Left over allowance
Mobile Broadband data doesn't roll over from one month to another. Any data you haven't used by the end of the month won’t be carried over.
What happens if you run out of data?
If you've run out of data, we'll send a text to your Mobile Wi-Fi to let you know.
If you're using one of our HomeFi devices and you run out of data, you'll be charged 1p per MB. This will last until your allowances refresh.
If your data's being used quicker than you think it should be, your computer may be automatically downloading software updates. Here's how to remove automatic software updates:
Increasing your data allowance
You can buy an Add-on to increase your data allowance. Add-ons last for 30 days before expiring unless they state otherwise.
If you regularly use more than your monthly allowance, you may want to think about changing your Mobile Broadband plan. Find out how to change your price plan.