); or
    2. Proof of an alternative direct source of the Quote which is currently available direct from the other network or was shared by that network with the customer in writing within the last 7 days before the application. For example, this may be in the form of screenshots from the network’s customer app, or customer marketing email. You will be required to email this proof of Quote to our Contact Centre at the address provided by our advisor.


All Quotes (and related proof) must be in writing and either: (i) viewed by or shown to the Three advisor live at the time of your application direct on the other network’s website or customer app; or (ii) presented to an advisor in durable medium and clearly dated, in order for them to be validated to our satisfaction as a genuine Quote. Advisors may require additional authorisation from the duty manager to proceed, whose decision will be final. Business contracts for certain numbers and types of devices and/orconnections may have to be processed through our Contact Centre rather than in a Three Store. In this case your Three Store advisor will direct you to our Contact Centre and our Contact Centre advisors will assist you with your application, issue any Price Promise and support you with any related transaction.

 

  1. Form of Price Promise: Once the advisor has validated your Quote with satisfactory proof (and obtained any copies necessary for Three’s records), the advisor will issue your Price Promise by:
    1. For Three Contact Centre applications, explaining the details of Three’s offer to you and, if you choose not to proced to purchase or renewal at the time of the Price Promise, also sending you an email setting out our Price Promise;
    2. For Three Store applications, issuing you with a Price Promise sheet detailing Three’s offer to you in writing.

If you choose to proceed with the purchase or renewal of the Eligible Plan detailed in your Price Promise email or sheet, the advisor will support you with completing your transaction. You can also take the Price Promise away and call Contact Centre back or return to a Three Store to complete your transaction within 7 days.  

  1. Validity of your Price Promise: Each Price Promise, whether issued in our retail stores or via our contact centre, is valid for 7 days from the date it is issued. This includes Price Promises issued (against a validated Quote) before the Promotion is withdrawn. After the 7 day validity period expires the Price Promise will be void and an offer at the same level may not be available.

 

  1. How it works: Any Price Promise issued under this Promotion will be based on:
    1. for mobile, allowance of minutes, texts and data for UK use; or
    2. for mobile broadband, the data allowance for UK use

that is included in the Quote plan. The Price Promise will be calculated by reference to the monthly charge charge (including VAT) and any upfront cost (including VAT) set out in the Quote. Your Price Promise discount applies to the base cost of the Eligible Plan only (i.e. the inclusive allowances above and any included device) and will be applied to your monthly recurring bill for the Eligible Plan for the fixed term of your contract. Any additional service elements, such as allowances and add-ons and chargeable events for international minutes, roaming allowances and bundled services, are excluded from any Price Promise. Additional products and ancillary services (e.g. accessories, content and promotional gifts) included in the Quote are disregarded for the purposes of assessing the equivalent Eligible Plan and no value is attributed to such additional items.

 

  1. What do we mean by UK network? Networks are businesses which operate physical telecommunications networks and use radio spectrum, under licence directly from Ofcom and who operate on the same basis as we do. In the UK these are Vodafone, O2 and EE. The Promotion applies to quotes given by those networks directly, for example via their website, customer app and customer comms (as demonstrated by the customer to Three). This excludes any offer available via an indirect, third party or affiliates channel, even where purchase is concluded on the network’s own website.

 

  1. What do we mean by comparable business plan? The Quote plan must be for a mobile or mobile broadband plan (whether a device or SIM only plan) and must:

 

  1. Be for the same number of connections as the number applied for from Three and for a maximum of 150 connections per customer.
  2. Be for a minimum 12 month term and for the same minimum term as the equivalent Eligible Plan offered.
  3. Be for the same amount of data for UK usage as the equivalent Eligible Plan. If Three does not sell a plan with the identical amount of data for UK usage as the Quote plan, the Price Promise will apply to the next nearest data tier available on an Eligible Plan which provides more data than the Quote plan. For example, if the Quote plan for mobile comes with 35GB data for UK usage a month, the price promise would apply to Three’s 40GB Simply Business data plan for mobile as the next closest data tier up.
  4. Where the Quote plan includes a mobile or mobile broadband device, the price must be for the same make, model and variant of that device as is available from Three on the Eligible Plan.
  5. Not be subject to any network-imposed speed restrictions (e.g. an unlimited plan which is subject to a capped speed).
  6. Be for a standalone mobile voice or mobile broadband product. Any Quote which is for or forms part of an offer for a services bundle, such as where mobile and broadband or TV services provided together is not eligible under this Promotion.

 

  1. What is the equivalent Eligible Plan? The equivalent Eligible Plan is the Three Simply Business plan which includes:
    1. for mobile, at least the same amount of minutes, texts and data for UK usage
    2. for mobile broadband, at least the same amount of data for UK usage

as are included with the Quote plan, for the same minimum term and on the same number of connections. Where the Quote plan includes a device (e.g. phone or router) the equivalent Eligible Plan is the Three Simply Business plan which comes with an identical device.

 

  1. How much cheaper is a Price Promise? The minimum saving under our Price Promise is equivalent to a minimum of £1 (including VAT) per month per connection for the minimum term of the Eligible Plan purchased or renewed. For example, your valid Quote is for 6 connections on a 24-month SIM only 35GB business plan for £20 per month per connection, the Price Promise for 6 connections on our 40GB Simply Business plan would be no more than £19 per month per connection for 24 months.

 

  1. What else applies?
    1. Any application under this Promotion and a request for a Price Promise must be made prior to purchase of your chosen Three business plan. No price promise will be offered retrospectively to any customer who identifies a comparable business plan offer after completing purchase of renewal of their Three business plan.
    2. The Price Promise discount applies for the minimum term of the Eligible Plan. If you renew or change to another Three plan after expiry of the Eligible Plan you purchased or renewed via a Price Promise, you will be offered Three’s current pricing on your chosen new plan. Eligible Plans purchased or renewed based on a Price Promise are not subject to annual price increases on the monthly recurring cost during the minimum term of the plan purchased or renewed.
    3. Eligibility for any business plan is subject to status and credit checks. The issue of a Price Promise does not guarantee you will be approved to take out your chosen Three business plan.
    4. Payment by direct debit is required to use a Price Promise. If you do not pay for your Three services by direct debit you are not eligible to participate in this Promotion.
    5. Customers requiring more than 150 connections for their business are excluded from this Promotion and no Price Promise will be made on the whole or any part of connections such business requires.
  2. Legal stuff
    1. The Price Promise is not redeemable in conjunction with any other offer, however you may use the Price Promise multiple times, up to the maximum 150 connections limit.
    2. Three reserves the right to disqualify any application for a Price Promise where it is not able to verify details of a Quote plan to its satisfaction or which it otherwise considers contravenes these terms and conditions. Our decision is final and no correspondence will be entered into by Three.
    3. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of this Promotion (including, without limitation, to cancel, modify or supersede the price promise by changing these terms and conditions). No correspondence will be entered into by Three.
    4. Participation in this Promotion will involve sharing your personal data with Three and this may include information set out in your proof of Quote. Information that you provide when participating in this Promotion will be used by Three to fulfil this Promotion and any contract you choose to enter into with Three as a result. Such use will be in accordance with these terms and conditions and subject to Three’s Privacy policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services, which can be viewed at three.co.uk/terms). To view Three’s Privacy Policy, see: http://www.three.co.uk/terms-conditions/your-privacy
    5. Participation in this Promotion signifies acceptance of these terms and conditions, which are governed by English law.

Three’s Returns & Exchange Policy

Christmas Gifting Policy 2020/21

If you buy a Pay As You Go device from us as a Christmas gift for someone, we’ll give you some additional time to return it for a refund or exchange.

Policy Details:

The policy applies to PAYG phones, tablets or stand alone accessories, as well as MBB devices and Starter Kits. This does not apply to 3rd party purchases or to Pay Monthly accounts. Refer to the standard Returns & Exchanges Policy in these instances. For hygiene reasons, we can’t accept returns or exchanges on some accessories (like headsets) where the packaging has been opened or the seal broken.
If customers buy a PAYG phone as a gift between 17th November and 24th December (inclusive), it can be returned before or up to Monday 11th January 2020 via the channel they purchased it from for a full refund or exchange.
The policy applies to used or unused devices that are in an ‘as new’ or ‘as sold’ condition. By ‘as new’ we mean that the device, packaging, manual, all accessories and any free gifts that came with the device are all undamaged and don’t have any marks on them.
We can also refund PAYG vouchers in our Retail Stores.

N.B. This policy does not limit customers’ rights under the “Consumer Rights Act 2015” or any other statutory rights that our customers may have.

Terms and Conditions for trade-in of Early Upgrade Programme.


The Early Upgrade programme enables customers to upgrade after 12 months of purchase with no early upgrade fees (“EUF”) when they trade in their device. Additionally, customers who wish to retain their device will get a 50% reduced EUF.

  1. The Early Upgrade programme (“Promotion”) is run and operated by Hutchison 3G UK Limited trading as Three, Registered Office: 
    • Great Brighams Mead, 1 Vastern Road, Reading, Berkshire, RG1 8DJ (“Three”, “We” or “Us”).


Promotion Details and Eligibility

  1. Promotion available for sales concluded in all sales channels, however the Qualifying Device must be traded in in-store only. A maximum of one trade-in per customer is permitted under this Promotion.
     
  2. To be eligible to claim under the trade-in or 50% discounted EUF part of the Promotion you must:
    • purchase a qualifying device plan (“Qualifying Plan”) during the Promotion Period. Qualifying Plans include Unlimited Plus Plans available on selected handsets; and
    • trade in your eligible device (“Trade-In Device”) after 12 months when purchasing any device on a new 24 month plan (“Qualifying Device”), or choose to pay a 50% reduced EUF.
  1. Requirements as to the condition of all Trade-In Devices apply. In the event that a Trade-In Device is not considered eligible for this Promotion due to its condition, the Trade-In Device may be eligible for Three's normal in-store or online trade-in programmes.
     
  2. Neither Three nor our Trade-In Partner are responsible for any costs, charges and/or penalties arising before, or after, receipt of your device, or arising from any other circumstances whatsoever (together “Charges”).


How to claim: In store only

  1. To claim in store, take your eligible device (“Trade-In Device”) to a participating Three retail store or pay the discounted EUF and then you can choose your Qualifying Device.
     
  2. Your In-store advisor will assess your Trade-In Device. Provided your Trade-In Device meets the conditions of paragraphs 11 – 17, when you trade in a Trade-In Device under this Promotion, you will be eligible to not pay the 50% discounted EUF. Alternatively, you can choose to pay the 50% discounted EUF when upgrading to a new handset.
     
  3. The 50% discount will be applied at checkout against the EUF that is applicable to your existing plan. The 50% discounted EUF cannot be used against any recurring charges associated with your Qualifying Device or any other tariff or packages, which will be your responsibility to pay. Alternatively, you can choose to pay the discounted EUF. You can also choose to pay the 50% discounted EUF and also trade in your existing device under Three's normal trade in terms and conditions.
     
  4. Any refunds for any Qualifying Device you purchase are subject to the contract you take out with Three for that Qualifying Device. If your Qualifying Device is determined to be faulty after purchase and you are not provided with a replacement Qualifying Device you will not be entitled to receive back the value of the Discount as cash or in-store credit


How to claim in store: Your Trade-In Device

  1. Your Trade-In Device must be fully functional, include the battery and be in a good condition in order to be eligible for this Promotion. A Trade-In Device will not be eligible for this Promotion if it is materially damaged. For the purposes of this Promotion “materially damaged” shall be determined exclusively by the In-store advisor and may include (but is not limited to) the following defects:
    • An inability to power on or off;
    • External or internal liquid damage;
    • Aesthetic damage such as a screen crack, large scratch or visible LCD screen burn;
    • A screen which does not work or is not intact;
    • An inability to carry out the functionality reasonably expected of such Trade-In Device; or
    • Any other damage which materially affects the appearance or functionality of Trade-In Device.
    Any Trade-In Device must be original and meet the manufacturer's original specifications. An In-store advisor may at any time reject a Trade-In Device.
     
  1. You must own all rights, title and interests in your Trade-In Device. We may ask for proof of ownership.
     
  2. Please remove SIM cards and SD cards before trading in your Trade-In Device. Any SIM cards or SD cards received by Three or our Trade-In Partner will be destroyed upon receipt in an appropriate manner, and consequently cannot be returned. Neither Three nor our Trade-In Partner accepts liability in the event that any Trade-In Device received by Three containing a SIM card or SD card is lost in transit.
     
  3. Please ensure all personal data is removed from your Trade-In Device before you trade-in. This includes but is not limited to all personal details, SMS, photos, videos, games, songs or other data. Neither Three nor our Trade-In Partner will accept responsibility for the security, protection, confidentiality or use of such data. By trading in your Trade-In Device to Three or our Trade-in Partner, you agree to release Three and our Trade-in Partner from all and any losses, claims or damages with respect to the data enclosed or stored therein or on any media used in conjunction with the Trade-In Device.
     
  4. Where applicable, we recommend you take note of your IMEI number of your Trade-In Device in case there is a problem with your trade-in. Your IMEI number can generally be found at the back of your Trade-In Device under the battery or by typing in *#06#.
     
  5. If you have an activation lock (such as a PIN or password) on or a device tracker associated with your Trade-In Device you should remove this before trading-in. Each Trade-In Device should match the make and model stated when registering your trade-in in store.
     
  6. Should your trade-in contain a Trade-In Device that our Trade-In Partner is unable to process (e.g. because of activation lock or device tracker not being removed) our Trade-In Partner (or Three on behalf of our Trade-In Partner) will, where possible, endeavour to notify you of a remedy that might allow our Trade-In Partner to successfully process your Trade-In Device. If after a period of 48 hours from any such notification Three or our Trade-In Partner has received no reply from you, we reserve the right to take such legal or other collection action we deem necessary to recover the value of the Trade-In Device. Any stolen, blocked, counterfeit or fake devices will be held by us or our Trade-In Partner and reported to the police and we and our Trade-In Partner may take any further action deemed necessary in such event to recover value of the Trade-In Device.


General

  1. Customers are not obliged to take advantage of the early upgrade Promotion and can continue paying for their original contract, within their original 24 month plan. Customers can also opt to pay a 50% reduced EUF.
     
  2. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in this Promotion (or any aspects of them), and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused arising out of or connected to this Promotion.
     
  3. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion) by changing these terms and conditions. No correspondence will be entered into by Three.
     
  4. Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three's Privacy and Security policy, and Three's Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms.
     
  5. If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable, in whole or in part, the validity of the other provisions of these Terms and Conditions and the remainder of the provision in question will not be affected.
     
  6. These Terms and Conditions and any contract entered into between Three and you will be governed by English law.

London Underground WiFi

Terms and Conditions of Use – Wi-Fi on the London Underground.
 
When we use the terms ‘us,’ ‘we,’ or ‘our’ we mean Hutchison 3G UK Limited, trading as ‘Three,’ Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ. 
 
Your agreement with us when using Wi-Fi on the London Underground.
1. When you use free Wi-Fi on the London Underground (the ‘service’), it means that you’re agreeing to the terms and conditions below. If you don’t agree with any of these terms and conditions, you shouldn’t set up and use the service.
 
What we’re offering you.
2. The service gives you the ability to send and receive data over wireless internet in certain London Underground stations .This is available to all our customers, but: 
a. if you’re a Pay Monthly customer all your payments will need to be up to date, and
b. if you’re a Pay As You Go customer you’ll need to have used your device to make a call, send a text or use data over our network within the last 30 days, in order to access the service.
 
3. You’ll need to register for a password in the Wi-Fi on the London Underground section of your My3 account Once you’ve got this and it’s registered on our systems, you’ll be able to use it to log into the service in participating stations.
 
4. This is an extra service that we offer, so we may withdraw it, extend it, charge for it, or change it at any time. You can always see the latest information on the service and the terms here. It is your responsibility to make sure you’re aware of any changes by checking three.co.uk
 
5. The service will be available to you as long as you’re in range, connected, and you’ve met the eligibility criteria set out in paragraph 2 above. 
 
What’s expected of you.
6. We expect you to comply with our standard Terms for Three services, our Privacy Policy and the Acceptable Use Policy.
 
7. You’re responsible for making sure your device works on the service and is virus-free. You’re also responsible for your use of the service, and for the behaviour of anyone else who uses your device or account details to use this service. If you abuse the service, or use it in an unreasonable way, both we and Virgin Media Limited (‘Virgin’), who provide the London Underground Wi-Fi infrastructure, will be allowed to restrict, suspend or cancel your account.
 
8. Except where we state otherwise, we don’t examine your use of the service or the nature of the information you send or receive and we have no obligation to compensate you for such use. You’re also responsible for keeping your account details secure, and making sure other people don’t use your number and/or password.
 
9. We have no control over the content you access or information you transmit while you’re using the service, so it’s up to you to use the service responsibly. We will not be involved in these dealings.
 
10. You need to make sure that your devices and software will work over the service.
 
11. There are certain things you’re not allowed to do, or let anyone else do using your device in relation to the service. These are:
 
• Sending any communication that’s offensive, abusive, defamatory, obscene, menacing or illegal;
• Causing annoyance, inconvenience, unnecessary worry to or breaking the rights of anyone else;
• Doing anything illegal;
• Breaking the security of anyone else’s property or software;
• Having anything to do with obscene material (including things like child pornography);
• Upload, download, post, publish or transmit any information, material or software that’s protected by copyright or any other ownership rights, without the permission of the owner;
• Doing anything that will damage the experience of our other users or which breaches the Acceptable Use Policy  which applies to the service.
 
12. If we or Virgin Media think you’ve done any of these things (including in circumstances where your device has been cloned without your knowledge or consent), we may block your account straight away without telling you first. 
 
13. You’ll be liable for any of the consequences of your misuse of the service, and you must repay us in full any costs and/or losses which we suffer as a result.  
 
What you can expect from us and Virgin Media.
14. The service will start from the time you first connect to the service. You can register up to three devices to use on the service.
 
15. We’ll do everything we can to give you a good and consistent service, but the nature of mobile technology means that sometimes your service could be affected by things like the activities of other users, atmospheric and geographic conditions and other factors that are out of our control. We can’t guarantee that the service will work all the time, so we can’t be responsible for any personal or business consequences of the service going down. 
 
16. If it’s necessary, we’ll restrict access to inappropriate content, like illegal or adult websites, and you agree not to access or try to access such content using the service. Virgin will be providing the service, and some of their access rights might be different to ours, and you may not be able to visit some sites you would over the Three network, and vice-versa.
 
17. We may monitor and control data volume and/or types of traffic transmitted via the service.
 
18. We cannot guarantee, and you accept that we cannot guarantee, the security of the service and you agree to use the service at your own risk. You accept that any financial transactions that you undertake using the service are at your own risk. You must ensure that you have adequate security to prevent illegal access to your use of the service, access to your device, or disclosure of confidential information.
 
Your personal details.
19. We’ll only use your personal details in line with the Data Protection Act 1998. By using the service, you are agreeing to let us use your personal information and other contextual information to profile your usage and viewing. This will help us to improve our services and personalise your experience.
 
20. We’ll use your personal information to contact you about any changes to this service. If you’re happy for us to, we may also use it to update you on our products and services, give you special offers and rewards, and possibly those of selected third parties. We may contact you by mail, telephone or email for these purposes.
 
21. We may also anonymise and bundle together your usage data and share it with third parties. These third parties may use it for marketing purposes, like improving their targeting of advertising. Other than this, the only time we would share your data with any third parties would be if we were required to pass it on for legal or regulatory reasons.
 
Our liability to you.
22. Our liability to you is limited as set out in this agreement. Except as set out in paragraph 24:
a. All other terms, conditions and warranties relating to the service are excluded;
b. Our entire liability to you for something we do or don’t do will be limited to £3,000 for a claim or series of related claims;
c. We are not liable for any loss of income, business or profits, or for any loss or corruption of data in connection with your use of the service; 
d. We are not liable to you for any loss or damage that wasn’t reasonably foreseeable when you entered into this agreement.  
 
23. We won’t be liable to you for the contents of any material from other individuals and/or organisations which may be accessed through the services.
 
24. Nothing in this agreement removes or limits our liability for fraud, for death or personal injury or damage to your personal property up to £10,000 for any one event or series of connected events, where the damage is caused by our negligence, or Virgin’s negligence, or for any liability which can’t be limited or excluded by law. 
 
Other things you need to know.
25. If anything affects this service that’s beyond our reasonable control, including (but not limited to) severe weather conditions, fire or explosion, terrorist activities, vandalism, floods, industrial dispute, we will not be responsible for not providing the service as we’ve described here.  
 
26. If you do anything over this service that requires you to follow any other rules or sign up to any other terms and conditions, we can’t be responsible for this.
 
27. This agreement is personal to you and cannot be transferred. For business reasons we may transfer any of our rights and responsibilities under this agreement without your permission. 
 
28. If there is any inconsistency between this agreement and the Terms for Three Services then the terms of this agreement will prevail. 
 
29. This agreement is governed by English law and is subject to the non-exclusive jurisdiction of the English courts. 
 
 

Home Signal from Three

 

Your use of the Home Signal box and service is subject to these terms as well as Three’s Terms of Service (www.three.co.uk/terms).


Please read through these terms and print a copy for yourself to keep in case you need them at any time.
 

So you know, when we refer to "we", "our" or "us" it means Hutchison 3G UK Limited, trading as “Three”.  When we say "you" or "your", we mean you, our Three customer who has registered their details with us as the main user of the Home Signal.


Does this change my contract for Three’s services?


No.  This does not affect any of the services that we provide to you which are governed by Three’s Terms of Service.


If there is any difference between what is said here and what is said in the Terms of Service, then what is said in the Terms of Service will prevail.


Before You Use the Home Signal


You must provide us with the address at which the Home Signal will be used, as well as your contact details if different.  Your Home Signal has been provided for use in a residential address only and for security and technical reasons must only be used at the specified and agreed address for which it is provided. 


You must not give or sell your Home Signal box to anyone.  Please tell us straight away if you think that the Home Signal box has been lost or stolen or if you believe that it is being used in an unauthorised manner.     


The Home Signal box is for use on the Three Network only and must only be used in the United Kingdom.


How does the Home Signal Work?


Broadband


The Home Signal uses your existing fixed line broadband connection.  If you want more detail on how the Home Signal works, please go to www.three.co.uk/homesignal.   


If you don’t have a fixed broadband connection, Home Signal will not work.  You have to plug the Home Signal box into the mains and your broadband router for it to work.  For the Home Signal box to work properly, your broadband needs a download speed of 1Mbps or higher to make calls or send texts. 

Please check with your fixed broadband provider as to the speeds available in your location.


The Home Signal box will use some of your home broadband data allowance (click here to see how much www.three.co.uk/homesignal).  As with all of your broadband use, you are solely responsible for the cost of using your broadband.  The speed of your broadband connection may be affected if you use the Home Signal to consume large quantities of data on the Three Network.


You can continue to access the internet on your handset or other mobile devices using your Wi-Fi connection, even if you’re using the Home Signal box for calls and texts. Please be aware that if you use the Home Signal box to access the internet or consume data via the Home Signal, you will be using some of your Three data allowance as well as that of your broadband provider.


NOTE: If your broadband connection fails, your Home Signal service will also fail and you may not be able to make calls or send texts.  Your service will also cease to function if there is a power cut or failure. 


Broadband Issues?


If you have any problems or questions about your broadband, you should contact your fixed broadband provider as we cannot provide any technical support or advice with regard to your broadband.


Three cannot guarantee that the Home Signal will be compatible with your broadband modem/router, but this should not be a problem for the vast majority of people as the Home Signal box uses a common Ethernet connection to connect to your modem/router which is a ‘standard’ socket.


It is possible that your broadband provider may install systems or programmes outside of our control to stop Home Signal working and in this event, we suggest you contact your broadband supplier. 
 

We can of course offer you advice or answer your questions on the Home Signal itself.  Please go to www.three.co.uk/homesignal to see how to contact us about Home Signal and to find out more.

 

Setting Up the Home Signal box


The Home Signal box is simple to set up.  Please refer to the ‘Getting Started Guide’ supplied with the Home Signal box for full installation guidelines and make sure that you read all instructions, safety and security information before installing the Home Signal box.


It is your responsibility to install the Home Signal box as well as to provide a power supply and fixed line broadband connection.


You must continue to use your existing SIM in your mobile phone.


Who owns what?


Three retain ownership of the Home Signal Box.  You will be required to send it back to Three if you ever decide to leave and terminate your contract with us.  It is really important you do this otherwise you will be charged for the cost of replacement plus any reasonable failed collection charges.


The software in the Home Signal box and all intellectual property rights in that software is owned by the manufacturer and you’re being allowed to use the software on a limited licence from the manufacturer You mustn’t permit your Home Signal to be unlocked via any unauthorised manner.


Using the Home Signal


The Home Signal is provided at our discretion, and is based on a number of factors.  Please contact Three to see if you are eligible.  If you are eligible, then we will provide one (1) Home Signal box per property. 


The Home Signal may only be used for domestic and private use and it must not be used for any commercial or business use.


Your Home Signal box is for use only in accordance with this document and the Home Signal Box may not be used for any illegal or fraudulent purpose or in any way which we believe has harmed or may harm the security or proper functioning of the Three Network. 


If for any reason you are unable to use the Home Signal box, you still have to continue to comply with your Terms of Service, and to pay any charges when they become due.


Three may suspend or disconnect your Home Signal service without notice if you are using the Home Signal in a way that is contrary to these terms and for any of the reasons set out in Three’s Terms of Service (www.three.co.uk/terms).


Emergency Calls and 999


You will not be able to make calls to the emergency services using the Home Signal if it is not supplied with enough power, for example if there is a power cut or failure, or if there is a failure or disruption in the service of your broadband connection.


We or the emergency services may use the details you give us when registering your Home Signal box to identify your location or the location of others calling via the Home Signal box if calls are made to the emergency services. 


This is why you must tell us your contact details and the location of the Home Signal box accurately and inform us straight away if those details change at all.  If the address at which the Home Signal box is going to be used changes, for example if you move home, you must ensure that you notify us of your new address immediately as we will need to register the Home Signal box to your new address.


What is Three’s Liability to you (and how is it limited)?


All of our obligations to you relating to the Home Signal are set out in this document and Three’s Terms of Service.  Those Terms of Service contain details on how we limit our liability to you (www.three.co.uk/terms


We are also not liable for any third party claims, any claims arising out of or relating to your broadband supply or any claims from any other users of the Home Signal box. We are not liable for any loss or damage that was not reasonably foreseeable when you were supplied with your Home Signal box.


Nothing in Three’s Terms of Service or these terms removes or limits our liability for fraud, for death or personal injury caused by our negligence or for any liability which can’t be limited or excluded by applicable law.  If you are a consumer, these terms will not affect any of your statutory rights which you have, which cannot be excluded by these terms. 


Warranty


Three provides a limited warranty to the first end-user of the Home Signal box who received the Home Signal from an authorised seller. Please contact us for a copy of this Warranty if needed.

We reserve the right to amend these terms online at any time.

 

Other questions

 

If you have any questions about the Home Signal, please visit www.three.co.uk/homesignal.

 

Pay As You Go Add-ons

Our Pay As You Go Add-ons can be purchased using your top-up credit via My3 or by dialling 444 from your Three phone. They’re designed to provide you with an allowance of voice, text and/or data units (depending on the Add-on chosen) which you can use in the UK or in our Feel At Home destinations, for calling, texting and getting online.

Our Pay As You Go Add-ons are valid for 30 days (unless used up earlier) from the date and time they’re activated by you – except for the Internet Daily Add-on which lasts for 24 hours. Your Add-on must be activated within 90 days’ of purchase. This can be done within your My3 account.

Once an Add-on has been activated, it can’t be cancelled. Once the 30 days are up (or the 24 hours in the case of Internet Daily), any unused allowance of units will be lost and won’t be rolled over to another Add-on.

If your Add-on includes an allowance of voice units, which convert on use automatically into minutes, these can be used to call standard UK landlines (starting 01, 02 and 03), UK Mobiles (any network) and your Three voicemail, whether you’re in the UK or one of our Feel At Home destinations. If you're in a Feel At Home in Europe destination, you'll also be able to use your add-on allowance to make standard landline or mobile calls between Feel At Home in Europe destinations. If your Add-on voice allowance runs out during a call, the remainder of the call will be charged at our standard rate of 3p per minute.

Your Add-on text unit allowance can’t be used for messages sent abroad from the UK, messages sent and received whilst abroad (unless in a Feel At Home destination), photo and video messages or for messages to a shortcode service e.g. to donate money to a charity. In any Feel At Home destination you can use your text allowance to text back to the UK while if you're in a Feel At Home in Europe destination you can also use it to text other mobiles in Feel At Home in Europe destinations.

Three reserves the right to suspend, change, rename or withdraw Add-ons, without notice, at any time.

Full details of our current Pay As You Go Add-ons can be found in our Three Pay As You Go Price Guide.

Pay As You Go Plans

In addition to the Terms for Three Services for Pay As You Go Customers, which cover your use of our network, the full terms that cover your price plan can be found in the Pay As You Go Price Guide. We’ve summarised below the key information regarding your price plan that we think you should know: 
  • Terms for Three Services that are applicable to your Pay As You Go account. Calls to standard UK mobiles and landlines cost 10p per minute; text messages cost 10p; and data costs 5p per MB. These rates also apply when roaming in any of our Feel At Home Around the World destinations. Use your SIM in your 3G,4G or 5G smartphone only.
  • See Price Guide for full pricing information including roaming charges that apply when you use Three Services abroad.
  • You must use your SIM to make a chargeable event (such as a phone call, sending a text or getting online) at least once every 6 months to avoid it being disconnected for non-use. 
  • Where a Top-up is bought in-store and a 16-digit code provided, the Top-up needs to be activated within 90 days of buying it. Once activated, Top-ups have no expiry date, unless there is no activity at all on an account for 180 days as Three reserves the right to terminate or suspend unused accounts. 
  • Where there are free allowances with a Top-up they are always used first. If you’ve bought an Add-on, this allowance is used next followed by your cash credit.
Add-ons
  • To convert a Top-up to an Add-on, you’ll need an active Top-up. Once an Add-on is activated, it is valid for 30 days. Activation starts as soon as you have converted a Top-up to an Add-on. After 30 days, any inclusive allowance will be lost. Exceptions to this 30 days rule are Internet Daily, which is valid for 24 hours. Add-ons are non-refundable. Three reserves the right to suspend, modify or withdraw Add-ons, without notice, at any time. When using data, tethering a phone to a laptop for internet use, using the SIM in a Mobile Broadband Device or using hotspot functionality is not included.
  • See your Price Guide for full details of our current pay as you go Add-ons.
Discontinued Tariff terms 
Three reserves the right to change Tariffs on 30 days’ notice to customers. For further information regarding a any discontinued plans, such as ThreePay, please contact us.
 

Pay Monthly Add-ons

We offer a range of daily, short-term and long-term Add-ons on our pay monthly and SIM plans. The Add-ons that will be available to buy depend on your plan. The full details of each, and their pricing, can be found in your price guide.

They’re designed to provide you with an extra allowance of units to your inclusive allowance (for voice or data, depending on the Add-on chosen) which you can use in the UK and in our Feel At Home destinations, for calling and getting online unless you’re on one of our new Three Essential plans in which case, your extra allowance of units can only be used in the UK and in our Feel At Home in Europe destinations.

If your Add-on includes an allowance of voice units, which convert on use automatically into minutes, these can be used to:

  • call standard UK landlines (starting 01, 02 and 03), UK Mobiles (any network) and your Three voicemail, whether you’re in the UK or one of our Feel At Home destinations (unless you’re on an Essential plan in which case it’s for use in the UK or Feel At Home in Europe destinations only).
  • If you're in a Feel At Home in Europe destination you'll also be able to make calls to standard "local" numbers, between our Feel At Home in Europe destinations, at no extra cost.
If your Add-on voice allowance runs out during a call, the remainder of the call will be charged at our standard out of allowance rate, as stated in your Price Guide.

We have the right to suspend, change or withdraw Add-ons, without notice, at any time.

Daily Add-ons

Where available, these can be purchased once every 24 hours, and will expire at midnight on the day of purchase. Included in our Daily Add-on range is our Data Passport which is available for £5 a day in the UK and 78 worldwide destinations (including all of our Feel At Home destinations). If you use a lot of data or just want the best internet experience, the Data Passport was designed for you. It provides an additional unlimited, unrestricted data allowance that can be used in the UK or 78 destinations around the world, for a calendar day, allowing you to use your device as much as you like whether that’s as a personal hotspot, or to browse, stream audio or video in high definition, or connect to Virtual Private Networks (VPNs). It expires at midnight (UK time) on the day of purchase. For more information see Data Passport support.

Short-term Add-ons

These are designed to allow you to increase your data or minute allowance, on a one-off short-term basis, until your monthly allowance refreshes (unless we tell you otherwise). Each Short-term Add-on can be purchased once each month, and, if not used up first, will last until the end of the bill cycle you’re in when you buy it. It will then drop-off your account automatically. Any unused allowance will be lost and won’t be rolled over to the following month.

Long-term Add-ons

These are designed to provide you with a new or increased monthly allowance, every month on an on-going basis. It will be applied automatically each month to your account, until you give us one-month notice that you’d like it removed. Any unused allowance will be lost and won’t be rolled over to the following month.

Pay Monthly Call Abroad Add-ons

Call Abroad

What is it?

The Call Abroad "Add On" enables you to save money when calling standard international landline or mobile numbers from the UK. The Add On is subject to change and may be removed from sale at any time. Destinations are added and removed regularly and you should check each month for an updated list. The cost of the Add On is also subject to change.

There are two options:

1.    Call Abroad 100, costing £5 a month, which gives you 100 minutes a month; and
2.    Call Abroad Unlimited, costing £10 a month, which gives you unlimited minutes a month.

Terms and Conditions

1.    The Call Abroad Add On is available to all Pay Monthly customers (including business customers). It is not available to Pay as You Go or Three Broadband customers.
2.    You can purchase the Call Abroad Add On at any time during your billing cycle.
3.    Where you purchase the add-on midway through your billing cycle, you will be charged the full monthly cost. The charge will not be prorated.
4.    You can purchase both versions of the Call Abroad add-ons during a billing cycle.
5.    If you purchase both Call Abroad options during the same billing cycle, you will be charged the full monthly charged for both add-ons.
6.    Each type of call Abroad Add On will "auto-renew" each month, unless you choose to cancel it.  
7.    You can cancel an add-on at any time, but you will not receive a prorated refund.
8.    When you cancel, the add-on will remain live until midnight on the last day of your current billing cycle.

To purchase or cancel an Add On for an existing billing cycle, you can use the following channels:

1.    Contact centre - dial 333 (free) from your Three phone or 0333 338 1001 from any other phone.  For business customers dial 337.
2.    Three retail store
3.    My3 via www.three.co.uk from a computer or mobile handset.
4.    My3 mobile app on a mobile handset.


Countries included

The following destinations are included within the Call Abroad Add On.

  1. Australia
  2. Austria
  3. Bangladesh
  4. Belgium
  5. Bermuda
  6. Brunei
  7. Bulgaria
  8. Canada
  9. China
  10. Colombia
  11. Croatia
  12. Cyprus
  13. Czech republic
  14. Denmark
  15. Estonia
  16. Finland
  17. France
  18. Germany
  19. Greece
  20. Guam
  21. Hong Kong
  22. Hungary
  23. Iceland
  24. India
  25. Ireland
  26. Israel
  27. Italy
  28. Japan
  29. Kuwait
  30. Latvia
  31. Lithuania
  32. Luxembourg
  33. Macau
  34. Malaysia
  35. Malta
  36. Mexico
  37. Mongolia
  38. Namibia
  39. Netherlands
  40. New Zealand
  41. Norway
  42. Paraguay
  43. Poland
  44. Portugal
  45. Puerto Rico
  46. Romania
  47. San Marino
  48. Singapore
  49. Slovakia
  50. South Korea
  51. Spain
  52. Sweden
  53. Switzerland
  54. Thailand
  55. USA

 

Pay Monthly Packages

Our pay monthly packages include a device, such as a phone, tablet, dongle or mobile wifi device, and a set of allowances of text, data and/or voice units. These automatically convert on use into text messages, megabytes of data and voice minutes, as appropriate. How many units of each you have will depend on which price plan is chosen. On our Advanced plans (these include our Pay Monthly packages that include a mobile phone, sold from 18 March 2014 onwards), these units can be used in the UK and in our Feel At Home destinations. On our new Three Essential plans, these units can only be used in the UK and our Feel At Home in Europe destinations.

All of our pay monthly packages are available on a minimum term contract – how long this is, depends on your type of device. On selected packages, you’ll be able to choose from a range of minimum term periods. Please check your Price Guide for individual details. If you are on a pay monthly package that came with a phone and are on one of our voice plans, you may only use your SIM in a 3G or 4G mobile.

If you are on a pay monthly mobile broadband package (that is, one that came with a dongle/mobile wifi device or tablet, and are on one of our mobile broadband plans), and you use your SIM in a 3G or 4G phone, please note that this may not work as expected as it is being used in a device category for which it was not designed.

Inclusive Allowances – Your first month's allowance and charge will depend on when in the month you join Three. Whenever that is, you can start using your allowance straight away. We'll work out an appropriate allowance and charge to take you to the end of the first month. After that, you will receive the full inclusive allowance each month and will pay your standard monthly package cost.

Voice - On our Advanced plans, inclusive calls are from the UK or our Feel At Home destinations to UK landlines beginning 01, 02, 03 and UK mobiles Additionally, you can make inclusive calls between Feel At Home in Europe destinations to standard "local" landline and mobiles. On our Essential plans, inclusive calls are from the UK to UK landlines beginning 01, 02, 03 and UK mobiles and between Feel At Home in Europe destinations only and cannot be used for calls from a Feel at Home Around the World destination back to the UK. On both plans, Personal Numbers (070) and Service calls (beginning 084, 085, 09 and 118) are excluded from bundle. Service calls will incur both an Access Charge (set by us, at 45pence per minute, including VAT) and a Service Charge (set by the company you’re calling – they’ll tell you this). For pricing information go to Three Price Checker or Three Price Guide. Additionally, on our Essential plans, calls to Three Customer Services will come out of your inclusive minutes or be charged at our standard out of allowance rate if no inclusive minutes are available.

Texts - On our Advanced plans, inclusive texts are texts sent in the UK or our Feel At Home destinations to standard UK mobiles. On our Essential plans, inclusive texts are texts sent in the UK to standard UK mobiles and between Feel At Home in Europe destinations only. All of our new plans include All-you-can-eat texts. On our Advanced plans, this includes an allowance of 5,000 text units that can be used in our Feel At Home Around the World destinations.

Data – On our Advanced plans, your data is for use in the UK and all our Feel At Home Around the World destinations, including our 49 Feel At Home in Europe destinations. In the UK and our Feel At Home in Europe destinations, it can also be used to create a personal hotspot allowance (unless you have all-you-can-eat data or a 100GB tariff, in which case, you can use a portion of this each month. Please check your Price Guide for further details on this). On our Essential plans, your data is for use in the UK and in Feel At Home in Europe destinations only, and cannot be used to create a personal hotspot. If you reach your monthly limit of inclusive data you’ll be charged your standard rate to continue using the internet.

Pay Monthly SIM Only Plans

Our SIM Only plans come with a set of allowances of text, voice and data units, unless you are on a SIM Only mobile broadband plan, in which case your monthly allowance will only contain data units. These units automatically convert on use into text messages, megabytes of data and voice minutes, as appropriate. How many units of each you have will depend on which price plan is chosen. On our Advanced plans and mobile broadband plans, these units can be used in the UK and in all our Feel At Home Around the World destinations (including our 49 Feel At Home in Europe destinations) while on our Essential plans, these units can only be used in the UK or our Feel At Home in Europe destinations.

All of our SIM Only plans are available on a minimum term contract – we currently offer minimum terms of 1, 12 or 24 months. To end your contract, you’ll need to give us 30 days’ notice.

If you are on a SIM Only voice plan, you may only use your SIM in a 3G or 4G mobile.

If you are on a SIM Only mobile broadband plan, for use in a dongle, mobile wifi device or tablet, and are on one of our mobile broadband plans, and you use your SIM in a 3G or 4G phone, please note that this may not work as expected as it is being used in a device category for which it was not designed.

Inclusive Allowances – Your first month's allowance and charge will depend on when in the month you join Three. Whenever that is, you can start using your allowance straight away. We'll work out an appropriate allowance and charge to take you to the end of the first month. After that, you will receive the full inclusive allowance each month and will pay your standard monthly package cost.

Voice - On our Advanced Plans (including all SIM Only voice contracts entered into from 15 July 2014 onwards), inclusive calls are from the UK or our Feel At Home destinations to UK landlines beginning 01, 02, 03 and UK mobiles. Additionally, calls made between Feel At Home in Europe destinations will come out of your inclusive allowance. On our Essential plans, inclusive calls are only from the UK to UK landlines beginning 01, 02, 03 and UK mobiles, and do not include calls from our Feel At Home destinations unless made between our Feel At Home in Europe destinations. On all our plans, Personal Numbers (070) and Service calls (beginning 084, 085, 09 and 118) are excluded from bundle. Service calls will incur both an Access Charge (set by us, at 45pence per minute, including VAT) and a Service Charge (set by the company you’re calling – they’ll tell you this). For pricing information go to Three Price Checker or Three Price Guide. Additionally, on our Essential plans, calls to Three Customer Services will come out of your inclusive minutes – if none are available, you’ll be charged our standard out of allowance rate for these calls. On our Advanced plans, these calls are free.

Texts - On our Advanced plans, inclusive texts are texts sent in the UK or any of our Feel At Home destinations to standard UK mobiles. Additionally, texts sent between Feel at Home in Europe destinations will also come out of your inclusive allowance. On our Essential plans, inclusive texts are texts sent in the UK or back to the UK from a Feel At Home in Europe destination or between Feel At Home in Europe destinations only. All of our new SIM Only plans include All-you-can-eat texts. On our Advanced plans, this includes an allowance of 5,000 texts to be sent from a Feel At Home Around the World destination each month back to the UK. There is no limit as to how many texts may be sent from an all-you-can-eat data allowance in Feel At Home in Europe destinations.

Data – On our Advanced plans, your data is for use in the UK and any of our 71 Feel At Home destinations only. On our Essential plans, it is for use in the UK and our 49 Feel At Home in Europe destinations only. A fair use limit for data use in our Feel At Home destinations of 13GB – use over this but within your inclusive allowance in our Feel At Home in Europe destinations will be subject to a surcharge for continued use of up to 0.50p per MB except if you are roaming in the following countries in which case it will be 0.41p/MB: Aland Islands, French Guiana, Guadeloupe, Martinique, Mayotte, Reunion, Norway, Switzerland, Gibraltar, Iceland, Liechtenstein. Data use over 13GB per month in other Feel At Home destinations (non-Europe) will be blocked. If you reach your monthly limit of inclusive data you’ll be charged your standard rate to continue using the internet. Advanced Plan customers who have an All-you-can-eat data package may use their phone as a Personal Hotspot (up to 30GB) in all Feel At Home destinations worldwide. In addition, contract customers who have purchased a Data Passport can use their phone as a Personal Hotspot in all Feel At Home destinations and Pay As You Go customers can use their cash credit at 1p/MB to create a Personal Hotspot in our Feel At Home in Europe destinations. Using your inclusive allowance data to create a Personal Hotspot is not allowed on our Essential Plans. Please check your Price Guide for further details. For general information - see here

.

Pay For it Services

By registering for the Payforit Service, in addition to the Terms for Three Services, you agree to the following Terms & Conditions:

General

The Payforit Service allows you to buy goods and services (“Goods and Services”) using a PC or your Handset from selected online stores (“Suppliers”) by charging the price to your Three mobile phone account.

Pay Monthly Customers

If you are a Pay Monthly Customer you will see the charge for Goods and Services purchased using the Payforit Service on your monthly phone bill.

Pay As You Go Customers

If you are a Pay As You Go Customer, charges for Goods and Services purchased using the Payforit Service will be deducted from your credit.

Responsibility for Goods and Services

Three is not responsible for, and does not control or endorse any Goods and Services sold or supplied by Suppliers. Any purchases of Goods and Services via PayForIt are subject to the individual Supplier's terms and conditions. Any queries or complaints regarding Goods and Services must be referred to the Supplier.

Privacy

Information which we obtain about your use of the Payforit Service will be used only as set out in these terms and, generally only to provide and manage the Payforit Service. As a Three customer, our use of Your Information will also be subject to our detailed Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services (See www.three.co.uk/terms). If required, and/or where necessary, we may disclose information about your use of the Payforit Service (and where applicable Three Services) to law enforcement agencies, and/or other authorities, for the investigation, prevention and detection of crime and the apprehension and prosecution of offenders.

These terms and conditions are subject to change at any time without notice.

All undefined capitalised terms included in these Payforit Terms have the meaning given to them in the Terms for Three Services.

Three Rescue.™

 

Summary

You’ll have a Three Rescue™ policy if you took out insurance before 6 March 2020. You can find the terms of your policy below.

If you bought insurance from us on or after 5 May 2020, you’ll have a Three Insurance policy. You can find the terms of your Three Insurance policy here.

Download Current Three Rescue™ Terms and Conditions (pdf 499kb)


Make a claim or continue a claim

 

 

For all policies bought before 1 October 2018 see below:

 

Three Rescue™ policies bought between 7 August 2017 and 30 September 2018

 

 

Three Rescue™ policies bought between 7 September 2016 and 6 August 2017

 

 

Three Rescue™ policies bought before 7 September 2016

 

 

Insurance purchased from Three before 18 March 2014

 


 

Our latest Three Rescue terms and conditions

 

 

Welcome to Three Rescue™.

Three Rescue is administered by Asurion Europe Limited and underwritten by WDP Insurance Limited (please see the Insurance Terms and Conditions below for further details).

Read our checklist to ensure that everything goes smoothly should your device get damaged:

✔ Read the insurance Terms and Conditions in full, so you know what’s covered, what’s not, and how to claim.

✔ Make sure your Three account is paid up to date.

✔ Make a claim, ideally within 30 days of discovering that your device is damaged – see Section A for contact details.

✔ Pay the claim excess fee to complete your claim for a replacement device which may be refurbished to our ‘as new’ standard. The claim excess fee was confirmed in your welcome letter and you can call us at any time to check it – see Section A for contact details.

