Hello. We’ve contacted you on your alternative contact number to let you know about an outstanding bill.
The easiest way to pay is using My3.
You can find out all the different payment options on our Ways to pay page.
If you need information on paying an overdue Device plan balance, you can find it on our Device plan support page.
Need more time, or want to get in touch? We’ve got specialist advisors on hand to talk you through your options.
If you’d prefer to speak to us about your bill, no problem – just get in touch.
Standard rates apply. Our lines are open 8am - 8pm Monday to Friday and 9am - 6pm at the weekend.
If you’re struggling with debt, you can get free and impartial advice from:
You can also check out our Vulnerable situation policy.
Any feedback you have helps us make your experience better.