Privacy and safety

Find out everything you need to know about your privacy and safety with Three.

Information portals

Want to know how to control your cookies or understand your data rights? Need to protect yourself from fraud and scams or learn to set up security on your devices? This is the place.


Find out more about how we manage and store your information.


Find out how to keep your personal information safe and secure.

Report a problem

Got an issue? Find the best way to report your problem.


We've got a whole range of ways to learn more about staying safe online.

Further Information

How to stay safe online

Phones keep us entertained and make life easier but, social media and the internet can play host to cyberbullies.

What is smishing?

Never heard of smishing? We've got info on what they are, what they look like and what to do if you get one.

Stay Safe from fraudsters

With fraud cases increasing, make sure you know how to add extra security to your account. Plus, find out some warning signs to look out for.

Apps to help you focus

We’ve hand-picked some great wellbeing apps that could be useful.

What is the Wangiri scam?

What is it, what we're doing to keep our customers safe and steps you can take to protect yourself too.

Time for a digital detox?

Take some time out from your phone, here's some tried and tested productivity apps that could help.

Top 5 phone security tips

We’ve got 5 tips on how to keep your phone’s info safe.

Mobile phone contract fraud

Learn more about mobile phone contract fraud. We'll describe what it is and how to spot the warning signs.

How we protect you from mobile fraud

Learn about all the ways we're keeping you safe from mobile fraud. And discover some useful tips.

How to block nuisance calls

Read our advice on how to report the calls and which apps can help block them.

Be safe with Personal Hotspots

Using a Personal Hotspot can help protect your data when you're online and away from home.

What are Emergency Alerts?

Learn about the free new service from the UK government. It’s designed to send you an alert if you’re near a dangerous situation.