✔ Comply with our reasonable instructions including switching off or uninstalling any app which prevents our access to remove data from the claimed-for device – see section G for details.

✔ Return any damaged or faulty device in the pre-paid packaging provided with your replacement – or you’ll be charged a non-return fee (based on the market value of the non-returned model) – see Section H for details.

 

Read me – Insurance Terms and Conditions.

Three Rescue™ Damage Cover is designed to protect your Three device against the risk of damage (including cracked screens and liquid damage) and out-of-warranty breakdown only.

These are the full policy terms and conditions and when read together with your Three Rescue™ Damage Cover welcome letter, form your insurance policy. We’ll send your policy pack within seven days of purchase – please keep it safe. Your policy number is your Three phone number, unless we tell you otherwise, and we’ll update your details automatically if you move your old number to Three.

Section A: How to get in touch

Section B: Eligibility

Section C: Period of cover

Section D: What’s covered

Section E: What’s not covered

Section F: The cost

Section G: Make a claim

Section H: About your replacement device

Section I: Cancelling your cover

Section J: Changes to the policy

Section K: How to complain

Section L: Who provides this cover

Section M: How we communicate with you

Section N: Our use of your personal data

Details about your cover will be included in your welcome letter. Please check it carefully.

In this document, the terms ‘we’, ‘our’ and ‘us’ means Asurion Europe Limited (the policy Administrator), WDP Insurance Limited (the Insurer) and the 'Three Rescue™ team'. See section L for more details.

‘Three’ means Hutchinson 3G UK Limited, a mobile network operator.

A. How to get in touch.

Online: three.co.uk/threerescue

Email: threerescue@asurion.com

Phone:

• Mobile Phones – 333 from a Three phone or 0333 338 1001 from any other phone.

• Tablets and Mobile Broadband – 500 free from a Three phone or 0333 338 1003 from any other phone.

You can call us between 8am-9pm Monday to Friday; 9am-6pm at weekends, closed on UK Bank Holidays. 333 is free, excludes Essential Plans. Check price guide for full details. Calls to 03 numbers cost the same as calls to UK landlines starting 01 and 02. Calls from landlines and mobiles are included in free or inclusive calls packages. Details correct at time of print.

Write: Three Rescue™, PO Box 670, Brentford, TW8 1DA.

B. Eligibility.

You can take this cover if you’re over 18, your device is worth more than £125 and you haven’t had a mobile insurance policy declined by us or cancelled by us in the past or a claim denied due to fraud. You can only buy, remain on, and make a claim with Three Rescue™ Damage Cover if you and the main authorised user of the device live permanently in the UK. If at any time you or the authorised user are no longer going to be resident in the UK, you need to contact us using the details above and let us know. We will cancel your cover if you no longer meet this criteria.

You can buy Three Rescue™Damage Cover when you buy or upgrade your device and Pay Monthly plan with Three. Cover starts when your device is in your hands. If you pre-order a device from Three and buy Three Rescue™ cover you’ll be refunded the cost of any Three Rescue™ premium paid in the period between ordering and receiving your new device.

C. Period of cover.

Your insurance premium is due monthly from when the device is in your hands. Subject to continued payment of insurance premium and these terms and conditions, this policy renews automatically each month for the next 59 months after which we will automatically cancel it, unless cover is terminated earlier in accordance with Section I below.

D. What’s covered?

The device registered to your Three account which is purchased from or upgraded with Three and is shown in your welcome letter (or the replacement device, if replaced by us, or replaced under manufacturer warranty).

With Three Rescue™ Damage Cover you’re covered if you lend your device to friends and family.

You are covered whilst travelling overseas but any replacement agreed after you make a successful claim can only be delivered to an address in the UK or the Channel Islands.

You can submit a claim online 24/7 at Three Rescue or by phone - see Section G: Make a claim.

We aim to deliver your replacement next-day if your claim is approved before 8.30pm Monday to Friday or 2.30pm on weekends.

Any replacement device you receive may be refurbished to our ‘as new’ standard using original equipment manufacturer parts. In the unlikely event we can’t send you a same model replacement, we’ll offer you a different make, model or colour device with comparable features and functionality.

Here’s what your device is covered for:

Cover

 

Accidental damage, including cracked screens and liquid damage.

Malicious damage caused by someone who doesn’t have your permission to use the device.

Pet damage

Out-of-warranty breakdown

Loss

Theft

E. What’s not covered?

It’s important you know that you’re not covered for:

✘ Any device other than one purchased from Three and shown on your welcome letter unless replaced by us or replaced under manufacturer warranty.

✘ Any claim for loss or theft.

✘ Any claim if you haven’t paid your insurance premium. Provided we haven’t yet cancelled your policy for non-payment, we’ll continue your claim if you pay the outstanding amount.

✘ The claim excess fee you have to pay to complete a successful claim.

✘ A third or subsequent claim made within a 12-month period.

✘ Any fault that happens within the manufacturer’s warranty period (where the manufacturer covers you against certain operating failures).

✘ Accessory-only claims.

✘ Accessories other than the battery, mains charger and hands-free kit that came in the box with your device.

✘ The costs of any calls, texts, data usage or downloads.

✘ Cosmetic damage - where the device works as normal, except where you are claiming for a cracked screen.

✘ Damage caused by making alterations to the device or acting against manufacturer guidelines.

✘ Any malicious or deliberate damage to the device caused by you or someone who has your permission to use it.

✘ The cost of any repair to your device unless we instruct it.

✘ Any losses or consequences you face as a result of being without your device.

✘ Confiscation of your device by a finance company or government agency (such as the police).

✘ Loss or corruption of any kind of app, software or digital content other than standard manufacturer software.

✘ Any claim that we find to be fraudulent. If we settle a claim that’s later found to be fraudulent we may take action to recover our costs.

F. The cost.

When considering your new device and Pay Monthly plan with Three, we’ll tell you what it costs to buy Three Rescue™ Damage Cover based on the make, model and value of your chosen device at that time.

Please look out for your Three Rescue™ Damage Cover welcome letter which includes your full terms and conditions and confirms your monthly premium, type of cover and claim excess fee - which is the amount you have to pay towards the cost of your replacement device to complete a claim.

✔ Your monthly premium will appear on your Three account (shown on your Three bill under ‘other charges’) and any pro-rated adjustments to cover your device for the period up to your first bill. Insurance premiums are inclusive of insurance premium tax (IPT) at the applicable rate.

✔ Three Rescue™ Damage Cover premium is collected and refunds are made by Three, on behalf of the Insurer. When Three passes the premium to Asurion, they hold it on behalf of the Insurer and any payments collected and refunds made by Asurion under these terms and conditions are collected or refunded on behalf of the Insurer.

✔ You need to make the first month’s payment before we can complete any claim.

✔ If we don’t receive a payment, your cover will finish at the end of the paid-for period. If your Three account is in arrears, we won’t settle any claim until the balance is paid in full. You have 30 days from when your account goes into arrears to make a catch up payment, after which we will cancel your cover.

✔ You need to pay the claim excess fee to complete any successful claim. As devices age they may fall in value and so from time to time we may adjust the claim excess fees downwards. You can call us to find out your current claim excess fee.

✔ You can cancel cover at any time – see Section I for details.

G. Make a claim.

If something happens to your device and you need to make a claim, contact us via one of these options:

1. Submit your claim online 24/7 at www.ThreeRescue.co.uk/start

2. Claim by phone using the contact details set out in Section A above.

Please have a payment card ready to pay your claim excess fee. We accept MasterCard and Visa debit or credit cards.

If you report a claim to us more than 90 days after discovering the damage or out-of-warranty breakdown, we will still consider your claim, but it may affect our ability to assess your claim and could, in some cases, result in it being declined.

We will ask you to provide relevant information to support your claim. In some cases, we may also ask you to complete a written claim statement and/or provide evidence of your identity.

You must take reasonable care to ensure that any information provided to us is complete and accurate. If you don’t provide accurate or full information when requested, it may invalidate your insurance and could affect all or part of your claim. Information about fraudulent claims may be forwarded to the police, government or other regulatory bodies and fraud investigation agencies.

You must comply with our reasonable instructions including switching off or uninstalling any app, personal PIN locks or operator specific security locks which prevents our access to remove data from the claimed-for device. If you need any help with this please call us on 0333 338 1001*. If you refuse to do it, we will not continue or complete your claim. If you fail to do it we will treat this as a non-return and may charge you a non-return fee.

As part of our claim assessment process, you consent to us checking your airtime usage with Three to detect potential insurance fraud. We have the right to check for any attempted use of a lost or stolen device and will take action to recover it.

H. About your replacement device.

In the unlikely event that we can’t send you a same model replacement, we’ll offer you a different make, model or colour device with comparable features and functionality.

We will only deliver to addresses in the UK and the Channel Islands. Please see below for details of our delivery promise.

We aim to send a next-day ‘as new’ replacement for claims approved before 8.30pm Monday to Friday or 2.30pm on weekends. For claims approved outside of those times we’ll deliver your ‘as new’ replacement within 2 days. This excludes:

✘ Claims made or deliveries that fall on a UK Bank Holiday.

✘ Any delivery outside of mainland Great Britain, including deliveries to the Scottish Islands, Northern Ireland and the Channel Islands.

✘ Any delay caused by something outside our control like extreme weather, natural disaster, epidemic or crime, and supply shortages affecting the industry (e.g. where new model devices are in very high demand and short supply after launch).

If you think we’re late please let us know and if we have missed our delivery promise, we’ll give you £20 paid to the payment card used to pay your claim excess fee within 30 days.

Please make sure someone is in to sign for the delivery. Your replacement device comes with:

✔ A 24-month warranty.

✔ The usual device accessories if yours were involved in the incident, or if we provide you with a different model replacement.

✔ A new SIM with the same phone number if requested; in which case your old SIM will be blocked.

✔ Pre-paid packaging to return your damaged or faulty device (minus the SIM, battery and charger).

As soon as you receive your replacement device, the original claimed-for device (the faulty or damaged device), becomes the property of the Insurer and must be returned to us within 15 days. Otherwise, we’ll charge a non-return fee (based on the market value of the non-returned model), to the payment card used to pay your claim excess fee. The device is your responsibility until it arrives with us. Please make sure you get proof of postage from the Post Office (this is a free service), and confirmation of the weight of the package you are returning to us. We won’t approve any further claims until you have returned the claimed-for device or paid the outstanding amount.

I. Cancelling your cover.

You can call, email or write to us to cancel your Three Rescue™ Damage Cover, see Section A for contact details.

You can cancel within the first 28 days and if you haven’t made a claim, you’ll receive a refund of any premium paid. Please call us if you have any questions about your cancellation.

After 28 days of your purchase, you can cancel at any time and cover will finish at the end of the paid-for period. We will not refund any premium paid.

When you upgrade your device or buy another device on the same mobile number, we’ll cancel cover on your old device automatically. If you add insurance for your new device, we’ll set up a policy for the new device and confirm your cover start date, premium and claim excess in writing.

We’ll cancel your policy if you fail to pay the monthly insurance premium, have two successful claims in any 12-month period or if you make a claim we find to be fraudulent. We’ll also cancel your policy if your Pay Monthly contract with Three terminates, unless you and we agree to continue cover when you change to a different airtime plan. If we cancel your policy, we’ll send you written confirmation, including your cover end date.

We may also cancel your policy if it is no longer economically viable to provide this product or if we, or the insurer, withdraw from the market of providing policies of this type in the UK. If this happens we’ll give you at least 30 days’ notice sent to the current contact details we have for you.

J. Changes to the policy.

We may change your policy terms or alter the premium or claim excess fees for future periods of cover based on significant adverse claims experience, significant increase in our operating costs, inflation, economic and environmental factors, and changes in legislation, taxation or interest rates. If we make a change that increases any charges or reduces your cover, we’ll give you at least 30 days’ notice sent to the current contact details we have for you. You will be able to cancel your policy if you are not happy with our changes. If we make any change that improves your cover, we may apply it straight away without notice. This does not affect your statutory right to cancel at any time.

K. How to complain.

You can call, email or write to us to make a complaint - see Section A for contact details.

If we can’t resolve your complaint right away, we’ll email or write to you within five working days to outline our next steps. If the issue still isn’t resolved within two weeks, we’ll contact you again to keep you up to speed on what’s happening.

If you’re not happy with the outcome or we haven’t given our final response within 8 weeks of your raising your complaint, you can contact The Financial Ombudsman Service by phone: 0800 023 4567 (Freephone) or 0300 123 9123, by email: complaint.info@financial-ombudsman.org.uk or in writing at Exchange Tower, London, E14 9SR. You need to contact them within 6 months of receiving our final decision. The service is free and we are bound by any decision the Financial Ombudsman reaches. This won’t affect your statutory rights or prejudice your right to take subsequent legal proceedings. You can find out more at financial-ombudsman.org.uk

L. Who provides this cover?

Three Rescue is administered by Asurion Europe Limited, which is authorised and regulated by the Financial Conduct Authority (no. 502545), registered in England and Wales with company number 6568029 at PO Box 670, Brentford, TW8 1SA. Go to fca.org.uk/register. or call 0800 111 6768 (Freephone) or 0300 500 8082* to check the Financial Conduct Authority Register. The insurer is WDP Insurance Limited, which is authorised by the Gibraltar Financial Services Commission, and is authorised and subject to limited regulation by the Financial Conduct Authority. Details about the extent of our authorisation and regulation by the Financial Conduct Authority are available from us on request. WDP Insurance Limited is registered in Gibraltar with company number 115687 at 1st Floor, Grand Ocean Plaza, Ocean Village GX11 1AA, Gibraltar.

You and the insurer may choose which law will apply to this contract. Unless we agree otherwise, Three Rescue™ is governed by the law of the part of the United Kingdom that you live in (England and Wales, Scotland or Northern Ireland) and all communication from us will be in English.

Any payments collected by Asurion under these terms and conditions are collected on behalf of the Insurer.

The Insurer is covered by the Financial Services Compensation Scheme (FSCS). In the unlikely event that the insurer can’t meet its liabilities you may be entitled to compensation to a maximum of 90% of your claim. Further info can be obtained from the FSCS on 0800 678 1100 or by going to fscs.org.uk. .

M. How we communicate with you.

We will communicate with you by SMS, email or in writing using your given contact details. We will also send certain communication regarding your policy by SMS to the mobile number associated with your airtime contract.

N. Our use of your personal data.

Asurion is registered with the Information Commissioners Office as a Data Controller (number Z2176995).

Personal information we collect when you use our services is needed for the following purposes:

• Contract: to communicate with you, process enrolments, bill and collect, process cancellations, process claims that you submit, provide customer service, administer your policy, and manage our supply chain management to deliver replacement devices to you.

• Legitimate interests: for maintaining our books and records, maintaining security and integrity, monitoring use and performance, quality assurance, fraud detection and prevention, and product improvement and development.

• Comply with legal requirements: to notify you as required by law in the event of a breach regarding the security of your personal data. We also use your personal information to comply with any other UK or EU legal requirements.

If you do not desire for your personal data to be processed in accordance with these terms, you may cancel your policy at any time in accordance with section I.

If you fail to provide certain information when requested, we may not be able to provide the services for which you have contracted, such as processing a claim.

Where to turn with questions

If you have any questions on this section of your policy, please contact our Data Protection Officer by postal mail or email anytime.

Asurion

Attn: EU Data Protection Officer

c/o Office of the General Counsel

648 Grassmere Park

Nashville, TN, USA 37211

privacy@asurion.com

We may collect the below types of personal information:

Name;

• Mailing address;

• Email address;

• Mobile phone number and information that identifies your mobile device, such as an IMEI;

• Information collected after obtaining your permission;

• Any information that you provide as part of filing a claim;

• Information provided by your mobile network provider to validate your claim;

• Other information that personally identifies you or is linked or linkable to you.

As part of the claim process, Asurion or its affiliates may require you to provide a copy of your driver’s license, passport or other forms of identification. Additionally, in order to process your claim, Asurion or its affiliates may request your shipping and billing information, credit card information or other preferred payment means.

We will not use or disclose your personal information to third parties except as disclosed in this policy.

Asurion may transfer your personal information to:

• Non-affiliated companies that include telecommunication carriers, credit card payment processors, security services providers, service providers who send communications on our behalf and third parties providing claims fulfilment, supply chain logistics, data centre operations, information technology, customer service and quality assurance monitoring of customer service. These companies are required to comply with the principles set out in this policy and only use such personal information for the purposes for which it was provided to them;

• A third-party, in the event of a proposed or actual purchase, sale (including a liquidation, realisation, foreclosure or repossession), lease, merger, amalgamation or any other type of acquisition, disposal, transfer, conveyance or financing of all or any portion of its business or of any assets or shares of our business or a division thereof in order for you to continue to receive the same or similar products and services from the third-party. In these circumstances, personal information may be shared with the actual or prospective purchasers or assignees, or with the newly acquired business.

To determine the appropriate period which we will keep your personal information before we securely destroy it, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

Our services are not directed to, and we do not knowingly collect personal information from, individuals under the age of 18. If a child is accessing services without your consent, please contact us by using the information provided below so that we can remove any personal information provided.

Personal information we collect from you may be processed by Asurion and third-parties as described in this policy in the United States and other countries and used consistent with your relationship with Asurion and the practices described in this policy.

Personal information will only be transferred to locations outside of the UK and the EU where permissible legal structures exist or where the country is deemed “adequate” by the EU Commission.

We have implemented technical and organisational measures designed to provide appropriate levels of security for your personal data. Reasonable administrative, logical, and physical controls are in place to prevent your personal information from being accidentally lost, used, or accessed in unauthorized ways.

While we take various steps to ensure the accuracy and completeness of your personal information, we rely upon you to provide accurate and complete personal information when interacting with us.

Under certain circumstances, by law you have the right to:

Request access to your personal information (commonly known as a ‘data subject access request’). This enables you to receive a copy of the personal information we hold about you.

Request correction of any incomplete or inaccurate personal information that we hold about you.

Request erasure of your personal information when there is no need for us continuing to process it or you have exercised your right to object to processing (see below).

Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.

Request the restriction of processing of your personal information to suspend the processing, for example if you want us to verify its accuracy or the reason for processing it.

Request the transfer of your personal information to another party.

If you want to exercise any of these rights, please contact the Data Protection Officer in writing per the ‘Where to turn with questions’ details in this section. Valid requests will be honored within 30 calendar days of request. This 30-day period may be extended for another 2 months for complex requests with notification of the reasons for the extension to you. Any such requests should be submitted to the Data Protection Officer.

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances. In addition, there may be requests that we are unable process because of other EU legal requirements. If a request is denied, we will notify of the reason.

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office or other EU supervisory authority. However, if you have a complaint regarding the processing of your personal information, we request that you first contact the Asurion Data Protection Officer as indicated in the Where to turn with questions section of this policy and we will reply promptly.

Three Rescue™

The ‘Three’ and ‘Three Rescue™’ trademarks and other related images, logos and names are proprietary rights of Hutchison 3G UK Limited’s group of companies.

Contact details.

We’re here when you need us. Here’s how to get in touch.

Online: three.co.uk/threerescue

Email: threerescue@asurion.com

Phone:

• Mobile Phones – 333 free from a Three phone or 0333 338 1001 from any other phone.

• Tablets and Mobile Broadband – 500 free from a Three phone or 0333 338 1003 from any other phone.

• Call +44 7782 333 333 to contact from outside of Great Britain.

You can report a claim to the Three Rescue™ insurance team by phone from 8am to 9pm Monday to Friday; 9am to 6pm at weekends, closed on UK Bank Holidays.

Write : Three Rescue™, PO BOX 670, Brentford, TW8 1DA

*333 is free. Excludes Essential Plans. Check price guide for full details. Calls to 03 numbers cost the same as calls to UK landlines starting 01 and 02. Calls from landlines and mobiles are included in free or inclusive calls packages. Details correct at time of print.

Data Reward SIM

If you are on our Data Reward plans, you can register with us to get 200MB free data each month. By registering your details, you acknowledge acceptance of the following terms and conditions (“Terms”):

Availability - This promotion is available to new or existing customers of Three. Existing customers will need a new Data Reward SIM in order to take advantage of this promotion. Click here to order a Data Reward SIM.

Your data - 200MB free data will be applied to your account straight away upon registration and will last for 30 days. Each month you’ll get another 200MB free data automatically applied to your account to enjoy for a 30 day period. If any of your 200MB free data remains unused at the end of each 30 day period, it will expire. If you have another data allowance in addition to your free 200MB free data, your 200MB free data will be used first.

Notifications - We will send you a notification by SMS: i) when you have used 90% of your data allowance and; ii) when you have used 100% of your data allowance or when you have no credit remaining on your account.

How we use customer data - By registering to receive 200MB free data each month you also agree to us informing you about more great offers from Three or sending you offers from carefully selected third parties. You can contact us at any time if you would prefer not to receive direct marketing information, or simply update your preferences by: i) writing to or calling customer services; ii) sending an email to preferences@3mail.com or; iii) updating your marketing preferences directly from your device or online using My3.

Eligibility - This promotion is limited to a maximum of 5 Data Reward SIMS per household (based on the address provided at the time of registration).

Further charges in the UK and our Feel at Home in Europe destinations. - Usage in excess of the 200MB free data each month will be charged at our standard rates (3p per minute voice calls, 2p per text, and 1p per MB) www.three.co.uk/Store/Pay_As_You_Go_Price_Plans. These rates may change in the future.

Feel at Home - You can use your 200MB free data each month to get online in our 71 Feel at Home destinations, after which you can either purchase an add-on or just use credit at 1p/MB in order to get online at no extra cost. Calls and texts back to the UK destinations on this plan are chargeable and cost 3p per minute - for more information on Feel At Home please check: www.three.co.uk/Discover/Phones/Feel_At_Home.

Termination after inactivity - Three reserves the right to terminate and disconnect the Data Reward SIM in the event you have not activated a Pay As You Go Credit on your account or undertaken any chargeable events or activities (for example, made telephone calls, sent text or photo messages, accessed content or the internet or any other services for which a charge is made) using any credit or allowance on your account within the preceding 6 month period.

Right to withdraw - Three reserves the right to withdraw or amend the offer of 200MB free data each month at any time.

Non registration - If you choose not to register your Data Reward SIM, you won’t be able to take advantage of the 200MB free data per month promotion, however, you will still be able to use the SIM on our great 3-2-1 rates www.three.co.uk/Store/Pay_As_You_Go_Price_Plans.

Other Terms - Use of your Data Reward SIM is also subject to Three’s Pay As You Go terms and conditions for use of the Three network (“terms of service”). To the extent that there is any conflict or inconsistency between these Terms and the provisions of the terms of service, these Terms shall prevail. Please see www.three.co.uk/terms-conditions. for further details.

Go Binge

Go Binge is available to customers who joined Three between 24 April 2018 and 30 September 2020 on Contract Voice Advanced plans and SIM Only Advanced plans of 12GB and above, Pay Monthly Broadband customers of 15GB and above and Simply Business customers of 10GB and above. It is not available on any new or upgrade plans entered into from 1 October 2020.

Go Binge is available on selected services which may require separate subscriptions. Current users must have regular data available in plan. Some additional content may use regular data, e.g. adverts, third party content linked to a partner service (such as BBC iPlayer when opened via TVPlayer) or third party content accessible from Snapchat’s Discover page. Includes Dave and History only via TVPlayer.

Go Binge is an optional service and customers on eligible plans can elect to opt out at any time by calling us on 333. As a mobile network we do not guarantee any particular speeds or quality, as these are dependent on multiple factors such as location, equipment, network demand and position in buildings. In addition, selected services (like TVPlayer) may only be available in Standard Definition. Service speed may be managed to ensure a quality experience for all our customers.

Are the subscriptions to our partners’ devices included?

No. Go Binge is all about the data. If a service requires a subscription to view/access, you’ll need to set this up yourself.

Does Go Binge work in Go Roam destinations?

Go Binge works in all our Go Roam destinations – as long as you have regular data left in your monthly allowance, you can access the selected Go Binge services without using up your data. If you’ve no data left in your allowance you won’t be able to access Go Binge services. As with all roaming a fair use data policy applies. Within Go Roam in Europe destinations, your Go Binge usage counts towards your fair use limit of 19GB. However, once you’ve reached this limit, any continued usage (including Go Binge) will be chargeable at our surcharge rate of up to 0.50p/MB except if you’re in the following countries in which case the surcharges are 0.41p/MB: Aland Islands, French Guiana, Gibraltar, Guadeloupe, Iceland, Liechtenstein, Martinique, Mayotte, Norway, Réunion and Switzerland.

In Go Roam Around the World destinations, Go Binge usage doesn’t count towards your fair use limit of 12GB. However, once you’ve reached this limit, your data usage (including Go Binge) may be blocked until the next billing period.

Is there any content that cannot be watched outside of the UK?

Positions for our launch partners are as follows:

Netflix: This works while roaming, but exact support will depend on whatever that country’s catalogue of shows and rights are.

Deezer: The majority of content works, with some exclusions.

SoundCloud: The free service is available in most destinations, depending on licensing agreements. The premium service is unavailable.

TVPlayer: The free version will work in other countries, but only where the licence is allowed. The Plus service is only available in the UK.

Does Go Binge affect my personal hotspot allowance?

Go Binge doesn’t affect your personal hotspot allowance. If you’re on a plan that has more than 30GB data, your personal hotspot allowance remains 30GB, and is subject to our fair usage policy when roaming.

SoundCloud

SoundCloud is the world's largest music and audio platform, allowing people to discover and enjoy the greatest selection of music from the most diverse creator community on earth. See https://soundcloud.com/terms-of-use for full terms and conditions. Deezer costs £9.99 per month and this gives you access to audio/music to listen on any device. See https://www.deezer.com/legal/cgu for full terms and conditions. Netflix streaming membership required. https://www.netflix.com/TermsOfUse. The partnership between Three.co.uk and TVPlayer gives the opportunity to any Three customer to buy the TVPlayer monthly pack for £5.99 per month (1st month Free trial) and have access to 100+ channels to watch on any device. TVPlayer Plus is a low-cost TV subscription service that provides our customers with 100+ live and on-demand TV channels streamed over the Internet to certain Internet-connected mobiles, tablets, computers and other devices ("TVPlayer Plus Supported Devices"). See http://www.tvplayer.com for full terms and conditions.

Snapchat

Only on Three. We are proud to work with Snapchat on unique branded Puggerfly content and are the only network where anyone on selected plans can enjoy Snapchat without using up their data.

easyJet Hands Free with Three

Three is proud to partner with easyJet to enable eligible Three customers to upgrade to travel 'Hands Free' (an easyJet service) at no cost for outbound easyJet flights from the UK (the "Upgrade"). easyJet's Hands Free service lets you:

  • drop your cabin bag at the Bag Drop desk
  • board just after the Speedy Boarding passengers; and
  • receive your cabin bag at your destination, which will be amongst the first to be delivered to the baggage belt.

For further details see paragraph 6 below and/or http://www.easyJet.com/en/hands-free-upgrade.

The terms and conditions for this promotion are set out below together with details on how to claim your Upgrade.

  1. Definitions

    Promoter : The easyJet Hands Free with Three Promotion (the "Promotion") is promoted by Hutchison 3G UK Limited t/a Three (company number: 03885486) with registered office Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ ("Three", "We" or "Us").

    Administrator : where relevant MAPP Digital UK Limited with registered office 95 Gresham Street, 6th Floor, London, England, EC2V 7NA (company number: 10162741) ("Administrator") will make available the SMS short code and administer the redemptions for this Promotion on behalf of Three.

    Service Provider : The easyJet Hands Free Service is provided by easyJet Airline Company Limited (company number: 3034606) with registered office Hangar 89, London Luton Airport, Luton, Bedfordshire, LU2 9PF ("easyJet").

  2. Dates

    The Promotion will run from 19 July 2018 at 00:00 GMT until further notice, subject to paragraph 8 (the "Promotion Period").

  3. Eligibility

    3.1 Pay Monthly Customers

    You must be a UK resident, 18 years+, and a new/existing/upgrading Three customer who has signed up to and held a Qualifying Plan for at least 30 days prior to submitting your Redemption Request.

    The Qualifying Plans are:

    • any 24-month Contract Handset Plan;
    • any 1,12 or 24 month SIM-Only Plan; or,
    • any Simply Business Plan,

    (each a "Qualifying Plan").

    3.2 Pay As You Go Customers

    PAYG Customers are not eligible for this Promotion.

    3.3 Mobile Broadband

    Mobile Broadband customers are not eligible for this Promotion.

  4. How to claim

    To claim your Upgrade, text "UPGRADE" to 88555 together with the following information in the following order:

    1. The easyJet' flight number for your outbound flight (e.g. 'EZY1234', 'EJU1234'; or 'EZS1234';

    2. The date of your outbound flight; and

    3. Your surname (as it appears on your Passport),
      (together a "Text Redemption Request", for example UPGRADE EZY1234 23.6.2020 Smith).

    If you do not submit the above information correctly or completely you may not receive your Upgrade.


    WHAT YOU WILL RECEIVE


    TEXT REDEMPTION

    If you are eligible and submit a valid Text Redemption Request, our Administrator will send an SMS response which will be your electronic voucher ("SMS Voucher") to claim your Upgrade.

    We will endeavour to send these as quickly as possible, but we cannot guarantee that they will be instantly sent as it may take our Administrator's systems a little time to receive and process your request. If you do not receive this then contact us as explained in paragraph 11 below.

    If you're not eligible, you'll be told that this is the case and will be sent a link to the eligibility requirements. If you're eligible but there's something wrong with the Text Redemption Request (e.g. invalid format, missing information, etc.), then you'll be advised what information is needed and an example format.

  5. How to Redeem

    Redeeming your Upgrade is simple. All you need to do is show your voucher to an easyJet representative at the easyJet Bag Drop Desk. The easyJet representative will confirm the validity of your voucher and tell you how to use your Upgrade.

  6. Upgrade

    Your Upgrade is only valid for the outbound easyJet flight from a UK airport that you have submitted in your Online or Text Redemption Request. The Upgrade can only be used for one cabin bag. Full details of easyJet's Hands Free service (and any limits and restrictions) can be found at http://www.easyJet.com/en/hands-free-upgrade . To summarise how it works:

    • Present your SMS Voucher to an easyJet representative at the easyJet Bag Drop Desk
    • Drop off your cabin bag at the easyJet Bag Drop Desk.
    • Receive your Three branded tote bag for your personal belongings.
    • Pass through security.
    • Board first after the Speedy Boarding passengers.
    • Receive your cabin bag at the destination, which will be amongst the first to be delivered to the baggage belt.
  7. Exclusions and Limitations

    Your Upgrade is valid for outbound flights from UK airports only. If you wish to use the easyJet Hands Free service on your return flight you will need to arrange this with easyJet and you will be charged at easyJet's current price (£7 as at the date of publication of these terms).

    Only one voucher per valid Redemption Request will be provided. Only one voucher is allowed per flight. The voucher is personal to you and is not transferable. easyJet's Hands Free group bundle is not currently included.

    The Upgrade is subject to easyJet's Hands Free terms and conditions which can be accessed from http://www.easyjet.com/en/hands-free-upgrade , which are determined solely by easyJet and beyond Three's control. For example, easyJet's terms state that your cabin bag must be within easyJet's normal maximum dimensions (56 x 45 x 25cm (including handles and wheels) as at the date of publication of these terms). Please ensure that you have read and understood these terms prior to travel.

  8. Your Data

    Three respects your personal information and has designed this Promotion to keep that information secure.

    To administer and fulfil this Promotion, each of Three, Three's Adminstrator and easyJetwill have access to and process the following information in the following ways:

    • By submitting a Redemption Request, you will be providing Three with your telephone number and your surname. Three is the data controller of this personal information. The Administrator will process this information on Three's behalf solely to check your eligibility and send you the SMS Voucher (see 'What you will receive' in paragraph 4 above). Information processed by the Administrator will be held securely on the Administrator's systems and solely for the purpose of administering and fulfilling this Promotion.

    • Three and easyJet will work together to report on and analyse redemptions and monitor and protect against fraudulent and/or suspicious redemptions. To do this easyJet will from time to time provide Three directly or via the Administrator with the name and flight details of the individuals who submitted their Vouchers to easyJet in order to redeem their Upgrades. easyJet is the data controller of this personal information. Three and the Administrator will process this information securely and in accordance with easyJet's instructions.

General

  1. As soon as you have your flight details for any future-dated flight, provided that you are an eligible user, you can request a voucher.

  2. Three may withdraw, amend, place restrictions on or extend this Promotion at any time by updating these terms and conditions at Three.co.uk/terms. This includes the right to restrict the number of vouchers you may redeem during the Promotion Period. If the Promotion is withdrawn, any redemption due or voucher issued in accordance with these terms prior to the withdrawal of the Promotion will be honoured. No cash alternatives are available.

  3. Any issues relating to the easyJet Hands Free service should be directed to easyJet at 0330 365 5000 or http://www.easyJet.com/en/help/contact. Any issues relating to your eligibility, redemption, voucher or these terms and conditions should be directed to Three's customer service team at 333, or 0333 338 1003.

  4. All third-party terms and conditions relating to this Promotion and the Upgrade (including easyJet's Hands Free service) are beyond Three's control and may be subject to change. Three cannot accept responsibility and will not be liable for any third-party terms (including any failure to abide by such terms or any modifications to such terms) applicable to the Promotion and/or Upgrade.

  5. Three cannot accept responsibility for entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in this Promotion and/or the Upgrade and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to any eligible entrant in relation to this Promotion.

  6. Entry into the Promotion signifies your acceptance of these terms and conditions. Any changes to the terms will be published at http://www.three.co.uk/terms. These terms are governed by English law.

  7. For further information see our Frequently Asked Questions at: http://www.three.co.uk/go-roam/easyjet

Unlimited Add-on

Intro

Unlimited Add-on and pre-loaded sim (ITU) offers unlimited data, unlimited calls and unlimited texts (see www.three.co.uk/terms-conditions for details)

Anyone who purchases the Unlimited Add-on will be entitled to a free subscription from one of our great new partners. Details of how to redeem your free subscription code are detailed in the Terms and Conditions below.

Promoter

The Three Unlimited Add-On subscription promotion (the “Promotion”) is promoted by Hutchison 3G UK Limited t/a Three (company number: 03885486) with registered office Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ (“Three”).

Administrator

The administration of the subscription promotion is managed by Exertis UK Limited with registered office Technology House, Magnesium Way, Hapton, Burnley, Lancashire BB12 7BF (company number: 01511931 (“Administrator”) will make available the SMS short code and administer the redemptions for this Promotion on behalf of Three.

Dates – Offer valid from 15 November 2018 to 13 December 2019.

Eligibility

In order to be eligible for the free subscription offer you must:

a) Purchase the Unlimited Add-On;
b) Redeem your code within the prescribed time limit; and
c) Be a resident in the UK.

How does a customer claim?

All eligible customers will receive an SMS with a link they need to follow to redeem their subscription. They will receive this SMS approximately 3-6 days after activating their SIM or buying the Unlimited Add-on. SMS will contain expirty date. On this link, they will need to input their redemption code (if link doesn’t automatically populate) and their email address, select the offer that they want to use and agree to the terms. They will receive a reward activation key by email. They will follow the instructions in the email and use that key to redeem their chosen subscription. Customers will have 30 days to claim their offer once they have received the SMS.

Exclusion

For each purchase of the Unlimited Add-On, only one subscription code per Eligible Customer will be provided. The subscription code is personal to you and is not transferable.

Your data

In order to redeem the code, you will be directed to [URL] (“Redemption Site”) and will be required to enter your email address and code. This site is hosted by the Administrator and your data will be processed by the Administrator. Please see the Privacy Policy on the Redemption Site for more details.

General

Three may withdraw, amend, place restrictions on or extend this Promotion at any time by updating these Terms and Conditions. This includes the right to restrict the number of codes you may redeem during the Promotion Period. If the Promotion is withdrawn any redemption due or issued in accordance with these terms prior to the withdrawal of the offer will be honoured. No cash alternatives are available.

Any issues relating to the subscription offer should be directed to Exteris at http://redeem.3.uk/help35. Any issues relating to your redemption code (in your SMS link) or these Terms and Conditions should be directed to Three’s customer service team at [333, or 0333 338 1003].

Unlimited

Unlimited data

If you have Unlimited data units as part of your package or with an Add-on, there are no hidden caps or limits when using your device within the UK. Unlimited units should give you all the access to the internet you would normally need, without worrying about hefty bills, so you can use our service to your heart’s content. Use of our services for commercial, resale or fraudulent purposes isn’t allowed under our Terms for Three Services, so we do reserve the right to monitor any unusual activity that may indicate that this is happening to identify and prevent such non-permitted use.

In addition to these Unlimited UK allowances, if you are a Pay Monthly customer you can use up to 15,360 data units (which converts into 15GB of data as 1 data unit converts automatically on use into 1MB of data) each month when in a Go Roam in Europe destination. If you’re a Pay As You Go customer with an Unlimited Add-on, you can use up to 12,288 data units (which converts automatically into 12GB of data). Use over these Go Roam in Europe Fair Use limits, but within your allowance, will be charged a surcharge of up to 0.50p per MB except if you are roaming in the following countries in which case it will be 0.41p/MB: Aland Islands, French Guiana, Gibraltar, Guadeloupe, Iceland, Liechtenstein, Martinique, Mayotte, Norway, Réunion and Switzerland. If you reach your Fair Use limit (12GB) in a Go Roam Around the World destination, you won’t be able to use your plan abroad for the remainder of your current billing cycle, or end of your active add-on if you are a PAYG customer.

 

Unlimited minutes & texts

There’s no hidden “fair use policies” with our Unlimited text units or voice units allowances when using your device in the UK or in our Go Roam in Europe destinations – we just ask that you use this allowance in accordance with our Terms for Three Services – that is, for personal use only, and not for any illegal, commercial or improper purposes.

For our Pay Monthly plans you can also use up to 5,000 text units and 3,000 voice units from your allowance each month, when in a Go Roam Around the World destination, which convert respectively into 5,000 text messages back to the UK and 3,000 minutes of calls to UK landline and mobile numbers.For our Pay As You Go customers with an Unlimited Add-on, you can use up to 43,200 texts units and 43,200 voice units from your 30-day allowance when you’re in a Go Roam Around the World destination, which convert respectively into 43,200 text messages back to the UK and 43,200 minutes of calls to UK landline and mobile numbers.When you’re abroad in a Go Roam destination, texts and calls to places other than the UK are chargeable – unless you’re in a Go Roam in Europe destination in which case you’ll be able to use your allowances to make calls and send texts to numbers in other Go Roam in Europe destinations at no extra cost. You’ll be sent a text message on arrival in your destination, letting you know what charges apply when roaming there. They are also set out in your Price Guide.

Partnership Benefits with Three Means Business

Three is proud to partner with carefully selected third parties to enable eligible Three small business customers to access big benefits at no cost for a limited time (the “Three Means Business Promotion”).

See paragraph 10 below for a list of the partners (“Partners”) that Three is working with together with details of their specific offers (the “Partner Offers”).  All Partner Offers are subject to additional terms and conditions.  Redemption and use of all Partner products and services are subject to their terms of service which are beyond Three’s control and which can be found on the relevant Partner website, and accessed from the links shown in section 10 below.  Please ensure that you have read and understood Three’s terms and conditions, and also the Partner terms and conditions and relevant privacy policy and agree to both, prior to redeeming the Three Means Business Promotion, or any part of it.

The terms and conditions for the Three Means Business Promotion are set out below, together with eligibility criteria and details on how to claim.

 

  1. Promoter: The Three Means Business Promotion is promoted by Hutchison 3G UK Limited t/a Three (company number: 03885486) with registered office: Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ (“Three”, “We” or “Us”).

Administrator : Havas Helia Limited, Havas House, Hermitage Court, Hermitage Lane, Maidstone, Kent, England, ME16 9NT (company number 02548077), (“Administrator”).  The Administrator is responsible for (i) managing and hosting the Redemption Website (as defined below) and the Partner Offer portal; (ii) issuing to Eligible Customers (as defined below) relevant voucher codes or URL links for this Three Means Business Promotion; and (iii) emailing Eligible Customers in connection with the Three Means Business Promotion; all on behalf of Three.

Three Means Business Partnerships: Details of the Three Means Business partners (“Three Means Business Partners”) and their offers are provided at paragraph 10 below.  Three reserves the right at any time to change, substitute, remove or add to these Partners.  Three Means Business Partners may vary from time to time and will be updated, as relevant, on www.Three.co.uk/business-tools webpage.

  1. Dates: The Three Means Business Promotion will run from 19th March 2019 at 00:00 GMT (the “Launch”) until further notice, (the “Promotion Period”).
  2. Eligibility: You must be a UK resident, 18 years+ and at the time of Launch, either:
    • A new Three customer starting a Simply Business plan;
    • An existing business customer renewing onto a Simply Business plan;
    • An existing customer on a consumer plan starting on a Simply Business plan;
    • An existing Simply Business plan customer making upgrades to their plan (for example, by making additional purchases of data and/or minutes);

all of the above excludes customers on a 1-month SIMO plan,

(being “Eligible Customer”, or “You”).

 

  1. How to claim:  Eligible Customers may visit the three.co.uk “Business” homepage and follow the link on the Three Means Business banner or tile to the Three Means Business landing page.  From there You may click through to the redemption website (the “Redemption Website”).  You will be asked to enter Your mobile telephone number and Your account number and if You are confirmed as an Eligible Customer, You will be directed to the Partner Offer portal and served with either a voucher code or URL link (depending on the Partner) which You can use to access the Partner Offers directly on their websites.

  2. Steps to Redeem:
  • Enter Your Mobile Telephone Number and Account Number on the Redemption Website and press Get My Codes.

 You will find your Mobile Telephone and Account Number on your telephone bill.  If You are a new customer you will receive your bill approximately 7-10 calendar days after opening an eligible Three Means Business plan/account.   You may, depending upon technical factors and marketing preferences, receive a “welcome email” within 48 hours of becoming an Eligible Customer, confirming this information.  If this is likely, You will be advised of this at point of sale.

  • The Administrator will verify You are an Eligible Customer by cross-referencing your telephone number and account number. Please ensure you have entered these correctly otherwise it will not be possible to verify Your details and You may receive an error message.
  • If, and once verified, You will gain access to the Partner Offer portal which will display the available Partner Offers.
  • Depending upon the redemption mechanism (voucher code or URL link), you can either:
    • click “Copy your offer code”, then, click “Use your code”, navigate to the Partner site, choose relevant product or service, follow Partner instructions and paste code to redeem relevant Partner Offer; or
    • if no code is displayed, click “Redeem your code”, go directly to Partner website, choose relevant product or service, follow Partner instructions and code will be applied automatically.
  1. Exclusions and Limitations

This Three Means Business Promotion cannot be used in conjunction with any other offer.

Only one voucher code (or URL link access) per Partner Offer per Three Means Business (parent) plan/account. The voucher code is personal to You and is not transferable.

Voucher codes (or URL link) cannot be issued until the next working day after starting on an eligible Three Means Business plan/account.

If You’re not eligible, or You submit an invalid mobile telephone number or account number, you will not be presented with any voucher codes (or url link) and You will be directed to a support page.

Each voucher code (or URL link) will have an expiry date, which will be shown on the relevant Partner Offer tile on the Partner Offer portal webpage.   If You do not redeem the voucher code (or URL link) by the expiry date, the voucher code (or URL link) will no longer be valid and You will not be able to redeem the relevant Partner Offer.

  1. Help & Support

Any issues relating to the Partner Offers should be directed to the relevant Partners, whose customer support details can be found on their respective websites (addresses below). Any issues relating to Your voucher code, URL link or these terms and conditions should be directed firstly to Three’s customer service team (find contact details at http://www.three.co.uk/Support).

  1. Administration and Your Data

"personal information" is information that is about You and which identifies You. 

The Redemption Website and Partner Offer portal are hosted, powered, managed and administered by the Administrator, on behalf of Three.  The core purpose of these webpages is to facilitate Eligible Customers to redeem the voucher code/URL link and access the Partner Offers, using the personal information (mobile telephone number/account number) provided by You. 

We are the data controller of your personal information collected through the Redemption Website for the purpose of data protection law and the Administrator is the data processor.  The Administrator shall process your personal information in accordance with Three’s instructions and as set out in this section.

Three respects your personal information and has designed this Three Means Business Promotion to keep that information secure. We will ensure that the Administrator (i) uses appropriate technical and organisational measures to protect your personal information in order to ensure a level of security appropriate to the risk to your personal information; and (ii) only uses this information solely for the purpose of administering and fulfilling this Three Means Business Promotion.  Three and the Three Means Business Partners will work together to report on and analyse redemptions, and monitor and protect against fraudulent and/or suspicious redemptions.

If you have questions about how your personal information is kept or if you wish to exercise one or more of your rights under data protection law (as set out below) in regards to the personal information that is collected on the Redemption Website, or processed for the purposes of this Three Means Business Promotion, please contact our Data Protection Officer (“DPO”) at DPA.Officer@three.co.uk or  write to Hutchison 3G UK Ltd, Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ.

Collection and Processing of Your Personal Information

Your personal information may be used by the Administrator on our behalf to contact You for the purposes of redeeming this Three Means Business Promotion or to follow up with You should there be any issues, changes or further information relating to the redemption and/or use of the Three Means Business Promotion.

We will share with the Administrator, (i) Your mobile telephone number and account number for the purposes of verifying you are an Eligible Customer; and (ii) Your email address, for the purposes of emailing You the voucher codes/URL link (if you choose this option) or to contact You on our behalf should there be any issues, information or change to the Three Means Business Promotion of which we reasonably believe You should be made aware.

Your IP address is not systematically stored by the Administrator other than in general web logs when you redeem the Partner Offers for the Three Means Business Promotion. The Administrator may use your IP address to verify claims made to reduce the risk of fraud, in which a location and pattern of activity can be deduced from the IP address provided. We or the Administrator on our behalf will report this personal information to a relevant supervisory authority if we believe that fraud has occurred.

The information that the Administrator processes on our behalf in connection with the Three Means Business Promotion is as follows:

Personal information used

Purpose

Legal basis for use of your personal information

IP address

For the purposes of minimising the risk of fraud and to report the IP address and any location and pattern of activity on the Redemption Website we can deduce, when fraud may occur to a supervisory authority.

This processing is based on your consent and our legitimate business interests for the purposes of verification to reduce the risk of fraud.

Telephone Number

Collected and processed for the purpose of verifying customer eligibility in order to receive the benefit of the Three Means Business Promotion.

This processing is based on consent.

Account Number

Collected and processed for the purpose of verifying customer eligibility in order to receive the benefit of the Three Means Business Promotion.

This processing is based on consent

Email Address

Shared with Administrator (i) for the purposes of verifying identity of an Eligible Customer; and/or (ii) marketing communications according to the consents of an Eligible Customer.

This processing is based on (i) our legitimate interests for the purposes of verification to reduce the risk of fraud; and (ii) consent.

 

Retention Periods

We, or the Administrator on our behalf, will keep your personal information for as long as necessary for the purposes for which it was collected, to provide you with this redemption service, the Three Means Business Promotion and to conduct our legitimate business interests or where otherwise required by law. Three and the Administrator on our behalf shall hold your personal information for two years (or less) after the Three Means Business Promotion has ended for the purposes of legitimate interests for any investigations of fraud that may occur. Your personal information will not be held longer than necessary.

Disclosure

Your personal information may also be processed by: 

  • The Administrator in accordance with our instructions;
  • other professional advisers (including accountants and lawyers) that assist us in carrying out our business activities;
  • police and other law enforcement agencies in connection with the prevention and detection of crime;
  • other external agencies and organisations (including the National Crime Agency) for the purpose of preventing and detecting fraud (including fraudulent transactions), money laundering and criminal activity; and
  • third parties if we are under a duty to disclose or share your personal information in order to comply with any legal obligation or instructions of a regulatory body (including in connection with a court order), or in order to enforce or apply the terms of any agreements we have with or otherwise concerning you (including agreements between you and us) or to protect our rights, property or safety of our customers, employees or other third parties. 

Where will we transfer your personal information

Your information will be processed within the European Economic Area (EEA).   In the event that we transfer your Information outside of the EEA, we will implement or ensure the implementation of appropriate and suitable safeguards to ensure that such personal information will be protected as required by applicable data protection law and we will obtain your consent prior to processing your personal information outside the EEA.  These measures generally include contracts (e.g. with the Administrator) and security measures to ensure that your personal information receives the same protection as if it were being processed in the EEA. For further information as to the safeguards we implement please contact our DPO at the address detailed above.

Your Rights

You have certain rights with respect to your personal information. The rights may only apply in certain circumstances and are subject to certain exemptions. Please see the table below for a summary of your rights. You can exercise these rights using the contact details for the DPO above. 
 

Right

Summary

Right of access to your personal information

You have the right to receive a copy of your personal information that we hold about you, subject to certain exemptions.  

 

Right to rectify your personal information

You have the right to ask us to correct your personal information that we hold where it is incorrect or incomplete.

Right to erasure of your personal information

You have the right to ask that your personal information be deleted in certain circumstances. For example (i) where your personal information is no longer necessary in relation to the purposes for which they were collected or otherwise used; (ii) if you withdraw your consent and there is no other legal ground for which we rely for the continued use of your personal information; (iii) if you object to the use of your personal information (as set out below); (iv) if we have used your personal information unlawfully; or (v) if your personal information needs to be erased to comply with a legal obligation. 

Right to restrict the use of your personal information

You have the right to suspend our use of your personal information in certain circumstances. For example (i) where you think your personal information is inaccurate and only for such period to enable us to verify the accuracy of your personal information; (ii) the use of your personal information is unlawful and you oppose the erasure of your personal information and request that it is suspended instead; (iii) we no longer need your personal information, but your personal information is required by you for the establishment, exercise or defence of legal claims; or (iv) you have objected to the use of your personal information and we are verifying whether our grounds for the use of your personal information override your objection.

Right to data portability

You have the right to obtain your personal information in a structured, commonly used and machine-readable format and for it to be transferred to another organisation, where it is technically feasible. The right only applies where the use of your personal information is based on your consent or for the performance of a contract, and when the use of your personal information is carried out by automated (i.e. electronic) means.

Right to object to the use of your personal information

You have the right to object to the use of your personal information in certain circumstances. For example (i) where you have grounds relating to your particular situation and we use your personal information for our legitimate interests (or those of a third party) including for profiling; and (ii) if you object to the use of your personal information for direct marketing purposes, including profiling (to the extent it relates to direct marketing).

Right to object to decision which is based solely on automated processing

You have the right in certain circumstances not to be subject to a decision which is based solely on automated processing without human intervention. 

Right to withdraw consent

You have the right to withdraw your consent at any time where we rely on consent to use your personal information.

Right to complain to the relevant data protection authority

You have the right to complain to the relevant data protection authority, which is, in the case of Three, the Information Commissioner's Office, where you think we have not used your personal information in accordance with data protection law.

  1. General

9.1 Three may withdraw, amend, place restrictions on or extend the Three Means Promotion at any time by updating these terms and conditions.  This includes the right to restrict the number of voucher codes (or URL links) You may redeem during the Promotion Period. If the Three Means Promotion is withdrawn by Three, any voucher code (or URL link) redeemed through the Partner Offer portal in accordance with these terms prior to such withdrawal shall be honoured, subject to section 9.2 below. No cash or other alternatives are available.

9.2 All third party terms and conditions relating to this Three Means Business Promotion and the Partner Offer products and services are beyond Three’s control and may be subject to change. Three cannot accept responsibility and will not be liable for any third party terms (including any failure by a Partner to abide by such terms or any modifications to such terms) applicable to the Three Means Promotion.

9.3. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in this Three Means Business Promotion, and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to any Eligible Customer in relation to this Three Means Business Promotion.

9.4 Entry into the Three Means Business Promotion signifies your acceptance of these terms and conditions. Any changes to the terms will be published at www.three.co.uk/terms. Please check your marketing preferences to ensure You can receive the messages that may be of interest to You.

9.5 For further information see our Frequently Asked Questions

9.6  These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales and subject to the exclusive jurisdiction of the courts of England and Wales.

 

  1. Partners and Partner Offers

Who: Wix.com Limited, 40 Namal Tel Aviv St. Tel Aviv, Israel (“Wix”)

Offer: 6 months’ free subscription trial

Product/Service:(i) Website: Unlimited Premium Plan; or

                               (ii) Business and eCommerce: Business Unlimited Premium Plan

Exclusions/Limitations:

Eligible Customers should ensure they use the voucher code prior to expiry.  See www.wix.com/about/terms-of-use for any exclusions or limitations.

Redemption Mechanism: “Discount” voucher codes.  Customers shall register for a Wix account and may upgrade to the Unlimited Premium Plan or Business Unlimited Premium Plan using the voucher code.   Customers will be asked to enter contact, payment and billing information and then apply the discount voucher code.  The discount voucher code will provide 100% discount to Wix prices on the Partner Offer at the time of redemption.  At the end of the free subscription period, Eligible Customers will be automatically charged according to standard pricing for monthly Unlimited Wix Premium Service Plan unless they cancel their subscription in accordance with Wix’s terms and conditions (see below for website address).

Partner Terms and Conditions: www.wix.com/about/terms-of-use; www.wix.com/about/privacy

For frequently asked questions and how to redeem a Wix coupon, please click:

https://support.wix.com/en/article/coupons-faqs?utm_campaign=bd_3gtelecom


Who: 2nd Site Inc., 1655 Dupont St., Toronto, Ontario, M6P 3TI (“Freshbooks”)

Offer: 6 months’ free subscription trial

Product/Service: Lite, Plus or Premium Package.

At the expiry of the 6 months’ free trial (or at any point within trial phase) Eligible Customers may take advantage of a further period of 12 months at a discount rate as follows:

  • monthly upgrade: the benefit will last for 12 months from the date of upgrade: Lite, Plus, Premium packages all at 20% off;
  • yearly upgrade and pay upfront: the benefit will last for 12 months from the date of upgrade: Lite, Plus, Premium packages all at 30% off.

Redemption Mechanism: URL link.  Eligible Customers will arrive at a dedicated landing page for Three; register for the relevant monthly package and the discount will automatically be applied.

Upon expiry of the free trial, Eligible Customers will receive a message prompting them in respect of an upgrade.  If the Eligible Customer chooses to do this, they may redeem a discount for up to 30% (either 20% off for the monthly membership, or 30% if they pay for the full year upfront).

To cancel a Customer account: An Eligible Customer may choose to stop using or close their account at any time during or at the expiry of the free trial.  This can be done from within the app.   If the Eligible Customer has upgraded during or after the trial and has shared billing details, they can go through the normal cancellation routes (either from within the app or by calling 0808.101.3408 in UK / emailing FreshBooks support via https://www.freshbooks.com/contact ).

Partner Terms and Conditions: https://www.freshbooks.com/policies/terms-of-service.


Who: WeWork Companies Inc., directly or through any of its affiliates, including WeWork Community Workspace UK Limited, c/o Legalinx Limited, 1 Fetter Lane, London, EC4A 1BR (“WeWork”)

Offer: 6 months’ free subscription trial, subject to WeWork’s terms and conditions of We Membership

Product/Service: “We Membership” - Access to 2 credits (as included in the membership subscription) per month, to book workspace or conference rooms.

Exclusions/Limitations: We Membership only allows access to workspaces and conference rooms from Monday to Friday from 9am to 6pm. Credits do not roll over from month to month.  Customers may buy more credits directly from WeWork if they wish.

Redemption Mechanism: Voucher code (redeemable once per Customer).  Eligible Customers will need to register for the We Membership subscription directly on the WeWork website (https://www.wework.com/workspace/on-demand/we-membership) and accept WeWork terms and conditions and privacy policy, as well as provide credit/debit payment details. Customers shall also comply with all WeWork policies which are made available by WeWork from time to time.

At the end of the free subscription period, Eligible Customers will be automatically charged according to standard pricing for monthly We Membership plan unless they cancel their subscription in accordance with WeWork’s terms and conditions (see below for website address).

Partner Terms and Conditions:  https://www.wework.com/workspace/on-demand/we-membership and  https://www.wework.com/legal/terms


Who:   MOO Print Limited, 20 Farringdon Road, London EC1M 3AF, (“MOO”).

Offer:   25% discount, “always on”.

Product/Service: Applies to product orders placed by an Eligible Customer at www.moo.com for as long as MOO features as a partner on Three Means Business.

Exclusions/Limitations: The discount shall not be available to use with any other discount except in the event there is a website wide sale on products at www.moo.com in which case an Eligible Customer shall be entitled to apply the Discount to the sale products. 

The Offer shall not be available on shipping or Gift Cards.

Redemption Mechanism: Discount voucher code (“Discount Code”).  Eligible Customers may claim their Discount Code from the Partner Offer portal, visit MOO’s website to choose preferred product and apply the Discount Code at checkout.  Eligible Customers will be able to use the Discount Code for further orders on www.moo.com until the Discount Code expires.  Expiry dates can be checked by visiting the Partner Offer portal.  Discount Codes will be refreshed on the Partner Offer portal so if the original Discount Code has expired, Eligible Customers can pick up a fresh one from Partner Offer portal.  Eligible Customers will be asked to set up an account with MOO when they wish to save a design or place and order.

Partner Terms and Conditions: www.moo.com/uk/about/terms-conditions

Three Insurance

 

Three Insurance is our new insurance product. You’ll have a Three Insurance policy if you took out insurance on or after 5 May 2020.

Download current Three Insurance terms and conditions (pdf 285kb)

 

If you bought insurance from us before 6 March 2020, you’ll have a Three Rescue™ policy. You can find the terms for your Three Rescue™ policy here.

 

 

 

Three Pay T&C’s

ThreePay is a brand name for carrier billing also known as Pay by Mobile or Charge to mobile, which allows an easy and safe way to purchase digital content and services online without the need to enter credit/debit card details.  All purchases assume you are either the bill payer or have the bill payers' permission.

Three has contracted with Trusted Payment Intermediaries (TPI’s) who provide the technical connection between the mobile network (Three) and the third party/merchant/service provider.  The TPI must get permission from Three UK to add new services and there are strict rules about the information the customer must be shown and how the customer journey should look. To remain connected to Three all TPI’s must maintain both behavioural and technical standards that support a safe and secure payment method. All TPIs and their merchants are registered with the regulator.

Most payment journeys will involve entering your mobile phone number and a PIN, sent via text, to verify the user.  This may be done at the point of purchase or when setting up a payment method within an Appstore or website which requires a username and password.

When a customer selects ThreePay (or Pay by Mobile) they are agreeing to contract with the merchant selling the product or service that they will pay the price detailed by charging the purchase to their mobile phone bill or use their prepaid credit.  It is the responsibility of the customer to read any advertisement or promotion for Three Pay (Charge by Mobile) as all promotional material must contain details of the price, if it is a one-off or subscription and terms of use.

If the customer has opted into marketing (by ticking the relevant box), the seller may use their mobile number in accordance with its privacy policy, terms and conditions.

Customers have 14 days from the date of the purchase to change their mind, cancel the purchase and receive a refund. The merchant may have asked to agree to the immediate delivery of the service or content and in doing so, they will have waived their right to cancel. If the purchase is a subscription service with a recurring charge, then they have the right to cancel the service and all future charges by following the instructions given in the text message sent to them after the purchase. Other rights that consumers may have (statutory or otherwise) including rights related to faulty or incorrectly described goods are between the consumer and the merchant and any enquiries or disputes must be addressed directly with them using the phone number provided in the receipt message.  Customers can escalate any dispute between them and the merchant to Three as long as they have discussed the dispute with the merchant and can provide evidence of that discussion.

The operation of this payment facility is regulated under the Phonepaid Services Authority Code of Practice and is bound by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations. If you are unhappy with the service or customer care received from a merchant you can raise this with the PSA  on 0300 30 300 20 or visit their website at www.psauthority.org.uk.

The mobile phone owner is responsible for their device and should be aware that it can be used to purchase goods and services and so they are responsible for others who may make purchases on their device.

Purchases can be made via other devices such as websites and games consoles, but payment set up will use pin verification to ensure the user has the mobile handset and can authenticate the purchase.  App stores have parental controls that should be reviewed before giving a device to a minor.

Google Play is a trademark of Google LLC.

Stay Connected Partnership Benefits with Three

Three is proud to partner with carefully selected third parties to enable eligible Three customers to access “Stay Connected” benefits at no cost for a limited time or for a discount, as applicable (the “Stay Connected Promotion”).

See paragraph 10 below for a list of the partners (“Partners”) that Three is working with together with details of their specific offers (the “Partner Offers”). All Partner Offers are subject to additional terms and conditions as provided by the Partners. Redemption and use of all Partner products and services are subject to their terms of service which are beyond Three’s control and which can be found on the relevant Partner website and accessed from the links shown in section 10 below. Please ensure that you have read and understood Three’s terms and conditions (and also the Partner terms and conditions and the relevant privacy policy) and agree to all, prior to accessing or redeeming the Stay Connected Promotion offers, or any part of this promotion.

The terms and conditions for the Stay Connected Promotion are set out below, together with eligibility criteria and details on how to claim.

These terms were last updated on 30th April 2020.

1. Promoter: The Stay Connected Promotion is promoted by Hutchison 3G UK Limited t/a Three (company number: 03885486) with registered office: Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ  (“Three”, “We” or “Us”).

2. The Stay Connected Partnerships: Details of the Partners (“Three Partners”) and their offers are provided at paragraph 10 below. Three reserves the right at any time to terminate, change, substitute, remove or add to these Partners. Three Partners may vary from time to time and will be updated, as relevant at: three.co.uk/stay-connected-offers

3. Dates: The Stay Connected Promotion will run from 20th March 2020 at 00:00 GMT (the “Launch”) until further notice, (the “Promotion Period”).

4. Eligibility: You must be a UK resident; 16 years+; and a customer of Three (being “Eligible Customer”, or “You”).

5. How to claim: Eligible Customers may visit the three.co.uk “Stay Connected” homepage and follow the link on the Partner Offers banner or tile to the redemption websites. You can use the links to access the Partner Offers directly on their websites.

6. Steps to Redeem: Depending upon the redemption mechanism (voucher code or URL link), you can either click/tap the:

(i) banner to navigate to the Partner website, choose the relevant product or service, follow Partner instructions and input code quoted on the Three webpage to redeem the relevant Partner Offer, or if no code is displayed, click/tap the;
(ii) relevant Partner tile to go directly to the Partner website, choose the relevant product or service, follow Partner instructions and the code will be applied automatically.

7. Exclusions and Limitations: This Stay Connected Promotion cannot be used in conjunction with any other offer. Offers only available to Eligible Customers. They are non-transferable and no cash or other alternative is available.

8. Help and Support: Any issues relating to the Partner Offers should be directed to the relevant Partners, whose customer support details can be found on their respective websites (addresses below). Any issues relating to the URL link or these terms and conditions should be directed firstly to Three’s customer service team (find contact details at www.three.co.uk/support).

9. General

9.1 Three may terminate, withdraw, amend, place restrictions on or extend the Stay Connected Promotion at any time without notice or by updating these terms and conditions, at its discretion. This includes the right (where applicable) to restrict the number of URL links or voucher codes You may redeem during the Promotion Period. If the Stay Connected Promotion is withdrawn by Three, any URL link (or voucher code) redeemed through the Partner Offer portal in accordance with these terms prior to such withdrawal shall be dealt with in accordance with the relevant Partner’s terms and conditions.

9.2 All third party terms and conditions relating to this Stay Connected Promotion and the Partner Offer products and services are beyond Three’s control and may be subject to change. Three cannot accept responsibility and will not be liable for any third party terms (including any failure by a Partner to abide by such terms or any modifications to such terms) applicable to the Stay Connected Promotion. Links to third party websites from our site are provided solely for your convenience. If you use these links you will leave our website and Three does not control nor is responsible for these websites, their content or their availability.

9.3. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in this Stay Connected Promotion, howsoever caused and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to any Eligible Customer in relation to this Stay Connected Promotion or the Partner Offers.

9.4 Entry into and use of the Stay Connected Promotion signifies your acceptance of these terms and conditions. Any changes to the terms may be published at www.three.co.uk/terms and Three accepts no responsibility for any delay in the publishing of these or failure on Your part to review them. Please check your marketing preferences to ensure You can receive the messages that may be of interest to You.

9.5 Information that Eligible Customers supply when entering the Stay Connected Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms. Please see individual Partners’ terms and conditions and privacy policies for details on how they handle information relating to visitors to their websites and/or end users of their products/services.

9.6 These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales and subject to the exclusive jurisdiction of the courts of England and Wales.

10. Partners and Partner Offers

Who: Antstream Arcade Limited, Studio I, Taper Building, 175 Long Lane, London SE1 4GS

Offer: 21 day free trial.

Product/Service: Cloud based gaming platform.

Exclusions/Limitations: Three service subscribers. Must be within the UK.

Redemption Mechanism: Click Antstream tile within Three ‘Keeping Britain Entertained’ environment, taking the customer to Antstream’s page - https://www.antstream.com/

- Click ‘Let’s Go!’ button within Antstream landing page to begin registration process

- Enter email address/use Facebook account to register

- Select on-screen username

- Select avatar

- Payment (not needed with generic code)

- Enter code ‘ThreeTrial’

- Completed registration, customer may now use the service for free

Partner Terms and ConditionsAntstream Arcade Terms

 

Who: Bio Synergy, Bio-synergy Ltd, 529 Finchley Road, London NW3 7BG

Offer: 50% saving on wellness and immunity supplements.

Product/Service: Sports, nutrition and wellbeing products.

Exclusions/Limitations: No exclusions or limitations.

Redemption Mechanism: Customer clicks on link in Partner tile on Three’s website;

Customer is redirected to Partner’s website; www.bio-synergy.co.uk.

Customer enters code WELL50 at checkout. 

The code WELL50 will give the customer 50% off their order.

Partner Terms and Conditions: Bio Synergy Terms

 

Who: ‘Blossoming Gifts’, Ecomnova Ltd, 4 Station Court, Cannock, WS11 0EJ

Offer: 25% off flower bouquets.

Product/Service: Flower and gifting website.

Exclusions/Limitations: Code doesn’t apply to Wines, Hampers or Personalised Gifts. Code cannot also be used in conjunction with any other offers.

Redemption Mechanism: Customer clicks on link in Partner tile on Three’s website;

Customer is redirected to Partner’s website; https://www.blossominggifts.com/.

Customer enters generic code = THREE25 at checkout. The code will give the customer 25% off their bouquet order.

Partner Terms and Conditions: Blossoming Gifts Terms

 

Who:Deskmate

Offer: 25% off all Deskmate products.

Product/Service: Laptop stands / working from home accessories https://deskmate.co/pages/deskmate.

Exclusions/Limitations:Deskmate and Minimate products only.

Redemption Mechanism: Customer clicks on link in Partner tile on Three’s website;
Customer is redirected to Partner’s website; https://deskmate.co/pages/deskmate
Customer views Offer and follows steps to redeem;
Enter code WFHWITHTHREE at checkout

Partner Terms and Conditions: Offer valid for one customer only, 3-5 days shipping on all orders, 27th April to 4th May 2020. Only available on Deskmate and Minimate products.

 

Who:iRevise, Mockness Ltd, 50 Lower Salthill, Galway, H91 YN97, Ireland

Offer: 30 day free subscription for Three customers.

Product/Service: Online education resources.

Exclusions/Limitations:None.

Redemption Mechanism: Customer clicks on iRevise offer tile; Customer is taken to iRevise landing page which outlines offer redemption instructions - https://irevise.com/three-campaign;
Customer creates an iRevise account;
Customer returned to landing page (if not just come back to URL);
Click on the button 'Get 30 Days Premium Access'

Partner Terms and Conditions: iRevise Terms

 

Who: L1VE FITNESS, 529 Finchley Road, London NW3 7BG

Offer: 12 week free subscription.

Product/Service: Selection of online fitness videos.

Exclusions/Limitations: None.

Redemption Mechanism: Customers will click the link from three.co.uk/stay-connected-offers portal, and be taken to a https://l1vefit.com/pages/subscription.

Customer views Offer and follows steps to redeem, the customer enters email address to redeem offer.

Partner Terms and Conditions: L1ve Fitness Terms

 

Who: Lucky Voice, 27-28 Eastcastle Street, London W1W 8DH

Offer: 1 month free singing voucher code.

Product/Service: Online karaoke software.

Exclusions/Limitations: Internet access needed.

Redemption Mechanism: Visit www.luckyvoicekaraoke.com, select ‘sing at home’, enter code provided: 3CONNECT, fill in details to create Lucky Voice account (have to complete name address, card details), agree to terms and conditions.

Partner Terms and Conditions: Lucky Voice Terms

 

Who:Mennace, 75 Trafford Wharf Road, Trafford Park, Stretford, M17 1ES

Offer: Fast-fashion retail business.

Product/Service: 20% off site-wide.

Exclusions/Limitations:Excludes sale.

Redemption Mechanism: Customer clicks on the Mennace offer tile on Three’s website;
Customer is redirected to Partner’s website; https://www.mennace.com/uk/
Customer enters generic code at checkout = MENNAC3
Customer receives 20% off their shop

Partner Terms and Conditions: Mennace Terms

 

Who:Missguided, 75 Trafford Wharf Road, Trafford Park, Stretford, M17 1ES

Offer: £10 off a £40 spend, excluding sale, beauty and brands.

Product/Service: Fast-fashion retail business.

Exclusions/Limitations:UK only, excluding sale, beauty and brands.

Redemption Mechanism: Customer clicks on the Missguided offer tile on Three’s website
Customer is redirected to Partner’s website; https://www.missguided.co.uk/
Customer enters generic code at checkout = MISSGUID3D
Customer receives £10 off £40 shop

Partner Terms and Conditions: Missguided Terms

 

Who: MW Nutrition Ltd (Trading as Motion Nutrition), 250 York Road, London SW11 3SJ

Offer: Buy one, get one free.

Product/Service: Natural sleep aid and natural mental stimulator.

Exclusions/Limitations: Limited to one offer per person.

Redemption Mechanism: Customer is provided with a generic code (listed above in steps to redeem), the customer then enters this into the specific product page URL.

Partner Terms and Conditions: Motion Nutrition Terms

 

Who: Shaw Academy Ltd, 159 Main St, Ste 100, Nashua, NH 03060 (“Shaw Academy”) 

Offer: Free 4 week online course.

Product/Service: Selection of online Training courses to choose from. See partner website for latest details.

Exclusions/Limitations: Limited to one free 4 week trial per person. See www.shawacademy.com for any exclusions or limitations.

Redemption Mechanism: Customers will click Shaw Academy's promotional link from three.co.uk/stay-connected-offers portal, and be taken to a bespoke webpage. Customers will be asked to enter contact details and have the choice to enter or to not enter payment details. By clicking the specific tile on three.co.uk, the customer will be offered the 4 week trial and have the option to opt-out of entering payment details. At the end of the 4 weeks, no charges will be made if the customer has chosen not to enter payment details. If customer has entered payment details, please check Partner terms and conditions for details on how to cancel and/or any payment fees that may be due or charged after week 4.

Partner Terms and Conditions: Shaw Academy Terms


Who: The Telegraph, 111 Buckingham Palace Road, London SW1W 0DT

Offer: 3 months free.

Product/Service: Three months for free of their digital subscription.

Exclusions/Limitations: Limited to one per person.

Redemption Mechanism: Customer clicks on The Telegraph's promotional link which takes them to the payment page. Customer is required to enter general and payment details in order to access the offer.

Partner Terms and Conditions: The Telegraph Terms

 

Who: Yogaia Oy, Westendintie 1, 02160 Espoo, Finland

Offer: 50% off 3 months.

Product/Service: 50% off three month subscription to digital yoga classes.

Exclusions/Limitations: Limited to one per person.

Redemption Mechanism: Customer clicks on Yogaia's promotional link and is then redirected to partner website, customer signs up and redeems offer.

Partner Terms and Conditions: Yogaia Terms

 

Who:ZAGG Brands, 103 Shannon Industrial Estate, Shannon, Co. Clare, V14 PH21, Ireland

Offer: 30% off InvisibleShield Anti-Bacterial Screen Protection on ZAGG.COM.

Product/Service: Anti-Bacterial Screen Protection.

Exclusions/Limitations:Customer requires the discount code.

Redemption Mechanism: Customer clicks on link in Partner tile on Three’s website;
Customer is redirected to Partner’s website; https://www.zagg.com/en_eu/anti-bacterial-products?brand=165
Customer enters generic code THREE30 at checkout. The code will give the customer 30% off their order

Partner Terms and Conditions: ZAGG Terms

 

Who: Zipcar (UK) Limited, Avis House, Park Road, Bracknell, Berkshire, RG12 2EW (“Zipcar”)

Offer: Up to 50% off travel for NHS workers.

Product/Service: Carsharing service in London, Bristol, Cambridge and Oxford.

Exclusions/Limitations: Limited to one per eligible customer, must be an NHS worker.

Redemption Mechanism: Customers will click the link from three.co.uk/stay-connected-offers portal, https://www.zipcar.com/en-gb/blog/COVID-19/NHS and be taken to a bespoke webpage. Customers will be asked to enter their details. By clicking the specific tile on three.co.uk, the customer will automatically have the offer applied to their registration. Customer creates Zipcar profile.

Partner Terms and Conditions: Up to 50% off Zipcar journeys is valid for NHS employees and social care workers only, until 31st May 2020. Subject to Zipcar eligibility criteria. Zipcar may extend the discount period and are following updates on Coronavirus (COVID-19) closely. Zipcar reserves the right to amend or remove this offer at any time.

 

End.

Three Student Offer 2019 Terms and Conditions

 

  1. Promoter: The Promoter is Hutchison 3G UK Limited of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ trading as “Three” (“Three”, “Our”, “We” or “Us”).

 

  1. Offer: The Three Student Offer (“Offer”) will be available for so long as Three offers its current student discount. Three reserves the right to withdraw, or vary, the current student discount in future.

 

  1. Qualification: To be eligible for this Offer you must be enrolled as a student at an approved University in the United Kingdom or Northern Ireland (“Student”).

 

  1. To receive the Discount (as defined in clause 5), Students must:
      (a) provide evidence of your student status via one of the following methods:

       

    • If you are purchasing a price plan online or via the contact centre, you will be required to hold and provide a valid ac.uk email address, or
    •  

    • If you are purchasing a price plan via a Three retail store, you will be required to hold and evidence a valid ac.uk email address, a valid NUS card or a valid welcome letter from your University;

and

    (b) take out an applicable price plan online via the same method chosen in clause 4(a) (either via three.co.uk, the contact centre on 0800 033 8006 or a Three retail store).

complying with 4(a)-(b) shall result in a “Qualifying Entry“

  1. Discount: Students who submit a Qualifying Entry will receive a discount off the current standard monthly price plan cost of their chosen Three handset, SIM-Only and/or Home Broadband plan for the duration of that plan, as per the table below:

 

Offer type

Discount

Offer dates

Plan length options

Plan options

Available channels

Products

Handset

10%

Ongoing

24 months

Unlimited

30GB

Online, Contact Centre and Retail

iPhone XR 64GB

iPhone 7 32GB

Samsung S10 Plus

Selected Bundles (in store and Contact Centre only)

Handset

10%

Ongoing

24 months

Unlimited

30GB

Retail

iPhone 7 32GB

iPhone 8 64GV

iPhone XR 64GB

iPhone XS 512GB

iPhone XS 64GB

Samsung S10e

Samsung S10 Plus

Huawei P30 Lite

Huawei P30 Pro

Samsung A70

Selected Bundles – please speak to an in store advisor for more information on the selected Bundles

SIM-only

20%

30 August – 31 October

1 month

12 months

24 months

Unlimited

30GB

Online, Contact Centre and Retail

All

SIM-only

10%

31 October onwards

1 month

12 months

24 months

Unlimited

30GB

Online, Contact Centre and Retail

All

Home Broadband

20%

30 August – 31 October

24 months

Unlimited

Online, Contact Centre and Retail

Huawei Al Cube

Huawei Homefi B311

Huawei B535

 

  1. Discounts are only applicable to the standard monthly price plan cost. Out-of-plan use, roaming charges, or any other additional charges other than the standard monthly price plan cost will not qualify and standard charges will apply.

 

  1. Your Discount will continue for the duration of your contract term, unless your account is upgraded or your price plan is changed. If you upgrade or change your price plan, it is your responsibility to notify Three of your student status and to provide the appropriate verification evidence to take advantage of any applicable student offer available at that time.

 

  1. General:
      (a) Discounts not available to existing Three customers who are within the minimum term of their Agreement.

      (b) Price plans and Discounts are subject to successful credit application and proof of student status.

      (c) The Offer is not redeemable in conjunction with any other offer or promotion or device finance.

      (d) The Offer is not transferable/assignable and there is no cash alternative.

      (e) Three reserves the right at any time to substitute the Offer with an alternative discount of similar or greater value. No communications will be entered into by us regarding this.

      (f) Three reserves the right to disqualify any entries which it deems, at its sole discretion, to (i) contravene the spirit of the Offer and/or (ii) fails to comply with these terms and conditions, and any Discounts, if given, will be withdrawn.

      (g) Three cannot accept responsibility for entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the offer, Three website, or any Discount connected with the Offer and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of these Discounts.

      (h) These terms and conditions shall be governed by and construed in accordance with the laws and England and Wales and subject to the exclusive jurisdiction of the courts of England and Wales.

      (i) We also reserve the right to amend these terms and conditions at any time without notice.

 

£5 accessory discount promotion terms and conditions – from September 2019

 

Promoter

1. The Promoter is Hutchison 3G UK Limited of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ (“Three”)

Promotion Period

2. The Promotion will commence at 08.00 on 13 September 2019 until the Promotion is withdrawn from Three's website at three.co.uk (the “Promotion Period”).

Eligibility

3. To be eligible to participate in the Promotion, you must be a residentof the United Kingdom or Northern Ireland and aged 18 or over (“ Participant”).

Offer

4. Participants who purchase a handset on any tariff (“ Promotion Product”) either online or via our contact centre during the Promotion Period and choose in-store delivery for their Promotion Product are eligible to receive a discount with a value of £5 redeemable in-store only against any accessory (“Gift”).

5. Following purchase of the Promotion Product (whether made online or via our contact centre), the Gift will be made available to the Participant for redemption and use on the day they collect their Promotion Product in-store.

6. Only one Gift per Promotion Product purchased. Gifts are non-transferable and there is no cash alternative.

7. The Gift may be a used against purchase of one or more accessories of a greater or lesser value than the Gift. The Gift can only be used for a single transaction. Where the accessory purchase price is less than the Gift value, no refund of credit will be given and the balance of the Gift value cannot be carried forward. Where the accessory purchase price exceeds the Gift value, the balance of the price must be paid in-store.

Other

8. The Gift may be redeemed against sale items . The Gift cannot be used in conjunction with any other promotional discount offer.

9. Three reserves the right to disqualify any Participant’s entry which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.

10. If you lawfully return your Promotion Product, you must also return the Gift.

11. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.

12. Any third-party terms and conditions relating to the Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

13. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering the Gift and ending the Promotion) by changing these terms and conditions. No correspondence will be entered into by Three.

14. Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms.

15. Three cannot and does not accept responsibility for Promotion entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption process for the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts.

16. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

6 Months Half Price SIM

Offer available on our 24 month Unlimited data SIM-Only plan. Advertised monthly cost of £11 payable in first 6 months, increasing to full monthly price of £22 from month 7. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year. See three.co.uk/terms. Unlimited UK data use. Fair use policy applies in Go Roam destinations. See three.co.uk/unlimited-data. 5G Ready: Ready for our 5G mobile network as it rolls out in your area. Compatible device required. See three.co.uk/5g.

Pay As You Go SIM Plan discounts – Winter 2019/20

Get Unlimited 30 day SIM plan for £25 instead of £35 or 36GB 30 day SIM plan for £20 instead of £27.50.

Offer available on purchase of a Pay As You Go SIM Plan (including when purchased with a new SIM or mobile phone) made online at Three.co.uk between until 29/11/2019 and 30/01/2020.

Subsequent Add-ons charged at prevailing price at time of purchase. Purchase counts as required minimum top-up where purchased with a PAYG mobile phone. Discounted Add-ons cannot be applied or transferred to any SIM purchased separately.

Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of this promotion (including, without limitation, to cancel, modify or supersede the promotion). Any changes will be published here and no correspondence will be entered into by Three.

Apple TV+ subscription terms

iPhone or iPad with 1 year Apple TV+ subscription gift-with-purchase promotion terms and conditions – December 2019

This promotion is operated by Apple (“Apple”) and is available on new purchases of selected Apple products (“Qualifying Device”) from 10 September 2019 from participating retailers. Qualifying Devices available from Three are set out at Table 1. The Apple Promotion is available to residents (aged 18 or above) of the UK, Isle of Man, Channel Islands or Republic of Ireland (“Eligible Participants”).

 

To receive 12 months’ free subscription to Apple TV+ (“Promotion Product”), Eligible Participants must purchase a Qualifying Device and download and install the Apple TV App on their Qualifying Device. Claims must be made via Apple TV App using Apple ID within 3 months of date of purchase of the Qualifying Device. For Qualifying Devices purchased between 10 September 2019 and 1 November 2019, claims must be made 3 months from 1 November 2019. Maximum one Promotion Product per household regardless of the number of Qualifying Devices purchased. Eligible Participants can share the Promotion Product with up to 5 other family members via Family Sharing. The Apple Promotion cannot be used in conjunction with any other free trails or offers for the Promotion Product or otherwise. Qualifying Device subject to availability.

 

Eligible Participants are required to submit bank details when redeeming Promotion Product. A monthly subscription fee of £4.99 applies after the 12 months’ free subscription period ends and renews automatically each month unless cancelled. Eligible Participants can cancel at any time in the Apple TV App settings at least 1 day before each renewal date. Eligible Participants who cancel their subscription will lose access and the remainder of the 12 months’ free subscription which cannot be reactivated.

 

Please review and comply with the Apple Promotion instructions on how to claim and the terms and conditions which can be found here apple.com/promo, which are outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption process, or any Promotional Item, subscription or product connected with the Apple Promotion and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of such items.

 

 

 

Qualifying Device

Device Size
iPad Air 10.9 inch 2020
64GB

iPhone 12 Pro Max 

128GB,256GB, 512GB

iPhone 12 Mini

64GB, 128GB , 256GB

iPhone 12 

64GB, 128GB , 256GB

iPhone 12 Pro 

128GB,256GB, 512GB

iPhone SE 2020

64GB, 128GB

iPhone 11

64GB, 128GB

iPhone 11 Pro

64GB, 256GB, 512GB

iPhone 11 Pro Max

64GB, 256GB, 512GB

iPhone Xs

64GB, 256GB, 512GB

iPhone Xs Max

64GB, 256GB, 512GB

iPhone XR

64GB, 128GB

iPhone 8

64GB

iPhone 7

32GB

iPad 9.7

32GB

iPad 10.2 inch 2019

32GB

iPad - Pro 11 4th Generation

64GB

iPad Pro 11 inch 2020

128GB

iPad Pro 12.9 inch 2020

128GB

iPad - Air 10.5 3rd Generation

64GB

 

Samsung Galaxy S20, S20+ and Samsung S20 Ultra trade-in boost offer - March 2020

Terms and Conditions for trade-in of old phone to receive up to £200 trade-in boost (cashback by redemption) with purchase of Samsung Galaxy S20, S20+ and S20 Ultra on selected plans.

***

IMPORTANT NOTE: COVID-19 UPDATE (2 April 2020)

Due to Covid-19, this promotion is temporarily suspended as trade-ins cannot be processed. Our customer contact centres have been severely impacted due to government safety measures as we are asking customers not to contact us about this promotion at this time. We’ll be contacting customers who have purchased a qualifying S20 when the promotion re-opens.

***

1. The Samsung Galaxy S20, S20+ and S20 Ultra enhanced trade-in offer (“Promotion”) is run and operated by Hutchison 3G UK Limited trading as Three, Registered Office: Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ (“Three”, “We” or “Us”). Devices traded-in under the Promotion are recycled by our trade-in partner, Redeem UK Limited (a company registered in Scotland with company number 194216): Unit 9B,Pyramids Business Park, Easter Inch, Bathgate, West Lothian EH48 2EH (“Trade-In Partner”).

2. Dates: The Promotion will commence at 9:00 on 13 March 2020 and will close at 08.59 on 1 July 2020 (the “Promotion Period”).Trade-In claims must be submitted at a participating online at www.threetradein.co.uk (“Trade-In Site”) by 31 August 2020. The Promotion Period has been suspended until further notice. We will update these terms with revised details of how to claim and contact eligible customers when the promotion reopens in due course.

Promotion Details and Eligibility

3. Customers who purchase a Samsung Galaxy S20, S20+ and S20 Ultra on any 24 month data plan (“New Device”) online, in-store or via our contact centre within the Promotion Period and trade-in any fully functioning mobile phone listed among the qualifying devices on the Trade-In Site (“Trade-In Device”) are eligible to claim an additional £200 (“Reward”) on top of the standard trade-in value of their Trade-In Device (as calculated by the Trade-In Partner), subject to the terms of this Promotion. Rewards are provided by the Trade-In Partner via bank transfer (BACS) or cheque.

4. The Promotion is available to any Three customer who purchases (including upgrades to) a New Device during the Promotion Period. Customers should check their old phone is a qualifying Trade-In Device on the Trade-In Site before purchasing their New Device. A maximum of one trade-in per New Device is permitted under this Promotion.

5. Promotion claims can be made via the Trade-In Site as set out in paragraphs 9 to 12 below.

6. Trade-In Devices must meet certain requirements set out in paragraphs 13 to 20 below, and Trade-in values are calculated and vary depending on factors including the condition and functionality of your Trade-in Device. If a device is not considered eligible for this Promotion due to its condition, it may be eligible for Three’s standard, non-enhanced trade-in program via the Trade-In Site.

7. Neither Three nor our Trade-In Partner are responsible for any costs, charges and/or penalties arising before, or after, receipt of your device,or arising from any other circumstances whatsoever (together “Charges”).

8. The Promotion may be available in combination with other promotions operated by Three or a third party. Please refer to the terms and conditions of such promotions.

 

How to claim

Due to Covid-19, trade-ins cannot be processed at this time. We will update these terms with further details of how to claim when the promotion reopens in due course.

 

9. You will need a unique promotion code to claim your Reward. This will be provided by SMS to your New Device between 15 and 30 days after purchase of your New Device with a link to the Trade-In Site, unless you opt-out of receiving marketing from Three. Alternatively, if you have opted-out to receive our marketing communications we are not able to send the promotion code via SMS, but please contact our contact centre on 0333 338 1001 between 15 and 30 days of purchase of your New Device (where day of purchase counts as day 1) and one of our advisors will issue you with a promotion code and URL details.

10. Once you have your promotion code, follow the link or URL to the Trade-In Site and follow the trade-in instructions using your promotion code. You will then need to send your Trade-in Device to the Trade-in Partner and to claim your trade-in value and Reward.

11. On receipt of your Trade-in Device, our Trade-In Partner will assess your device and determine the trade-in value of your device. The Trade-in Partner will pay the trade-in value and Reward to you by bank transfer (BACS) or cheque.

12. Our Trade-in Partner will give the final decision on matters of valuation for online claims. Further terms applicable to trade-ins can be found at on the Trade-In Site.
 

Your Trade-In Device

13. Your Trade-In Device must be fully functional, include the battery and be in a good condition in order to be eligible for this Promotion. A Trade-In Device will not be eligible for this Promotion if it is materially damaged. For the purposes of this Promotion “materially damaged” shall be determined exclusively by the In-store advisor and may include (but is not limited to) the following defects:

a) An inability to power on or off;

b) External or internal liquid damage;

c) Aesthetic damage such as a screen crack, large scratch or visible LCD screen burn;

d) A screen which does not work or is not in tact;

e) An inability to carry out the functionality reasonably expected of such Trade-In Device; or

f) Any other damage which materially affects the appearance or functionality of Trade-In Device.

14. Any Trade-In Device must be original and meet the manufacturer’s original specifications. We or the Trade-In Partner may at any time reject a Trade-In Device.

15. You must own all rights, title and interests in your Trade-In Device. We may ask for proof of ownership. Ownership of the Trade-in Device will pass to Three when your Trade-In Device is accepted for trade-in in store. Trade-In Devices processed In-store will be purchased for onward recycling by the Trade-in Partner. The Trade-In Site is operated by our Trade-In Partner and is subject to their terms and conditions at www.threetradein.co.uk/Terms.aspx

16. Please remove SIM cards and SD cards before trading in your Trade-In Device. Any SIM cards or SD cards received by Three or our Trade-In Partner will be destroyed upon receipt in an appropriate manner, and, consequently cannot be returned. Neither Three nor our Trade-In Partner accepts liability in the event that any Trade-In Device received by Three containing a SIM card or SD card is lost in transit.

17. Please ensure all personal data is removed from your Trade-In Device before you trade-in. This includes but is not limited to all personal details, SMS, photos, videos, games, songs or other data. Neither Three nor our Trade-In Partner will accept responsibility for the security, protection, confidentiality or use of such data. By trading in your Trade-In Device to Three or our Trade-in Partner, you agree to release Three and our Trade-in Partner from all and any losses, claims or damages with respect to the data enclosed or stored therein or on any media used in conjunction with the Trade-In Device.

18. Where applicable, we recommend you take note of your IMEI number of your Trade-In Device in case there is a problem with your trade-in. Your IMEI number can generally be found at the back of your Trade-In Device under the battery or by typing in *#06#.

19. If you have an activation lock (such as a PIN or password) on or a device tracker associated with your Trade-In Device you should remove this before trading-in. Each Trade-In Device should match the make and model stated when registering your trade-in in store.

20. If your trade-in claim contains a Trade-In Device that our Trade-In Partner is unable to process (e.g. because of activation lock or device tracker not being removed) our Trade-In Partner (or Three on behalf of our Trade-In Partner) will, where possible, endeavour to notify you of a remedy that might allow our Trade-In Partner to successfully process your Trade-In Device. If after a period of 48 hours from any such notification Three or our Trade-In Partner has received no reply from you, we reserve the right to take such legal or other collection action we deem necessary to recover any value for such Trade-In Device already paid to you. Any stolen, blocked, counterfeit or fake devices will be held by us or our Trade-In Partner and reported to the police and we and our Trade-In Partner may take any further action deemed necessary in such event to recover any value of such Trade-In Device already paid to you.

Valuations

21. Valuations are calculated by our In-store advisors for in store Trade-Ins and by our Trade-In Partner for online trade-ins who will have the final decision on matters of valuation. The criteria used to value your Trade-In Device is based on numerous factors including changes in market value, functionality, grading and condition. The Promotion is not available for nil value devices as determined by the Trade-In Partner or an In-Store advisor. We and our Trade-In Partner may change the way in which we values devices from time to time and prices offered by us and our Trade-In Partner are subject to change at any time without notice. Changes made by our Trade-In Partner are outside of Three’s control and Three accepts no liability for such changes. No two phones are ever the same and grading varies from model to model, depending on the damage and condition. Reductions to the value of your Trade-In Device may vary depending on whether your Trade-In Device can be reused, resold or recycled.

General

22. Refunds for any New Device you purchase are subject to the contract you take out with Three for that New Device. If your New Device is determined to be faulty after purchase and you elect not to swap this for a replacement New Device you will not be entitled to retain or receive back the full promotional value of the trade-in. In these circumstances your refund will be calculated based on the market value of your Trade-In Device at the value determined by our Trade-In Partner as at the date you traded-in you Trade-In Device, excluding any bonus value provided under this Promotion.

23. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in this Promotion (or any aspects of them), and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused arising out of or connected to this Promotion.

24. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the Terms and Conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion) by changing these Terms and Conditions. No correspondence will be entered into by Three.

25. Information that Participants supply when entering the Promotion will be used only in accordance with these Terms and Conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms.

26. If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable, in whole or in part, the validity of the other provisions of these Terms and Conditions and the remainder of the provision in question will not be affected.

27. These Terms and Conditions and any contract entered into between Three and you will be governed by English law.

Huawei Mate XS with Leather Envelope Cover gift-with-purchase promotion terms and conditions – March 2020 – Limited to first 250 Huawei Mates purchased

 

Promoter

  1. The Huawei Mate XS with Leather Envelope Cover promotion (“Promotion”) is run by Hutchison 3G UK Limited of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ, trading as Three (“Three”).

 

Promotion Period

  1. This Promotion is limited to the first 250 units of the Huawei Mate XS sold. The Promotion will commence at 9:00am on 20th March 2020 and will close on the sale of the 250th Huawei Mate XS sold, or sooner at the discretion of Three (the “Promotion Period”).

 

Eligibility

  1. To be eligible to participate in the Promotion, you must be a resident of the United Kingdom or Northern Ireland and aged 18 or over (“Participant”).

 

Offer

  1. Participants who purchase a new model of the Huawei Mate XS 5G (Interstellar Blue, 512GB) on any data plan (“Promotion Product”) from Three (whether purchase is made in-store, online, or by telephone via our contact centre) within the Promotion Period are eligible to receive a Huawei Leather Envelope Cover (In Black) worth £109.00 RRP (“Gift”) free of charge, subject to stock availability, being 250 units.

 

  1. Delivery – Where the Promotion Product is purchased in-store the Gift will be provided in-store with the Promotion Product. Where the Promotion Product is purchased online or via our contact centre, the Gift will be delivered together with the Promotion Product.

 

  1. Limited availability – There are a total of 250 Gifts to be given away as part of the Promotion. We will notify you once all Gifts have been redeemed by updating these terms and conditions.

 

  1. Only one Gift per Promotion Product purchased. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute the Gift for a gift of equal or greater value at any time. 

 

Other

  1. Delivery of the Gift (where applicable) will be to the UK or NI only postal address provided by the Participant.

 

  1. The Promotion is not redeemable with any other offer.

 

  1. Three reserves the right to disqualify any Participant’s entry which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.

 

  1. If you lawfully return your Promotion Product, you must also return the Gift.

 

  1. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.

 

  1. Any third-party terms and conditions relating to the Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

 

  1. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion, including, without limitation, to withdraw, cancel, modify or supersede the Promotion (including altering the Gift), at its discretion either without notice or by changing these terms and conditions. No correspondence will be entered into by Three.

 

  1. Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms.

 

  1. Three cannot and does not accept responsibility for Promotion entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption process for the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts.

 

  1. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

OnePlus 8 and 8 Pro with free Bullets 2 wireless earphones gift-with-purchase promotion terms and conditions – April 2020

Promoter 

1. The OnePlus 8 and 8 Pro with free Bullets 2 wireless earphones (“Promotion”) is run by Hutchison 3G UK Limited of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ, trading as Three (“Three”).

Promotion Period

2. The Promotion will commence at 08:00 BST on 16 April 2020 and will close once the Gifts available (see 6 below) have been validly redeemed (the “Promotion Period”).

Eligibility

3. To be eligible to participate in the Promotion, you must be a resident of the United Kingdom or Northern Ireland and aged 18 or over (“Participant”).

Offer

4. Participants who purchase a new model of the OnePlus 8 128GB Black, OnePlus 256GB Green, OnePlus 8 Pro 128GB Black, OnePlus 8 Pro 256GB Green on any 24-month data plan (consumer or business) or Pay As You Go (“Promotion Product”) from Three (whether purchase is made in-store, online, or by telephone via our contact centre) within the Promotion Period are eligible to receive a part of OnePlus Bullets 2 Earphones in Black (“Gift”) free of charge, subject to stock availability.

5. Delivery – Where the Promotion Product is purchased in-store the Gift will be provided in-store with the Promotion Product. Where the Promotion Product is purchased online or via our contact centre, the Gift will be delivered together with the Promotion Product.

6. Limited availability – There are a total of 1,500 Gifts to be given away as part of the Promotion. We will notify you once all Gifts have been redeemed by updating these terms and conditions.

7. Only one Gift per Promotion Product purchased. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute the Gift for a gift of equal or greater value.

Other

8. Delivery of the Gift (where applicable) will be to the UK or NI only postal address provided by the Participant.

9. The Promotion is not redeemable with any other offer except for the One Plus 8 and 8 Pro 256GB for 128GB offer.

10. Three reserves the right to disqualify any Participant’s entry which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.

11. If you lawfully return your Promotion Product, you must also return the Gift.

12. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.

13. Any third-party terms and conditions relating to the Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

14. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering the Gift) by changing these terms and conditions. No correspondence will be entered into by Three.

15. Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms.

16. Three cannot and does not accept responsibility for Promotion entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption process for the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts.

17. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

Unlimited Data for £20 on New Pay As You Go

Get unlimited data for £20 a month (instead of £30) (“Offer Price”) for up to 6 months when you purchase a New Pay As You Go Unlimited Data Pack between 17 April 2020 and 12 June 2020 (“Offer Period”).

Offer Price available to:

  • New customers who order a free New Pay As You Go SIM at three.co.uk (or in Three Stores, if available) and purchase an Unlimited Data Pack for that SIM via the Three UK App or their online account in the Offer Period; and
  • Existing customers on New Pay As You Go who upgrade to or renew an Unlimited Data Pack via Three UK App or their online account in the Offer Period.

To continue to receive the Offer Price after initial qualifying month, set your New Pay As You Go account to auto-renew with an Unlimited Data Pack each month via Three UK App or online at new.three.co.uk/account by 12 June 2020. Offer Price applies for a maximum six continuous months (including initial month) on Unlimited Data Pack. You can stop auto-renewal at any time. The price for the Unlimited Data Pack will revert to prevailing standard price (and no further purchases will be eligible for the Offer Price) from month 7 or, if sooner, in the event you cease to auto-renew Unlimited Data Packs.

Offer available on New Pay As You Go SIMs only and Unlimited Data Packs cannot be applied or transferred to any other SIM. Data Packs cannot be queued. Not available on SIMs supplied with Pay As You Go phones purchased online.

Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of this promotion (including, without limitation, to cancel, modify or supersede the promotion), which are subject to English law. Any changes will be published here and no correspondence will be entered into by Three.

Huawei P30 or P30 lite, MediaPad T5 and free Watch GT and free six-month L1VE Fitness Limited subscription gift-with-purchase promotion terms and conditions – May 2020

 

Watch GT gift-with-purchase

Promoter

1.  The Huawei P30 or P30 lite + Huawei MediaPad T5 with Huawei Watch GT gift (“Promotion”) is run by Hutchison 3G UK Limited of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ, trading as Three (“Three”).

Promotion Period

2.  The Promotion will commence at 08:00 on 29 May 2020 and will close at 23:59 on 30 June 2020 or, if sooner, once the Gifts available (see 6 below) have been validly redeemed (the “Promotion Period”).

Eligibility

3.  To be eligible to participate in the Promotion (“Participant”) you must be a resident of the United Kingdom or Northern Ireland and aged 18 or over.

Offer

4.  Participants who purchase a new model of either a Huawei P30 or P30 lite 2019 when bundled with a Huawei MediaTab T5 on any 24-month data plan (“Promotion Product”) from Three (purchase online only at www.three.co.uk) within the Promotion Period are eligible to receive a Huawei Watch GT Black (“Gift”) free of charge, subject to stock availability.

5.  Delivery – Where the Promotion Product is purchased online or via our contact centre, the Gift will be delivered together with the Promotion Product.

6.  Limited availability – There are a total of 1,500 Gifts to be given away as part of the Promotion. We will notify you once all Gifts have been redeemed by updating these terms and conditions.

7.  Only one Gift per Promotion Product purchased. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute the Gift for a gift of equal or greater value. 

Other

8.  Delivery of the Gift (where applicable) will be to the UK or NI only postal address provided by the Participant.

9.  The Promotion is not redeemable with any other offer.

10.  Three reserves the right to disqualify any Participant’s entry which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.

11.  If you lawfully return your Promotion Product, you must also return the Gift.

12.  Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.

13.  Any third-party terms and conditions relating to the Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

14.  Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering the Gift) by changing these terms and conditions. No correspondence will be entered into by Three.

15.  Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms

16.  Three cannot and does not accept responsibility for Promotion entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption process for the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts.

17.  Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

 

L1VE Fitness Limited subscription

Promoter

1.  The L1VE Fitness Limited free six month subscription (“Promotion”) is run by Hutchison 3G UK Limited of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire, RG1 8DJ, trading as Three (Three), in partnership with L1VE Fitness Limited.

Promotion Period

2.  The Promotion will commence at 08:00 on 29 May 2020 and will close at 23:59 on 30 June 2020 or, if sooner, once the Gifts available (see 6 below) have been validly redeemed (the “"Promotion Period"”).

Eligibility

3.  To be eligible to participate in the Promotion, you must be a resident of the United Kingdom or Northern Ireland and aged 18 or over ("Participant").

Offer

4.  Participants who purchase a new model of the Huawei P30 or P30 lite with MediaPad T5 bundle on any 24 month data plan excluding business plans (“Promotion Product”) online from Three  within the Promotion Period are eligible to receive a one free six month L1VE Fitness subscription by redemption ("Gift") free of charge.

5.  Delivery – Eligible Participants will receive a Promotion code from Three via SMS within 14 business days after purchase. Gift can be claimed by entering this code at https://l1vefit.com/start-your-6-month-free-trial-from-3-mobile. Gift must be redeemed within six months of purchase, on or before 30 December 2020.

6.  Conditions of subscription – Eligible Participants need to provide a form of payment required to redeem their Gift but will not be charged during the free period. Subscription auto-renews at then-current subscription price after Gift expires, billed on a recurring monthly basis. Subscribers can cancel anytime. Subscription is subject to L1VE Fitness Limited’s terms and conditions at https://l1vefit.com/terms-conditions which are outside of our control.

7.  Only one Gift per Promotion Product purchased. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute the Gift for a gift of equal or greater value.

8.  Delivery of the Gift (where applicable) will be to the UK or NI only postal address provided by the Participant.

9.  The Promotion is not redeemable with any other offer, save for the Huawei P30 or P30 lite + Huawei MediaPad T5 with Huawei Watch GT gift promotion, available until 1 June. Promotion not available to customers who purchased the Promotion Product prior to the Promotion Period.

10.  Three reserves the right to disqualify any Participant’s entry which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.

11.  Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.

12.  Any third-party terms and conditions relating to the Gift, including those of L1VE Fitness Limited, are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

13.  Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering the Gift) by changing these terms and conditions. No correspondence will be entered into by Three.

14.  Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms.

15.  Three cannot and does not accept responsibility for Promotion entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption process for the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts.

16.  Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

Samsung Galaxy S21, S20 range or Tab S6 Lite with YouTube Premium gift-with-purchase promotion Terms & Conditions

This promotion is operated by Samsung Electronics Co. Ltd (“Samsung Promotion”) and is available on purchases of Samsung Galaxy S21 5G, S21 Plus 5G, S21 Ultra 5G, S20 4G, S20 5G, S20+ 5G, S20 Ultra 5G, S20 FE 4G, S20 FE 5G and Tab S6 Lite (“Qualifying Item”) between 00:01 (BST) on 30 April 2020 and 23:59 (GMT) on 5th March 2021. Eligible consumers can claim four months free subscription to YouTube Premium (“Promotional Subscription”) by via the YouTube application on their eligible device by5 March 2021. Available to UK and NI residents. New customers of YouTube Premium, YouTube Music Premium and/or Google Play Music only. Form of payment required to claim, subscription auto-renews (current subscription price £11.99 per month) after Promotional Subscription expires, billed on a recurring monthly basis. Cancel anytime. No refunds are given for partial billing periods.

 

Please review and comply with the Samsung Promotion instructions on how to claim and the terms and conditions which can be found at www.samsung.com/uk/offer/youtube-premium-promotion, which are outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption process, or any Promotional Subscription, subscription or product connected with the Samsung Promotion and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of such items.

Samsung Galaxy A Series Spotify Premium Promotion Terms & Conditions

This promotion is operated by Spotify (“Spotify Promotion”) and is available on selected Samsung Galaxy purchases which when bought from Three means A21s, A51 A71 and Samsung S20 FE 5G and 4G (“Qualifying Item”) between 00:01 (BST) on 30 April 2020 and 23:59 (GMT) 5 March 2021. Eligible consumers can claim six months free subscription to Spotify Premium (“Promotional Subscription”) via the Spotify app on their Qualifying by 5th March 2021. New Spotify Premium subscribers only. Form of payment required to claim, subscription auto-renews at then-current subscription price after Promotional Subscription expires, billed on a recurring monthly basis. Cancel anytime.

 

Please review and comply with the Spotify Promotion instructions on how to claim and the terms and conditions which can be found at https://www.spotify.com/uk/legal/premium-promotional-offer-terms/ which are outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption process, or any Promotional Subscription, subscription or product connected with the Spotify Promotion and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of such items.

Huawei AI Cube with Amazon Echo Dot gift-with-purchase promotion terms and conditions – April 2020

Promoter

1. The Huawei AI Cube with Amazon Echo Dot gift (“Promotion”) is run by Hutchison 3G UK Limited of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ, trading as Three (“Three”).

Promotion Period

2. The Promotion will commence at 08:00 on 30 April 2020 and will close once the Gifts available (see 6 below) have been validly redeemed (the “Promotion Period”).

Eligibility

3. To be eligible to participate in the Promotion, you must be a resident of the United Kingdom or Northern Ireland and aged 18 or over (“Participant”).

Offer

4. Participants who purchase a new model of the Huawei AI Cube on any 12 or 24 month Home Broadband data plan (“Promotion Product”) from Three (whether purchase is made in-store, online, or by telephone via our contact centre) within the Promotion Period are eligible to receive an Amazon Echo Dot (3rd Gen, Black) (“Gift”) free of charge, subject to stock availability.

5. Delivery – Where the Promotion Product is purchased in-store the Gift will be provided in-store with the Promotion Product. Where the Promotion Product is purchased online or via our contact centre, the Gift will be delivered together with the Promotion Product.

6. Limited availability – There are a total of 8,500 Gifts to be given away as part of the Promotion. We will notify you once all Gifts have been redeemed by updating these terms and conditions.

7. Only one Gift per Promotion Product purchased. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute the Gift for a gift of equal or greater value.

Other

8. Delivery of the Gift (where applicable) will be to the UK or NI only postal address provided by the Participant.

9. The Promotion is not redeemable with any other offer.

10. Three reserves the right to disqualify any Participant’s entry which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.

11. If you lawfully return your Promotion Product, you must also return the Gift.

12. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.

13. Any third-party terms and conditions relating to the Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

14. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering the Gift) by changing these terms and conditions. No correspondence will be entered into by Three.

15. Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms.

16. Three cannot and does not accept responsibility for Promotion entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption process for the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts.

17. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

Refer a Friend Promotion

We’ve set out below the terms and conditions that apply to our Refer a Friend promotion.

  1. The Promoter is Hutchison 3G UK Limited of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ (“Three”) in cooperation with Aklamio GmbH, Hauptstraße 27-29, Haus 9 (Neubau) Aufgang N, 10827 Berlin (“Aklamio”). Aklamio is a vendor who facilitates referral marketing services.
  2. The Refer a Friend Promotion (“Promotion”) will run from 13 March 2020 for an initial period of 24 months but may be withdrawn, amended or extended, at any time and without notice (“Promotion Period”). If the Promotion is withdrawn, any cash payment due as a result of a Qualifying Purchase (see below) pursuant to a referral will be honoured.
  3. To be eligible for participation in the Promotion you must be a resident in the UK and be 18 years or over.
  4. If you are an employee of Three or Aklamio you may enter this Promotion only in your personal capacity. Any entries that we (Three or Aklamio) reasonably believe were submitted during, or in furtherance of, the course of your employment will be deemed ineligible and will be disqualified.
  5. To enter the Promotion, you must follow the instructions on our website, Three.co.uk, including entering your email address where requested. By doing so, you accept these Terms and Conditions. In order to continue with the Promotion, you will be required to agree to Aklamio’s General Terms and Conditions for Users and Privacy Policy. Once you do so, a contractual relationship will be established between yourself and Aklamio to which Three is not a party and over which Three does not have control.
  6. You agree by referring a friend to our services and products through sharing your Referral Link with them, that you have consent from them to do so. You further agree that you shall not submit any content:
      6.1 That is known by you to be false, inaccurate or misleading;

      6.2 That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;

      6.3 That violates any law, statute, ordinance or regulation (including, but not limited to, those governing consumer protection, unfair competition, anti-discrimination or false advertising);

      6.4 That is, or may reasonably be considered to be, defamatory, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any person or entity;

      6.5 For which you were compensated or granted any consideration by any third party;

      6.6 That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;

      6.7 That contains any computer viruses, worms or other potentially damaging computer programs or files.
  1. Information that you supply when entering the Promotion will be used only in accordance with Three’s Web Privacy Policy and these terms. Our use of such information will also be subject to our Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services at http://www.three.co.uk/terms-conditions/paym-and-payg. To view Three’s Web Privacy Policy, click here: http://www.three.co.uk/terms-conditions/your-privacy.
  2. Having entered your email address on Three.co.uk and entered this Promotion, you will be provided with a unique referral link (“Referral Link”) which is personal to you. You may share this by email or via various social media platforms, with your friends, family members or any other member of the public, provided they are aged 18 or over and a UK resident (“Friend”) - for the avoidance of doubt, you cannot refer to yourself. If a Friend subsequently makes a Qualifying Purchase as determined by Three in its sole discretion on our website, you will receive, within 3 months, a cash award associated with the product or service purchased by your Friend (“Cash Reward”). You may also elect to share the Cash Reward with your Friend, or for your Friend to receive the entire Cash Reward. You and/or your Friend will be able to redeem the Cash Reward on the Aklamio website subject to having registered for the Aklamio services and having agreed to the Aklamio terms and conditions which can be found here. Each Friend may use your Referral Link once only to make a Qualifying Purchase (but may continue to participate in the Promotion by requesting their own Referral Link to share and use).
  3. In order to make a Qualifying Purchase your Friend must:

  4. a. Click on your Referral Link;

    b. Successfully enter into an agreement for a qualifying product and/service displayed on Three.co.uk, e.g. 5G Mobile, 4G Mobile, 5G Home Broadband, Mobile Broadband, Pay Monthly Phone SIMs, and such other offers as Three may make available from time to time.

    c. Comply with our Terms for use of Three Services, including paying their first bill in full and on time.
  5. The Qualifying Purchase must be made immediately, and within any time limit stated, after clicking on the Referral Link – if any third party websites or advertising banners are clicked on in between following the Referral Link and making the purchase, we will not be able to track the sale as linked to your Referral Link nor will we be able to pay the Cash Reward. The Promotion is not available in conjunction with any other promotional offer or via any other purchase route, including offers on third party websites.
  6. The Cash Rewards (or any part thereof) are not transferable by either yourself or you Friend, as the case may be, and no alternative will be offered. Three reserves the right at any time to substitute an alternative prize of similar or greater value. The Cash Rewards may be subject to additional terms and conditions. Recipients of the Cash Rewards agree that the cost of and the responsibility for complying with such additional terms and conditions will be borne solely by them, and that all third-party terms and conditions relating to the Cash Rewards are beyond Three’s control.
  7. Three reserves the right to disqualify any entries which it deems, at its sole discretion, to contravene the spirit of the Promotion and any Cash Rewards or prizes if awarded must be returned immediately in the case of disqualification.
  8. The Cash Reward will become available within 3 months of the Friend’s first bill of the Qualifying Purchase being paid in full and on time. You and your Friend, as applicable, will be notified via email by Aklamio. Please review and comply with Aklamio’s instructions on how to redeem the Cash Award and consult its terms and conditions which can be found here, which are outside of Three’s control.
  9. Any third-party terms and conditions relating to the Cash Reward are beyond the control of Three.
  10. Three cannot accept responsibility for entries lost or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption process, subscription or account with Aklamio, performance or non-performance by Aklamio, or any prize connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the participants arising out of the Promotion or any part thereof.
  11. Entry into the Promotion signifies your acceptance of these terms and conditions. We also reserve the right to amend these terms and conditions at any time without notice. 
  12. These terms and conditions shall be governed by and construed in accordance with the laws of England and subject to the exclusive jurisdiction of the courts of England and Wales.

Refer a Friend webpage

Samsung Galaxy Watch Active 2 gift-with-purchase promotion terms and conditions – June

Promoter

1. The Samsung Galaxy Watch Active 2 Gift with Purchase (“Promotion”) is run by Hutchison 3G UK Limited of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ, trading as Three (“Three”).

Promotion Period

2. The Promotion will commence at 08:00 on 19th June and will close once the Gifts available (see 6 below) have been validly redeemed (the “Promotion Period”).

Eligibility

3. To be eligible to participate in the Promotion, you must be a resident of the United Kingdom or Northern Ireland and aged 18 or over (“Participant”).

Offer

4. Participants who purchase a Samsung Galaxy Watch Active 2 (in either 44m or 40mm size) on any Handset bundle or as RRP (“Promotion Product”) from Three (whether purchase is made in-store, online, or by telephone via our contact centre) within the Promotion Period are eligible to receive a Samsung Wireless Charger Duo Pad [worth £90 RRP] ( “Gift”) free of charge, subject to stock availability.

5. Delivery – Where the Promotion Product is purchased in-store the Gift will be provided in-store with the Promotion Product. Where the Promotion Product is purchased online or via our contact centre, the Gift will be delivered together with the Promotion Product.

6. Limited availability – There are a total of 600 Gifts to be given away as part of the Promotion. We will notify you once all Gifts have been redeemed by updating these terms and conditions.

7. Only one Gift per Promotion Product purchased. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute the Gift for a gift of equal or greater value.

Other

8. Delivery of the Gift (where applicable) will be to the UK or NI only postal address provided by the Participant.

9. The Promotion is not redeemable with any other offer.

10. Three reserves the right to disqualify any Participant’s entry which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.

11. If you lawfully return your Promotion Product, you must also return the Gift.

12. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.

13. Any third-party terms and conditions relating to the Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

14. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering the Gift) by changing these terms and conditions. No correspondence will be entered into by Three.

15. Information that Participants supply when participating in the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms.

16. Three cannot and does not accept responsibility for Promotion entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption process for the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts.

17. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

100GB on £20 Data Pack for six months with auto-renew on New Pay As You Go

100GB data allowance for £20 a month secured for up to 6 months with auto-renew (“Data Offer”) when you purchase and auto-renew a £20 Data Pack on New Pay As You Go between 1 July 2020 and 8 October 2020 (“Offer Period”).

Data Offer available to:

  • New customers who:
    • order a SIM on Three’s New Pay As You Go SIM at three.co.uk and purchase a £20 Data Pack for that SIM in the Offer Period; or
    • purchase or receive a SIM on Three’s New Pay As You Go from a Three Store, contact centre or one of our partners and purchase a £20 Data Pack for that SIM in the Offer Period; or
    • purchase a qualifying SIM pre-loaded with a £20 Data Pack on Three’s New Pay As You Go;
  • Existing customers on New Pay As You Go on £10, £15 or Unlimited Data Packs who change to and purchase a £20 Data Pack in the Offer Period.

How to claim:

  • Purchase your first qualifying £20 Data Pack via Three UK App or your online account at new.three.co.uk/account during the Offer Period or on a SIM pre-loaded with £20 Data Pack to receive first month’s 100GB allowance.
  • To receive 100GB a month after Offer Period, set your New Pay As You Go account to auto-renew with a £20 Data Pack each month via Three UK App or online at new.three.co.uk/account on or before 8 October 2020.
  • Your £20 Data Pack will auto-renew each month after the Offer Period with 100GB data for a maximum five further continuous months.

Key terms:

  • £20 Data Packs purchased in the Offer Period carry 100GB data.
  • After Offer Period expires, 100GB allowance applies for a maximum five further continuous months on auto-renewal of £20 Data Pack, after which the allowance for £20 Data Packs purchased will revert to prevailing standard allowance. You can cancel auto-renewal at any time.
  • Data Offer requires continuous usage. If you cancel auto-renewal (or your renewal payment fails), any subsequent £20 Data Packs purchased will carry only the standard prevailing data allowance at the time of purchase. You will not be able to opt back into the Data Offer, even if you reactivate auto-renewal.
  • Offer available on New Pay As You Go SIMs only and Data Packs cannot be applied or transferred to any other SIM. Data Pack purchases cannot be queued.
  • Data Offer not available on SIMs supplied with Pay As You Go phones purchased online, or Three’s previous Pay As You Go products, or auto-renewal purchases of £20 Data Packs by existing customers on New Pay As You Go.

Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of this promotion (including, without limitation, to cancel, modify or supersede the promotion), which are subject to English law. Any changes will be published on this page and no correspondence will be entered into by Three.

Chelsea FC partnership offer

Exclusive Chelsea FC partnership offer available to new Three customers only between 2 July 2020 and 14 August 2020 on our 12 month SIM only Unlimited data plan. Advertised monthly cost of £12 payable in first 6 months, increasing to full monthly price of £24 from month 7.

Visit http://www.chelseafc.com/en to claim. Prices include £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year. See www.three.co.uk/terms-conditions for full T&Cs.

Early release offers for upgrading customers

 

These pre-release pricing offers are available exclusively to existing eligible Three customers who their existing contract to from 30/06/20.

 

 

 

Offer price (first 6 months)

Price from month 7

Samsung Galaxy A51 – 4GB data, 24 month plan

£12

£24

Samsung Galaxy S20 5G – Unlimited data, 24 month plan

£28

£56

Samsung Galaxy S20+ 5G – 4GB data, 24 month plan

£27

£54

iPhone 11 64GB – Unlimited data, 24 month plan

£30

£60

iPhone 11 64GB – 4GB data, 24 month plan

£24.50

£49

iPhone SE 64GB – Unlimited data, 24 month plan

£22

£44

iPhone SE 64GB – 4GB data, 24 month plan

£16.50

£33

SIM only – Unlimited data, 24 month plan

£11

£22

SM only – 4GB data, 24 month plan

£6

£12

 

 

Monthly prices include £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year. See three.co.uk/terms for full Terms of Service. 

 

Unlimited plans come with Unlimited UK data use. 

 

SIMs and 5G phones are compatible with our 5G mobile network as it rolls out in your area. See three.co.uk/5G.

 

Apple TV+ offer: Claim 1 year free subscription from Apple within 3 months of eligible device activation. Payment details required to redeem. £4.99/month after free period. Plan automatically renews until cancelled. One subscription per Family Sharing group. Restrictions and other terms apply. See apple.com/uk/promo for more information.

 

Early existing customer second contract offers

These pre-release pricing offers are available exclusively to existing eligible Three customers who take out a second contract with Three from 30/06/20. Offers available to new customers from 01/07/20.

 

Service package

Offer price (first 6 months)

Price from month 7

Advertised saving (if applicable) over 24 months

Reference period

Samsung Galaxy S20+ 5G – 4GB data, 24 month plan

£25

£50

£222

22/05/2020 to 29/06/2020

Samsung Galaxy S20 5G – Unlimited data, 24 month plan

£26.50

£53

255

22/05/2020 to 29/06/2020

Samsung Galaxy A51 - 4GB data, 24 month plan

£12.50

£25

N/A

N/A

iPhone 11 - Unlimited data, 24 month plan

£28.50

£57

51

19/03/20 – 29/06/20

iPhone 11 – 4GB data, 24 month plan

£23

£46

90

19/03/20 – 29/06/20

iPhone SE – 4GB data, 24 month plan

£16

£32

N/A

N/A

SIM only – Unlimited data, 24 month plan

£11

£22

N/A

N/A

SIM only – 4GB data, 24 month plan

£6

£12

N/A

N/A

iPhone 11 - Unlimited data, 24 month plan with AirPods bundle

£32

£64

51

19/03/20 – 29/06/20

iPhone 11 - Unlimited data, 24 month plan with Beats Solo Pro bundle

£33.50

£67

51

19/03/20 – 29/06/20

iPhone 11 – 4GB data, 24 month plan with AirPods bundle

£26.50

£53

90

19/03/20 – 29/06/20

iPhone 11 – 4GB data, 24 month plan with Beats Solo Pro bundle

£28

£56

90

19/03/20 – 29/06/20

iPhone SE – 4GB data, 24 month plan with AirPods bundle

£19.50

£39

N/A

N/A

iPhone SE – 4GB data, 24 month plan with Beats Solo Pro bundle

£21

£42

N/A

N/A

 

 

Monthly prices include £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year. See three.co.uk/terms for full Terms of Service. 

 

Unlimited plans come with Unlimited UK data use. 

 

SIMs and 5G phones are compatible with our 5G mobile network as it rolls out in your area. See three.co.uk/5G.

 

Apple TV+ offer: Claim 1 year free subscription from Apple within 3 months of eligible device activation. Payment details required to redeem. £4.99/month after free period. Plan automatically renews until cancelled. One subscription per Family Sharing group. Restrictions and other terms apply. See apple.com/uk/promo for more information.

 

Half price offer - July 2020

6 Months Half Price – new and existing. customer offers July 2020

Pay half monthly price for first six months on selected devices and 24-month plans below, subject to availability

Device or product

Data tier

Upfront cost

Offer price (first 6 months)

Price from month 7

Advertised saving (if applicable) over 24 months

Reference period

Offers available to new customers from 16 July 2020

Apple iPhone 11 64GB

Unlimited

£49.00

£28.50

£57.00

-£123.00

27/03/2020 to 15/07/2020

4GB

£49.00

£23.00

£46.00

NA

NA

Samsung Galaxy S20 128GB 5G

Unlimited

£49.00

£29.50

£59.00

-£129.00

22/05/2020 to 15/07/2020

30GB

£49.00

£28.50

£57.00

-£171.00

22/05/2020 to 15/07/2020

Samsung Galaxy S20+ 128GB

Unlimited

£79.00

£32.00

£64.00

-£24.00

22/05/2020 to 15/07/2020

30GB

£79.00

£30.50

£61.00

-£207.00

22/05/2020 to 15/07/2020

4GB

£79.00

£27.00

£54.00

-£138.00

22/05/2020 to 15/07/2020

Samsung Galaxy A51

Unlimited

£29.00

£17.50

£35.00

-£81.00

04/02/2020 to 15/07/2020

4GB

£29.00

£13.00

£26.00

NA

NA

Apple iPhone SE 64GB

Unlimited

£19.00

£21.50

£43.00

NA

NA

4GB

£19.00

£16.00

£32.00

NA

NA

Samsung Galaxy S10

Unlimited

£49.00

£20.50

£41.00

-£147.00

01/06/2020 to

15/07/2020

SIM 12 Months

4GB

NA

£6.00

£12.00

NA

NA

Offers available to new customers from 27 July 2020

Huawei P Smart 2019

Unlimited

£19.00

£15.50

£31.00

NA

NA

4GB

£19.00

£10.00

£20.00

NA

NA

OnePlus 8

Unlimited

£29.00

£25.50

£51.00

-£249.00

24/04/2020 to 26/07/2020

OnePlus 8 Pro

Unlimited

£29

£31.50

£63

-£189.00

24/04/2020 to 26/07/2020

Huawei P Smart 2020

Unlimited

£19.00

£15.50

£31.00

-£93.00

07/07/2020 to 26/07/2020

4GB

£19.00

£10.00

£20.00

-£60.00

07/07/2020 to 26/07/2020

Huawei P30 Lite New Edition

Unlimited

£19.00

£18.00

£36.00

-£108.00

07/07/2020 to 26/07/2020

4GB

£19.00

£12.50

£25.00

-£75.00

07/07/2020 to 26/07/2020

Apple iPhone 7 32GB

Unlimited

£19.00

£19.00

£38.00

NA

NA

4GB

£19.00

£13.50

£27.00

NA

NA

Huawei P40 Lite 5G

Unlimited

£19.00

£19.50

£38

-£117

05/06/2020 to 26/07/2020

4GB

£19.00

£14

£28

-£84

05/06/2020 to 26/07/2020

Huawei P40 Pro 5G

Unlimited

£99

£28.50

£57

-£99

07/04/2020 to 26/07/2020

Monthly prices include £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year. See three.co.uk/terms for full Terms of Service. 

 

Unlimited plans come with Unlimited UK data use. 

 

SIMs and 5G phones are compatible with our 5G mobile network as it rolls out in your area. See three.co.uk/5G.

 

Apple TV+ offer: Claim 1 year free subscription from Apple within 3 months of eligible device activation. Payment details required to redeem. £4.99/month after free period. Plan automatically renews until cancelled. One subscription per Family Sharing group. Restrictions and other terms apply. See apple.com/uk/promo for more information.

Huawei Music 6 months free Campaign

Huawei MateXs P40 Pro, P40 Lite, P30 Pro/P30/P30 Lite New Edition, Nova 5T, P Smart 2019, Y6 2019 Purchase with HUAWEI MUSIC 6-Months free Gift-with-purchase promotion terms and conditions

 

This promotion is operated by Huawei Technologies Co., Ltd  (“Huawei Promotion”) and is available on purchases of the following Huawei devices: MateXs P40 Pro, P40 Lite, P30 Pro/P30/P30 Lite New Edition, Nova 5T, P Smart 2019, Y6 2019 (“Qualifying Item”) between 00:01 on 03/06/2020 and 23:59 on 31/08/2020. Eligible consumers can claim one Huawei 6-month free music trial (“Promotional Item”) by submitting a valid claim by registering and logging into the Huawei Music app with your Huawei ID between 03/06/2020 and 31/08/2020. Maximum 1 Promotional Item per Qualifying Item and Huawei ID. New Huawei Music customers only. Participants need to register a bank card to their Huawei ID to claim the 6-MONTH free trial. Participants will be able to check if the Promotional Item has activated by visiting HUAWEI MUSIC app > Me > VIP Center > Membership. Huawei Music subscription will automatically renew at £9.99 a month after the Promotional Item expires. You can cancel this promotion at any time. Promotional Item is not negotiable or transferable. Qualifying Items are subject to availability.

 

Please review and comply with the Huawei Promotion instructions on how to claim and the terms and conditions which can be found here https://consumer.huawei.com/uk/legal/huawei-music-offer-conditions , which are outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption process, or any Promotional Item, subscription or product connected with the  Huawei Promotion and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of such items.

Samsung Galaxy Note 20 Gift offer – August 2020

Offer is closed

Samsung Galaxy Note 20 4G and Note 20 Ultra 5G Pre-order for gaming or music reward Gift-with-purchase promotion terms and conditions

This promotion is operated by Samsung Electronics (UK) Limited, (“Samsung Promotion”) and is available on pre-order and purchase of a Samsung Galaxy Note 20 4G or Samsung Galaxy Note 20 Ultra 5G on any 24 month contract or Pay As You Go (“Qualifying Item”) between 15:00 BST on 05/08/2020 and 23:59 BST on 20/08/2020. Eligible consumers can receive their chosen gift of either: a gaming reward consisting of 3 months subscription to Xbox Game Pass Ultimate (on redemption), MOGA XP5-X+ Game Controller and Wireless Charging stand (EP-N5105TBEGGB for Note 20 4G and EP-N5200TBEGGB for Note 20 Ultra 5G) or a music reward consisting of Samsung Galaxy Buds+ (white) for Note 20 4G purchases or a music reward consisting of Samsung Galaxy Buds Live (bronze) on Note 20 Ultra 5G purchases (“Promotional Item”). Claim by submitting a valid claim including proof of purchase and all other required information via the Benefits section of the pre-installed Samsung Members app between 21/08/2020 and 20/09/2020. Participants must be 18+ and a resident of or a company registered in United Kingdom, Channel Islands, Isle of Man or Republic of Ireland. Subscription available to new Xbox Game Pass Ultimate subscribers only. Form of payment required to redeem subscription which auto-renews at then-current subscription price after free 3 month period ends. Maximum one claim per participant, 4 per household, 250 per company. Promotional Item and Qualifying Product are subject to availability.

Please review and comply with the Samsung Promotion instructions on how to claim and the terms and conditions which can be found here www.samsung.com/uk/galaxy-note-preorder, which are outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption process, or any Promotional Item, subscription or product connected with the Samsung Promotion and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of such items.

Samsung Galaxy Tab S7 Pre-order for Gaming pack or Book cover Gift-with-purchase promotion terms and conditions

Offer is closed

This promotion is operated by Samsung Electronics (UK) Limited (“Samsung Promotion”) and is available on pre-order and purchase of a Samsung Galaxy Tab S7 on any 24 month contract or Pay As You Go (“Qualifying Item”) between 15:00 (BST) on 05/08/2020 and 23:59 (BST) on 20/08/2020 . Eligible consumers can receive their choice of either: one Gaming pack consisting of one game controller and a code entitling the Participant (upon redemption) to three (3) months of Xbox GamePass Ultimate or one Book Cover in black (“Promotional Item”). Claim by submitting a valid claim at https://20202.samsungpromotions.claims/tabletpreorder between 21/08/2020 and 20/09/2020. Participants must be 18+ and a resident of or a company registered in United Kingdom, Channel Islands, Isle of Man or Republic of Ireland.  Subscription available to new Xbox Game Pass Ultimate subscribers only. Form of payment required to redeem subscription which auto-renews at then-current subscription price after free 3 month period ends. Maximum one claim per participant, 4 per household, 250 per company. Promotional Item and Qualifying Product are subject to availability.

Please review and comply with the Samsung Promotion instructions on how to claim and the terms and conditions which can be found here https://www.samsung.com/uk/galaxy-tabs-offer, which are outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption process, or any Promotional Item, subscription or product connected with the Samsung Promotion and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of such items.

Samsung with YouTube Premium offer – 2020

offer is closed

Samsung Galaxy Z Flip / S20 /Note20 /S20 FE range or Tab S6 Lite/S7 with YouTube Premium gift-with-purchase promotion Terms & Conditions.

This promotion is operated by Samsung Electronics Co. Ltd (“Samsung Promotion”) and is available on purchases of the following (“Qualifying Item”)

 

 

 

Qualifying Item Promotion Period
Samsung Galaxy Z Flip 5G

 

 

between 00:01 (BST) on 30 April 2020 and 23:59 (GMT) on 05 March 2021 

 

Samsung Galaxy S20 4G
Samsung Galaxy S20 5G
Samsung Galaxy S20+ 5G
Samsung Galaxy S20 Ultra 5G
Samsung Galaxy Tab S6 Lite
Samsung Galaxy Note20 4G between 15:00 (BST) on 05 August 2020 and 23:59 (GMT) on 05 March 2021
Samsung Galaxy Note20 Ultra 5G
Samsung Galaxy Tab S7
Samsung Galaxy S20 FE 4G between 15:00 (BST) on 23 September 2020 and 23:59 (GMT) on 05 March 2021
Samsung Galaxy S20 FE 5G
Samsung Galaxy Tab S7 Plus Purchase by 31/12/20 & claim by 05/03/21
Samsung Galaxy S21 series  

 

Eligible consumers can claim four months free subscription to YouTube Premium (“Promotional Subscription”) via the YouTube application on their eligible device between 30 April 2020 and 05 March 2021. Available to UK and NI residents. New customers of YouTube Premium, YouTube Music Premium and/or Google Play Music only. Form of payment required to claim, subscription auto-renews (current subscription price £11.99 per month) after Promotional Subscription expires, billed on a recurring monthly basis. Cancel anytime. No refunds are given for partial billing periods.

 

Please review and comply with the Samsung Promotion instructions on how to claim and the terms and conditions which can be found at www.samsung.com/uk/offer/youtube-premium-promotion, which are outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption process, or any Promotional Subscription, subscription or product connected with the Samsung Promotion and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of such items.

Xiaomi Mi 10 with free Premium Warranty promotion terms and conditions

Offer is Closed

This promotion is operated by Xiaomi Technology UK Limited (“Xiaomi Promotion”) and is available on purchase of a Xiaomi Mi 10 256GB on All Tariffs and PAYG (“Qualifying Item”) between 09:00 on 28 August 2020 and 18:00 on 27 September 2020. Eligible consumers can receive Xiaomi’s Premium Warranty entitling them to a one-time (1) free repair service at Xiaomi´s local Service Centre within two (2) years of the date of purchase if the screen of the Qualifying Item is damaged. (“Promotional Item”). Warranty claims must be made by contacting Xiaomi customer service. Proof or purchase required to claim. Please see Xiaomi’s website https://www.mi.com/global/service/warranty for full terms and conditions. This commercial warranty shall not be applicable or cover to the following cases: Damage to the screen caused intentionally or due to gross negligence, Superficial damages affecting only the surface of the screen, such as scratches or other aesthetic appearance of the screen. Promotional Item and Qualifying Product are subject to availability.

Please review and comply with the Xiaomi Promotion instructions on how to claim and the terms and conditions which can be found here https://www.mi.com/global/service/warranty which are outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption process, or any Promotional Item, subscription or product connected with the Xiaomi Promotion and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of such items.

Samsung S20 5G family with Galaxy Watch active GWP – September 2020

Offer is Closed

Samsung Galaxy S20 5G family with Galaxy Watch Active Gift-with-purchase promotion terms and conditions

This promotion is operated by Samsung Electronics (UK) (“Samsung Promotion”) and is available on purchases of a Samsung Galaxy S20 5G (128GB), Samsung Galaxy S20+ 5G (128GB or 128GB Enterprise Edition), and Samsung Galaxy S20 Ultra 5G (128GB or 512GB) (“Qualifying Item”) between 00:01 on 2 September 2020 and 23:59 on 30 September 2020 from participating retailers. Eligible consumers can receive one Galaxy Watch Active Silver (“Promotional Item”) by submitting a valid claim via including proof of purchase and all other required information via the Benefits section of the pre-installed Samsung Members app on their Qualifying Item between within 30 days of purchase. Company participants should complete the claim form at https://20203.samsungpromotions.claims/watchactive. Participants must be UK resident or registered company and over 18. Maximum one claim per participant, two claims per household and 250 per company. Promotional Item and Qualifying Product are subject to availability.

Please review and comply with the Samsung Promotion instructions on how to claim and the terms and conditions which can be found here www.samsung.com/uk/galaxys-watch-offer, which are outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption process, or any Promotional Item, subscription or product connected with the Samsung Promotion and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of such items.

Samsung Galaxy Tab S6 Lite gift-with-purchase promotion free AKG Y500 – July 2020


Free AKG Y500 with Samsung Galaxy Tab S6 Lite gift-with-purchase promotion terms and conditions – July 2020

Promoter


1. The Free AKG Y500 with Samsung Galaxy Tab S6 Lite (“Promotion”) is run by Hutchison 3G UK Limited of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ, trading as Three (“Three”).


Promotion Period


2.The Promotion will commence at 08:00 on 04/09/2020 and will close once the Gifts available (see 6 below) have been validly redeemed (the “Promotion Period”).


Eligibility


3.To be eligible to participate in the Promotion, you must be a resident of the United Kingdom or Northern Ireland and aged 18 or over (“Participant”).


Offer

 

4.Participants who purchase a new model of the Samsung Galaxy Tab S6 Lite, Grey, 64GB or the Samsung Galaxy Tab A7 on any contract data plan or on PAYG (“Promotion Product”) from any participating Three retail store within the Promotion Period are eligible to receive a AKG Y500 Wireless Headphones, black (“Gift”) free of charge, subject to stock availability in store.

5.Delivery – Where the Promotion Product is purchased in-store the Gift will be provided in-store with the Promotion Product.

6.Limited availability – There are a total of 469 Gifts to be given away as part of the Promotion. We will notify you once all Gifts have been redeemed by updating these terms and conditions.

7.Only one Gift per Promotion Product purchased. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute the Gift for a gift of equal or greater value.


Other


8.Delivery of the Gift (where applicable) will be to the UK or NI only postal address provided by the Participant.

9.The Promotion is not redeemable with any other offer.

10.Three reserves the right to disqualify any Participant’s entry which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.

11.If you lawfully return your Promotion Product, you must also return the Gift.

12.Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.

13.Any third-party terms and conditions relating to the Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

14.Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering the Gift) by changing these terms and conditions. No correspondence will be entered into by Three.

15.Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms.

16.Three cannot and does not accept responsibility for Promotion entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption process for the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts.

17.Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

Google Pixel 4a Pre-order/Purchase for 3 months free YouTube Premium, Google One and Google Play Pass Gift-with-purchase promotion terms and conditions

This promotion is operated by Google Commerce Limited (“Google Promotion”) and is
available on purchases/pre-orders of a Google Pixel 4a 128Gb Just Black (“Qualifying Item”) between 7:59am on 10/09/2020 and 7:59am on 30/04/2021 from participating retailers. Eligible consumers can receive one 3 Months free YouTube Premium, Google One and Google Play Pass (“Promotional Item”) by submitting a valid claim via opening up the relevant app to the subscription you wish to claim your 3 months free usage of and following the instructions to claim 3 month rial promotion. Valid form of payment required at sign-up, but you will not be charged until the trial period expires. You can cancel your trial at no charge at any time before the trial is over. At the end of the trial period, you will be
automatically charged the subscription price, for each individual Promotional Item on a
monthly recurring basis. No refunds for partial billing period are available. Offer requires a
Google account. Promotional Item and Qualifying Product are subject to availability.

Please review and comply with the Google’s Promotion instructions on how to claim and the
terms and conditions which can be found here:

•YouTube Premium
www.youtube.com/intl/ALL_gb/yt/terms/pixel-4a

•Google One
https://one.google.com/offer/pixel4a

•Google Play Pass
https://play.google.com/intl/ALL_uk/about/pass-offer-terms-pixel4a

These terms and condition are outside of Three’s control. Under no circumstances will Three
(or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be
lawfully excluded) for any losses, damages, costs or expenses arising from or in any way
connected with any errors, defects, interruptions, malfunctions or delays in the promotion,
redemption process, or any Promotional Item, subscription or product connected with the
Google Promotion and Three excludes liability, to the fullest extent permitted by law for any
loss or damage caused to the recipients of such items.

Xiaomi Mi 10 5G or Redmi Note 9 with Mi Band 5 gift-with-purchase promotion terms and conditions – September 2020

Offer is Closed

Promoter

  1. The Xiaomi Mi Band 5 gift offer (“Promotion”) is run by Hutchison 3G UK Limited of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ, trading as Three (“Three”).

Promotion Period

  1. The Promotion will commence at 09:00 on 04 September 2020 and will close at 18:00 on 29 October 2020 or, if sooner, once the Gifts available (see 6 below) have been validly redeemed (the “Promotion Period”).

Eligibility

  1. To be eligible to participate in the Promotion, you must be a resident of the United Kingdom or Northern Ireland and aged 18 or over and current student at a university or college in the United Kingdom or Northern Ireland (“Participant”).

Offer

  1. Participants who purchase a new model of the Xiaomi Mi 10 5G (Twilight Grey, 256GB) or the Redmi Note 9 (Midnight Grey, 64GB) on any data plan or PAYG (each a “Promotion Product”) from Three (whether purchase is made in-store, online, or by telephone via our contact centre) within the Promotion Period are eligible to receive a Xiaomi Mi Band 5 (Black) (“Gift”) free of charge, subject to stock availability.

 

  1. Delivery – Where the Promotion Product is purchased in-store the Gift will be provided in-store with the Promotion Product. Where the Promotion Product is purchased online or via our contact centre, the Gift will be delivered together with the Promotion Product.

 

  1. Limited availability – There are a total of 2,000 Gifts to be given away as part of the Promotion, (1,000 offered for each Promotion Product type). We will notify you once all Gifts have been redeemed by updating these terms and conditions.

 

  1. Only one Gift per Promotion Product purchased. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute the Gift for a gift of equal or greater value. 

Other

  1. Delivery of the Gift (where applicable) will be to the UK or NI only postal address provided by the Participant.

 

  1. Proof of student status is required to claim. This may include a valid university or college email address and/or student ID, photo ID and enrolment letter, as directed online at three.co.uk/student-discount or by our contact centre or retail store advisors.

 

  1. The Promotion is not redeemable with any other offer.

 

  1. Three reserves the right to disqualify any Participant’s entry which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.

 

  1. If you lawfully return your Promotion Product, you must also return the Gift.

 

  1. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.

 

  1. Any third-party terms and conditions relating to the Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

 

  1. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering the Gift) by changing these terms and conditions. No correspondence will be entered into by Three.

 

  1. Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms.

 

  1. Three cannot and does not accept responsibility for Promotion entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption process for the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts.

 

  1. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

 

Huawei P40 pro or P40 lite 5G with Mate Pad T8 gift-with-purchase promotion terms and conditions – September2020

Offer is Closed

Promoter

  1. The Huawei P40 Pro or P40 lite with Mate Pad T8 (“Promotion”) is run by Hutchison 3G UK Limited of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ, trading as Three (“Three”).

Promotion Period

  1. The Promotion will commence at 09:00 on 04 September 2020 and will close at 18:00 on 29 October 2020 or, if sooner, once the Gifts available (see 6 below) have been validly redeemed (the “Promotion Period”).

Eligibility

  1. To be eligible to participate in the Promotion, you must be a resident of the United Kingdom or Northern Ireland and aged 18 or over (“Participant”).

Offer

  1. Participants who purchase a new model of the Huawei P40 Pro (Black or Frost Silver, 256GB) or Huawei P40 lite 5G (Crush Green or Space Silver, 128GB) on any data plans or Pay As You Go (“Promotion Product”) from Three (whether purchase is made in-store, online, or by telephone via our contact centre) within the Promotion Period are eligible to receive a Huawei Mate Pad T8 (Deep Sea Blue, 16GB) (“Gift”) free of charge, subject to stock availability.

 

  1. Delivery – Where the Promotion Product is purchased in-store the Gift will be provided in-store with the Promotion Product. Where the Promotion Product is purchased online or via our contact centre, the Gift will be delivered together with the Promotion Product.

 

  1. Limited availability – There are a total of 3000 Gifts to be given away as part of the Promotion. We will notify you once all Gifts have been redeemed by updating these terms and conditions.

 

  1. Only one Gift per Promotion Product purchased. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute the Gift for a gift of equal or greater value. 

Other

  1. Delivery of the Gift (where applicable) will be to the UK or NI only postal address provided by the Participant.

 

  1. The Promotion is not redeemable with any other offer.

 

  1. Three reserves the right to disqualify any Participant’s entry which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.

 

  1. If you lawfully return your Promotion Product, you must also return the Gift.

 

  1. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.

 

  1. Any third-party terms and conditions relating to the Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

 

  1. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering the Gift) by changing these terms and conditions. No correspondence will be entered into by Three.

 

  1. Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms.

 

  1. Three cannot and does not accept responsibility for Promotion entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption process for the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts.

 

  1. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

 

OnePlus Student Offer gift-with-purchase promotion terms and conditions – September 2020

Promoter

  1. The OnePlus Explorer Backpack and Bullets 2 Student gift promotion (“Promotion”) is run by Hutchison 3G UK Limited of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ, trading as Three (“Three”).

Promotion Period

  1. The Promotion will commence at 09:00 on 4 September 2020 and will close once the Gifts available (see 6 below) have been validly redeemed (the “Promotion Period”).

Eligibility

  1. To be eligible to participate in the Promotion, you must be a resident of the United Kingdom or Northern Ireland and aged 18 or over and current student at a university or college in the United Kingdom or Northern Ireland (“Participant”).

Offer

  1. Participants who purchase a new model of the OnePlus 8 128GB and OnePlus 7T 128GB on any 24-month data plan (excluding business plans) (“Promotion Product”) from Three (whether purchase is made in a participating Three store, online or by telephone via our contact centre) within the Promotion Period are eligible to receive a OnePlus Explorer Backpack and Bullets 2 Headset (“Gift”) free of charge, subject to stock availability.
  2. Participating Stores – The Promotion is available at our Three stores in Manchester Arndale, Stratford Westfield, Birmingham High St, Glasgow Buchanan Street, Cardiff St Davids, Newcastle Douglas Way, Leeds Trinity SC, Coventry, Portsmouth, Dundee, Edinburgh West, Birmingham Bullring SC, Preston, Glasgow Sauchiehall, Glasgow Argyle St, Birmingham High Street, Ilford, Nottingham Long Row, Oxford Westgate, Bristol Broadmead

 

  1. Delivery – Where the Promotion Product is purchased in-store the Gift will be provided in-store with the Promotion Product. Where the Promotion Product is purchased online or via our contact centre, the Gift will be delivered together with the Promotion Product.

 

  1. Limited availability – There are a total of 270 Gifts to be given away as part of the Promotion. We will notify you once all Gifts have been redeemed by updating these terms and conditions.

 

  1. Only one Gift per Promotion Product purchased. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute the Gift for a gift of equal or greater value. 

Other

  1. Delivery of the Gift (where applicable) will be to the UK or NI only postal address provided by the Participant.

 

  1. Proof of student status is required to claim. This may include a valid university or college email address and/or student ID, photo ID and enrolment letter, as directed online at three.co.uk/student-discount or by our contact centre or retail store advisors.

 

  1. The Promotion is not redeemable with any other offer.

 

  1. Three reserves the right to disqualify any Participant’s entry which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.

 

  1. If you lawfully return your Promotion Product, you must also return the Gift.

 

  1. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.

 

  1. Any third-party terms and conditions relating to the Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

 

  1. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering the Gift) by changing these terms and conditions. No correspondence will be entered into by Three.

 

  1. Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms.

 

  1. Three cannot and does not accept responsibility for Promotion entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption process for the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts.

 

  1. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

Samsung Galaxy S20 FE Pre-order and Purchase for either 3 Month Gamespass Ultimate & MOGA XP5-X + Game controller or Samsung Galaxy Fit2Gift with-purchase promotion terms and conditions

Offer is Closed

This promotion is operated by  Samsung Electronics (UK) Limited(“Samsung Promotion”) and is available on purchases or pre-orders of a Samsung Galaxy S20 5G, Samsung Galaxy S20 FE 4G and Samsung Galaxy S20 FE 5G on a 24 Month contractor Pay As you Go (“Qualifying Item”) between 15:00 on 23/09/2020 and 00:01 on 27/10/2020. Eligible customers can receive either a 3 Month Gamespass Ultimate & MOGA XP5-X+ Game controller or Samsung Galaxy Fit2 (“Promotional Item”) by submitting a valid claim via including proof of purchase and all other required information via the Benefits section of the pre-installed Samsung Members App between 02/10/2020 and 29/11/2020 to claim one Promotional Item. Maximum 1 claim per participant, Promotional Item and Qualifying Product are subject to availability.

Please review and comply with the Samsung Electronics (UK) Limited Promotion instructions on how to claim and the terms and conditions which can be found here www.samsungpromotions.claims/s20fereward which are outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption process, or any Promotional Item, subscription or product connected with the Samsung Electronics (UK) Limited Promotion and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of such items.

Google Pixel 5 5G Pre-order for Bose QC35 ll Headphones Gift-with-purchase promotion terms and conditions

Offer is Closed

This promotion (“Google Promotion”) is operated by Google Commerce Ltd and is available on pre-orders of a Google Pixel 5 5G, Just Black or Sorta Sage colours, 128GB on all pay monthly tariffs and PAYG (“Qualifying Item”) between 00:01 on 30/09 and 23:59 on 19/10 from Three. Eligible consumers can receive one Bose QC35 ll Headphones (“Promotional Item”) by submitting a valid claim via from 14 to 45 days after the purchase of the Qualifying Product to claim one Promotional Item. Participant must provide their full name and postal address where the Reward should be delivered and upload a proof of the order such as a copy of the receipt or invoice from Three.  Participants must also upload an image of the IMEI number of the Qualifying Product which can be found on the packaging box and/or the Qualifying Product settings. Promotional Item and Qualifying Product are subject to availability.

 

Please review and comply with the Google Promotion instructions on how to claim and the terms and conditions which can be found here https://pixel-offers.com/bose, which are outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption process, or any Promotional Item, subscription or product connected with the Google Promotion and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of such items.

Google Pixel 5 5G Pre-order/Purchase for 3 months free YouTube Premium, Google One, Google Play Pass and Google Stadia Gift-with-purchase promotion terms and conditions

This promotion (“Google Promotion”) is operated by Google Commerce Limited and is available on purchases/pre-orders of a Google Pixel 5 5G 128Gb Just Black or Sorta Sage (“Qualifying Item”) between 7:59am on 01/10/2020 and 7:59am on 30/04/2021 from Three. Eligible consumers can receive one 3 Months free YouTube Premium, Google One, Google Play Pass and Google Stadia (“Promotional Item”) by submitting a valid claim via opening up the relevant app to the subscription you wish to claim your 3 months free usage of and following the instructions to claim 3 month rial promotion. Valid form of payment required at sign-up, but you will not be charged until the trial period expires. You can cancel your trial at no charge at any time before the trial is over. At the end of the trial period, you will be automatically charged the subscription price, for each individual Promotional Item on a monthly recurring basis. No refunds for partial billing period are available. Offer requires a Google account. Promotional Item and Qualifying Product are subject to availability.

 

Please review and comply with the Google’s Promotion instructions on how to claim and the terms and conditions which can be found here:

 

 

These Google Promotion instructions and Google terms and conditions are outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption process, or any Promotional Item, subscription or product connected with the Google Promotion and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of such items.

Huawei P40 Lite 5G for Huawei Freebuds 3i gift with-purchase promotion terms and conditions

Offer is Closed

This promotion is operated by Huawei Technologies (UK) Co., Ltd (“Huawei Promotion”) and is available on purchases of a Huawei P40 Lite 5G (“Qualifying Item”) between 00:01 on 1 October 2020 and 23:59 on 21 October 2020 from participating retailers. Eligible consumers can receive one Huawei Freebuds 3i White (“Promotional Item”) by submitting a valid claim on or between 16 October 2020 and 4 December 2020. During this period, Participants must visit
https://consumer.huawei.com/uk/promo/p40lite-oct to complete and submit the claim form (including providing the IMEI of the Qualifying Product, Participant’s postal address in the UK, Isle of Man, Jersey or Guernsey where the Promotional Item shall be delivered) and upload a copy of their proof of pre-order and purchase (as applicable) of the Qualifying Product from a Qualifying Retailer. Claim form information and supporting proof of purchase documents (as applicable) must be received on or before 23:59 on 4 December 2020 to be eligible to claim the Promotional Item. See FAQs at https://consumer.huawei.com/uk/promo/p40lite-oct for details of the form of supporting documents required as evidence of purchase for each of the Qualifying Retailers and, the information to be provided as part of the claim form process.

Please review and comply with the Huawei Promotion instructions on how to claim and the terms and conditions which can be found here
https://consumer.huawei.com/uk/promo/p40lite-oct which are outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption process, or any Promotional Item, subscription or product connected with the Huawei Promotion and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of such items.

Google Pixel 5 5G Pre-order/Purchase for 3 months free YouTube Premium, Google One, Google Play Pass, and Google Stadia plus 600 Google Play Points Gift-with- purchase promotion terms and conditions

This promotion (“Google Promotion”) is operated by Google Commerce Limited and is available on purchases/pre-orders of a Google Pixel 5 5G 128Gb Just Black or Sorta Sage (“Qualifying Item”) between 7:59am on 01/10/2020 and 7:59am on 30/04/2021 from Three. Eligible consumers can receive one 3 Months freeYouTube Premium, Google One, Google Play Pass and Google Stadia plus 600 Google Play Points (“Promotional Item”) by submitting a valid claim via opening up the relevant app to the subscription you wish to claim your 3 months free usage of and following the instructions to claim 3 month rial promotion. Valid form of payment required at sign-up, but you will not be charged until the trial period expires. You can cancel your trial at no charge at any time before the trial is over. At the end of the trial period, you will be automatically charged the subscription price, for each individual Promotional Item on a monthly recurring basis. No refunds for partial billing period are available. Offer requires a Google account. Promotional Item and Qualifying Product are subject to availability.

 

Please review and comply with the Google’s Promotion instructions on how to claim and the terms and conditions which can be found here:
•YouTube Premium - www.youtube.com/intl/ALL_gb/yt/terms/pixel-5
•Google one - https://one.google.com/offer/terms-and-conditions/pixel5
•Google Play Pass - https://play.google.com/intl/ALL_uk/about/pass-offer-terms-pixel5
•Google Play Points - https://play.google.com/intl/ALL_uk/about/points-offer-terms-pixel5
•Google Stadia - https://support.google.com/stadia/answer/9789528?hl=en

 

These Google Promotion instructions and Google terms and conditions are outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption process, or any Promotional Item, subscription or product connected with the Google Promotion and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of such items.

Samsung Galaxy Tab S6 Lite Purchase for Samsung Galaxy Buds Gift-with-purchase promotion terms and conditions

Offer is Closed

This promotion is operated by Samsung Electronics (UK) Limited (“Samsung Promotion”) and is available on purchases of a Samsung Galaxy Tab S6 Lite (“Qualifying Item”) between 00:01 (BST) on 7 October 2020 and 23:59 (GMT) on 3 November 2020 from participating retailers. Eligible consumers can receive one pair of Samsung Galaxy Buds Silver (“Promotional Item”) by submitting a valid claim via https://20203.samsungpromotions.claims/tabletgwp (providing all required details and a scanned copy of their receipt). Claim within 30 days of date of purchase. Participants must be a resident (over 18 years) of or a registered company in the United Kingdom, Isle of Man, Channel Islands, or Republic of Ireland and over the age of 18 to be eligible to claim. Maximum one Promotional Item per Qualifying Item, and a maximum of 4 claims per household and 250 claims per company participant. Promotional Item and Qualifying Product are subject to availability.

Please review and comply with the Samsung Promotion instructions on how to claim and the terms and conditions which can be found here https://20203.samsungpromotions.claims/tabletgwp which are outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption process, or any Promotional Item, subscription or product connected with the Samsung Promotion and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of such items.

Samsung Galaxy A51 Purchase for Harman Kardon Citation One Smart Speaker Gift-with-purchase promotion terms and conditions

Offer is Closed

This promotion is operated by Samsung Electronics (UK) Limited (“Samsung Promotion”) and is available on purchases of a Samsung Galaxy A51 (“Qualifying Item”) between 00:01 on 7 October 2020 and 23:59 17th November 2020 from participating retailers. Eligible consumers can receive one Harman Kardon Citation One Smart Speaker, (model number HKCITAONEMKIIGRYEU) (“Promotional Item”) by submitting a valid claim at https://20203.samsungpromotions.claims/harmankardon.  IMEI number and scanned copy of their proof of purchase required to claim. Participants must be over the age of 18 and resident or a company registered in the UK or Ireland. Maximum 1 claim per Promotional Item purchased and maximum of 4 claims per household or 250 per company. Claims must be submitted between 0 and 30 days of the date of purchase. Promotional Item and Qualifying Product are subject to availability.

 

Please review and comply with the Samsung Promotion instructions on how to claim and the terms and conditions which can be found here https://20203.samsungpromotions.claims/harmankardon which are outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption process, or any Promotional Item, subscription or product connected with the Samsung Promotion and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of such items.

Samsung Tab A8 LTE with Samsung Tab 8” Book Cover gift-with-purchase promotion terms and conditions – October 2020

Promoter

1. The Samsung Tab A8 LTE with Samsung Tab 8” Book Cover gift-with-purchase (“Promotion”) is run by Hutchison 3G UK Limited of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ, trading as Three (“Three”).

Promotion Period

2.The Promotion will commence at 9:00am on 09 October 2020 and will close once the Gifts available (see 6 below) have been validly redeemed (the “Promotion Period”).

Eligibility

3.To be eligible to participate in the Promotion, you must be a resident of the United Kingdom or Northern Ireland and aged 18 or over (“Participant”).

Offer
 

4.Participants who purchase a new model of the Samsung Galaxy Tab A8 LTE on any 24-month data plan (“Promotion Product”) from Three (whether purchase is made in-store, online, or by telephone via our contact centre) within the Promotion Period are eligible to receive a Samsung Galaxy Tab 8” Book Cover (“Gift”) free of charge, subject to stock availability.
5.Delivery – Where the Promotion Product is purchased in-store the Gift will be provided in-store with the Promotion Product. Where the Promotion Product is purchased online or via our contact centre, the Gift will be delivered together with the Promotion Product.
6.Limited availability – There are a total of 1,380 Gifts to be given away as part of the Promotion. We will notify you once all Gifts have been redeemed by updating these terms and conditions.
7.Only one Gift per Promotion Product purchased. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute the Gift for a gift of equal or greater value.

Other
 

8.Delivery of the Gift (where applicable) will be to the UK or NI only postal address provided by the Participant.
9.The Promotion is not redeemable with any other offer.
10.Three reserves the right to disqualify any Participant’s entry which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.
11.If you lawfully return your Promotion Product, you must also return the Gift.
12.Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.
13.Any third-party terms and conditions relating to the Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.
14.Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering the Gift) by changing these terms and conditions.
No correspondence will be entered into by Three.
15.Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms.
16.Three cannot and does not accept responsibility for Promotion entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the
Promotion, redemption process for the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts.
17.Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

 

 

iPhone 12 offer on trade-in of selected handsets

Offer is Closed

Terms and Conditions for iPhone 12 trade-in offer.

  1. The iPhone 12 trade-in promotion (“Promotion”) is run and operated by Hutchison 3G UK Limited trading as Three, Registered Office: Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ (“Three”, “We” or “Us”). Devices traded-in under the Promotion are recycled by our trade-in partner, Redeem UK Limited, a company incorporated and registered in Scotland with company number 194216 whose registered office is at Unit 9B, Pyramids Business Park, Easter Inch, Bathgate, West Lothian EH48 2EH (“Trade-In Partner”)].

 

  1. Dates: The Promotion will commence at 08:00 on 16 October 2020 and will close at 08:00 on 13 November 2020 (the “Promotion Period”). Customers who wish to trade in their Trade-In Device (defined at paragraph 3 below) will receive a guaranteed amount (as set out in paragraph 3 below). In order to take advantage of the Promotion must register and process their trade-in order online at threetradein.co.uk or in participating Three retail stores.

Promotion Details and Eligibility

  1. To be eligible to participate in the Promotion you must trade in one of the following devices  (“Qualifying Device”)

 

       Device Model

Trade-in price from 16 October – 13 November 2020

     Apple iPhone XR 64GB

£210.00

iPhone XR 128GB

£220.00

iPhone XR 256GB

£230.00

iPhone X 64GB

£170.00

iPhone X 256GB

£190.00

Apple iPhone 8 64GB

£110.00

iPhone 8 128GB

£110.00

iPhone 8 256GB

£120.00

 

 

  1. The Promotion can be redeemed in-store at participating Three retail stores (“in-store”) and online at threetradein.co.uk (“Trade-in Site”) during the Promotion Period.

 

  1. Requirements as to the condition of all Trade-In Devices apply. In the event that a Trade-In Device is not considered eligible for this Promotion due to its condition, the Trade-In Device may be eligible for Three’s normal in-store or online trade-in programs.

 

  1. Neither Three nor our Trade-In Partner are responsible for any costs, charges and/or penalties arising before, or after, receipt of your device, or arising from any other circumstances whatsoever (together “Charges”).

 

How to trade-in: Online

  1. To trade-in online, visit the Trade-in Site and follow the instructions to trade-in and send your Trade-in Device to the Trade-in Partner.

 

  1. On receipt of your Trade-in Device, our Trade-in Partner will assess your device and make payment to you of the device’s trade-in value as determined by the Trade-in Partner, up to a maximum amount set out in Paragraph 3 above. Cashback amount paid by bank transfer (BACS).

 

  1. The valuation calculated for your cashback payment will be determined by our Trade-in Partner and will vary depending on factors including the condition and functionality of your Trade-in Device. Our Trade-in Partner will give the final decision on matters of valuation for online trade-ins. Further terms applicable to trade-ins will be made online at three.co.uk/tradein.

How to claim: In store

  1. To claim in store, take your Trade-In Device to a participating Three retail store.

 

  1. Your in-store advisor will assess your Trade-In Device and will confirm the value, up to a maximum amount as set out in Paragraph 3. The trade-in value will vary depending on factors including the condition and functionality of your Trade-in Device.

 

  1. Where your iPhone 12 is available for pre-order only, you can either:

 

  1. trade-in your Trade-In Device at the time of pre-order of your Qualifying Device and use the trade-in value against any upfront cost of the Qualifying Device or                                                                                                     
  2. keep your Trade-In Device to trade-in when you collect your Qualifying Device, in which case you will have to make payment of any upfront cost in respect of the Qualifying Device at the time of your pre-order.

 

  1. For trade-ins completed at the time of pre-order or, purchase of the Qualifying Device the trade-in value can be applied to a Gift Card or can be paid by BACS. The Gift Card can only be used in participating Three retail stores in the UK and Northern Ireland. You can use the value of the Gift Card against the up-front cost of your Qualifying Device or spend it on any other device or accessory purchases in participating Three retail stores in the UK and Northern Ireland. The Gift Card cannot be used against any recurring charges associated with your Qualifying Device or any other tariff or packages, which will be your responsibility to pay.

 

  1. For trade-ins completed after pre-order or purchase of the Qualifying device the trade-in value will be paid by bank transfer (BACS) following receipt of the Trade-in Device.

 

  1. Refunds for any iPhone 12 you purchase are subject to the contract you take out with Three for that Qualifying Device. If your iPhone 12 is determined to be faulty after purchase and you elect not to swap this for a replacement iPhone 12 you will not be entitled to receive back the value of the Gift Card as cash or in-store credit. In these circumstances we will provide you with a gift card credited with the market value of your Trade-In Device at the value determined by our Trade-In Partner as at the date you traded-in you Trade-In Device, excluding any bonus value provided under this Promotion.

 

  1. Gift Cards are not for resale and cannot be exchanged for cash or credit. No responsibility will be accepted if your Gift Card is lost, stolen or damaged.

Your Trade-In Device

  1. Your Trade-In Device must be fully functional, include the battery and be in a good condition in order to be eligible for this Promotion. A Trade-In Device will not be eligible for this Promotion if it is materially damaged. For the purposes of this Promotion “materially damaged” shall be determined exclusively by the in-store advisor and may include (but is not limited to) the following defects:
  1. An inability to power on or off                                                                         
  2. External or internal liquid damage                                                                
  3. Aesthetic damage such as a screen crack, large scratch or visible LCD screen burn  
  4. A screen which does not work or is not in-tact                                                        
  5. An inability to carry out the functionality reasonably expected of such Trade-In Device or
  6. Any other damage which materially affects the appearance or functionality of Trade-In Device.

Any Trade-In Device must be original and meet the manufacturer’s original specifications. An Instore advisor may at any time reject a Trade-In Device.

  1. You must own all rights, title and interests in your Trade-In Device. We may ask for proof of ownership

 

  1. Ownership of the Trade-in Device will pass to Three when your Trade-In Device is accepted for trade-in in store. Your device will be purchased for onward recycling by THE Trade-in Partner. The Trade-In Site is operated by our Trade-In Partner and is subject to their terms and conditions at threetradein.co.uk/Terms.aspx.

 

  1. Please remove SIM cards and SD cards before trading in your Trade-In Device. Any SIM cards or SD cards received by Three or our Trade-In Partner will be destroyed upon receipt in an appropriate manner, and, consequently cannot be returned. Neither Three nor our Trade-In Partner accepts liability in the event that any Trade-In Device received by Three containing a SIM card or SD card is lost in transit.

 

  1. Please ensure all personal data is removed from your Trade-In Device before you trade-in. This includes but is not limited to all personal details, SMS, photos, videos, games, songs or other data. Neither Three nor our Trade-In Partner will accept responsibility for the security, protection, confidentiality or use of such data. By trading in your Trade-In Device to Three or our Trade-in Partner, you agree to release Three and our Trade-in Partner from all and any losses, claims or damages with respect to the data enclosed or stored therein or on any media used in conjunction with the Trade-In Device.

 

  1. Where applicable, we recommend you take note of your IMEI number of your Trade-In Device in case there is a problem with your trade-in. Your IMEI number can generally be found at the back of your Trade-In Device under the battery or by typing in *#06#.

 

  1. If you have an activation lock (such as a PIN or password) on or a device tracker associated with your Trade-In Device you should remove this before trading-in. Each Trade-In Device should match the make and model stated when registering your trade-in in store.

 

  1. Should your trade-in contain a Trade-In Device that our Trade-In Partner is unable to process (e.g. because of activation lock or device tracker not being removed) our Trade-In Partner (or Three on behalf of our Trade-In Partner) will, where possible, endeavour to notify you of a remedy that might allow our Trade-In Partner to successfully process your Trade-In Device. If after a period of 48 hours from any such notification Three or our Trade-In Partner has received no reply from you, we reserve the right to take such legal or other collection action we deem necessary to recover the value of the Gift Card issued to you for such Trade-In Device. Any stolen, blocked, counterfeit or fake devices will be held by us or our Trade-In Partner and reported to the police and we and our Trade-In Partner may take any further action deemed necessary in such event to recover value of the Gift Card issued to you for such Trade-In Device.

Valuations

  1. Valuations are calculated by our in-store advisors for in store Trade-Ins and by our Trade-In Partner for online trade-ins who will have the final decision on matters of valuation. The criteria used to value your Trade-In Device is based on numerous factors including functionality, grading and condition. We and our Trade-In Partner may change the way in which we values devices from time to time and prices offered by us and our Trade-In Partner are subject to change at any time without notice. Changes made by our Trade-In Partner are outside of Three’s control and Three accepts no liability for such changes. No two phones are ever the same and grading varies from model to model, depending on the damage and condition. Reductions to the value of your Trade-In Device may vary depending on whether your Trade-In Device can be reused, resold or recycled.

General

  1. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in this Promotion (or any aspects of them), and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused arising out of or connected to this Promotion.

 

  1. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the Terms and Conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion) by changing these Terms and Conditions. No correspondence will be entered into by Three.

 

  1. Information that Participants supply when entering the Promotion will be used only in accordance with these Terms and Conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms.

 

  1. If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable, in whole or in part, the validity of the other provisions of these Terms and Conditions and the remainder of the provision in question will not be affected.

 

  1. These Terms and Conditions and any contract entered into between Three and you will be governed by English law.

 

 

Huawei P40 Pro 5G for Huawei Watch GT2e gift-with-purchase promotion terms and conditions

Offer is Closed

This promotion is operated by Huawei Technologies (UK) Co., Ltd (“Huawei Promotion”) and is available on purchases of a Huawei P40 Pro 5G (“Qualifying Item”) between 00:01 on 16 October 2020 and 23:59 on 12 November 2020  from participating retailers. Eligible consumers can receive one Huawei Watch GT2e Black (“Promotional Item”) by submitting a valid claim from the 31st October to the 19th December 2020. During this period, Participants must visit https://consumer.huawei.com/uk/promo/p40pro-oct on or between 31st October and 19th December to complete and submit the claim form (including providing the IMEI of the Qualifying Product, Participant’s postal address in the UK, Isle of Man, Jersey or Guernsey where the Promotional Item shall be delivered) and upload a copy of their proof of pre-order and purchase (as applicable) of the Qualifying Product from a Qualifying Retailer. Claim form information and supporting proof of purchase documents (as applicable) must be received on or before 23:59 BST 19th December to be eligible to claim the Promotional Item. See FAQs at https://consumer.huawei.com/uk/promo/p40pro-oct for details of the form of supporting documents required as evidence of purchase for each of the Qualifying Retailers and, the information to be provided as part of the claim form process.

 

Please review and comply with the Huawei Promotion instructions on how to claim and the terms and conditions which can be found here https://consumer.huawei.com/uk/promo/p40pro-oct which are outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption process, or any Promotional Item, subscription or product connected with the Huawei Technologies (UK) Co., Ltd Promotion and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of such items.

Nest Audio gift-with-purchase promotion terms and conditions – October 2020

Promoter


1. (“Promotion”) is run by Hutchison 3G UK Limited of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ, trading as Three (“Three”).


Promotion Period


2.The Promotion will commence at 00:01 on 29/10/2020 and will close once the Gifts available (see 6 below) have been validly redeemed (the “Promotion Period”).


Eligibility


3.To be eligible to participate in the Promotion, you must be a resident of the United Kingdom or Northern Ireland and aged 18 or over (“Participant”).


Offer


4.Participants who purchase a new model of the Google Pixel 5 Black or Sorta Sage, 128GB on Contract, PAYG or Business data plan (“Promotion Product”) from Three (whether purchase is made in-store, online, or by telephone via our contact centre) within the Promotion Period are eligible to receive a Nest Audio, worth £89.99RRP (“Gift”) free of charge, subject to stock availability.

5.Delivery – Where the Promotion Product is purchased in-store the Gift will be provided in-store with the Promotion Product. Where the Promotion Product is purchased online or via our contact centre, the Gift will be delivered together with the Promotion Product.

6.Limited availability – There are a total of 2,500 Gifts to be given away as part of the Promotion. We will notify you once all Gifts have been redeemed by updating these terms and conditions.

7.Only one Gift per Promotion Product purchased. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute the Gift for a gift of equal or greater value.


Other


8.Delivery of the Gift (where applicable) will be to the UK or NI only postal address provided by the Participant.

9.The Promotion is not redeemable with any other offer.

10.Three reserves the right to disqualify any Participant’s entry which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.

11.If you lawfully return your Promotion Product, you must also return the Gift.

12.Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.

13.Any third-party terms and conditions relating to the Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

14.Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering the Gift) by changing these terms and conditions. No correspondence will be entered into by Three.

15.Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms.

16.Three cannot and does not accept responsibility for Promotion entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption process for the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts.

17.Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

Huawei P30 pro and Nova 5T with Huawei Watch GT gift-with-purchase promotion terms and conditions – October 2020

Offer is Closed

Promoter


1. The Huawei P30 pro and Nova 5T with Huawei Watch GT gift-with-purchase promotion (“Promotion”) is run by Hutchison 3G UK Limited of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ, trading as Three (“Three”).


Promotion Period


2.The Promotion will commence at 9:00 on 29/10 and will close at 18:00 on 31/12 2020 or, if sooner, once the Gifts available (see 6 below) have been validly redeemed (the “Promotion Period”).


Eligibility


3.To be eligible to participate in the Promotion, you must be a resident of the United Kingdom or Northern Ireland and aged 18 or over (“Participant”).


Offer


4. Participants who purchase a new model of the Huawei P30 pro Aroura or Black 128GB or a Nova 5T Crush Blue 128GB on all data plans and Pay-G (“Promotion Product”) from Three (Retail stores only) within the Promotion Period are eligible to receive a Huawei Watch GT Black, GPS Smartwatch with 1.39" AMOLED Touchscreen (“Gift”) free of charge, subject to stock availability.

5. Delivery – the Gift will be provided in-store with the Promotion Product.

6. Limited availability – There are a total of 980 Gifts to be given away as part of the Promotion. We will notify you once all Gifts have been redeemed by updating these terms and conditions.

7. Only one Gift per Promotion Product purchased. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute the Gift for a gift of equal or greater value.


Other


8. The Promotion is not redeemable with any other offer.

9. Three reserves the right to disqualify any Participant’s entry which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.

10. If you lawfully return your Promotion Product, you must also return the Gift.

11. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.

12. Any third-party terms and conditions relating to the Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

13. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering the Gift) by changing these terms and conditions. No correspondence will be entered into by Three.

14. Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms.

15. Three cannot and does not accept responsibility for Promotion entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption process for the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts.

16. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

Huawei P40 Pro and P40 Lite 5G with Huawei Mate Pad T8 gift-with-purchase promotion terms and conditions – October 2020

Offer is Closed

Promoter


1. The Huawei P40 Pro and P40 Lite 5G with Huawei Mate Pad T8 (“Promotion”) is run by Hutchison 3G UK Limited of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ, trading as Three (“Three”).


Promotion Period


2.The Promotion will commence at 9:00 on 29/10 and will close at 18:00 on 31/12 2020 or, if sooner, once the Gifts available (see 6 below) have been validly redeemed (the “Promotion Period”).


Eligibility


3.To be eligible to participate in the Promotion, you must be a resident of the United Kingdom or Northern Ireland and aged 18 or over (“Participant”).


Offer


4. Participants who purchase a new model of the Huawei P40 Pro and P40 Lite 5G on all contract and PAYG data plans (“Promotion Product”) from Three (in-store only) within the Promotion Period are eligible to receive a Huawei Mate Pad T8 (“Gift”) free of charge, subject to stock availability.

5. Delivery – the Gift will be provided in-store with the Promotion Product.

6. Limited availability – There are a total of 2900 Gifts to be given away as part of the Promotion. We will notify you once all Gifts have been redeemed by updating these terms and conditions.

7. Only one Gift per Promotion Product purchased. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute the Gift for a gift of equal or greater value.


Other

8. The Promotion is not redeemable with any other offer.

9. Three reserves the right to disqualify any Participant’s entry which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.

10. If you lawfully return your Promotion Product, you must also return the Gift.

11. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.

12. Any third-party terms and conditions relating to the Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

13. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering the Gift) by changing these terms and conditions. No correspondence will be entered into by Three.

14. Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms.

15. Three cannot and does not accept responsibility for Promotion entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption process for the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts.

16. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

Huawei P30 lite New Edition with Huawei Freelace gift-with-purchase promotion terms and conditions – October 2020

Offer is Closed

Promoter


1. The Huawei P30 lite New Edition with Huawei Freelace (“Promotion”) is run by Hutchison 3G UK Limited of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ, trading as Three (“Three”).


Promotion Period


2. The Promotion will commence at 9:00 on 29/10 and will close at 18:00 on 31/12 2020 or, if sooner, once the Gifts available (see 6 below) have been validly redeemed (the “Promotion Period”).


Eligibility


3. To be eligible to participate in the Promotion, you must be a resident of the United Kingdom or Northern Ireland and aged 18 or over (“Participant”).


Offer


4. Participants who purchase a new model of the Huawei P30 lite New Edition on all pay monthly and pay-g data plans (“Promotion Product”) from Three (retail only) within the Promotion Period are eligible to receive a Huawei Freelace (“Gift”) free of charge, subject to stock availability.

5. Delivery – the Gift will be provided in-store with the Promotion Product.

6. Limited availability – There are a total of 1100 Gifts to be given away as part of the Promotion. We will notify you once all Gifts have been redeemed by updating these terms and conditions.

7. Only one Gift per Promotion Product purchased. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute the Gift for a gift of equal or greater value.


Other


8. Delivery of the Gift (where applicable) will be to the UK or NI only postal address provided by the Participant.

9. The Promotion is not redeemable with any other offer.

10. Three reserves the right to disqualify any Participant’s entry which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.

11. If you lawfully return your Promotion Product, you must also return the Gift.

12. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.

13. Any third-party terms and conditions relating to the Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

14. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering the Gift) by changing these terms and conditions. No correspondence will be entered into by Three.

15. Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms.

16. Three cannot and does not accept responsibility for Promotion entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption process for the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts.

17. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

Xiaomi Redmi Note 9 with Xiaomi Mi Band 5 gift-with-purchase promotion terms and conditions – October 2020

Offer is Closed

Promoter


1. The Xiaomi Redmi Note 9 with Xiaomi Mi Band 5 (“Promotion”) is run by Hutchison 3G UK Limited of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ, trading as Three (“Three”).

 

Promotion Period


2. The Promotion will commence at 9:00 on 29/10 and will close at 18:00 on 31/12 2020 or, if sooner, once the Gifts available (see 6 below) have been validly redeemed (the “Promotion Period”).


Eligibility


3. To be eligible to participate in the Promotion, you must be a resident of the United Kingdom or Northern Ireland and aged 18 or over (“Participant”).


Offer


4. Participants who purchase a new model of the Xiaomi Redmi Note 9 on all contract and PAYG data plans (“Promotion Product”) from Three (in-store only) within the Promotion Period are eligible to receive a Xiaomi Mi Band 5 Black (“Gift”) free of charge, subject to stock availability.

5. Delivery –the Gift will be provided in-store with the Promotion Product.

6. Limited availability – There are a total of 2500 Gifts to be given away as part of the Promotion. We will notify you once all Gifts have been redeemed by updating these terms and conditions.

7. Only one Gift per Promotion Product purchased. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute the Gift for a gift of equal or greater value.


Other

8. The Promotion is not redeemable with any other offer.

9. Three reserves the right to disqualify any Participant’s entry which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.

10. If you lawfully return your Promotion Product, you must also return the Gift.

11. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.

12. Any third-party terms and conditions relating to the Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

13. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering the Gift) by changing these terms and conditions. No correspondence will be entered into by Three.

14. Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms.

15. Three cannot and does not accept responsibility for Promotion entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption process for the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts.

16. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

Huawei P Smart 2020 and Y6P with Huawei Mini Speaker gift-with-purchase promotion terms and conditions – October 2020

Offer is Closed 

 

Promoter


1. The Huawei P Smart 2020 midnight black 128GB and Y6P midnight black 64GB with Huawei Mini Speaker (“Promotion”) is run by Hutchison 3G UK Limited of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ, trading as Three (“Three”).


Promotion Period


2. The Promotion will commence at 9:00 on 29/10 and will close at 18:00 on 31/12 2020 or, if sooner, once the Gifts available (see 6 below) have been validly redeemed (the “Promotion Period”).


Eligibility


3. To be eligible to participate in the Promotion, you must be a resident of the United Kingdom or Northern Ireland and aged 18 or over (“Participant”).


Offer


4. Participants who purchase a new model of the Huawei P Smart 2020 midnight black 128GB and Y6P midnight black 64GB on all contract and PAYG data plans (“Promotion Product”) from Three (in-store only) within the Promotion Period are eligible to receive a Huawei Mini Speaker (“Gift”) free of charge, subject to stock availability.

5. Delivery – the Gift will be provided in-store with the Promotion Product.

6. Limited availability – There are a total of 3100 Gifts to be given away as part of the Promotion. We will notify you once all Gifts have been redeemed by updating these terms and conditions.

7. Only one Gift per Promotion Product purchased. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute the Gift for a gift of equal or greater value.


Other

8. The Promotion is not redeemable with any other offer.

9. Three reserves the right to disqualify any Participant’s entry which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.

10. If you lawfully return your Promotion Product, you must also return the Gift.

11. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.

12. Any third-party terms and conditions relating to the Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

13. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering the Gift) by changing these terms and conditions. No correspondence will be entered into by Three.

14. Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms.

15. Three cannot and does not accept responsibility for Promotion entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption process for the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts.

16. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

Huawei 5G CPE with Google Nest Hub gift-with-purchase promotion terms and conditions – November 2020

 Offer is closed

Promoter

  1. The Huawei 5G CPE with Google Nest Hub (“Promotion”) is run by Hutchison 3G UK Limited of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ, trading as Three (“Three”).

Promotion Period

  1. The Promotion will commence at 9:00 on 06/11 and will close at 18:30 on 16/11 2020 or, if sooner, once the Gifts available (see 6 below) have been validly redeemed (the “Promotion Period”).

Eligibility

  1. To be eligible to participate in the Promotion, you must be a resident of the United Kingdom or Northern Ireland and aged 18 or over (“Participant”).

Offer

  1. Participants who purchase a new model of the Huawei 5G CPE on all contract and PAYG data plans (“Promotion Product”) from Three (whether purchase is made in-store, online, or by telephone via our contact centre) within the Promotion Period are eligible to receive a Google Nest Hub (“Gift”) free of charge, subject to stock availability.

 

  1. Delivery – Where the Promotion Product is purchased in-store the Gift will be provided in-store with the Promotion Product. Where the Promotion Product is purchased online or via our contact centre, the Gift will be delivered together with the Promotion Product.

 

  1. Limited availability – There are a total of 1000 Gifts to be given away as part of the Promotion. We will notify you once all Gifts have been redeemed by updating these terms and conditions.

 

  1. Only one Gift per Promotion Product purchased. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute the Gift for a gift of equal or greater value. 

Other

  1. Delivery of the Gift (where applicable) will be to the UK or NI only postal address provided by the Participant.

 

  1. The Promotion is not redeemable with any other offer.

 

  1. Three reserves the right to disqualify any Participant’s entry which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.

 

  1. If you lawfully return your Promotion Product, you must also return the Gift.

 

  1. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.

 

  1. Any third-party terms and conditions relating to the Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

 

  1. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering the Gift) by changing these terms and conditions. No correspondence will be entered into by Three.

 

  1. Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms.

 

  1. Three cannot and does not accept responsibility for Promotion entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption process for the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts.

 

  1. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

Black Friday Home Broadband offers

Offer is Closed

4G Hub: Offer available 13/11/20 to 07/12/20. Saving of £120 over 24 months for 4G Home Broadband with 4G Hub versus standard monthly price of £22. 24 month plans. Selected postcodes. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each April, your Monthly Charge will increase by 4.5%. See three.co.uk/terms-conditions for full T&Cs

4G Home broadband with Nest Audio Bundle. Saving of £96 over 24 months compared to standard monthly pricing. 24 month plan. Price will increase to £25 per month from 8th December 2020. Selected postcodes. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each April, your Monthly Charge will increase by 4.5%. See three.co.uk/terms-conditions for full T&Cs

4G Home broadband with Echo Show 5. Saving of £96 over 24 months compared to standard monthly pricing. 24 month plan. Price will increase to £24 per month from 8th December 2020. Selected postcodes. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each April, your Monthly Charge will increase by 4.5%. See three.co.uk/terms-conditions for full T&Cs

5G Hub Offer available 13/11/20 to 07/12/20. Saving of £120 over 24 months for 5G Home Broadband with 5G Hub versus standard monthly price £29. 24 month plans. Selected postcodes. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each April, your Monthly Charge will increase by 4.5%. See three.co.uk/terms-conditions for full T&Cs

5G Home Broadband with Apple TV. Saving of £120 over 24 months compared to standard price £36 a month with £29 upfront cost. 24 month plan. Selected postcodes. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each April, your Monthly Charge will increase by 4.5%. See three.co.uk/terms-conditions for full T&Cs

Samsung Galaxy Tab S6 Lite gift-with-purchase promotion free AKG Y500 – November 2020

Free AKG Y500 with Samsung Galaxy Tab S6 Lite gift-with-purchase promotion terms and conditions – November 2020


Promoter


1. The Free AKG Y500 with Samsung Galaxy Tab S6 Lite (“Promotion”) is run by Hutchison 3G UK Limited of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ, trading as Three (“Three”).


Promotion Period


2.The Promotion will commence at 08:00 on 13/11/2020 and will close once the Gifts available (see 6 below) have been validly redeemed (the “Promotion Period”).


Eligibility


3.To be eligible to participate in the Promotion, you must be a resident of the United Kingdom or Northern Ireland and aged 18 or over (“Participant”).


Offer


4.Participants who purchase a new model of the Samsung Galaxy Tab S6 Lite 64GB on all contract and PAYG data plans (“Promotion Product”) from Three (whether purchase is made in-store, online, or by telephone via our contact centre) within the Promotion Period are eligible to receive a AKG Y500 Wireless Headphones, black (“Gift”) free of charge, subject to stock availability in store.


5.Delivery – Where the Promotion Product is purchased in-store the Gift will be provided in-store with the Promotion Product. Where the Promotion Product is purchased online or via our contact centre, the Gift will be delivered together with the Promotion Product.


6.Limited availability – There are a total of 1000 Gifts to be given away as part of the Promotion. We will notify you once all Gifts have been redeemed by updating these terms and conditions.


7.Only one Gift per Promotion Product purchased. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute the Gift for a gift of equal or greater value.

Other

8.Delivery of the Gift (where applicable) will be to the UK or NI only postal address provided by the Participant.


9.The Promotion is not redeemable with any other offer.


10.Three reserves the right to disqualify any Participant’s entry which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.


11.If you lawfully return your Promotion Product, you must also return the Gift.


12.Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.


13.Any third-party terms and conditions relating to the Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.


14.Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering the Gift) by changing these terms and conditions. No correspondence will be entered into by Three.


15.Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms.


16.Three cannot and does not accept responsibility for Promotion entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption process for the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts.


17.Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

Black Friday 2020

Offer is Closed

iPhone 11 64GB Unlimited data - save £168 Offer available between 13/11/2020 and 07/12/2020. Saving of £168 over 24 months versus previous price between 29/10/2020 and 12/11/2020.

 

iPhone SE 64GB Unlimited data - save £168 Offer available between 13/11/2020 and 07/12/2020. Saving of £168 over 24 months versus previous price between 22/07/2020 and 12/11/2020.

 

Samsung Galaxy S20 5G Unlimited data - save £312 Offer available between 13/11/2020 and 07/12/2020. Saving of £312 over 24 months versus previous price between 29/10/2020 and 12/11/2020.

 

Samsung Galaxy A71 Unlimited data - save £72 Offer available between 13/11/2020 and 07/12/2020. Saving of £72 over 24 months versus previous price between 16/07/2020 and 12/11/2020.

 

Samsung Galaxy S20+ Unlimited data - save £198 Offer available between 13/11/2020 and 07/12/2020. Saving of £198 over 24 months versus previous price between 23/08/2020 and 12/11/2020.

 

Purchase the Google Pixel 5 between 00:01 on 29/10/2020 and 23:59 on 31/12/2020 and you’ll receive a Nest Audio on us, while stocks last rrp £89.99. See http://www.three.co.uk/terms-conditions/google-pixel-5-nest-audio-gift-with-purchase for full T&Cs.

Purchase the Samsung Galaxy Tab S6 Lite from 08:00 on 13/11/2020 and you’ll receive a set of AKG headphones, on us. While stocks last. See http://www.three.co.uk/terms-conditions/samsung-galaxy-tab-s6-lite-gwp-free-akg-y500-nov20 for full T&Cs.

Black Friday Home Broadband offers

4G Hub: Offer available 13/11/20 to 07/12/20. Saving of £120 over 24 months for 4G Home Broadband with 4G Hub versus standard monthly price of £22. 24 month plans. Selected postcodes.

4G Home broadband with Nest Audio Bundle. Saving of £96 over 24 months compared to standard monthly pricing. 24 month plan. Price will increase to £25 per month from 8th December 2020. Selected postcodes.

4G Home broadband with Echo Show 5. Saving of £96 over 24 months compared to standard monthly pricing. 24 month plan. Price will increase to £24 per month from 8th December 2020. Selected postcodes

5G Hub Offer available 13/11/20 to 07/12/20. Saving of £120 over 24 months for 5G Home Broadband with 5G Hub versus standard monthly price £29. 24 month plans. Selected postcodes.

5G Home Broadband with Apple TV. Saving of £120 over 24 months compared to standard price £36 a month with £29 upfront cost. 24 month plan. Selected postcodes.

 

Advertised prices includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each April, your Monthly Charge will increase by 4.5%. See three.co.uk/terms for full T&Cs.

OnePlus N100 with Bullets Z Headphones gift-with-purchase promotion terms and conditions – November 2020

Promoter

  1. The OnePlus N100 with Bullets Z headphones gift (“Promotion”) is run by Hutchison 3G UK Limited of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ, trading as Three (“Three”).

Promotion Period

  1. The Promotion will commence at 09:00 on 20 November 2020 and will close once the Gifts available (see 6 below) have been validly redeemed (the “Promotion Period”).

Eligibility

  1. To be eligible to participate in the Promotion, you must be a resident of the United Kingdom or Northern Ireland and aged 18 or over (“Participant”).

Offer

  1. Participants who purchase a new model of the OnePlus N100 Midnight Frost on any 24-month data plan (“Promotion Product”) from Three (whether purchase is made in-store, online, or by telephone via our contact centre) within the Promotion Period are eligible to receive a OnePlus Bullets Z headphones] (“Gift”) free of charge, subject to stock availability.

 

  1. Delivery – Where the Promotion Product is purchased in-store the Gift will be provided in-store with the Promotion Product. Where the Promotion Product is purchased online or via our contact centre, the Gift will be delivered together with the Promotion Product.

 

  1. Limited availability – There are a total of 2000 Gifts to be given away as part of the Promotion. We will notify you once all Gifts have been redeemed by updating these terms and conditions.

 

  1. Only one Gift per Promotion Product purchased. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute the Gift for a gift of equal or greater value. 

Other

  1. Delivery of the Gift (where applicable) will be to the UK or NI only postal address provided by the Participant.

 

  1. The Promotion is not redeemable with any other offer.

 

  1. Three reserves the right to disqualify any Participant’s entry which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.

 

  1. If you lawfully return your Promotion Product, you must also return the Gift.

 

  1. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.

 

  1. Any third-party terms and conditions relating to the Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

 

  1. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering the Gift) by changing these terms and conditions. No correspondence will be entered into by Three.

 

  1. Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See three.co.uk/terms-conditions

 

  1. Three cannot and does not accept responsibility for Promotion entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption process for the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts.

 

  1. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

Xiaomi Mi 10T Pro with free Premium Service promotion terms and conditions

This promotion is operated by Xiaomi Technology UK Limited. “Xiaomi Promotion” and is available on purchase of a Xiaomi Mi 10T Pro (“Qualifying Item”) between 00:00 on 26 October 2020 and 23:59 on 26 January 2022. Eligible consumers automatically receive Xiaomi’s Premium Service entitling them to 3 years warranty and are entitled to a one-time (1) free screen repair service at the local Xiaomi´s service center in the event of accidental damage within six (6) months of purchase (“Promotional Item”).. In order to benefit from the Promotional Item, Consumers must contact the Xiaomi Customer Support. Proof of purchase may be requested. Please see Xiaomi’s website https://www.mi.com/uk/service/support/mi10t-extend-warranty.html for full terms and conditions. Qualifying Product are subject to availability.

Please review and comply with the Xiaomi Promotion instructions on how to claim and the terms and conditions which can be found here; https://www.mi.com/uk/service/support/mi10t-extend-warranty.html, which are outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption process, or any Promotional Item, subscription or product connected with the Xiaomi Promotion and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of such items

Business Boost 2020 promotion – November 2020

1. Promoter: The Three  Business Boost offer (“Promotion”) is operated by Hutchison 3G UK Limited t/a Three (company number: 03885486) with registered office: Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ (“Three”, “We” or “Us”).


2. Dates: This Promotion will run from 27 November 2020 at 09:00 (GMT) and will close at 23:59GMT on 26 March 2021 or, if sooner, once the Boost Packs available (see 4 and 6 below) under the Promotion have been validly redeemed.  It may be withdrawn by Three at any time by updating these terms and conditions, but this will not affect any Boost Packs purchased under this Promotion prior to such withdrawal.


3. Eligibility: To participate you must a UK registered limited company, sole trader, partnership or registered charity named (“Participant”). The representative applying must be aged 18 years or older and be authorised to transact on behalf of the Participant named on the Promotion application. Participants may be: 

   •  a new Three customer purchasing a Three business mobile plan  for the first time; or

   •  an existing Three business customer renewing a Three business mobile connection on or
      after expiry of your current Three contract (in which case renewed connections may be
      included in connections within a Boost Pack under this Promotion) and/or purchasing
      additional connections for a Three business account.

 

4. Offer: Participants can purchase 10 SIM-only 2GB Business connections from Three for a total of £20 per month (“Boost Pack”). Each Boost Pack connection comes with a monthly allowance of 2GB data and Unlimited minutes and texts, and is subject to Three’s Terms and Conditions governing the use of Three Services for business (“Terms of Service”). 


5. How to claim: Visit a participating Three store or call our contact centre by phone or webchat with your business details ready. Three’s usual account creation processes and requirements apply, which may include credit check and business validation. 


6. Availability: Maximum 2020 Boost Packs available (each comprising ten (10) connections to 2GB data plans on 1-month SIM-only contracts). We will notify you once all Boost Packs have been redeemed by updating these terms and conditions. Maximum one Boost Pack per Participant. Boost Pack connections must be associated to a single business account. Boost Packs are non-transferable, and there is no cash alternative.

  
7. How it works


a. We will issue the Boost Pack SIMs and activate connections to the Participant’s business account.

b. Each Boost Pack connection will be carry a monthly recurring charge of £2 (subject to any in-contract price changes in accordance with the Terms of Service), which will be shown on monthly bill for the Participant’s business account. Additional service elements (such as extra allowances and add-ons and chargeable events for international minutes, roaming allowances and bundled services) are not included in the Boost Pack allowance and are chargeable in accordance with the Terms of Service.

c. Additional connections in excess of the Boost Pack allocation are available subject to Three’s prevailing standard business prices and any multiple line discounts.

d. Existing Three business customers whose minimum contract term for existing connections has expired can renew their contract under this Promotion, subject to taking the full Boost Pack allocation of 10 connections. 

e. After purchase each Boost Pack connection is treated independently and subject to a separate contract. You can upgrade one or more Boost Pack connections to a higher tier data plan at any time. You can cancel one or more of your Boost Pack connections on 30 days’ notice at any time. Remaining Boost Pack connections (not upgraded or renewed) will continue to be charged to your account at £2 per connection per month. 


8. What else applies? 

a. The Promotion pricing applies for as long as the Participant maintains their connections on the 2GB Three business plan. If you cancel or change to another Three plan at any time, you will be offered Three’s then current pricing on your chosen plan and will lose the Promotion discount for the connections cancelled or changed. Plans purchased under the Promotion are not subject to annual price increases on the monthly recurring cost.

b. Any existing connections within their minimum contract term are not eligible for inclusion under the Promotion as part of the Boost Pack connections. 

c. Eligibility for any business plan is subject to status and credit checks. An application for the Promotion does not guarantee you will be approved to receive a Boost Pack or any other Three business plan. The Terms of Service apply to all connections taken under this Promotion.

d. Payment by direct debit is required to participate in the Promotion. If you do not or cease to pay for your Three services by direct debit you may not be eligible to participate in this Promotion.


9. Legal stuff

a. The Promotion is not redeemable with any other offer. 

b. Three reserves the right to disqualify any Participant’s application which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of the Promotion. 

c. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims for under  this Promotion, including, without limitation, to require further verification as to the identity of a Participant and its representatives. 

d. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede it) by changing these terms and conditions. No correspondence will be entered into by Three. 

e. Information that Participants provide when participating in this Promotion will be used by Three to fulfil this Promotion and any contract you choose to enter into with Three as a result. Such use will be in accordance with these terms and conditions and subject to Three’s Privacy policy, and Three’s Privacy Notice contained in Section 13 of the Terms of Service, which can be viewed at three.co.uk/terms). 

f. Three cannot and does not accept responsibility for Promotion applications lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the application process for the Promotion. 

g. Participation in the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

Samsung Blue Rewards 2020 Cashback promotion terms and conditions

Offer is Closed

This promotion is operated by Samsung Electronics (UK) Limited (“Samsung Promotion”) and is available on purchases of a selected Samsung products (“Qualifying Item”) between 09:00 on 3 December 2020 and 23:59 on 25 December 2020. Eligible consumers can receive cashback from Samsung after purchase of a Qualifying Item by submitting a valid claim to Samsung via https://20203.samsungpromotions.claims/cashback-offer within 30 days of the date of purchase, with the last possible date of claim being 23 January 2021. The Qualifying Items available from Three and corresponding cashback rewards are set out in the table below.

 

Purchased Device

Cashback

Galaxy Note20 Ultra 5G

£100

Galaxy Note20

£100

Galaxy S20 FE 5G

£100

Galaxy S20 FE 4G

£100

Galaxy A71

£80

Galaxy A51

£80

Galaxy Tab S7+ 5G

£120

Tab S7 LTE

£100

Tab S6 Lite LTE

£60

Galaxy Book S

£150

Galaxy Watch3

£50

 

If a customer purchases two Qualifying Items, they will receive an one additional cashback reward of £30 in addition to the cashback sum specified for each Qualifying Item purchased. To be eligible to participate in the Promotion you must be a registered company in UK, Channel Islands, Isle of Man and Republic of Ireland or resident in those locations and  over the age of 18. Maximum 4 Claims per household and 250 per registered business. Qualifying Items are subject to availability.

 

Please review and comply with the Samsung Promotion instructions on how to claim and the terms and conditions which can be found here www.samsung.com/uk/cashback-offer/ which are outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption process, or any Promotional Item, subscription or product connected with the Samsung Limited Promotion and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of such items.

Samsung S7 Tab with Keyboard GWP – December 2020

Promoter


1. The Samsung Galaxy Tab S7 with free Samsung Galaxy Tab S7 Keyboard (“Promotion”) is run by Hutchison 3G UK Limited of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ, trading as Three (“Three”).


Promotion Period


2.The Promotion will commence at 09:00 on 8 December 2020 and will close once the Gifts available (see 6 below) have been validly redeemed (the “Promotion Period”).


Eligibility


3.To be eligible to participate in the Promotion, you must be a resident of the United Kingdom or Northern Ireland and aged 18 or over (“Participant”).


Offer


4.Participants who purchase a new model of the Samsung Galaxy Tab S7 Black on any 24-month Mobile Broadband data plan (“Promotion Product”) from Three (whether purchase is made in-store, online, or by telephone via our contact centre) within the Promotion Period are eligible to receive a Samsung Galaxy Tab S7 Keyboard (“Gift”) free of charge, subject to stock availability.

5.Delivery – Where the Promotion Product is purchased in-store the Gift will be provided in-store with the Promotion Product. Where the Promotion Product is purchased online or via our contact centre, the Gift will be delivered together with the Promotion Product.

6.Limited availability – There are a total of 120 Gifts to be given away as part of the Promotion. We will notify you once all Gifts have been redeemed by updating these terms and conditions.

7.Only one Gift per Promotion Product purchased. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute the Gift for a gift of equal or greater value.


Other


8.Delivery of the Gift (where applicable) will be to the UK or NI only postal address provided by the Participant.

9.The Promotion is not redeemable with any other offer.

10.Three reserves the right to disqualify any Participant’s entry which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.

11.If you lawfully return your Promotion Product, you must also return the Gift.

12.Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.

13.Any third-party terms and conditions relating to the Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

14.Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering the Gift) by changing these terms and conditions. No correspondence will be entered into by Three.

15.Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms.

16.Three cannot and does not accept responsibility for Promotion entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption process for the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts.

17.Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

Winter sale 2021

Unlimited data 24 month SIM Only with 6 months half price.

Advertised monthly cost of £10 payable in first 6 months, increasing to full monthly price of £20 from month 7, with these Monthly Charges increasing by 4.5% each April. Offer available on our 24 month Unlimited data SIM-Only plan. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Unlimited UK data use. Compatible with our 5G mobile network as it rolls out in your area. Compatible device required. See three.co.uk/5G

 

iPhone 12 64GB, 1GB data with 6 months half price. 

Advertised monthly cost of £24.50 payable in first 6 months, increasing to full monthly price of £49 from month 7, with these Monthly Charges increasing by 4.5% each April. Offer available on iPhone 12 64GB on our 24 month 1GB data plan. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. See three.co.uk/terms-conditions. Compatible with our 5G mobile network as it rolls out in your area. See three.co.uk/5G

 

 

iPhone 11 64GB, 1GB data with 6 months half price. 

Advertised monthly cost of £19 payable in first 6 months, increasing to full monthly price of £38 from month 7, with these Monthly Charges increasing by 4.5% each April. Offer available on iPhone 11 64GB on our 24 month 1GB data plan. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. See three.co.uk/terms.

 

 

Samsung Galaxy S20 FE 4G, 1GB data with 6 months half price and free Galaxy Watch Active. 

Advertised monthly cost of £14.50 payable in first 6 months, increasing to full monthly price of £29 from month 7, with these Monthly Charges increasing by 4.5% each April. Offer available on our Samsung Galaxy S20 FE 4G 24 month 1GB data plan. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. See three.co.uk/terms. Samsung Galaxy Watch Active promoter: Samsung Electronics (UK) Limited Purchase Samsung Galaxy S20 FE 4G/5G between 24th December 2020 and 12th January 2021 and claim through the Samsung Members App from Samsung Electronics (UK) Limited between 24th December 2020 and 11th February 2021. See https://www.samsung.com/uk/offer/watch-active-offer for full T&Cs.

 

Samsung Galaxy S20 FE 4G, 1GB data with 6 months half price. 

 Advertised monthly cost of £14.50 payable in first 6 months, increasing to full monthly price of £29 from month 7, with these Monthly Charges increasing by 4.5% each April. Offer available on our Samsung Galaxy S20 FE 4G 24 month 1GB data plan. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. See three.co.uk/terms.

 

 

PAYG 20GB Data Pack

Data Pack lasts 1 month. See terms at three.co.uk/paygSIM

Samsung Galaxy S21 Series Preorder for Samsung Galaxy Buds Live or Samsung Galaxy Buds Pro & Samsung SmartTag Gift-with-purchase promotion terms and conditions

This promotion is operated by Samsung Electronics (UK) Limited (“Samsung Promotion”) and is available on preorders of a new Samsung Galaxy S21 5G, S21+ 5G or S21 Ultra 5G  (“Qualifying Item”) between 15:00 (GMT) on 14 January 2021 and 23:59 (GMT) on 28th January 2021 from participating retailers. Eligible consumers can receive one the Samsung rewards shown in Table 1 below (“Promotional Item”) by submitting a valid claim after receipt of Qualifying Item via Samsung’s website www.samsungpromotions.claims/janpreorder. Claims must be submitted between 00:01 (GMT) on 28 January 2021 and 23:59 (GMT) on 27 February 2021. UK, Isle of Man, Channel Islands or ROI residents (18+) only or registered companies. Maximum 1 claim per Qualifying Item purchased and a maximum of 250 claims per company.  Promotional Item and Qualifying Product are subject to availability.

Table 1 – Qualifying Items and corresponding Promotional Item

 

Qualifying Item

SKU

Corresponding reward

Samsung Galaxy S21 5G

SM-G991B

Galaxy Buds Live (Black) - SM-R180NZKAEUA

and

SmartTag (Black) – EI-T5300BBEGEU

Samsung Galaxy S21+ 5G

SM-G996B

Samsung Galaxy S21 Ultra 5G

SM-G998B

Galaxy Buds Pro (Black) - SM-R190NZKAEUA

and

SmartTag (Black) – EI-T5300BBEGEU

Please review and comply with the Samsung Promotion instructions on how to claim and the terms and conditions which can be found here www.samsung.com/uk/galaxy-s-preorder/terms/, which are outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption process, or any Promotional Item, subscription or product connected with the Samsung Promotion and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of such items.

Samsung Galaxy S21 5G, S21+ 5G and S21 Ultra 5G trade-in boost offer

About these Terms

  1. These Terms and Conditions govern the terms on which customers who purchase a Samsung Galaxy S21 5G (128GB/256GB), S21+ 5G (128GB/256GB) or S21 Ultra 5G (128GB/256GB) on any PAYG or any service plan from Three (“New Device”) are eligible to claim an additional £170 (“Reward”) on top of the standard trade-in value of their old device (“Promotion”).
  2.  The Promotion is run and operated by Hutchison 3G UK Limited trading as Three, a company registered in England and Wales with company number 03885486 whose registered office is at Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ (“Three”, “We” or “Us”). Devices traded-in under the Promotion are recycled by our trade-in partner, Ingram Micro Services Limited, a company registered in England and Wales with company number 03591124 whose registered office is at Communications House, Vulcan Road North, Norwich, Norfolk (“Trade-In Partner”).

Promotion period

  1. The Promotion will commence at 00:00 on 14 January 2021 and will close at 59 on 31 March 2021 (the “Promotion Period”). Trade-in claims must be submitted online via the Three Recycle website at https://recycle.three.co.uk/ (“Trade-In Site”) by 23.59 on 14 April 2021. Whilst Three has taken steps to anticipate demand for the Promotion, Three reserves the right to end the Promotion earlier in the event demand is unexpectedly high.

Eligibility for the Promotion

  1. The Promotion is available to any Three customer who purchases (including upgrades to) a New Device online,                                                                                                                                                                     via the Three website (www.three.co.uk), in  any Three store or via the Three customer contact centre within the Promotion Period. Purchases made via any third party (e.g. via any third party website) shall not be eligible..

 

  1. To be eligible to claim the Reward, customers must trade-in a device by 00:59 on 14 April 2021 which meets the following criteria:                                                                                                                                                                              
  1. it is a device which can be recycled by our Trade-In Partner (customers can check whether their device can be recycled via the Trade-In Site, or by clicking here); and
  2.  the device must also meet the conditions set out in the Three Recycle Terms & Conditions (“Trade-In Conditions”), i.e. it must be functional, complete and in good order. The Trade-In Conditions can be found here.

How to claim

  1. You will need to have received your New Device before claiming your Reward. Once you have your New Device, go to https://recycle.three.co.uk/ and follow the trade-in instructions, using the IMEI number of your New Device as the promo code. You must purchase your New Device by 23:59 on 31 March 2021 and claim your Reward by 23:59 on 14 April 2021.
  2. Once you have submitted your claim, you will then need to send your old device to the Trade-In Partner to claim your Reward and trade-in value. Further details on sending your device are set out in the Trade-In Conditions.
  3. On receipt of your old Device, our Trade-In Partner will assess your device and determine the trade-in value of your device as set out in the Trade-In Conditions.
  4. The Trade-In Partner will pay the Reward to you at the same time as the trade-in value (as determined by, and in accordance with, the Trade-In Conditions).

General

  1. Refunds for any New Device you purchase are subject to the contract you take out with Three for that New Device.
  2. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in this Promotion (or any aspects of them), and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused arising out of or connected to this Promotion.
  3. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the Terms and Conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion) by changing these Terms and Conditions. No correspondence will be entered into by Three.
  4. Information that Participants supply when entering the Promotion will be used only in accordance with these Terms and Conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See co.uk/terms.
  5. If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable, in whole or in part, the validity of the other provisions of these Terms and Conditions and the remainder of the provision in question will not be affected.
  6. In the event of any conflict or inconsistency between these Terms and Conditions and the Trade-In Conditions, these Terms and Conditions shall prevail.
  7. These Terms and Conditions and any contract entered into between Three and you will be governed by English law

Huawei P40 Lite 5Ggift-with-purchase promotion terms and conditions – January 2021

Promoter

  1. The Huawei P40 Lite 5Ggift-with-purchase promotion (“Promotion”) is run by of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ, trading as Three (“Three”).

Promotion Period

  1. The Promotion will commence at 09:00 on 21/01/2021 and will close once the Gifts available (see 6 below) have been validly redeemed (the “Promotion Period”).

Eligibility

  1. To be eligible to participate in the Promotion, you must be a resident of the United Kingdom or Northern Ireland and aged 18 or over (“Participant”).

Offer

  1. Participants who purchase a new model of the Huawei P40 Lite 5G on any 24 month consumer data plan (“Promotion Product”) from Three (whether purchase is made ) within the Promotion Period are eligible to receive a Huawei Matepad T8 Wi-Fi 16 GB in Deep Sea Blue and Huawei FreeBuds 3 in white combined ] (“Gift”) free of charge, subject to stock availability.
  1. Delivery – Where the Promotion Product is purchased in-store the Gift will be provided in-store with the Promotion Product. Where the Promotion Product is purchased online or via our contact centre, the Gift will be delivered together with the Promotion Product.
  1. Limited availability – There are a total of 400 Gifts to be given away as part of the Promotion.
  1. Only one Gift per Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute the Gift for a gift of equal or greater value.
  1. This Promotion is not available for business customers.

Other

  1. Delivery of the Gift (where applicable) will be to the UK or NI only postal address provided by the Participant.
  1. The Promotion is not redeemable with any other offer.
  1. Three reserves the right to disqualify any Participant’s entry which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.
  1. If you lawfully return your Promotion Product, you must also return the Gift.
  1. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.
  1. Any third-party terms and conditions relating to the Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.
  1. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering the Gift) by changing these terms and conditions. No correspondence will be entered into by Three.
  1. Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms-conditions
  1. Three cannot and does not accept responsibility for Promotion entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption process for the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts. 
  2. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

Huawei Mate 40 Pro 5G and Huawei P40 Pro 5G gift-with-purchase promotion terms and conditions – January 2021

Promoter

  1. The Huawei Mate 40 Pro 5G and Huawei P40 Pro 5G gift-with-purchase promotion (“Promotion”) is run by of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ, trading as Three (“Three”).

Promotion Period

  1. The Promotion will commence at 09:00 on 22/01/2021 and will close once the Gifts available (see 6 below) have been validly redeemed (the “Promotion Period”).

Eligibility

  1. To be eligible to participate in the Promotion, you must be a resident of the United Kingdom or Northern Ireland and aged 18 or over (“Participant”).

Offer

  1. Participants who purchase a new model of the [ Huawei Mate 40 Pro 5G or Huawei P40 Pro 5G on any 24 month consumer tariff data plan (“Promotion Product”) from Three (whether purchase is made ) within the Promotion Period are eligible to receive a Huawei Matepad T8 Wi-Fi 16 GB in Deep Sea Blue [] (“Gift”) free of charge, subject to stock availability.   
  2.  Delivery – Where the Promotion Product is purchased in-store the Gift will be provided in-store with the Promotion Product. Where the Promotion Product is purchased online or via our contact centre, the Gift will be delivered together with the Promotion Product.
  1. Limited availability – There are a total of 1900 Gifts to be given away as part of the Promotion. 
  1. Only one Gift per Promotion Product Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute the Gift for a gift of equal or greater value. 
  1. This Promotion is not available for business customers.

Other

  1. Delivery of the Gift (where applicable) will be to the UK or NI only postal address provided by the Participant.
  1. The Promotion is not redeemable with any other offer.
  1. Three reserves the right to disqualify any Participant’s entry which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.
  1. If you lawfully return your Promotion Product, you must also return the Gift.
  1. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.
  1. Any third-party terms and conditions relating to the Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.
  1. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering the Gift) by changing these terms and conditions. No correspondence will be entered into by Three.
  1. Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See three.co.uk/terms-conditions.
  1. Three cannot and does not accept responsibility for Promotion entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption process for the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts.
  1. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

Samsung Galaxy S21, S21+ and S21 Ultra Purchase for Samsung Galaxy Buds Live Gift-with-purchase promotion terms and conditions

This promotion is operated by Samsung Electronics (UK) Limited (Samsung Promotion) and is available on purchases of a Samsung Galaxy S21, S21+ and S21 Ultra on any Consumer or Business Tariffs (“Qualifying Item”) between 9:00 on 29/01/2021 and 23:59 on 25/02/2021 from participating retailers. Eligible consumers can receive one Samsung Galaxy Buds Live in Black (“Promotional Item”) by submitting a valid claim to Samsung Electronics (UK) Limited Consumer customers need to include proof of purchase and all other required information via the Benefits section of the pre-installed Samsung Members. Business Customers need to go to www.samsungpromotions.claims/galaxys21buds and fill out the required information to claim their gift. Claimants can make up to 1 claim per promotional item and a maximum of 4 per household  Promotional Item and Qualifying Product are subject to availability.

 

Please review and comply with the Samsung Electronics (UK) Limited Promotion instructions on how to claim and the terms and conditions which can be found here http://www.samsung.com/uk/galaxy-s21-buds-offer/terms/ which are outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption process, or any Promotional Item, subscription or product connected with the Samsung Electronics (UK) Limited Promotion and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of such items.

 

 

 

 

Samsung Galaxy Tab S7+ with Keyboard gift-with-purchase promotion terms and conditions – January 2021

Promoter

  1. The Samsung Galaxy Tab S7+ with free Samsung Galaxy Tab S7+ Keyboard (“Promotion”) is run by Hutchison 3G UK Limited of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ, trading as Three (“Three”).

Promotion Period

  1. The Promotion will commence at 09:00 on 29 January 2021 and will close once the Gifts available (see 6 below) have been validly redeemed (the “Promotion Period”).

Eligibility

  1. To be eligible to participate in the Promotion, you must be a resident of the United Kingdom or Northern Ireland and aged 18 or over (“Participant”).

Offer

  1. Participants who purchase a new model of the Samsung Galaxy Tab S7+ Black on any 24-month Mobile Broadband data plan (“Promotion Product”) from Three (whether purchase is made in-store, online, or by telephone via our contact centre) within the Promotion Period are eligible to receive a Samsung Galaxy Tab S7+ Keyboard (“Gift”) free of charge, subject to stock availability.

 

  1. Delivery – Where the Promotion Product is purchased in-store the Gift will be provided in-store with the Promotion Product. Where the Promotion Product is purchased online or via our contact centre, the Gift will be delivered together with the Promotion Product.

 

  1. Limited availability – There are a total of 120 Gifts to be given away as part of the Promotion. We will notify you once all Gifts have been redeemed by updating these terms and conditions.

 

  1. Only one Gift per Promotion Product purchased. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute the Gift for a gift of equal or greater value. 

Other

  1. Delivery of the Gift (where applicable) will be to the UK or NI only postal address provided by the Participant.

 

  1. The Promotion is not redeemable with any other offer.

 

  1. Three reserves the right to disqualify any Participant’s entry which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.

 

  1. If you lawfully return your Promotion Product, you must also return the Gift.

 

  1. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.

 

  1. Any third-party terms and conditions relating to the Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

 

  1. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering the Gift) by changing these terms and conditions. No correspondence will be entered into by Three.

 

  1. Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See three.co.uk/terms-conditions

 

  1. Three cannot and does not accept responsibility for Promotion entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption process for the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts.

 

  1. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

Zipcar for business terms and conditions

These Zipcar for Business Terms and Conditions (the "Terms"), as they may be amended from time to time, governs the relationship between Zipcar (UK) Limited ("Zipcar") and any business (each, a "Business") utilising Zipcar's "Zipcar for Business" services (the "Z4B Services").

  1. Term of Z4B Services.

The initial term of the Z4B Services will commence on the date that the Business' application is accepted by Zipcar and, unless terminated earlier in accordance herewith, will continue for a period of one (1) year. The Z4B Services will automatically renew for successive one (1) year periods unless either party gives the other written notice of termination at least thirty (30) days prior to the end of the then current term.

  1. Zipcar Membership/Responsibility for Payments:

Each employee of the Business that is a Zipcar member in good standing and is approved by Business for inclusion in Business's use of the Z4B Services program shall be eligible to use Zipcar vehicles (an "Eligible Member") at the business usage rates set forth here and subject to Zipcar's then current policies and procedures, including without limitation the terms and conditions of Zipcar's then current member agreement. To become a Zipcar member, an employee of Business shall complete Zipcar's membership application at www.zipcar.com and, if approved for membership by Zipcar, shall enter into Zipcar's member agreement in the form set forth here. Zipcar may revise the membership application and member agreement from time to time in its sole discretion.

Business will be responsible for all use of the Z4B Services under its account. Business will be responsible for and shall pay all annual account, registration and similar fees, driving charges, costs, additional charges, damage fees, fines, tolls or other amounts they may be due (collectively, "Charges") for its Eligible Members and Business under the member agreement and/or these Terms. For purposes of the member agreement, Business will be deemed the "First Member" and Business' Eligible Members will be deemed "Associate Members," as each term is defined in the member agreement.

  1. Administration; Marketing:

Business will assign an administrator who will be the point of contact for approving or denying employees of Business who apply for membership, as well as promptly removing employees who cease to be employees of Business, and for billing matters. In addition, Business shall designate a marketing coordinator to coordinate the marketing and promotion of the Zipcar's Z4B Services to Business' employees. Business shall promote the Zipcar service as may be mutually agreed by the parties, including but not limited to an email distribution welcoming employees to join Zipcar, inclusion in Business' publications and employee benefits collateral, link to Zipcar's web site on Business' website and quarterly onsite promotions. Business may create co-branded marketing materials at Business' expense upon mutual written agreement of the parties, subject to Business' compliance with Zipcar's co-branding guidelines and Zipcar's review and approval prior to dissemination.

  1. Publicity; Use of Names/Trademarks.

Zipcar may release a press release announcing the parties' relationship hereunder with the prior consent of Business, which shall not be unreasonably withheld. Unless otherwise expressly permitted in these Terms, neither party will use the other party's name, logos, trademarks or service marks in any manner without the other party's prior written approval. Business hereby gives Zipcar the right to use Business' name, logos, trademarks and service marks (i) to create marketing and advertising materials for Business to use to promote the Z4B Services to Business' employees and (ii) on Zipcar's customer list which may be displayed on Zipcar's website and in other publications. Business agrees to use reasonable best efforts to notify Zipcar at least one week in advance of an written article, television story, or other third party publication being released in which Business has discussed or plans to discuss its car sharing program and/or Zipcar, to provide Zipcar with a copy of the publication at least one week before its release, and to have the publisher make such modifications as Zipcar may reasonably request.

  1. Relationship of the Parties.

The relationship of the parties is solely that of independent contractors. Neither party will have any authority to contract with third parties on behalf of the other party or to expressly or impliedly represent that it has any such authority, to any person. Business agrees that Zipcar shall be the only car sharing service promoted and used by Business.

  1. Payment Terms.

Business hereby agrees that all fees payable to Zipcar by Business may be charged by Zipcar to the credit card account(s) on file with Zipcar upon such fees becoming due. In all other circumstances, any fees due hereunder shall be payable within fourteen (14) days from the date of Zipcar's invoice. If Business fails to make timely payment, then (i) Zipcar may suspend or terminate Business' and its Eligible Members use of the Z4B Services, and (ii) interest will accrue on all amounts due from the original date due to the date paid, at the Bank of England base rate + 8%, as per the Late Payment of Commercial Debts (Interest) Act 1998. Business will pay VAT and all taxes or other governmental charges (including import duties) levied in connection with the use of the Z4B Services (except taxes on net income of Zipcar). Where a credit history has not been established, Zipcar reserves the right to request a copy of the Business' owner's passport, two trade references and two proofs of the business address (not more than 2 months old) before confirming bookings greater than 3 days in length.

  1. LIMITATION OF LIABILITY.
    1. Subject to clause 7.5 below, Zipcar shall not be responsible for any loss of, or damage to, any goods in or on the vehicle or in or on any third party vehicle (unless any loss or damage is due to our negligence or failure to carry out our responsibility).
    2. Subject to 7.5 below, Zipcar shall not be responsible for any personal injury or death in relation to you or any third party arising from the use of a Zipcar vehicle.
    3. Subject to clause 7.5 below, Zipcar shall not liable under or in connection with this Agreement whether for tort (including negligence), breach of contract, misrepresentation or otherwise, for:
      1. Loss or damage incurred as a result of any claims made by a third party, unless such loss or damage incurred due to our negligence or failure to carry out our responsibility;
      2. Loss or damage incurred arising from or in relation to either (i) the reservation, non-availability, supply, operation or use of a Zipcar vehicle or (ii) any vehicle accessories whether supplied by Zipcar or by a another party (luggage racks, bicycle racks, baby seats and the like the Eligible Member is responsible for the safe installation of such accessories and must check the condition of such accessories before each use), unless such loss or damage incurred due to Zipcar's negligence or failure to carry out Zipcar's responsibility;
      3. . Loss of profit, revenue, goodwill, business opportunity or anticipated saving; or
      4. Any indirect or consequential loss or damage suffered (even if foreseeable or if Zipcar has been advised of the possibility of such losses).
  1. Subject to 7.5 below, in no event shall Zipcar's total aggregate liability under or in connection with this Agreement, whether for tort (including negligence), breach of contract, misrepresentation or otherwise:
    1. for third party property damage, exceed the amount of 5,000,000; and
    2. for all other loss or damage, exceed an amount equal to the aggregate membership and vehicle usage fees paid and payable by the Business during the 12 month period prior to the first date on which an event giving rise to the liability occurred.
  2. Nothing in this Agreement shall limit or exclude Zipcar's liability for personal injury or death arising out of its negligence, breach of the obligations arising from s.12 of the Sale of Goods Act 1979, or Zipcar's fraud.
  1. Confidentiality

Each party (a receiving party) acknowledges that the other party (the disclosing party) may disclose to the receiving party information, whether orally, visually, or in tangible form, that is proprietary and confidential to the disclosing party (hereafter "Confidential Information") and that the unauthorized disclosure of Confidential Information of the disclosing party by the receiving party may cause irreparable harm to the disclosing party. Zipcar acknowledges that Business' employee lists are proprietary to Business and Zipcar will not use them, other than to provide services hereunder, without Business' permission. Each party shall only use the Confidential Information of the other party to perform its obligations hereunder and will take all reasonable measures to safeguard and prevent the unauthorized disclosure of Confidential Information, but no less than the measures it takes to safeguard its own confidential information, including without limitation disclosing Confidential Information only to those of its employees with a need to know such information to perform their obligations hereunder and which have been advised of the confidential nature of the information and have agreed to protect the Confidential Information of the disclosing party to the same extent as provided hereunder. The parties acknowledge that it will be impossible to measure the damages that would be suffered by the disclosing party if the receiving party fails to comply with the provisions of this Section 8 and that in the event of any such failure, the disclosing party will not have an adequate remedy at law and shall, therefore, be entitled, in addition to any other rights and remedies, to obtain specific performance of the receiving party's obligations and to obtain immediate injunctive relief with respect thereto.

  1.  Termination.

If either party breaches these Terms and fails to cure such breach within thirty (30) days after receipt of notice of that breach from the other party, then the other party may terminate these Terms and the Z4B Services effective as of the end of that period. The commitment of an act of bankruptcy (such as a giving general assignment for the benefit of creditors,) or the filing of a bankruptcy petition will be deemed a breach if not vacated within thirty (30) days of filing. It is recognized that some breaches are not capable of cure, such as a cessation of business or the commission of fraud or a similar act of dishonesty. With respect to any such incurable breach by a party, if it remains possible to give notice, then upon such notice by the other party these Terms will be deemed terminated. If it is not possible then these Terms will be deemed to terminate automatically upon such breach. No termination will be deemed a waiver of any claim for damages by the terminating party. Upon the termination of these Terms, each party will promptly destroy or, on the other party's request, return all of the other party's Confidential Information, including all copies thereof. Sections 6, 7, 8, 9 and 10 shall survive any termination or expiration.

  1.  Miscellaneous.

Each party represents and warrants to the other that it has the authority to accept and enter into these Terms and is not under any obligation to any third party that would conflict with these Terms. All notices, requests and demands, and other communications required or permitted under these Terms will be in writing and sent to the addresses set forth above. A notice will be deemed effective: (a) upon delivery, if delivered personally to a party; (b) one business day after deposit, if delivered to a nationally recognized courier service offering guaranteed overnight delivery; or (c) three business days after having been deposited in the post, certified mail, postage prepaid, return receipt requested. These Terms, together with Business' accepted application, are the entire agreement between the parties with respect to the subject matter hereof and supersedes all other prior and contemporaneous agreements and understandings, oral and written, between the parties with respect to the subject matter hereof. Additional or different terms in any purchase order or similar document will not modify or add to the terms hereof. Zipcar reserves the right to amend these Terms and shall provide notice to Business of any such amendment; Business's continued use of the Z4B Services following such notice shall be deemed to be acceptance of such amended Terms. These Terms may also be amended by the written agreement of the parties. If one party fails to enforce any provision of these Terms, such party will not be precluded from enforcing the same provision at another time. These Terms and the rights granted under them may not be assigned or transferred by either party without the written consent of the other party; provided, however, either party will have the right to assign this relationship to its successor in the event of a merger, acquisition or other consolidation, including without limitation the sale of all or substantially all of its assets or stock or business to which this relationship relates. In the event that any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be unenforceable, such provision will be deemed modified to the minimum extent necessary to render the provision enforceable in a manner that most closely represents the original intent of the parties and the remaining Terms will remain in full force and effect. A person who is not a party to this Agreement has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this Agreement but this does not affect any right or remedy of a third party which exists or is available apart from that Act. This Contract is governed by the laws of the England and Wales applicable therein. All disputes hereunder shall be resolved solely in English courts. The parties hereby consent to the sole jurisdiction of such courts, agree to accept service of process by mail, and waive any jurisdictional or venue defences otherwise available. In the event of any adjudication of any dispute under these Terms, the prevailing party in such action will be entitled to reimbursement of its attorneys' fees and related costs by the other party. The paragraph headings contained in Terms are for convenience only and are not intended to be used nor may they be used in the interpretation of these Terms. Neither party will be responsible for delays or failures in performance resulting from acts beyond its control. Such acts include but are not be limited to acts of God, labour conflicts, acts of war or civil disruption, governmental regulations imposed after the fact, public utility out failures, industry wide shortages of labour or material, or natural disasters.

Home Broadband 6 months half price offer 2021

5th February 2021 to 4th March 2021. Half price for 6 months on selected Three home broadband plans on 12- and 24-months contracts only (excluding 4G hub with Alexa) Selected postcodes

 

   

Unlimited Broadband
24-month contracts

 

Unlimited Broadband
12-month contracts

Device

Customer

Upfront Cost

Offer price (first 6-month)

Price from month 7

 

Upfront Cost

Offer price (first 6-month)

Price from month 7

                 

4G Hub

New Customer

£0

£10.5

£21

 

£0

£13.5

£27

Existing Customer

£0

£9.0

£18

 

£0

£12.0

£24

                 

4G Hub + Echo Show 5

New Customer

£0

£12.5

£25

 

£0

£15.5

£31

Existing Customer

£0

£11.0

£22

 

£0

£14.5

£29

                 

4G Hub + Nest Audio

New Customer

£0

£13.0

£26

 

£0

£16.5

£33

Existing Customer

£0

£11.5

£23

 

£0

£15.0

£30

                 

4G Hub + Apple TV HD

New Customer

£19

£14.5

£29

 

£39

£19.0

£38

Existing Customer

£19

£13.0

£26

 

£39

£17.5

£35

                 

5G Hub

New Customer

£0

£15.0

£30

 

£0

£17.0

£34

Existing Customer

£0

£13.5

£27

 

£0

£14.5

£29

                 

5G Hub + Echo Show 5

New Customer

£0

£16.5

£33

 

£0

£19.5

£39

Existing Customer

£0

£15.0

£30

 

£0

£18.0

£36

                 

5G Hub + Apple TV 4K

New Customer

£29

£18.5

£37

 

£29

£24.5

£49

Existing Customer

£29

£17.0

£34

 

£29

£23.0

£46

Prices include £5 monthly discount for paying by a recurring method, such as Direct Debit. Each April, your Monthly Charge will increase by 4.5%. Unlimited UK data use. See three.co.uk/terms-conditions for full T&Cs

Samsung Galaxy A51 gift-with-purchase promotion terms and conditions – February 2021

Promoter

1. The Samsung Galaxy A51 with Galaxy Buds Plus gift-with-purchase (“Promotion”) is run by Hutchison 3G UK Limited of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ, trading as Three (“Three”).

Promotion Period

2. The Promotion will commence at 09:00 on 12/02/2021 and will close once the Gifts available (see 6 below) have been validly redeemed (the “Promotion Period”).

Eligibility

3. To be eligible to participate in the Promotion, you must be a resident of the United Kingdom or Northern Ireland and aged 18 or over (“Participant”). The offer is only available on the 30GB Consumer Tariff.

Offer

4. Participants who purchase a new model of the Samsung Galaxy A51 on the 30GB consumer data plan (“Promotion Product”) directly from Three, either from any Three retail store, or by telephone via our contact center) within the Promotion Period are eligible to receive one pair of Samsung Galaxy Buds Pro in either white or black worth £109RRP (“Gift”) free of charge, subject to stock availability.

 

5. Delivery – Where the Promotion Product is purchased in-store the Gift will be provided in-store with the Promotion Product. Where the Promotion Product is purchased via our contact center, the Gift will be delivered together with the Promotion Product.

 

6. Limited availability – There are a total of 1500 Gifts to be given away as part of the Promotion. We will notify you once all Gifts have been redeemed by updating these terms and conditions.

 

7. Only one Gift per Promotion Product purchased. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute the Gift for a gift of equal or greater value. 

Other

8. Delivery of the Gift (where applicable) will be to the UK or NI only postal address provided by the Participant.

 

9. The Promotion is not redeemable with any other offer.

 

10. Three reserves the right to disqualify any Participant’s entry which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.

 

11. If you lawfully return your Promotion Product, you must also return the Gift.

 

12. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.

 

13. Any third-party terms and conditions relating to the Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

 

14. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering the Gift) by changing these terms and conditions. No correspondence will be entered into by Three.

 

15. Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms.

 

16. Three cannot and does not accept responsibility for Promotion entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption process for the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts.

 

17. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

Xiaomi Redmi Note 9 with Xiaomi Mi Band 5 gift-with-purchase promotion terms and conditions – February 2021

Promoter

  1. The Xiaomi Redmi Note 9 with Xiaomi Mi Band 5 (“Promotion”)is run by Hutchison 3G UK Limited of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ, trading as Three (“Three”).

 

Promotion Period

  1. The Promotion will commence at 9:00 on 19/02/2021 and will close once the Gifts available (see 6 below) have been validly redeemed (the “Promotion Period”).


Eligibility

  1. To be eligible to participate in the Promotion, you must be a resident of the United Kingdom or Northern Ireland and aged 18 or over (“Participant”).


Offer

  1. Participants who purchase a new model of the Xiaomi Redmi Note 9 on all contract and PAYG data plans (“Promotion Product”) from Three (in-store only), Contact Centre or Online within the Promotion Period are eligible to receive a Xiaomi Mi Band 5 Black (“Gift”)free of charge, subject to stock availability.
  2. Delivery –the Gift will be provided in-store with the Promotion Product.
  3. Limited availability – There are a total of 1600 Gifts to be given away as part of the Promotion. We will notify you once all Gifts have been redeemed by updating these terms and conditions.
  4. Only one Gift per Promotion Product purchased. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute the Gift for a gift of equal or greater value.


Other

  1. The Promotion is not redeemable with any other offer.
  2. Three reserves the right to disqualify any Participant’s entry which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.
  3. If you lawfully return your Promotion Product, you must also return the Gift.
  4. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.
  5. Any third-party terms and conditions relating to the Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.
  6. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering the Gift) by changing these terms and conditions. No correspondence will be entered into by Three.
  7. Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms.
  8. Three cannot and does not accept responsibility for Promotion entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption process for the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts.
  9. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

Samsung tablet and computing gift-with-purchase promotion terms and conditions

This promotion is operated by Samsung Electronics (UK) Limited (“Samsung Promotion”). Customers who purchase a Samsung Galaxy S7+ 5G Tablet, Samsung Galaxy S7 LTE Tablet, Samsung Galaxy S6 Lite, or Samsung Galaxy Book S on any consumer or business tariffs (“Qualifying Item”) between 00:01 on 24/02/2021 and 23:59 on 23/03/2021 directly from Three (whether online at three.co.uk, from any Three store, or through the Three contact centre) are eligible to claim one pair of AKG Y500 Headphones (“Promotional Item”). Eligible consumers can submit their claim the Promotional Item by visiting www.samsungpromotions.claims/y500akg, completing the online claim form and uploading the required information. This required information includes the proof of purchase and serial number of the Promotion Product(s) purchased. Claims may only be submitted between zero (0) and thirty (30) days after the date of purchase, meaning the final claim date for purchases made on 23rd March 2021 is the 22nd April 2021 (“Claim Period”). Claims received outside the Claim Period will be marked as invalid and will not be accepted. Participants will be sent an email to confirm their claim has been received by the Promoter upon completed entry of a claim. Please note that processing of Claims received may take up to seven (7) days from the date of receipt of the claim and participants will be sent an email to confirm whether their claim has been successful and validated (“Claim Validation”). Subject to making a valid claim, the Promotional Item will be dispatched to the address entered during the claim process via recorded delivery within forty-five (45) days of Claim Validation. Participants may submit a maximum of one (1) claim per Qualifying Item purchased, a maximum of one (1) claim per Individual participant and four (4) claims per household, and a maximum of two-hundred and fifty (250) claims per company participant. Promotional Items and Qualifying Products are subject to availability.

 

Please review and comply with the Samsung Electronics (UK) Limited Promotion instructions on how to claim and the terms and conditions which can be found here https://www.samsung.com/uk/galaxy-akg-y500/terms which are outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption process, or any Promotional Item, subscription or product connected with the Samsung Promotion and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of such items.

 

 

 

 

 

Huawei P40 Lite 5Ggift-with-purchase promotion terms and conditions – February 2021

Promoter

  1. The Huawei P40 Lite 5Ggift-with-purchase promotion (“Promotion”) is run by of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ, trading as Three (“Three”).

Promotion Period

  1. The Promotion will commence at 09:00 on 26/02/2021 and will close once the Gifts available (see 6 below) have been validly redeemed (the “Promotion Period”).

 

  1. To be eligible to participate in the Promotion, you must be a resident of the United Kingdom or Northern Ireland and aged 18 or over (“Participant”).

Offer

  1. Participants who purchase a new model of the Huawei P40 Lite 5G on any 24 month consumer data plan (“Promotion Product”) directly from Three (whether purchase is made ) within the Promotion Period are eligible to receive a Huawei Matepad T8 Wi-Fi 16 GB in Deep Sea Blue [worth £109 RRP] (“Gift”) free of charge, subject to stock availability.

 

  1. Delivery – Where the Promotion Product is purchased in-store the Gift will be provided in-store with the Promotion Product. Where the Promotion Product is purchased online or via our contact centre, the Gift will be delivered together with the Promotion Product.

 

  1. Limited availability – There are a total of 600 Gifts to be given away as part of the Promotion. .

 

  1. Only one Gift per Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute the Gift for a gift of equal or greater value. 

 

  1. This Promotion is not available for business customers.

Other

  1. Delivery of the Gift (where applicable) will be to the UK or NI only postal address provided by the Participant.

 

  1. The Promotion is not redeemable with any other offer .

 

  1. Three reserves the right to disqualify any Participant’s entry which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.

 

  1. If you lawfully return your Promotion Product, you must also return the Gift.

 

  1. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.

 

  1. Any third-party terms and conditions relating to the Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

 

  1. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering the Gift) by changing these terms and conditions. No correspondence will be entered into by Three.

 

  1. Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms.

 

  1. Three cannot and does not accept responsibility for Promotion entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption process for the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts.

 

  1. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

Samsung Galaxy A52 5G Pre-order and Purchase for Samsung Buds+ gift with purchase promotion terms and conditions

This promotion is operated by Samsung Electronics (UK) Limited (“Promotion”) and is available on purchases and pre-orders of a Samsung Galaxy A52 5G on any consumer or business tariffs (“Qualifying Item”) between 09:00 on 17/03/2021 and 23:59 on 27/04/2021 from participating retailers. Eligible customers can receive a pair of Samsung Buds+ in white (“Promotional Item”) by submitting a valid claim to Samsung Electronics (UK) Limited. To claim, consumers must log in to the Samsung Members App using either an existing or newly created Samsung Account, then visit the Benefits section of the App and click on the Pre-Order / Claim Banner to be directed to the Website (set forth below) in order to register their details and upload the required information to make an application for their Promotional Item under this Promotion. Business customers must visit https://20203.samsungpromotions.claims/aseriesbuds (the “Website”), complete the online claim form and upload the required information to make an application for their Promotional Item under this Promotion. The required information includes the proof of purchase and IMEI number of the Qualifying Item purchased. Claims must be submitted within 30 days from and including the date of purchase of the Qualifying Item. Only one claim can be submitted per Qualifying Item purchased. Processing of claims received may take up to seven (7) days from the date of receipt of the claim and participants will be sent an email to confirm whether their claim has been successful and validated. Subject to making a valid claim in accordance with these Promotion Terms and Conditions and the Samsung Electronics (UK) Limited Promotion Terms and Conditions (see below), Promotional Items will be dispatched to the address entered during the claim process via recorded delivery within forty-five (45) days of claim validation. Promotional Item and Qualifying Product are subject to availability.

 

Please review and comply with the Samsung Electronics (UK) Limited Promotion instructions on how to claim and the terms and conditions which can be found here www.samsung.com/uk/offer/claim/ which are outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption process, or any Promotional Item, subscription or product connected with this Promotion and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of such items.

Xiaomi Mi11 5G with Xiaomi Mi True Wireless Earphones 2S and Mi Watch gift-with-purchase promotion terms and conditions – March 2021

Promoter

  1. The Xiaomi Mi11 5G with Xiaomi Mi True Wireless Earphones 2S and Mi Watch gift-with-purchase promotion (“Promotion”) is run by of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ, trading as Three (“Three”).

Promotion Period

  1. The Promotion will commence at 09:00 on 17/03/2021 and will close at 23:59 on 08/04/2021 or, if sooner, once the Gifts available (see 6 below) have been validly redeemed (the “Promotion Period”).

 Eligibility

  1. To be eligible to participate in the Promotion, you must be a resident of the United Kingdom or Northern Ireland and aged 18 or over (“Participant”).

Offer

  1. Participants who purchase a new model of the Xiaomi Mi11 5G (Dark Grey) on any 24M data plan (“Promotion Product”) directly from Three (whether purchase is made online via three.co.uk, or by telephone via our contact centre) within the Promotion Period are eligible to receive one pair of Xiaomi Mi True Wireless Earphones 2S and one Xiaomi Mi Watch (Black) worth £198.99RRP (“Gift”) free of charge, subject to stock availability.

 

  1. Delivery – Where the Promotion Product is purchased in-store the Gift will be provided in-store with the Promotion Product. Where the Promotion Product is purchased online or via our contact centre, the Gift will be delivered together with the Promotion Product.

 

  1. Limited availability – There are a total of 700 of each Gift to be given away as part of the Promotion.   We will notify you once all Gifts have been redeemed by updating these terms and conditions.

 

  1. Only one Gift per Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute the Gift for a gift of equal or greater value. 

Other

  1. Delivery of the Gift (where applicable) will be to the UK or NI only postal address provided by the Participant.

 

  1. The Promotion is not redeemable with any other offer.

 

  1. Three reserves the right to disqualify any Participant’s entry which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.

 

  1. If you lawfully return your Promotion Product, you must also return the Gift.

 

  1. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.

 

  1. Any third-party terms and conditions relating to the Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

 

  1. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering the Gift) by changing these terms and conditions. No correspondence will be entered into by Three.

 

  1. Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms.

 

  1. Three cannot and does not accept responsibility for Promotion entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption process for the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts.

 

  1. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

Home Broadband – March 17th to March 30th Offer

Offer available 17/03/21 to 30/03/21 on Home Broadband with 4G Hub & 5G Hub and selected Bundles, 12-month & 24-month plans. Advertised saving of £120 calculated on saving over 24 months for new customers who purchase any home broadband device on a 24-month unlimited plan between 17/03/21 to 30/03/21 versus previous monthly price for new customers purchasing the same plan between 05/03/2021 and 17/03/2021.

 

   

Unlimited Broadband
24-month contracts

 

Unlimited Broadband
12-month contracts

Device

Customer

Upfront Cost

Monthly Tariff previous March 17th

Monthly Tariff from March 17th to March 30th

 

Upfront Cost

Monthly Tariff previous March 17th

Monthly Tariff from March 17th to March 30th

                 

4G Hub

New Customer

£0

£22

£17

 

£0

£25

£20

Existing Customer

£0

£19

£15

 

£0

£22

£18

                 

4G Hub + Echo Show 5

New Customer

£0

£24

£19

 

£0

£29

£24

Existing Customer

£0

£21

£17

 

£0

£26

£22

                 

4G Hub + Nest Audio

New Customer

£0

£25

£20

 

£0

£31

£26

Existing Customer

£0

£22

£18

 

£0

£28

£24

                 

4G Hub + Apple TV HD

New Customer

£19

£28

£23

 

£39

£37

£32

Existing Customer

£19

£25

£21

 

£39

£34

£30

                 

5G Hub

New Customer

£0

£29

£24

 

£0

£34

£29

Existing Customer

£0

£26

£22

 

£0

£31

£27

                 

5G Hub + Echo Show 5

New Customer

£0

£31

£26

 

£0

£39

£33

Existing Customer

£0

£28

£24

 

£0

£36

£32

                 

5G Hub + Nest Audio

New Customer

£0

£32

£27

 

£0

£41

£35

Existing Customer

£0

£29

£25

 

£0

£38

£33

                 

5G Hub + Apple TV 4K

New Customer

£29

£36

£31

 

£29

£49

£43

Existing Customer

£29

£33

£29

 

£29

£46

£41

Prices include £5 monthly discount for paying by a recurring method, such as Direct Debit. Each April, your Monthly Charge will increase by 4.5%. Unlimited UK data use. See three.co.uk/terms-conditions for full T&Cs.

OnePlus 9Pro 5G with OnePlus Wireless Charge and OnePlus Buds gift-with-purchase promotion terms and conditions – March/April 2021

Promoter 


1. The OnePlus 9Pro 5G with OnePlus Wireless Charger and OnePlus Buds gift-with-purchase promotion (“Promotion”) is run by Hutchison 3G UK Limited of Star House, 20 Grenfell Road, Maidenhead, Berks SL6 1EH, trading as Three (“Three”).


Promotion Period


2.The Promotion will commence at 09:00 on 24/03/2021 and will close at 23:59 on 08/04/2021 or, if sooner, once the Gifts available (see 6 below) have been validly redeemed (the “Promotion Period”).


Eligibility


3.To be eligible to participate in the Promotion, you must be a resident of the United Kingdom or Northern Ireland and aged 18 or over (“Participant”).


Offer


4.Participants who purchase a new model of the OnePlus 9Pro 5G 128GB (Stellar Black or Morning Mist) on any 24M data plan (“Promotion Product”) directly from Three (whether purchase is made, online via three.co.uk, or by telephone via our contact centre) within the Promotion Period are eligible to receive a OnePlus Wireless Charger (white) and a pair of OnePlus Buds (white) worth £148.95RRP (“Gift”) free of charge, subject to stock availability.

5.Delivery – Where the Promotion Product is purchased in-store the Gift will be provided in-store with the Promotion Product. Where the Promotion Product is purchased online or via our contact centre, the Gift will be delivered together with the Promotion Product.

6.Limited availability – There are a total of 2000 each Gift to be given away as part of the Promotion. We will notify you once all Gifts have been redeemed by updating these terms and conditions.

7.Only one Gift per Promotion Product purchased. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute the Gift for a gift of equal or greater value.


Other


8.Delivery of the Gift (where applicable) will be to the UK or NI only postal address provided by the Participant.

9.The Promotion is not redeemable with any other offer.

10.Three reserves the right to disqualify any Participant’s entry which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.

11.If you lawfully return your Promotion Product, you must also return the Gift.

12.Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.

13.Any third-party terms and conditions relating to the Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

14.Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering the Gift) by changing these terms and conditions. No correspondence will be entered into by Three.

15.Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms.

16.Three cannot and does not accept responsibility for Promotion entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption process for the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts.

17.Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

Samsung Galaxy S21 and Tab S7 gift-with-purchase promotion terms and conditions - March 2021

This Promotion is operated by Samsung Electronics (UK) Limited and is available on purchases of new selected Samsung Galaxy S21 or Tab S7 devices between 00:01 on 24/03/2021 and 23:59 on 30/04/2021 (“Promotion Period”) from participating retailers.

Customers who purchase a Samsung Galaxy S21, S21+ or S21 Ultra, or a Samsung Galaxy S7 or S7+ 5G on any consumer or business tariffs (“Qualifying Item”) directly from Three in any channel during the Promotion Period can receive one Google Play Gift Code worth £150 (“Promotional Item”) by submitting a valid claim via https://20203.samsungpromotions.claims/googleplay, completing all mandatory fields. Proof of purchase and IMEI number (for phones) or serial number (for tablets) of Qualifying Item(s) required to claim. Claims must be submitted within 30 days of the date of purchase. Once processed, participants will be sent an approval email containing the instructions and method for redemption of their Promotional Item, following which a separate code shall be sent to activate the redemption. The Promotional Item must be redeemed within 30 days from the approval email.

Individual participants may submit a maximum of one (1) claim per Qualifying Item purchased, one (1) claim per individual participant and four (4) claims per household. Company participants are subject to a maximum of fifty (50) claims per company participant.

Please review and comply with the Promotion instructions on how to claim and the terms and conditions which can be found here: www.samsungpromotions.claims/googleplay which are outside of Three’s control. Google Play credit is subject to the following terms: http://play.google.com/uk-card-terms. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption process, or any Promotional Item, subscription or product connected with the Promotion and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of such items.

Samsung Galaxy S21 5G, S21+ 5G and S21 Ultra 5G trade-in boost offer March

About these Terms

  1. These Terms and Conditions govern the terms on which customers who purchase a Samsung Galaxy S21 5G (128GB/256GB), S21+ 5G (128GB/256GB) or S21 Ultra 5G (128GB/256GB) on any PAYG or any service plan from Three (“New Device”) are eligible to claim an additional £200 (“Reward”) on top of the standard trade-in value of their old device (“Promotion”).

 

  1. The Promotion is run and operated by Hutchison 3G UK Limited trading as Three, a company registered in England and Wales with company number 03885486 whose registered office is at Great Brighams Mead, 1 Vastern Road, Reading, Berkshire, RG1 8DJ (“Three”, “We” or “Us”). Devices traded-in under the Promotion are recycled by our trade-in partner, Ingram Micro Services Limited, a company registered in England and Wales with company number 03591124 whose registered office is at Communications House, Vulcan Road North, Norwich, Norfolk (“Trade-In Partner”).

Promotion period

  1. The Promotion will commence at 00:00 on 1 April 2021 and will close at 23.59 on 30 April 2021 (the “Promotion Period”). Trade-in claims must be submitted online via the Three Recycle website at https://recycle.three.co.uk/ (“Trade-In Site”) by 23.59 on 14 May 2021. Whilst Three has taken steps to anticipate demand for the Promotion, Three reserves the right to end the Promotion earlier in the event demand is unexpectedly high.

Eligibility for the Promotion

  1. The Promotion is available to any Three customer who purchases (including upgrades to) a New Device online via the Three website (three.co.uk), in any Three store or via the Three customer contact centre within the Promotion Period. Purchases made via any third party (e.g. via any third party website) shall not be eligible.

 

  1. To be eligible to claim the Reward, customers must trade-in a device by 23.59 on 14 May 2021 which meets the following criteria:

 

  1. it is a device which can be recycled by our Trade-In Partner (customers can check whether their device can be recycled via the Trade-In Site, or by clicking here); and
  2. the device must also meet the conditions set out in the Three Recycle Terms & Conditions (“Trade-In Conditions”), i.e. it must be functional, complete and in good order. The Trade-In Conditions can be found here.

 

  1. A maximum of one trade-in per New Device is permitted under this Promotion.

 

  1. The Reward can only be claimed using the IMEI Device number on your New Device, so it is essential that you only trade in your old device after you have obtained your New Device.

 

How to claim

  1. You will need to have received your New Device before claiming your Reward. Once you have your New Device, go to https://recycle.three.co.uk/ and follow the trade-in instructions, using the IMEI number of your New Device as the redemption code. You must purchase your New Device by 23:59 on 30 April 2021 and claim your Reward by 23:59 on 14 May 2021.

 

  1. Once you have submitted your claim, you will then need to send your old device to the Trade-In Partner to claim your Reward and trade-in value. Further details on sending your device are set out in the Trade-In Conditions. 

 

  1. On receipt of your old Device, our Trade-In Partner will assess your device and determine the trade-in value of your device as set out in the Trade-In Conditions.

 

  1. The Trade-In Partner will pay the Reward to you at the same time as the trade-in value (as determined by, and in accordance with, the Trade-In Conditions).

General

  1. Refunds for any New Device you purchase are subject to the contract you take out with Three for that New Device. 
  2. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in this Promotion (or any aspects of them), and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused arising out of or connected to this Promotion.
  3. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the Terms and Conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion) by changing these Terms and Conditions. No correspondence will be entered into by Three.
  4. Information that Participants supply when entering the Promotion will be used only in accordance with these Terms and Conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms.
  5. If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable, in whole or in part, the validity of the other provisions of these Terms and Conditions and the remainder of the provision in question will not be affected.
  6. In the event of any conflict or inconsistency between these Terms and Conditions and the Trade-In Conditions, these Terms and Conditions shall prevail.   
  7. These Terms and Conditions and any contract entered into between Three and you will be governed by English law.

 

 

 

 

 

 

 

 

Free AKG Y500 with Samsung Galaxy Tab S6 Lite gift-with-purchase promotion terms and conditions – March 2021

Promoter

1.The Free AKG Y500 with Samsung Galaxy Tab S6 Lite (“Promotion”) is run by Hutchison 3G UK Limited of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire, RG1 8DJ, trading as Three (“Three”).

Promotion Period

2.The Promotion will commence at 00:01 on 31/03/2021 and will close once the Gifts available (see 6 below) have been validly redeemed (the “Promotion Period”).

Eligibility

3.To be eligible to participate in the Promotion, you must be a resident of the United Kingdom or Northern Ireland and aged 18 or over (“Participant”).

Offer

4.Participants who purchase a new model of the Samsung Galaxy Tab S6 Lite, Grey, 64GB on all contract and PAYG data plans (“Promotion Product”) from Three (whether purchase is made in-store, online, or by telephone via our contact centre) within the Promotion Period are eligible to receive a AKG Y500 Wireless Headphones, black (“Gift”) free of charge, subject to stock availability in store.

5.Delivery – Where the Promotion Product is purchased in-store the Gift will be provided in-store with the Promotion Product. Where the Promotion Product is purchased online or via our contact centre, the Gift will be delivered together with the Promotion Product.

6.Limited availability – There are a total of 1000 Gifts to be given away as part of the Promotion. We will notify you once all Gifts have been redeemed by updating these terms and conditions.

7.Only one Gift per Promotion Product purchased. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute the Gift for a gift of equal or greater value.


Other


8.Delivery of the Gift (where applicable) will be to the UK or NI only postal address provided by the Participant.

9.The Promotion is not redeemable with any other offer.

10.Three reserves the right to disqualify any Participant’s entry which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.

11.If you lawfully return your Promotion Product, you must also return the Gift.

12.Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.

13.Any third-party terms and conditions relating to the Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

14.Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering the Gift) by changing these terms and conditions. No correspondence will be entered into by Three.

15.Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms-conditions.

16.Three cannot and does not accept responsibility for Promotion entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption process for the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts.

17.Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

Samsung S21 YouTube Premium

This YouTube Premium 4-month free trial promotion is open to participants in the United Kingdom and Republic of Ireland who purchase and activate a Samsung Galaxy S21 (S21, S21+, S21 Ultra) between January 14, 2021 and March 5, 2022 at 11:59pm GMT. Offer only available to customers who are not current YouTube Premium, YouTube Music Premium or Google Play Music subscribers, have not been YouTube Premium, YouTube Music Premium, or Google Play Music subscribers nor participated in a YouTube Premium, YouTube Music Premium or Google Play Music trial before. Offer must be redeemed by April 5, 2022 at 11:59pm BST. Valid form of payment required at sign-up, but you will not be charged until the trial period expires. At the end of the trial period, you will be automatically charged the individual subscription price, currently £11.99/month on a monthly recurring basis. You can cancel your trial at no charge at any time before the trial is over. No refunds for partial billing period are available. Offer requires a Google account. Promoter: Samsung Electronics Co., Ltd., 129 Samsung-ro, Yeongtong-gu, Suwon-si, Gyeonggi-do, Korea.

Big Tech Giveaway gift-with-purchase promotion terms and conditions – April 2021


Promoter

  1. The Big Tech Giveaway (“Promotion”) is run by Hutchison 3G UK Limited of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire, RG1 8DJ, trading as Three (“Three”).

 

  1. The Gift redemption will be fulfilled by Brightstar of Weston Road, Crewe, Cheshire, CW1 6BU.

Promotion Period

  1. The Promotion will commence at 08:00 on 09 April 2021 and will close at 08:00 on 04 June 2021 (the “Promotion Period”).

Eligibility

  1. To be eligible to participate in the Promotion, you must be a resident of the United Kingdom or Northern Ireland and aged 18 or over (“Individual Participants”) or a company registered in the United Kingdom or Northern Ireland (“Company Participants"). The term "Participant" shall be taken to refer to both Individual Participants and Company Participants (and the applicable plural) unless stated otherwise.

Offer

  1. Participants who purchase a new model of the devices listed in Table 1 on an unlimited data plan (“Promotion Product”) directly from Three (whether the purchase is made in-store, online via three.co.uk, or by telephone via our contact centre) within the Promotion Period are eligible to redeem one free gift as listed in Table 2 (“Gift”) free of charge, subject to stock availability.

 

Table 1 – Promotion Products

 

Manufacturer

Model

Google

Pixel 4a

Xiaomi

Mi11

OnePlus

9 Pro

Samsung

S20FE 5G

Samsung

A52 5G

Table 2 – Gift Options

 

Gift

Colour

JBL Extreme 3

Black

Power Beats Pro

 Black

Fitbit Versa 3

Black

Samsung Buds Live

Black

  1. Participants may redeem a maximum of one (1) Gift per Promotion Product purchased and Company Participants may redeem a maximum of ten (10) Gifts. Gifts are non-transferable and there is no cash alternative.

 

  1. Limited availability – In the event your chosen Gift is not available, you will be required to select an alternative available Gift. In the event none of the Gifts are available a voucher worth £150 will be issued to use on https://accessories.three.co.uk/.

 

How to Redeem

 

  1. You will need a unique redemption code to claim your gift. For Individual Participants, this will be provided by SMS to the telephone number registered to your new device between 15 and 20 days after purchase. For Company Participants, this will be emailed to you to the address saved on your Three Business account.

 

  1. Once you have your unique redemption code, follow the link to the redemption site three.co.uk/big-tech-giveaway You will then follow the instructions to reach the redemption page and then choose your Gift, subject to stock availability. Redemption codes must be redeemed by 23:59 on 30th July 2021.

 

  1. Once you have chosen your Gift you will be required to complete the check-out journey by providing your name and address details. The check-out journey and delivery is subject to Brightstar Terms and Conditions https://bigtechgiveaway.three.co.uk/customer-information/terms-conditions

 

  1. Delivery of the Gift (where applicable) will be to the UK or NI only postal address provided by the Participant.

 

Other

 

  1. The Promotion is not redeemable with any other offer provided by Three.

 

  1. Three reserves the right to disqualify any Participant’s entry which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.

 

  1. If you lawfully return your Promotion Product, you must also return the Gift.

 

  1. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.

 

  1. Any third-party terms and conditions relating to the Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

 

  1. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering the Gift) by changing these terms and conditions. No correspondence will be entered into by Three.

 

  1. Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms. During the redemption journey you will be asked to provide your name, address, and contact details to enable the fulfilment of the gift. This use of this data is governed by Brightstar privacy policy which you can view here https://bigtechgiveaway.three.co.uk/customer-information/privacy-policy

 

  1. Three cannot and does not accept responsibility for Promotion entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption process for the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts.

 

  1. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

 

Phones Are Good Holiday Giveaway

These terms and conditions are the rules which apply to this prize draw. By submitting an entry, entrants will be deemed to have agreed to be bound by them.

 

1. Promoter: Phones Are Good Holiday Prize Draw (“Prize Draw”) is organised by Hutchison 3G UK Limited trading as Three, Registered Office: Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ (“Three” or “We”). The Prizes are administered and provided by Three.

 

2. Dates: The Prize Draw opens on 11/02/19 at 00:01 GMT and closes on 03/03/2019 at 23:59 GMT.

 

3. Eligibility: To be eligible to enter the Prize Draw entrants must be an existing Three UK customer with a valid Three UK mobile telephone number, over 18 years of age, a UK resident and the holder of a valid Twitter, Facebook or Instagram account (“Eligible Entrants”). Entrants may be required to provide their Three UK mobile or account number to prove their eligibility. This Prize Draw is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the Prize Draw.

 

4. Entry: To enter the Prize Draw, Eligible Entrants must post on Twitter, Facebook or Instagram, using the #ThreeTheLove hashtag to the post. Personal details including name and social media URL may be captured. (“Qualifying Entries”).

 

5. Rules: The following rules shall also apply to the Prize Draw:

a. Only one entry per Eligible Entrant will be considered by Three and entered into the Prize Draw. Multiple entries will render all entries, by that specific person, as void.

b. Late entries will not be taken into consideration in selection of the winner.

c. The winner warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete.

d. Three reserves the right to exclude and/or disqualify any entries which it deems, in its sole and absolute discretion, to be (i) offensive, defamatory or inappropriate (ii) failing to comply with these terms and conditions and/or (iii) is contrary to the spirit or intention of the Prize Draw.

6. Prize:  

a. easyJet Holiday Voucher: Only one (1) winner will receive a £1,000 easyJet holiday voucher to be spent on one easyJet package holiday on easyJet holidays (the “Website”). Allocation of the prize remains at Three’s sole and absolute discretion. The following restrictions, limitations and information apply to the easyJet holidays voucher:

• The voucher is personal to you and is not transferable.

• The prices of the holidays on the Website include flights, hotels, luggage and transfers.

• The voucher cannot be used for flights only. The easyJet holidays service is provided by HotelOpia S.L.U. t/a easyJet holidays.

• easyJet Holidays’ standard terms and conditions will apply to any booking made and are outside of Three’s control

• easyJet holidays are ATOL protected.

• Only one holiday may be booked per voucher.

• No cash alternative is available – if your holiday is less than £1,000 no cash will be given.• It is not possible to use your voucher for bookings less than two (2) days from the date of travel.

• Your voucher may not be used in conjunction with any other voucher or promo code offer.

• Your voucher must be redeemed within six (6) months of receipt (see redeeming your prize below).

 

7. Selection of winners: The winner will be randomly selected, under independent supervision, from all Qualifying Entries by 4 March 2019. The decision will be final and Three will not enter into any correspondence. 

 

8. Contacting the winners: Reasonable efforts will be made by Three to contact the winner of the Prize via direct message on Facebook, Twitter or Instagram by 04/03/2019. If the winner of the Prize cannot be successfully contacted, does not claim the Prize within 24 hours of notification (by responding to Three), or are unable to comply with these terms and conditions, Three reserves the right to offer the relevant Prize to another Eligible Entrant. Failure to respond or failure to meet the eligibility requirements may result in forfeiture of the Prize.

 

9. Redeeming your Prize: The winner of the easyJet holiday voucher will be required to provide a valid Three UK mobile telephone number in order to receive the Prize. Three will send you an SMS containing a 12 digit code which acts as your easyJet holiday voucher within 14 days of your selection. Upon receiving your code you will need to access easyJet holidays and select a holiday. Once you have selected your holiday call 02034 990458 and quote your Voucher code (calls cost the same as a local call. Lines are open 10am to 8pm Monday to Friday, and 10am to 5pm Saturday and Sunday). Your Voucher will expire six (6) months after receiving your voucher from Us. Winners may also be required to submit additional valid identification before receiving the Prize. The winner warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete.

 

10. Privacy: Any personal data collected by Three will be used solely to administer and fulfil this Prize Draw. Information that entrants supply when entering the competition will be used only in accordance with Three’s Web Privacy Policy and these terms. Our use of such information will also be subject to our Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. To view Three’s Web Privacy Policy, click here: http://www.three.co.uk/terms-conditions/your-privacy.

 

11. General:

a. The Prize is not transferable.  No cash alternatives will be offered.  Three reserves the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time to cancel, modify or supersede the Prize Draw (including altering the Prize). No communications will be entered into by us regarding this. This Prize Draw is free to enter and no purchase is necessary. The winner of the Prize agrees to cooperate with any reasonable requests made by Three relating to any post-winning promotional activity (such as including his/her first name and entry being used in any and all Three marketing activity across all media).

b. This Prize Draw is in no way endorsed by, sponsored by, associated with or administered by any third parties, including Facebook, Twitter or Instagram.

c. All third-party terms and conditions relating to the Prize Draw, including easyJet holidays terms and conditions, are beyond our control. Three cannot accept responsibility and will not be liable for any failures to abide by all third-party terms applying to the Prize.

d. Three cannot accept responsibility for entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Prize Draw or the Prize (or any aspects of them), and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to a winner of the Prize arising out of or connected to the Prize or this Prize Draw.

e. Entry into the Prize Draw signifies your acceptance of these terms and conditions. We also reserve the right to amend these terms and conditions at any time without notice. Any changes to the terms will be published at Three Terms & Conditions. These terms are governed by English law.

8-Bit Instagram Prize Draw

8-Bit Instagram Prize Draw Terms and Conditions August 2019

These terms and conditions are the rules which apply to this competition. By submitting an entry, entrants will be deemed to have agreed to be bound by them.

1) Promoter: 8-Bit Festival Finder Instagram Prize Draw (“ 8-Bit Draw”) is organised by Hutchison 3G UK Limited trading as Three, Registered Office: Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ (“Three” or “ We”). The Prizes are administered and provided by Three.

2) Dates: The 8-Bit Draw opens on 9th August 2019 at 09.00am GMTand closes on 9th Sept 2019 at 11.59pm GMT (the “ Promotion Period”).

3) Eligibility: To be eligible to enter the 8-Bit Draw entrants must be aUK resident with a public Instagram account and be over 18 years of age (“ Eligible Entrants”). This 8-Bit Draw is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the 8-Bit Draw.

4) Entry: To enter the 8-Bit Draw, Eligible Entrants must: (1) play the competition game in the Story on our Instagram account (@ThreeUK) and find and screenshot the guitar emoji 🎸; then (2) DM us with the guitar emoji inyour screenshot; and (3) follow Three’s Instagram account (@ThreeUK); (“ Qualifying Entries”).

5) Rules: Three reserves the right to exclude and/or disqualify any entries which it deems, in its sole and absolute discretion, not to comply with these terms and conditions and/or is contrary to the spirit or intention of the 8-Bit Draw.

6) Selection of winners: The winners, of which there will be two, will be randomly selected, under independent supervision, from all Qualifying Entries, within 48 hours of the end of the Promotion Period. The decision will be final and Three will not enter into any correspondence.

7) Prize:

a) £250 worth of vouchers at a high street store of the winner’s choosing.

i) The two winners will be drawn at random and only one Prize will be awarded to each winner. Allocation of the Prize remains at Three’s sole and absolute discretion.

8) Contacting the winners: Reasonable efforts will be made by Three to contact the winners of the Prize via Instagram direct message. If the winners of the Prize cannot be successfully contacted or has not responded within 5 days of being contacted, or they are unable to comply with these terms and conditions, Three reserves the right to offer the relevant Prize to another Eligible Entrant (subject again to the same independent selection as detailed in Clause 6). Failure to respond or failure to meet the eligibility requirements may result in forfeiture of the Prize.

9) Redeeming your Prize: The winner will be required to provide a valid UK postal address, a contact telephone number and may be asked to prove their date of birth - by sharing a photo of their photo ID or similar - to receive their Prize. The winner may also be required to submit additional valid identification before receiving the Prize. The winner warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete.

10) Privacy: Information that entrants supply when entering the 8-Bit Draw will be used only in accordance with Three’s Web Privacy Policy and these terms. Our use of such information will also be subject to our Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. To view Three’s Web Privacy Policy, click here: http://www.three.co.uk/terms-conditions/your-privacy .

11) General:

a. One entry per person. The Prize is not transferable. No cash alternatives will be offered. Three reserves the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time to cancel, modify or supersede the 8-Bit Draw (including altering the Prize). No communications will be entered into by us regarding this. This 8-Bit Draw is free to enter, and no purchase is necessary. The winner of the Prize agrees to cooperate with any reasonable requests made by Three relating to any post-winning promotional activity (such as including their first name and entry being used in any and all Three marketing activity across all media).

b. All third-party terms and conditions relating to the 8-Bit Draw are beyond our control. Three cannot accept responsibility and will not be liable for any failures to abide by all third-party terms applying to the Prize.

c. This Prize Draw is in no way endorsed by, sponsored by, associated with or administered by Instagram.

d. Three cannot accept responsibility for entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the 8-Bit Draw or the Prize (or any aspect of it), and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to a winner of the Prize arising out of or connected to the Prize or this 8-Bit Draw.

e. Entry into the 8-Bit Draw signifies your acceptance of these terms and conditions. We also reserve the right to amend these terms and conditions at any time without notice. Any changes to the terms will be published at three.co.uk/terms . These terms are governed by English law.

Spin the Wheel Prize Draw 2019

 

These terms and conditions are the rules which apply to this Prize Draw. By submitting an entry, entrants will be deemed to have agreed to be bound by them.

  1. Promoter: “Three Spin the Wheel 2019” Prize Draw”) is organised by Hutchison 3G UK Limited trading as Three, Registered Office: 
    • Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ (“Three” or “We”). The Prizes are administered and provided by Three.

 

  1. Dates: The Prize Draw will be held at the following Intu shopping centres on the dates and times specified below between 24 September 2019 and 9 October 2019 (“Prize Draw Period” and each such occasions being a “Spin the Wheel Event”) :

 

Centre

Date of Spin the Wheel Event

Time

(GMT)

intu Chapelfield

03-Oct

5-9pm

intu Derby

01-Oct

6-10pm

intu Merry Hill

24-Sep

3-9pm

intu Metrocentre

25-Sep

4-9pm

intu Potteries

01-Oct

5-9pm

intu Victoria Centre

01-Oct

6-10pm

intu Trafford Centre

01-Oct

4-10pm

intu Lakeside

09-Oct

4-10pm

intu Eldon Square

01-Oct

4-9pm

intu Arndale Centre

24-Sep

12-8pm

 

 

  1. Eligibility: To be eligible to enter the Prize Draw entrants must:

 

  1. be a UK resident and be  over 18 years of age;
  2. attend a Spin the Wheel Event;
  3. provide photographic ID to prove their eligibility to enter the Prize Draw; and
  4. not be an employee of Three, its agents, contractors, consultants, or anyone professionally connected with the Prize Draw

(“Eligible Entrants”).

 

  1. Entry: To enter the Prize Draw, Eligible Entrants must attend a Spin the Wheel Event during the Prize Draw Period  and take part in the ‘spin the wheel activation’, following the instructions given by Three’s representatives at the Spin the Wheel Event(“Qualifying Entries”).

 

  1. Rules: Maximum one entry into the Prize Draw per Eligible Entrant. Three reserves the right to exclude and/or disqualify any entries which it deems, in its sole and absolute discretion, (i) to be offensive or inappropriate (ii) fail to comply with these terms and conditions and/or (iii) to be contrary to the spirit or intention of the Prize Draw.

 

  1. Prize: There are multiple prizes and limited numbers of each, as set out in the table below. Each Prize will fall in one of three Prize categories (“Prize Tiers”) as set out below:

 

Prizes

Tier

Number

     

Selfie Rings

Living Colour

2500

Waterproof Phone Pouch

Living Colour

2500

Costa Vouchers

Living Colour

2500

 

   

Accessory vouchers £5

Silver

100

Deliveroo Vouchers £5

Silver

10

Phone Fan

Silver

2500

Cablet

Silver

2500

 

 

 

Tinder Vouchers

Gold

80

Deliveroo Voucher £10

Gold

10

Huawei Handset

Gold

6

 

 

  1. Selection of winners: Every Qualifying Entry will win a Prize, determined based on the result of the Eligible Entrants spin of the wheel at the Spin the Wheel Event.

 

  1. Redeeming a Prize: After the Eligible Entrant has won their Prize Three’s representative at the Spin the Wheel Event will give the Eligible Entrant a Prize Tier voucher. The Eligible Entrant must take this voucher to the Three Store in the shopping centre where they entered the Spin the Wheel Event on the same day as the Spin the Wheel Event. To receive their Prize, Eligible Entrants will be required to provide valid photographic ID and surrender their voucher. A Three Store advisor will select one Prize for the Eligible Entrant from the relevant Prize Tier. Prizes vary and are subject to availability. The choice of Prize the Eligible Entrant will receive from a Prize Tier is at the Three store advisor’s discretion.

 

  1. Privacy: Information that entrants supply when entering the Prize Draw  will be used only in accordance with Three’s Web Privacy Policy and these terms and conditions. Our use of such information will also be subject to our Privacy Notice contained in Section 13 of the terms and conditions governing the use of Three Services. To view Three’s Web Privacy Policy, click here: http://www.three.co.uk/terms-conditions/your-privacy.

 

  1. General:

 

    1. One entry per person. Each Prize is not transferable. No cash alternatives will be offered. Three reserves the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time to cancel, modify or supersede the Prize Draw (including altering the Prize). No communications will be entered into by us regarding this.

 

    1. This Prize Draw is free to enter, and no purchase is necessary.

 

    1. The winner warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete.

 

    1. All third-party terms and conditions relating to the Prize Draw are beyond our control. Three cannot accept responsibility and will not be liable for any failures to abide by all third-party terms applying to the Prize.

 

    1. Three cannot accept responsibility for entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the  Prize Draw or Prize (or any aspects of them), and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to a winner of a Prize arising out of or connected to the Prize or this Prize Draw.

 

    1. Participating at a Spin the Wheel Event signifies your acceptance of these terms and conditions. We also reserve the right to amend these terms and conditions at any time without notice. Any changes to the terms will be published at http://www.three.co.uk/terms-conditions/intu-student-nights-competition-2017. These terms are governed by English law.

Luna Cinema exclusive customer Social Media Prize Draw Terms & Conditions – August 2020

 

These terms and conditions are the rules which apply to this Prize Draw. By submitting an entry, entrants will be deemed to have agreed to be bound by them.

 

Promoter

  1. Luna Cinema exclusive customer prize draw (“Prize Draw”) is organised by Hutchison 3G UK Limited, trading as Three, of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ (“Three” or “We”). The Prizes (as defined at paragraph 6 below) are administered and provided by Three.

Dates

  1. The Prize Draw opens on 7 August 2020 at 10:00 and closes on 21 August 2020 at 23:59 (“Promotion Period”).

Eligibility

  1. To be eligible to enter the Prize Draw entrants must be a Three customer, over 18 years of age and a UK resident (“Eligible Entrants”). Entrants may be required to provide photographic ID to prove their eligibility. A Twitter account set visible to the public is required to enter. This Prize Draw is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the Prize Draw.

Entry

  1. To enter the Prize Draw, Eligible Entrants must share the name of their favourite film on their public Twitter feed using the #filmforThree during the Promotion Period (“Qualifying Entries”). Personal details including public Twitter name and username will be captured on entry.

Rules

  1. The following rules shall also apply to the Prize Draw:                                         
  1. Only one entry per Eligible Entrant will be considered by Three and entered into the Prize Draw. Entries in excess of this limit will render all entries made by that person void.                                                                                          
  2. Late entries will not be taken into consideration in winner selection.                           
  3. Each entrant warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete.                                                                             
  4. Three reserves the right to exclude and/or disqualify any entry which it deems, in its sole and absolute discretion: (i) to be offensive or inappropriate; (ii) fails to comply with these terms and conditions; and/or (iii) to be contrary to the spirit or intention of the Prize Draw.

Prize

 

  1. 25 winners will each a receive tickets for two people to attend one showing at a Luna Outdoor Cinema (“Prize”). Only one Prize per winner will be awarded. Prize allocation remains at Three’s sole and absolute discretion.

 

  1. Prize winners will receive a voucher code to redeem the Prize by booking an available showing at thelunacinema.com. There are 17 Luna Cinemas outdoor locations and winners are responsible for arranging their own travel. Details of locations and dates of films are available at www.thelunacinema.com. Age restrictions and other conditions may apply to entry to the cinemas.

 

Selection of winners

 

  1. The winners will be randomly selected by a computer process, under independent supervision, from all Qualifying Entries on or around 24 August 2020. The decision will be final and Three will not enter into any correspondence. 

Contacting the winners

  1. Reasonable efforts will be made by Three to contact the winners via direct message to the Twitter account used to enter the Promotion by 23.59 on 31 August 2020. Eligible Entrants should check their Twitter settings enable Three to contact them in this way and check their Twitter direct messages between 24 August and 31 August 2020 and Three shall not be responsible in the event a winner does not claim the Prize because they have failed to check their messages.

 

  1. If the winners of the Prize cannot be successfully contacted, does not claim the Prize within 72 hours of notification (by responding to Three), or is unable to comply with these terms and conditions, Three reserves the right to offer the relevant Prize to another Eligible Entrant (who will be selected in the same manner described in paragraph 8). Failure to respond or failure to meet the eligibility requirements may result in forfeiture of the Prize.

Redeeming the Prize

  1. The Prize winners will receive their voucher code to redeem their Prize (as described in paragraph 7). The voucher code will be delivered by direct message to their Twitter account used to enter. Winners will be required to provide their full name, date of birth (for age verification purposes) and a valid email address to receive their Prize.

 

  1. The winners may also be required to submit additional valid identification before receiving the Prize. Acceptable forms of identification remain at Three’s sole and absolute discretion. Each winner warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete, including any contact details. Three shall use reasonable endeavours, subject to these terms and conditions, to fulfil the Prize as soon as reasonably possible after the winners have claimed it and confirmed their correct details described in paragraphs 11 and 12.

 

Privacy

  1. Any personal data collected by Three in connection with this Prize Draw will be used by Three to administer and fulfil this Prize Draw. Three will use information that entrants supply when entering the Prize Draw only in accordance with Three’s Privacy Policy and these terms. Our use of such information will also be subject to our Privacy Notice contained in section 13 of the Terms and Conditions governing the use of Three’s Services. To view Three’s Privacy Policy, see: three.co.uk/terms-conditions/your-privacy. Luna Cinema’s use of personal data shared with them in the course of redeeming any Prize will be governed by their privacy policy at https://thelunacinema.com/privacy-policy

General

  1. The Prize is not transferable or exchangeable. No cash alternatives will be offered. Three reserves the right at any time to substitute the Prize for an alternative prize of similar or greater value where circumstances beyond our control makes it necessary to do so. Further, we reserve the right to amend these terms and conditions (including altering the Prize) at any time without notice by updating these terms and conditions and publishing them at www.three.co.uk/terms No communications will be entered into by Three regarding this. No purchase is necessary to enter this Prize Draw, however an internet connection is required.

 

  1. Each winner of the Prize agrees to cooperate with any reasonable requests made by Three relating to any post-winning promotional activity (such as including sharing photos taken at their Prize film showing with Three for Three’s use on social media and the Three newsletter). Three is required to publish or make available information to show that a valid award took place under this Prize Draw. To comply with this Three will send the surname and county of major prize winners (and, if applicable, copies of their winning entries) to any person who writes to Head of Legal – MMIP, Hutchison 3G UK Ltd, Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ (enclosing a self-addressed envelope) within one month of the closing date stated in paragraph 2. If you enter this Prize Draw and object to any or all of these details being published or made available, please contact Three’s Head of Legal – MMIP, as above. In such circumstances, Three must still provide the information and winning entry to the Advertising Standards Authority if requested.

 

  1. This Prize Draw is in no way endorsed by, sponsored by, associated with or administered by any third parties (including Twitter), save in respect of provision of the Prizes under Three’s relationship with Luna Cinemas group.

 

  1. All third party terms and conditions relating to the Prize Draw or the Prize itself, including those of Luna Cinemas and its ticketing partners, are beyond our control. Three cannot accept responsibility and will not be liable for any failures to abide by any or all third party terms applicable to the Prize.

 

  1. Three cannot accept responsibility for entries lost, corrupted, or delayed in transmission or for the failure by any winner to check their emails (including junk folder) or voice messages. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Prize Draw or the Prize (or any aspects of them), and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to a winner of the Prize arising out of or connected to the Prize or this Prize Draw. Statutory rights are not affected.

 

  1. Entry into the Prize Draw signifies your acceptance of these terms and conditions. These terms are governed by English law.

 

Samsung Power of 4 Prize Draw Terms & Conditions – SEPTEMBER 2020

These terms and conditions are the rules which apply to this Prize Draw. By submitting an entry, entrants will be deemed to have agreed to be bound by them.

Promoter

  1. The Samsung Power of 4 promotion (“Prize Draw”) is organised by Hutchison 3G UK Limited of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ (“Three” or “We”). The Prize are (as defined at paragraph 6 below) administered and provided by Three.

Dates

  1. The Prize Draw opens on 11 September 2020 at 9:00 and closes on 28 September 2020 at 23:59.

Eligibility

  1. To be eligible to enter the Prize Draw entrants must be over 18 years of age and a UK resident (“Eligible Entrants”). Entrants may be required to provide photographic ID to prove their eligibility. This Prize Draw is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the Prize Draw.

Entry

  1. To enter the Prize Draw, Eligible Entrants must visit three.co.uk/entryformand complete the entry form. Personal details including name, telephone number, date of birth and email address will be captured on entry (“Qualifying Entries”).

Rules

  1. The following rules shall also apply to the Prize Draw:

 

  1. Only one entry per Eligible Entrant will be considered by Three and entered into the Prize Draw. Multiple entries will render all entries made by that person void.                                                                                                                     
  2. Late entries will not be taken into consideration in winner selection.                          
  3. Each entrant warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete.                                                                             
  4. Three reserves the right to exclude and/or disqualify any entry which it deems, in its sole and absolute discretion: (i) to be offensive or inappropriate; (ii) fails to comply with these terms and conditions; and/or (iii) to be contrary to the spirit or intention of the Prize Draw.

Prize

 

  1. One winner will receive a Samsung Power of 4 bundle comprising: one Samsung Galaxy Note20 Ultra, one Samsung Galaxy Tab 7, one Samsung Galaxy Watch 3 and one Samsung Galaxy Buds Live. Prize allocation remains at Three’s sole and absolute discretion.

 

Selection of winners

 

  1. The winner will be randomly selected by a computer process, under independent supervision, from all Qualifying Entries on 29 September 2020. The decision will be final and Three will not enter into any correspondence. 

Contacting the winners

  1. Reasonable efforts will be made by Three to contact the Prize winner via email or telephone on or around 30 September 2020. Eligible Entrants should check their junk mail and/or telephone voice messages between 30 September 2020 and 2 October2020 and Three shall not be responsible in the event a winner does not claim the Prize because they have failed to do so. If the winner of the Prize cannot be successfully contacted, does not claim the Prize within 72 hours of notification (by responding to Three), or are unable to comply with these terms and conditions, Three reserves the right to offer the relevant Prize to another Eligible Entrant (who will be selected in the same manner described in paragraph 7). Failure to respond or failure to meet the eligibility requirements may result in forfeiture of the Prize.

Redeeming your Prize

  1. The winner of the Prize bundle will be required to provide a valid UK postal address to receive their Prize. The winner may also be required to submit additional valid identification before receiving the Prize. Acceptable forms of identification remain at Three’s sole and absolute discretion. Each winner warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete, including any cosoon as reasonably possible after the winners have claimed it and confirmed their correct postal address.

 

Privacy

  1. Any personal data collected by Three in connection with this Prize Draw will be used to administer and fulfil this Prize Draw. Information that entrants supply when entering the Prize Draw will be used only in accordance with Three’s Privacy Policy and these terms. Our use of such information will also be subject to our Privacy Notice contained in section 13 of the Terms and Conditions governing the use of Three’s Services. To view Three’s Privacy Policy, see: three.co.uk/terms-conditions/your-privacy.

General:

  1. The Prize is not transferable or exchangeable. No cash alternatives will be offered. Three reserves the right at any time to substitute the Prize for an alternative prize of similar or greater value where circumstances beyond our control makes it necessary to do so. Further, we reserve the right to amend these terms and conditions (including altering the Prize) at any time without notice by updating these terms and conditions and publishing them at three.co.uk/terms-conditions/power-of-4-prize-draw. No communications will be entered into by Three regarding this. This Prize Draw is free to enter and no purchase is necessary.

 

  1. The winner of the Prize agrees to cooperate with any reasonable requests made by Three relating to any post-winning promotional activity (such as including their first name and entry being used in any, and all, Three marketing activity across all media). Three is required to publish or make available information to show that a valid award took place under this Prize Draw. To comply with this Three will send the surname and county of major prize winner (and, if applicable, copies of their winning entry) to any person who writes to Head of Legal – MMIP, Hutchison 3G UK Ltd, Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ (enclosing a self-addressed envelope) within one month of the closing date stated in paragraph 2. If you enter this Prize Draw and object to any or all of these details being published or made available, please contact Three’s Head of Legal – MMIP, as above. In such circumstances, Three must still provide the information and winning entry to the Advertising Standards Authority if requested.

 

  1. This Prize Draw is in no way endorsed by, sponsored by, associated with or administered by any third parties.

 

  1. All third party terms and conditions relating to the Prize Draw or the Prize itself are beyond our control. Three cannot accept responsibility and will not be liable for any failures to abide by any or all third-party terms applying to the Prize.

 

  1. Three cannot accept responsibility for entries lost, corrupted, or delayed in transmission or for the failure by any winner to check their emails (including junk folder) or voice messages. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Prize Draw or the Prize (or any aspects of them), and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to a winner of the Prize arising out of or connected to the Prize or this Prize Draw. Statutory rights are not affected.

 

  1. Entry into the Prize Draw signifies your acceptance of these terms and conditions. These terms are governed by English law.

Apple iPhone 12 Range Prize Draw Terms & Conditions – October 2020

These terms and conditions are the rules which apply to this Prize Draw. By submitting an entry, entrants will be deemed to have agreed to be bound by them.

  Promoter

  1. Apple iPhone 12 Launch (“Prize Draw”) is organised by Hutchison 3G UK Limited of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ (“Three” or “We”). The Prizes are (as defined at paragraph 6 below) administered and provided by Three.

  Dates

  1. The Prize Draw opens on 23rd October 2020 at 08:00 and closes on 3rd December at 23:59.

  Eligibility

  1. To be eligible to enter the Prize Draw entrants must be over 18 years of age and a legal resident in England, Scotland or Wales (“Eligible Entrants”). Entrants may be required to provide photographic ID to prove their eligibility. This Prize Draw is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the Prize Draw. Due to regulatory requirements, the Prize Draw is not open to customers in Northern Ireland.

  Entry

  1. To enter the Prize Draw, Eligible Entrants must purchase a new iPhone 12Mini, iPhone 12, iPhone 12 Pro or iPhone 12 Pro Max on any 24-month contract (“Qualifying Device”) and activate it with the associated Three SIM card within 24 hours of receiving the Qualifying Device (“Qualifying Entry”). Personal details associated with your Three contract may be used to enter you into the Prize Draw.

  Rules

  1. The following rules shall also apply to the Prize Draw: 
  1. Only one entry per Qualifying Device will be considered by Three and entered into the Prize Draw.
  2. Qualifying Entries will be entered automatically into the Prize Draw. If you do not wish to participate you can reject any Prize you may be awarded.
  3. Late entries will not be taken into consideration in winner selection.
  4. Each entrant warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete.
  5. Three reserves the right to exclude and/or disqualify any entry which it deems, in its sole and absolute discretion: (i) to be offensive or inappropriate; (ii) fails to comply with these terms and conditions; and/or (iii) to be contrary to the spirit or intention of the Prize Draw.

  Prize 

  1. 3 separate winners will each receive 12 months of the monthly recurring cost of their plan applicable to their Qualifying Device paid by Three as account credit (“Prize”). The Prize excludes any upfront cost, out-of-bundle charges attributable to the plan, and monthly recurring costs (including contractual price increases) after the Prize months expire. A maximum of one Prize per individual winner will be awarded. Prize allocation remains at Three’s sole and absolute discretion. 

  Selection of winners 

  1. The winners will be randomly selected by a computer number generator process, under supervision, from all Qualifying Entries on 23rd December 2020. The decision will be final and Three will not enter into any correspondence. 

  Contacting the winners

  1. Reasonable efforts will be made by Three to contact the Prize winners via telephone via their Three telephone number by 22nd January 2021 Eligible Entrants should check their telephone voice messages between 11/01/2021 and 22/01/2021 and Three shall not be responsible in the event a winner does not claim the Prize because they have failed to do so. If the winners of the Prizes cannot be successfully contacted, d not claim the Prizes within 72 hours of notification  (by responding to Three), or are unable to comply with these terms and conditions, Three reserves the right to offer the relevant Prizes to another Eligible Entrant (who will be selected in the same manner described in paragraph 7). Failure to respond or failure to meet the eligibility requirements may result in forfeiture of the Prizes.

 Redeeming your Prize

  1. The Prize will be applied to the winners’ Three mobile account associated with their Qualifying Device plan in the form of a monthly account credit to the value of the monthly recurring cost over 12 months during the minimum term of the Qualifying Device plan. Receipt of the Prize requires payment of first bill and all other contractual costs in full and on time in accordance with Three’s Terms of Service. The Prize cannot be applied to any early termination costs payable under Three’s Terms of Service. If any winner cancels their contract during the minimum term, payments due under those terms will be payable in full. The winners may also be required to submit additional valid identification before receiving the Prize. Acceptable forms of identification remain at Three’s sole and absolute discretion. Each winner warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete, including any contact details. Three shall use reasonable endeavours, subject to these terms and conditions, to fulfil the Prizes as soon as reasonably possible after each winner has claimed it and confirmed their correct postal address. 

 Privacy

  1. Any personal data collected by Three in connection with this Prize Draw will be used to administer and fulfil this Prize Draw. Information that entrants supply when entering the Prize Draw will be used only in accordance with Three’s Privacy Policy and these terms. Our use of such information will also be subject to our Privacy Notice contained in section 13 of the Terms and Conditions governing the use of Three’s Services. To view Three’s Privacy Policy, see: three.co.uk/terms-conditions/your-privacy.

 General:

  1. The Prize is not transferable or exchangeable. No cash alternatives will be offered. Not available on device finance. Three reserves the right at any time to substitute the Prize for an alternative prize of similar or greater value where circumstances beyond our control makes it necessary to do so. Further, we reserve the right to amend these terms and conditions (including altering the Prize) at any time without notice by updating these terms and conditions and publishing them at three.co.uk/terms-conditions. No communications will be entered into by Three regarding this. 
  1. Each winner of the Prize agrees to cooperate with any reasonable requests made by Three relating to any post-winning promotional activity (such as including their first name and entry being used in any, and all, Three marketing activity across all media). Three is required to publish or make available information to show that a valid award took place under this Prize Draw. To comply with this Three will send the surname and county of major prize winners (and, if applicable, copies of their winning entries) to any person who writes to Head of Legal – MMIP, Hutchison 3G UK Ltd, Apple iPhone 12 Range Prize Draw Terms & Conditions (enclosing a self-addressed envelope) within one month of the closing date stated in paragraph 2. If you enter this Prize Draw and object to any or all of these details being published or made available, please contact Three’s Head of Legal – MMIP, as above. In such circumstances, Three must still provide the information and winning entry to the Advertising Standards Authority if requested. 
  1. This Prize Draw is in no way endorsed by, sponsored by, associated with or administered by any third parties. 
  1. All third party terms and conditions relating to the Prize Draw or the Prize itself are beyond our control. Three cannot accept responsibility and will not be liable for any failures to abide by any or all third-party terms applying to the Prize. 
  1. Three cannot accept responsibility for entries lost, corrupted, or delayed in transmission or for the failure by any winner to check their emails (including junk folder) or voice messages. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Prize Draw or the Prize (or any aspects of them), and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to a winner of the Prize arising out of or connected to the Prize or this Prize Draw. Statutory rights are not affected. 
  1. Entry into the Prize Draw signifies your acceptance of these terms and conditions. These terms are governed by English law. 

Christmas on the Blog Samsung Galaxy S20 Ultra Prize Draw Terms & Conditions – December 2020

These terms and conditions are the rules which apply to this Prize Draw. By submitting an entry, entrants will be deemed to have agreed to be bound by them.

Promoter

  1. Christmas on the Blog Samsung Galaxy S20 Ultra (“Prize Draw”) is organised by Hutchison 3G UK Limited of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ (“Three” or “We”). The Prizes are (as defined at paragraph 6 below) administered and provided by Three.

Dates

  1. The Prize Draw opens on 14 December 2020 at 00:01 and closes on 14 December 2020 at 23:59.

Eligibility

  1. To be eligible to enter the Prize Draw entrants must be over 18 years of age and a UK resident (“Eligible Entrants”). Entrants may be required to provide photographic ID to prove their eligibility. This Prize Draw is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the Prize Draw.

Entry

  1. To enter the Prize Draw, Eligible Entrants must complete the entry form at https://www.three.co.uk/entry-form. Personal details including first name, last name, telephone number and email address will be captured (“Qualifying Entries”).

Rules

  1. The following rules shall also apply to the Prize Draw:

 

  1. Only one entry per Eligible Entrant will be considered by Three and entered into the Prize Draw. Multiple entries will render all entries made by that person void.
  2. Late entries will not be taken into consideration in winner selection.
  3. Each entrant warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete.
  4. Three reserves the right to exclude and/or disqualify any entry which it deems, in its sole and absolute discretion: (i) to be offensive or inappropriate; (ii) fails to comply with these terms and conditions; and/or (iii) to be contrary to the spirit or intention of the Prize Draw.

Prize

 

  1. Two (2) separate winners will each receive one (1) Samsung Galaxy S20 Ultra. Only one Prize per winner will be awarded. The size, colour, storage capacity or any other possible variants of the Prize will be at Three’s discretion. Prize allocation remains at Three’s sole and absolute discretion. The Prizes do not include a SIM card or a phone contract with Three.

 

Selection of winners

 

  1. The winners will be randomly selected by a computer process with session recording from all Qualifying Entries on 15 December 2020. The decision will be final and Three will not enter into any correspondence. 

Contacting the winners

  1. Reasonable efforts will be made by Three to contact the winners of each Prize via email from hubcompetitions@three.co.uk on or around 16 December 2020. Eligible Entrants should check their junk mail and/or telephone voice messages between 16 December 2020 and 18 December 2020 and Three shall not be responsible in the event a winner does not claim the Prize because they have failed to do so. If the winners of the Prizes cannot be successfully contacted, do not claim the Prizes within 72 hours of notification (by responding to Three), or are unable to comply with these terms and conditions, Three reserves the right to offer the relevant Prizes to another Eligible Entrant (who will be selected in the same manner described in paragraph 7). Failure to respond or failure to meet the eligibility requirements may result in forfeiture of the Prizes.

Redeeming your Prize

  1. The winners of the Samsung Galaxy S20 Ultra will be required to provide a valid UK postal address to receive their Prize. The winners may also be required to submit additional valid identification before receiving the Prize. Acceptable forms of identification remain at Three’s sole and absolute discretion. Each winner warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete, including any contact details. Three shall use reasonable endeavours, subject to these terms and conditions, to fulfil the Prize as soon as reasonably possible after the winners have claimed it and confirmed their correct postal address.

Privacy

  1. Any personal data collected by Three in connection with this Prize Draw will be used to administer and fulfil this Prize Draw. Information that entrants supply when entering the Prize Draw will be used only in accordance with Three’s Privacy Policy and these terms. Our use of such information will also be subject to our Privacy Notice contained in section 13 of the Terms and Conditions governing the use of Three’s Services. To view Three’s Privacy Policy, see: three.co.uk/terms-conditions/your-privacy.

General:

  1. The Prize is not transferable or exchangeable. No cash alternatives will be offered. Three reserves the right at any time to substitute the Prize for an alternative prize of similar or greater value where circumstances beyond our control makes it necessary to do so. Further, we reserve the right to amend these terms and conditions (including altering the Prize) at any time without notice by updating these terms and conditions and publishing them at http://www.three.co.uk/terms-conditions. No communications will be entered into by Three regarding this. This Prize Draw is free to enter and no purchase is necessary.

 

  1. Each winner of the Prize agrees to cooperate with any reasonable requests made by Three relating to any post-winning promotional activity (such as including their first name and entry being used in any, and all, Three marketing activity across all media). Three is required to publish or make available information to show that a valid award took place under this Prize Draw. To comply with this Three will send the surname and county of major prize winners (and, if applicable, copies of their winning entries) to any person who writes to Head of Legal – MMIP, Hutchison 3G UK Ltd, Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ (enclosing a self-addressed envelope) within one month of the closing date stated in paragraph 2. If you enter this Prize Draw and object to any or all of these details being published or made available, please contact Three’s Head of Legal – MMIP, as above. In such circumstances, Three must still provide the information and winning entry to the Advertising Standards Authority if requested.

 

  1. This Prize Draw is in no way endorsed by, sponsored by, associated with or administered by any third parties.

 

  1. All third party terms and conditions relating to the Prize Draw or the Prize itself are beyond our control. Three cannot accept responsibility and will not be liable for any failures to abide by any or all third-party terms applying to the Prize.

 

  1. Three cannot accept responsibility for entries lost, corrupted, or delayed in transmission or for the failure by any winner to check their emails (including junk folder) or voice messages. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Prize Draw or the Prize (or any aspects of them), and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to a winner of the Prize arising out of or connected to the Prize or this Prize Draw. Statutory rights are not affected.

 

  1. Entry into the Prize Draw signifies your acceptance of these terms and conditions. These terms are governed by English law.

 

Christmas on the Blog Samsung Galaxy Watch3 Prize Draw Terms & Conditions – December 2020

These terms and conditions are the rules which apply to this Prize Draw. By submitting an entry, entrants will be deemed to have agreed to be bound by them.

Promoter

  1. Christmas on the Blog Samsung Galaxy Watch3 (“Prize Draw”) is organised by Hutchison 3G UK Limited of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ (“Three” or “We”). The Prizes are (as defined at paragraph 6 below) administered and provided by Three.

Dates

  1. The Prize Draw opens on 16 December 2020 at 00:01 and closes on 16 December 2020 at 23:59.

Eligibility

  1. To be eligible to enter the Prize Draw entrants must be over 18 years of age and a UK resident (“Eligible Entrants”). Entrants may be required to provide photographic ID to prove their eligibility. This Prize Draw is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the Prize Draw.

Entry

  1. To enter the Prize Draw, Eligible Entrants must complete the entry form https://www.three.co.uk/entry-form. Personal details including first name, last name telephone number and email address will be captured (“Qualifying Entries”).

Rules

  1. The following rules shall also apply to the Prize Draw:

 

  1. Only one entry per Eligible Entrant will be considered by Three and entered into the Prize Draw. Multiple entries will render all entries made by that person void.
  2. Late entries will not be taken into consideration in winner selection.
  3. Each entrant warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete.
  4. Three reserves the right to exclude and/or disqualify any entry which it deems, in its sole and absolute discretion: (i) to be offensive or inappropriate; (ii) fails to comply with these terms and conditions; and/or (iii) to be contrary to the spirit or intention of the Prize Draw.

Prize

  1. Two (2) separate winners will each receive one (1) Samsung Galaxy Watch3. Only one Prize per winner will be awarded. Prize allocation remains at Three’s sole and absolute discretion. The size, colour, storage capacity or any other possible variants of the Prize will be at Three’s discretion. The Prizes do not include a SIM card or a phone contract with Three.

 

Selection of winners

 

  1. The winners will be randomly selected by a computer process, with session recording, from all Qualifying Entries on 17 December. The decision will be final and Three will not enter into any correspondence. 

Contacting the winners

  1. Reasonable efforts will be made by Three to contact the winners of each Prize via email from hubcompetitions@three.co.uk by 21 December 2020 Eligible Entrants should check their junk mail and/or telephone voice messages between 21 December 2020 and 23 December 2020 and Three shall not be responsible in the event a winner does not claim the Prize because they have failed to do so. If the winners of the Prizes cannot be successfully contacted, do not claim the Prizes within 72 hours of notification (by responding to Three), or are unable to comply with these terms and conditions, Three reserves the right to offer the relevant Prizes to another Eligible Entrant (who will be selected in the same manner described in paragraph 7). Failure to respond or failure to meet the eligibility requirements may result in forfeiture of the Prizes.

Redeeming your Prize

  1. The winners of the Samsung Galaxy Watch3 will be required to provide a valid UK postal address receive their Prize. The winners may also be required to submit additional valid identification before receiving the Prize. Acceptable forms of identification remain at Three’s sole and absolute discretion. Each winner warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete, including any contact details. Three shall use reasonable endeavours, subject to these terms and conditions, to fulfil the Prize as soon as reasonably possible after the winners have claimed it and confirmed their correct postal address.

 

Privacy

  1. Any personal data collected by Three in connection with this Prize Draw will be used to administer and fulfil this Prize Draw. Information that entrants supply when entering the Prize Draw will be used only in accordance with Three’s Privacy Policy and these terms. Our use of such information will also be subject to our Privacy Notice contained in section 13 of the Terms and Conditions governing the use of Three’s Services. To view Three’s Privacy Policy, see: three.co.uk/terms-conditions/your-privacy.

General:

  1. The Prize is not transferable or exchangeable. No cash alternatives will be offered. Three reserves the right at any time to substitute the Prize for an alternative prize of similar or greater value where circumstances beyond our control makes it necessary to do so. Further, we reserve the right to amend these terms and conditions (including altering the Prize) at any time without notice by updating these terms and conditions and publishing them at http://www.three.co.uk/terms-conditions. No communications will be entered into by Three regarding this. This Prize Draw is free to enter and no purchase is necessary.

 

  1. Each winner of the Prize agrees to cooperate with any reasonable requests made by Three relating to any post-winning promotional activity (such as including their first name and entry being used in any, and all, Three marketing activity across all media). Three is required to publish or make available information to show that a valid award took place under this Prize Draw. To comply with this Three will send the surname and county of major prize winners (and, if applicable, copies of their winning entries) to any person who writes to Head of Legal – MMIP, Hutchison 3G UK Ltd, Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ (enclosing a self-addressed envelope) within one month of the closing date stated in paragraph 2. If you enter this Prize Draw and object to any or all of these details being published or made available, please contact Three’s Head of Legal – MMIP, as above. In such circumstances, Three must still provide the information and winning entry to the Advertising Standards Authority if requested.

 

  1. This Prize Draw is in no way endorsed by, sponsored by, associated with or administered by any third parties.

 

  1. All third party terms and conditions relating to the Prize Draw or the Prize itself are beyond our control. Three cannot accept responsibility and will not be liable for any failures to abide by any or all third-party terms applying to the Prize.

 

  1. Three cannot accept responsibility for entries lost, corrupted, or delayed in transmission or for the failure by any winner to check their emails (including junk folder) or voice messages. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Prize Draw or the Prize (or any aspects of them), and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to a winner of the Prize arising out of or connected to the Prize or this Prize Draw. Statutory rights are not affected.

 

  1. Entry into the Prize Draw signifies your acceptance of these terms and conditions. These terms are governed by English law.

Samsung register your interest Prize Draw Terms & Conditions – January 2021

These terms and conditions are the rules which apply to this Prize Draw. By submitting an entry, entrants will be deemed to have agreed to be bound by them.

Promoter

  1. Samsung register your interest (“Prize Draw”) is organised by Hutchison 3G UK Limited of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ (“Three” or “We”). The Prizes are (as defined at paragraph 6 below) administered and provided by Three.

Dates

  1. The Prize Draw opens on 6 January 2021 at [00:01] and closes on 13 January 2021 at 23:59.

Eligibility

  1. To be eligible to enter the Prize Draw entrants must be over 18 years of age and a UK resident (“Eligible Entrants”). Entrants may be required to provide photographic ID to prove their eligibility. This Prize Draw is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the Prize Draw.

Entry

  1. To enter the Prize Draw, Eligible Entrants must fill in their details on the register your interest form three.co.uk/samsung/register-your-interest (“Qualifying Entries”).

Rules

  1. The following rules shall also apply to the Prize Draw:

 

    a. Only per Eligible Entrant will be considered by Three and entered into the Prize Draw. Multiple entries will render all entries made by that person void.

 

    b. Late entries will not be taken into consideration in winner selection.

 

    c. Each entrant warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete.

 

    d. Three reserves the right to exclude and/or disqualify any entry which it deems, in its sole and absolute discretion: (i) to be offensive or inappropriate; (ii) fails to comply with these terms and conditions; and/or (iii) to be contrary to the spirit or intention of the Prize Draw.

Prize

 

  1. Two (2) separate winners will each receive Only one Prize per winner will be awarded. Prize allocation remains at Three’s sole and absolute discretion. 

 

Selection of winners

 

  1. The winners will be randomly selected by a computer process, from all Qualifying Entries on 15 January 2021. The decision will be final and Three will not enter into any correspondence. 

Contacting the winners

  1. Reasonable efforts will be made to contact the winners of the Prizes via email by 18 January 2021. Eligible Entrants should check their junk mail between 18 January 2021 and 20 January 2021 and Three shall not be responsible in the event a winner does not claim the Prize because they have failed to do so. If the winners of the Prizes cannot be successfully contacted, or are unable to comply with these terms and conditions, Three reserves the right to offer the relevant Prizes to another Eligible Entrant (who will be selected in the same manner described in paragraph 7). Failure to respond or failure to meet the eligibility requirements may result in forfeiture of the Prizes.

Redeeming your Prize

  1. The winners of the new Samsung devices will be required to provide a valid UK postal address to receive their Prize. The winners may also be required to submit additional valid identification before receiving the Prize. Acceptable forms of identification remain at Three’s sole and absolute discretion. Each winner warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete, including any contact details. Three shall use reasonable endeavours, subject to these terms and conditions, to fulfil the Prize after the winners have confirmed their correct .

 

Privacy

  1. Any personal data collected by Three in connection with this Prize Draw will be used to . Information that entrants supply when entering the Prize Draw will be used only in accordance with Three’s Privacy Policy and these terms. Our use of such information will also be subject to our Privacy Notice contained in section 13 of the Terms and Conditions governing the use of Three’s Services. To view Three’s Privacy Policy, see: three.co.uk/terms-conditions/your-privacy.

 

  1. The winners of the new Samsung devices will be asked when they are contacted by Three (as described in paragraph 8) whether:
      a. they consent to their first name and entry being used in any, and all, Three marketing activity across some or all media channels; andb. they object to their surname being disclosed to any person who requests details of the winners of this Promotion.

General:

  1. The Prize is not transferable or exchangeable. No cash alternatives will be offered. Three reserves the right at any time to substitute the Prize for an alternative prize of similar or greater value where circumstances beyond our control makes it necessary to do so. Further, we reserve the right to amend these terms and conditions (including altering the Prize) at any time without notice by updating these terms and conditions and publishing them at . No communications will be entered into by Three regarding this. This Prize Draw is free to enter .

 

 

  1. This Prize Draw is in no way endorsed by, sponsored by, associated with or administered by any third parties.

 

  1. All terms and conditions relating to the Prize Draw or the Prize itself are beyond our control. Three cannot accept responsibility and will not be liable for any failures to abide by any or all third-party terms applying to the Prize.

 

  1. Three cannot accept responsibility for entries lost, corrupted, or delayed in transmission or for the failure by any winner to check their emails (including junk folder) or voice messages.

 

  1. Entry into the Prize Draw signifies your acceptance of these terms and conditions. These terms are governed by English law.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Lingo Bingo Prize Draw Terms & Conditions – February 2021

 

These terms and conditions are the rules which apply to this Prize Draw. By submitting an entry, entrants will be deemed to have agreed to be bound by them.

Promoter

1. Lingo Bingo (“Prize Draw”) is organised by Hutchison 3G UKLimited of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ (“Three” or “We”). The Prizes are (as defined at paragraph 6 below) administered and provided by Three

Dates

2.The Prize Draw opens at 9:00am on Monday 22February 2021 when the Bingo card will go live on www.three.co.uk/goggleboxand be posted on Three’s social media channels and closes at 21:00pm on Friday 26 February 2021.

Eligibility

3.To be eligible to enter the Prize Draw entrants must be over 18 years of age and a UK resident (“Eligible Entrants”). Entrants may be required to provide photographic ID to prove their eligibility. This Prize Draw is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the Prize Draw.

Entry

4. To enter the Prize Draw, Eligible Entrants must (“Qualifying Entries”):

a. using the Lingo Bingo card, pick three (3) words appearing on this card that they predict will be mentioned in the first episode of the new Gogglebox series which will be aired on Channel 4 at [21:00] on Friday 26 February 2021; and

b. post these three (3) predicted words on one of Three’s social media channels(Facebook, Twitter and Instagram) using the #threelinobingo between 09:00 on Monday 22 February and 21:00 on Friday 26 February 2021.

5. All correct predictions will be entered into a prize draw and one winnerfrom each of Three’s social media channels (Facebook, Twitter and Instagram) will be selected by a computer random generator. Winners will be contacted by Three via their social media direct message on Saturday 27 February by 12:00pm.

Rules

6. The following rules shall also apply to the Prize Draw:

a. Only one (1) entry per Eligible Entrant will be considered by Three and entered into the Prize Draw. Multiple entries will render all entries made by that person void.

b. Late entries will not be taken into consideration in winner selection.

c. Each entrant warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete.

d. Three reserves the right to exclude and/or disqualify any entry which it deems, in its sole and absolute discretion: (i) to be offensive or inappropriate; (ii) fails to comply with these terms and conditions; and/or (iii) to be contrary to the spirit or intention of the Prize Draw.

Prize

Three separate winners will each receive a cash prize of £1,000 and a Samsung bundle - Samsung Galaxy S21+ 5G and Samsung Galaxy Buds Pro. One (1) winner will be picked from each of Three’s social media platforms (Facebook, Twitter and Instagram). Only one Prize per winner will be awarded. Prize allocation remains at Three’s sole and absolute discretion.

Selection of winners

The selection process will be as follows:

a) All posts which correctly predict three (3) words in accordance with paragraph 4 above will be entered into a prize draw, and one (1) winner from each platform will be selected by a random number generator.

b) In the event that none of the posts on Facebook, Twitter and/or Instagram correctly predict three (3) words in accordance with paragraph 4, all posts on the applicable platform will be entered into the prize draw and the winner(s) selected in accordance with (a) above.

c) One (1) winner will be picked from each of Three’s social media platforms (Facebook, Twitter and Instagram) will be selected, meaning there will be three (3) winners in total.

d) Three’s decision will be final.

Contacting the winners

7.Reasonable efforts will be made by Three to contact the winners of each Prize via direct message on their social media page by 12pm on 27 February 2021. The winners will be asked to provide details for delivery (see paragraph 9) within 72 hours of notification by responding to Three. If any winner of a Prize cannot be successfully contacted, or does not provide the required delivery details within 72 hours of notification, or is unable to comply with these terms and conditions, Three reserves the right to offer the relevant Prize to another Eligible Entrant (who will be selected in the same manner described in paragraph 7 above). Failure to respond or failure to meet the eligibility requirements may result in forfeiture of the Prize.

Redeeming your Prize

8. All winners of a Prize will be required to provide a valid UK postal address and number to receive their Prize. The winners may also be required to submit additional valid identification before receiving the Prize. Acceptable forms of identification remain at Three’s sole and absolute discretion. Each winner warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete, including any contact details. Three shall use reasonable endeavours, subject to these terms andconditions, to fulfil the Prize as soon as reasonably possible after thewinners have claimed it and confirmed their correct postal address and phone number.

Privacy

Any personal data collected by Three in connection with this Prize Draw will be used to administer and fulfil this Prize Drawh. Information that entrants supply when entering the Prize Draw will be used only in accordance with Three’s Privacy Policy and these terms. Our use of such information will also be subject to our Privacy Notice contained in section 13 of the Terms and Conditions governing the use of Three’s Services. To view Three’s Privacy Policy, see: www.three.co.uk/terms-conditions/your-privacy.

Each winner of a Prize will be asked when they are contacted by Three via Three social media accounts (as described in paragraph 8) whether they consent to their first name and entry being used in any Three marketing activity across some or all media channels.

9. The surname and county of the winner can be obtained after Lingo Bingo bysending an email to amy.hansford@three.co.uk within 30 days after the date of the closing date of the Prize Draw. If you object to this information being published or made available, please contact the Promoter. In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority on request

General

10. The Prize is not transferable or exchangeable. No cash alternatives will be offered. Three reserves the right at any time to substitute the Prize for an alternative prize of similar or greater value where circumstances beyond our control makes it necessary to do so. Further, we reserve the right to amend these terms and conditions (including altering the Prize) at any time without notice by updating these terms and conditions and publishing themat three.co.uk/terms. No communications will be entered into by Three regarding this. This Prize Draw is free to enter and no purchase is necessary.

11. This Prize Draw is in no way endorsed by, sponsored by, associated with or administered by any third parties. Channel 4 is not involved in the administration of the competition.

12. All third party terms and conditions relating to the Prize Draw or the Prize itself are beyond our control. Three cannot accept responsibility and will not be liable for any failures to abide by any or all third-party terms applying to the Prize.

13. Three cannot accept responsibility for entries lost, corrupted, or delayed in transmission or for the failure by any winner to check their emails (including junk folder) or voice messages.

14. Entry into the Prize Draw signifies your acceptance of these terms and conditions. These terms are governed by English law.

Code of Practice

Here you'll find general information about us, the services we offer and how to get in touch with us. In this code of practice we tell you about your rights as a UK mobile customer as well as your responsibilities when joining us. And we explain our commitment to you as a customer.

We always strive to deliver the highest standards of service possible. Apart from anything else, it simply makes good business sense. So one of the main reasons for publishing this code is to assure you of our good intentions and explain clearly what you can expect from us. There's another reason, too. Legally, we have to provide certain information to meet the requirements of the communications regulator, Ofcom.

We hope that we've made this code as clear as possible. If not just get in touch and we'll be happy to run through things. This code of practice is available on our website, three.co.uk, and on request by contacting customer services. Copies are available in some alternative formats.

We also produce supplementary codes on specific services and other mobile issues; if you want a copy of our codes or more general information please visit our website.

Who we are and what we offer

Three is the trading name for Hutchison 3G UK Limited. We are a UK mobile network operator; our head office is in Reading.

We provide 3G (third generation) and 4G (fourth generation) mobile communications, incorporating mobile internet, voice, text and data services and 5G (fifth generation) mobile communications including fixed wireless access. See three.co.uk/5g for more info.

Our Commitment to you

Customer Services

We want to give customers a great service so we are always looking for ways to improve. However, if you feel we are not achieving this, please contact us. We want to deliver a service that you use, enjoy and value. That's why we provide clear, concise answers to questions, publish information that is relevant and easy to understand at three.co.uk, respond as quickly as possible to complaints and put you in control of your account with My3 account.

Contacting us couldn’t be simpler. You can get in touch with us by completing a form online, phone, or send us a letter. If you’d prefer to talk face to face, why not visit one of our stores?

Online

You'll find lots of useful information about Three and our services at three.co.uk

By webchat

You can contact us online by chatting to an advisor using our webchat service at www.three.co.uk/contact_us - just select what it is you’d like to talk to us about and click on “Live Chat”.

By phone - Pay Monthly

In the UK, you can call from your Three mobile on 333 (this will be free unless you’re on one of Essential plans, in which case it will come out of any available minutes allowance you have or if not, you’ll be charged our standard out of allowance rates).

You can also get in touch from abroad by calling +44 7782 333 333 - calls are charged at the current roaming rate or will come out of any available voice allowance if you are calling from a Roam Like at Home country.

By phone - Pay As You Go

In the UK, you can call free from your Three mobile on 444.

You can also get in touch from abroad by calling +44 7782 333 444 - calls are charged at the current roaming rate or will come out of any available voice allowance if you are calling from a Roam Like at Home country.

By phone - Mobile Broadband

In the UK, you can call free from a Three mobile on 500. You can also get in touch from abroad by calling +44 7782 333 500 - calls are charged at the current roaming rate or will come out of any available voice allowance if you are calling from a Roam Like at Home country using a Three phone.

By phone – Business customers

In the UK, you can call free from your Three mobile on 337.

You can also get in touch from abroad by calling +44 7782 333 337 - calls are charged at the current roaming rate or will come out of any available voice allowance if you are calling from a Roam Like at Home country.

By phone from a non-Three mobile

If you are a phone customer, dial 0333 300 3333 (calls are charged at your standard rate). If you are a mobile broadband customer, dial 0333 300 0500 (call are charged at your standard rate).

By post

You can write to us at:

Three Customer Services
Hutchison 3G UK Ltd
PO Box No. 333
GLASGOW
G2 9AG

Ways to join Three

Price Plans & ways to pay

We aim to be highly competitive when it comes to our rates. Our prices vary depending on the plan you choose. The most up-to-date prices on our products and services are always available on our website and through Three stores and authorised retailers.

Pay Monthly price plans (packages including a device and SIM Only) usually have a minimum contract term, for example 24 months. If you are on a Pay Monthly plan you will have committed to remain connected to Three until the term has been completed. At Three we have the right to stop your service if you fail to pay money owed or breach our Terms and Conditions.

Some SIM Only Pay Monthly plans have a minimum term of one month and then continue to “roll” until you terminate these SIM only contracts at any time by giving us one month’s notice.

If you're on a Pay Monthly contract, we bill you for the services you use on a monthly basis. Every month we send you either an electronic bill or a paper bill in the post. Your bill can be either a fully itemised bill or a summary statement. If you have opted for a paper bill and you want a fully itemised bill, you will pay a charge for the itemised bill (or you can choose a free of charge summary statement) If you have opted for an electronic bill, you can choose to receive a fully itemised bill or a summary bill free of charge. Our bills will show your usage, charges and the date that a payment is due.

As far as payment is concerned, new customers can only join pay monthly plans on direct debit and our plans’ prices include a discount for paying by this efficient means. Direct debit is brilliant for you as payment will be taken automatically and your account will not be suspended if you forget to pay. It is also the most efficient method for us. You should maintain your direct debit whilst you stay as a pay monthly customer. You can change your bank details at any time, just let us know.

We cannot prevent you from cancelling your direct debit, and if you do, you are still required to pay your bills by the due date. We will retain your discount if you give us any of the following given means of payment provided that you simply allow us to store your selected payment method so that we can charge you on your billing date each month. Don’t worry, you can swap these details at any time and on multiple occasions. If you do not permit us to store payment details, you will lose the recurring payment discount. You can choose any of the following given means of payment. Simply allow us to store details and you will remain eligible for the £5 monthly recurring discount.

  • Visa
  • Mastercard
  • American Express
  • Direct Debit

If you're on a Pay Monthly price plan, you can check which calls, texts and services are included in your plan. Pay as You Go means just that - there’s no minimum term contract and no monthly bills; just buy a Pay as You Go SIM from us and start using it straight away. When you run out of credit you just buy a Top-up voucher.

Pay As You Go Top-up vouchers can be purchased from a range of outlets across the UK including places you can purchase Three phones. If you register a credit or debit card, you can also top up using My3 online, My3 on your handset, and by calling 444 free from your Three phone. Further details on how it all works are available at three.co.uk. You can check Three's network coverage by going to Network Coverage at three.co.uk or by contacting customer services.

Keeping you up to date

We use customer bills, leaflets, emails, letters, text, picture and video messages to keep you up to date with our news, services, products and exclusive deals. The latest Information is also available online at our website.

Your privacy

We'll only use your personal information in accordance with our Privacy Policy and relevant UK data protection and privacy legislation. You’ll find our Privacy Policy on our website and in our Terms and Conditions. An up to date copy of our Privacy Policy can be viewed at three.co.uk/Privacy_Cookies and Terms and Conditions can be viewed at three.co.uk/Terms .

By agreeing to the terms of our Privacy Policy, you give us permission to collect information about how, when and where you use our services. With your consent, we may from time to time contact you for marketing purposes (see the section called 'Keeping you up to date') and share your information with members of the Three group – but not with anyone else. If we collect sensitive information, we'll seek your permission first before sharing it.

Subject to your preferences and only where you have given us permission, we may enter your name, address and telephone number in a publicly available directory enquiry service and directories operated by us or by a licensed third party operator such as BT.

For further information, or answers to queries, please send an email to dpa.officer@three.co.uk or write to:

DPA Officer
Three
Great Brighams Mead
1 Vastern Road
Berkshire
RG1 8DJ

Warranty, repairs and insurance

Your mobile will be covered by a warranty covering defects in material or workmanship. If you experience a problem with your device, just get in touch with us and we will tell you what to do next.

If your device needs to be repaired, you may need to get in contact with the manufacturer so that it can be sent for repair. The device is normally repaired and returned back to you within 5 days.

If you purchased a refurbished handset from us, and you experience a problem with it, just get in touch with us and we will tell you what to do next.

We also offer insurance which can protect your device against the risk of loss, theft and accidental damage. You'll have a Three Rescue™ policy if you took out insurance with us before 6 March 2020 and you can find out more about it or make a claim by visiting our Three Rescue™ Support.

On 5 May 2020 we launched a new insurance product, called Three Insurance. Take a look at three.co.uk/three-insurance to find out more.

Returns & Exchanges policy

We always hope you’re happy with your new purchase, whether it’s a Device or Accessory, and/or a service agreement for our Network Services, but just in case you’re not, here’s what you can do.

Purchases from Three Stores

We’re sorry, but if you bought a Device or Accessory from a Three Store and you change your mind, you’ll be unable to return or exchange it, except in accordance with your statutory rights.

Purchases from Three.co.uk and Telesales

If you change your mind, you can return or exchange your purchase within 14 days of receiving your Device or SIM card (where no Device was purchased). If you use any services during the returns period, you could be charged for those services and any reduction in value of the Device - you can turn on and use your Device to inspect it and to make sure you’ve received what you thought you were buying, but if any damage is caused, or it is used beyond what’s reasonable, we have the right to charge you for any loss in value to the goods as a result of your use or damage. You’re allowed to do what is reasonable to ensure you’ve received what you thought you were buying and that it works as expected. All Devices must be returned, together with all packaging, manuals, accessories, any free gifts and your proof of payment.

You’ll also need to provide your receipt or delivery note as proof of purchase. If you are unsure what to do, please:

1. contact the retailer that sold it to you (if you didn’t purchase your device directly from Three); or

2. return to the Three Store that sold it to you (if you purchased your device from a Three store; or

3. call 0333 300 3333 (your standard call charges will apply) if you purchased your device from Three’s telephone sales team or three.co.uk.

Purchases from other retailers that aren’t Three.

You’ll need to check with them to see what their returns and exchanges policy is. If you are given an exchange or refund but have connected to Three and used any of our services then we may charge you for these. A full copy of our Returns & Exchange policy can be found at three.co.uk/returns

Our Network reliability

The network may cease to function if there is a power cut or failure that affects the Three network. These failures may be caused by reasons outside our control. There can also be instances where service has to be stopped for a short period while essential maintenance is carried out. We try to keep these periods as infrequent and brief as possible and try to warn you if we think you will be affected.

Emergency Services

You can make free calls to emergency services from your Three mobile in the UK by calling 999 or 112. When you’re outside of coverage on our network, your phone will try to locate another mobile network so that you can make emergency calls. Emergency service calls should not be made using voice over IP (“VoIP”) services, such as Skype, on your Three mobile as your location data will not be shared with the Emergency Services and VoIP calls may cease if there is a power cut or power failure or a failure of the Internet Connection on which the service relies. If you need to call Emergency Services, you should do so by making a normal voice call from your mobile.

The Key Small Print

Terms & Conditions

If your Price Plan has a minimum term, then you are committed to remain connected to Three until the expiry of that minimum term. If you sign up to a Pay Monthly Package, the Monthly Charge for this is the minimum price you agree to pay us for Three Services provided to you under your agreement, for the Minimum Term. If you joined us or upgraded your phone, SIM only, mobile broadband or home broadband plan between 29 May 2015 and 28 October 2020, your Monthly Charge will increase each May by an amount up to the January RPI rate, published in February of that year. Alternatively, if you joined us or upgraded your phone, SIM only, mobile broadband or home broadband plan on or after 29 October 2020, your Monthly Charge will increase each April by 4.5%. Three reserves the right to terminate service to a customer at any time if a customer fails to pay money owed to Three or breaches Three's Terms and Conditions.

If you are on a minimum term contract, you are expected to pay any outstanding sums owed to the end of the minimum term of the contract.

Whether you're thinking about Pay As You Go or Pay Monthly, it's important you read and agree to stick to our Terms & Conditions. You'll find these wherever Three devices are sold. A copy of our latest Terms and Conditions can also be viewed on our website at three.co.uk/Terms .

About this code

We review and update it regularly to make sure that it meets current requirements. If you've got a question about our compliance with this code, please write to:

General Counsel
Three
Great Brighams Mead
1 Vastern Road
Berkshire
RG1 8DJ

Or email your question to regulatory@three.co.uk

Customer Complaints Code

Making a complaint.

At Three we always want to make sure you have a great experience, and we hope that you’ll never have reason to complain about our services. However, if you think we haven’t done a good job, we’d like to hear from you. We’re also happy for someone else to raise a complaint on your behalf.

We've tried to make the complaints process as straightforward as possible and we aim to resolve all complaints within 14 days. There’s a few different ways to register your complaint with us, and you can find them all on our How to Complain page.

If you wish to complain our aim will be to resolve your complaint as quickly as possible. To help us do this, please provide the following:

           

  • details of your concerns
  • how you would like us to put things right
  • your name and address
  • a phone number and the best time to contact you, as we may need to contact you for further information
  • any relevant agreement and/or reference number

 

What happens next?

  • We aim to solve problems straight away, but more complex matters may take a little longer. If we need to look into things , then we will send you an acknowledgement letter within five days that details who is looking at the complaint, their contact details and when you can expect to hear from us again

  • We will investigate the concern that you have raised and work with you to find a solution. If we reach an agreed resolution to your concerns, then we detail this in a response letter to you. If you feel our response hasn't resolved things adequately, please tell us, as we appreciate opportunities to put things right

  • Unfortunately, some of the more complex complaints will take longer to resolve. If our investigation takes longer than 4 weeks, we will be in contact with an update on your complaint and advise you of when we hope to conclude our investigation
  • We aim to provide you with our final response to your complaint within 8 weeks of us having received it, or on the rare occasions when it takes longer, we will provide you with an update as reason for delay and details of any escalation procedures

 

Complaint about the financing of your device

If your complaint is in relation to the financing of your device and you are either dissatisfied with our final response or 8 weeks have passed since you told us of your concerns, then you can ask the financial ombudsman service to independently review the complaint

 

About the Financial Ombudsman Service

The Financial Ombudsman is a free, independent service that looks into disputes between financial services businesses and their customers. You can find out more about them or contact them directly by:

             

  • post - The Financial Ombudsman Service, Exchange Tower, London E14 9SR
  • telephone - 0800 0 234 567 or 0300 123 9 123 (mobile)
  • email -  complaint.info@financial-ombudsman.org.uk
  • online – www.financial-ombudsman.org.uk

 

If you prefer not to go directly to the Financial Ombudsman Service, then the European Commission also provides an on-line dispute resolution platform, which allows consumers to submit their complaint through a central site, which will forward the complaint to the Financial Ombudsman Service or other Alternative Dispute Resolution (ADR) scheme (if relevant). For more information about ODR please visit https://webgate.ec.europa.eu/odr

 

Complaint about sim or airtime

If your complaint is in relation to your sim and or airtime co still isn't resolved after contacting us using the above methods, you can ask the Ombudsman to look at your case for free.

If we are unable to reach agreement within 8 weeks we will provide details of how to contact the Ombudsman.

The Ombudsman is an independent organisation dedicated to sorting out disputes between customers and providers, and Three will be bound by its decision if a case is opened.

 

Ombudsman contact details:

Fax: 0330 440 1615
Phone: 0330 440 1614
Textphone: 0330 440 1600
Online: Ombudsman's website.

Write:
Ombudsman Services:
Communications
PO Box 730
Warrington
WA4 6WU

 

Online Purchases.

If your complaint is about a purchase you made online and we’ve been unable to resolve your concerns through our complaints process, you can submit your complaint through the European Commission’s online dispute resolution platform, instead of contacting the Ombudsman directly. You can find the platform and more information on how it works here: http://ec.europa.eu/consumers/odr/.

The platform simply facilitates the investigation and resolution of your complaint through the Ombudsman so, if you’re unhappy, you may find it easier to contact the Ombudsman directly. Remember, you can only use the platform if your complaint comes from an online transaction. If you made your purchase over the phone or in store, you need to contact the Ombudsman using the contact details above.

Code of Practice for Premium Rate Services.